Gurugram
INR 50.0 - 90.0 Lacs P.A.
Work from Office
Full Time
Lead overall performance management for Customer Management Group (CMG) business at Customer X Channel X Bottler level P&L and support business with relevant analytics and actionable insights on an on-going basis Annual business plan and LRP in collaboration with Key account customer operations teams along with identification of risks and opportunities and aligning the same with vertical and function head Recommend and drive Strategic interventions on improving Company & Bottler Margins across channels - commercial terms (ToTs/ Consumer Promos) with customers, evaluating pricing proposals, structuring visibility and activations initiatives to maximize ROI etc. Drive engagement with senior leaders and LT to drive cross functional alignment across multiple stakeholders and to develop key insights needed to drive strategic priorities, including: Managing customer relationships Support Terms in Trade negotiation with customers - Negotiation strategy, fact-based analytics, setting boundary conditions and participation in negotiation meetings Gain insights and brainstorm with customers on business issues; Prepare & support internal stakeholders on on-going negotiations Support developing and analyzing of pack promotion calendar for customers through profitability simulation, scenario planning and financial modelling Lead Platform Services engagement for CMG (Customer Management Group) business Support financial evaluation and partner with business team to structure commercials terms for all new Key Account deals and/or renewals in QSR, Travel channels Lead and coordinate with relevant stakeholders to perform global compliances like Customer Pricing Analysis (CPA), AIC submission for McD, Global customer Dashboard Lead overall CMG System Economics and drive future automation in NSR 2.0 and SET (System Economics Tool) KEY SUCCESS PARAMETERS Deliver insights based on understanding of the customer, competitive and economic landscape and identify opportunities in the market. Chart out the financial strategy & journey for the India business based on the emerging trends and shifting profit pools within the various channels. To succeed, the role requires a strong combination of analytical and strategic thinking capabilities, strong Customer understanding, as well as a hands-on mentality. The role will be wired closely in a networked approach with Operators in the Operating Units C&CL as well Marketing/ Categories, Platform Services as well as our Bottling Partners. Ability to drive cross-functional support and cross-system alignment Significant analysis complexity - The incumbent requires strong analysis and interpretation skills. The incumbent needs to integrate all the available data sources to identify opportunity areas and help develop action plans. Experience >10 years of experience in senior financial planning or commercial finance roles Extensive leadership and management experience, with ability to work in a diverse cultural environment as a highly efficient communicator and influencer. Requires a deep understanding of the financials and system economics comprising the Bottlers, customers, marketing agencies through the lens of categories, packages, brands, and the competitive landscape. This is critical to allow effective management of OU P&L Manage Teams, as this role has is a leader of others Skills: Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
Gurugram
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Location(s): India City/Cities: Gurugram Travel Required: 00% - 25% Relocation Provided: No Job Posting End Date: May 29, 2025 Shift: Job Description Summary: This is not a Remote role and will require the incumbent to be based in Gurugram, India and follow a hybrid work schedule. This is an Individual Contributor role. The Principal International Auditor is responsible for assisting management in assessing the adequacy of the Company s internal control environment by performing audits and value-added services. This position will lead and participate in international audit engagements of varying size and complexity ensuring the successful completion of assigned audit activities. The Principal International Auditor will apply risk and control concepts along with an understanding of business operations to identify and communicate results to management. Candidates should demonstrate strong leadership capabilities, communication, and problem-solving skills along with the ability to contribute to a dynamic team environment while maintaining accountability for individual performance objectives and goals. What You ll Do for Us : Lead and/or participate on multiple international audit engagements and projects simultaneously ensuring each engagement is conducted in an efficient and effective manner. Obtain an understanding of business processes and leverage an understanding of risk and control concepts to develop risk assessments, audit programs and testing procedures that appropriately address identified risks and project objectives. Review audit evidence and demonstrate the ability to draw appropriate conclusions regarding the state of the client s control environment. Identify and appropriately communicate audit issues to management, offering recommended solutions that address risks and are relevant to the business. Prepare working papers that are accurate, complete and well-documented ensuring adherence to applicable Department and professional standards at all times. Perform reviews of working papers to ensure accuracy and completion and assist in clearing any review points provided by team leads and / or audit management. Provide timely updates to team leads and / or audit management on engagement progress and audit issues ensuring all deadlines are consistently achieved. Qualifications & Requirements: Bachelor s degree in accounting or finance. At least 5+ years of related work experience in an auditing