Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer hardware/software offered by the company. Investigates new items and makes recommendations for purchasing products. Checks inventory to ensure orders are in stock. Takes orders over the phone and in person. Advises customers on technical matters and recommends appropriate computer configurations. Solicits information about computer needs from customers. Negotiate price for the sale. Provide technical support after merchandise is purchased. Construct sales pitches and presentations. Travel to areas where needs are projected. Stay abreast of market trends. Assist with the company helpline. Serve as a customer service rep for customers who have questions or difficulties. Demonstrate product features before a sale. Respond to pre-qualification questionnaire or information to tender document. Negotiate a commercial agreement. Help customers maximize the use of software features. Advise on appropriate user training. Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes. Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals.
Understand and analyze customer requirements to provide tailored solutions. Collaborate with engineering teams to align product offerings with customer needs. Deliver technical presentations and product demonstrations to prospective clients. Prepare and present quotes, proposals, and sales contracts. Negotiate terms of sales agreements and close sales. Build and maintain relationships with existing and potential clients. Stay updated on industry trends, market activities, and competitor products. Provide post-sales support to ensure customer satisfaction and retention.
Undertake design project from concept to completion Define project requirements and schedule during the “brief” Interpret and translate customer needs into rough plans Set costs and project fees according to budget Research and decide on materials and products sourcing Produce “sample” and “mood products” Supervise work progress Work closely with designers, decorators, architects and constructors Research and follow industry changes, evolutions and best practises