Theempiric Consulting Services

Mega walk-in drive for biggest travel process in Gurgaon and Noida: (Voice Process / Chat Process / Email Process / Blended Process) How to Apply (Both Walk-in and Virtual interview Process): If you're ready to start or elevate your career with a leading MNC, contact our HR team immediately: Manya: 6386120495 Shubhi: 7355263026 If you are unable to connect via WhatsApp, please send your resume at 7355263026 , and you will be contacted at the earliest opportunity. Location: Noida and Gurugram (Gurgaon) Shifts: Day Shift in Noida Rotational in Gurgaon : Cabs available Candidates with sales experience day shift in Gurgaon Work Schedule: 5 Days a Week About the Opportunity Join a top-tier multinational corporation based in Noida and Gurgaon an organization where innovation, excellence, and a dynamic work environment drive success. We are looking for immediate joiners who are eager to contribute as Customer Support Associates or Technical Support Associates (Voice & Non-Voice). This is your chance to be a part of impactful projects and experience substantial career growth from the start. Key Responsibilities Customer Queries: Handle customer queries, ensuring satisfactory resolutions while maintaining industry-standard metrics such as Average Handling Time (AHT) and minimizing repeat calls (RCR). Support Excellence: Provide exceptional customer service and technical support in a fast-paced, 24x7 setting. Multitasking: Efficiently manage multiple tasks in a dynamic environment and adhere to company policies and procedures. Requirements Communication Skills: Excellent English verbal and written communication skills. Educational Qualification: Graduation in any stream is preferred (UG graduates are welcome to apply). Flexibility: Willingness to work during odd hours, adapting to a 24x7 operational setup. Organization: Strong organizational skills with a keen ability to multitask. Freshers Welcome: Freshers with a passion for learning and growth are encouraged to apply. What We Offer Culture & Growth: A dynamic and inclusive work environment coupled with ample opportunities for skill development and career progression. Compensation & Benefits: A competitive salary package with comprehensive benefits. Perks: Cab facility available during odd hours to ensure smooth commutation. Why Apply Through Us Personalized Guidance: One-to-one interview guidance tailored to your profile. Placement Support: Complete placement guidance, daily practice sessions, and consistent support through a dedicated point-of-contact. Direct Access: The opportunity to interview directly with company HR No placement charges .