capacity with a public accounting firm (BIG 4 Advisory highly desired), a well-established corporate internal audit department or other finance function within a multinational fast moving consumer goods organization. One or more relevant professional certifications (e.g. CPA, CIA, CFE, CISA, CISSP, CISM, CRISC, Chartered Accountant). Demonstrated experience leading small to medium size teams. Multi-lingual and proficiency in English, both verbally and in written form required. Ability to travel up to 100% required. Knowledge of the Company s business operations or external manufacturing experience preferable in the Consumer-Packaged Goods industry (CPG). Excellent analytical skillset and critical mindset. Demonstrated leadership potential. Strong collaboration, team player, interpersonal skills. Other Knowledge, Skills and Abilities The Corporate Audit Department is accountable for delivering the annual audit plan approved by the Audit Committee of the Board of Directors. This plan is time bound and each audit in the plan has a defined start and end period. The nature of the work is deadline driven. In addition, following are other demonstrated behaviors and abilities needed to function successfully in role. Ability to maintain objectivity and independence at all times. Ability to quickly develop an understanding of business processes, risks and controls, and apply auditing standards to assignments through practical application. Consistently demonstrate an ability to remain flexible and flourish in a fast-paced, complex environment with competing priorities and deadlines, including a willingness to adapt to new surroundings, circumstances, information, challenges and flexibility to work in an environment with shared work space both on and at off-site locations. Demonstrate an ability to quickly collaborate and work effectively with a diverse group of clients and team-members consistently delivering the highest quality communication, work product and client service. Demonstrate an ability to give and follow instructions accurately and efficiently ensuring work efforts are directed toward the desired outcome. Solid communication and listening skills and the ability to identify gaps in logic. Flexibility to work in excess of a standard 40 hours per week to complete each audit on time and deliver the annual audit plan. Act as an Ambassador of the Department and Company consistently demonstrating a positive, can-do attitude . What can help you to be successful in the role? Growth Behavior: Growth Mindset: Demonstrates Curiosity. Welcomes failure as a learning opportunity. Smart Risk: Makes bold decisions/recommendations. Externally Focused: Understands the upstream and downstream implications of his/her work. Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers. Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace. Empowered: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance. Leadership Behavior Act Like an Owner: Deliver results, creating value for our brands, our System, our customers and key stakeholders. Collaborate with the System, Customers and Key Stakeholders Develops Self and Others: Develop self and support others development to achieve their full potential. Drive Innovation: Generate new or unique solutions and embrace new ideas that help sustain our business. What We Can Do For You Career growth and development: Leveraging our boundaryless network, we provide access to educational platforms and provide coaching, mentoring and feedback, as a part of our Leadership & Development process. Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs. We want to make our culture inevitable. International Experience: Become part of international projects and work along multicultural teams, through our global network. Skills: Auditing, Audit Management, Business Audits, Business Processes, Business Risks, Communication, Compliance, Financial Analysis, Internal Controls, Risk Management, Sarbanes-Oxley Act (SOX) Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
Gurugram
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Channel Strategy: Responsible for short and long-term channel strategy, gathering channel and shopper insights for opportunity mapping and commercial plans development. Deep Channel Understanding: Understand channel landscape including universe, spread, competitive penetration etc. Understand channel dynamic including shopper, occasions, shares. Design Channel Look of Success and Programs: Design and deploy market plans to increase shopper accessibility and affordability with the right package in the right price point, increase our product portfolio incidence in the shopper basket, and strength our relationship with customers through partnership programs. Target key occasions in the channel. Planogram Design: Partner with agencies and bottler teams to support CATMAN analysis and planogram design for cold drink equipment based on SKU velocity, to maximize our product turn and sales volume in the market. Drive Implementation of programs/ pilots system wide: Implement plans and programs working with franchise teams and bottler commercial resources to deliver aligned business growth objectives. Lead the annual business plan process for the channel aligning and ensuring consistency of plans across the OU bottlers Continuously monitor progress and drive performance: Track channel main indicators (e.g. SOVI, SOTS, Incidence, IPS etc.), review business performance, and design impactful actions to improve it, when results are below targets. Continuously share information, insights and knowledge with KO System, developing platforms to materialize those insights into actions. Collaboration: collaborate with Franchise Ops, Marketing and RGM teams to design and deploy fit for purpose solutions in the channel Qualifications Requirements: 8 to 10 years of FMCG sales operations experience required Communication Focus Requires communications with mid-level OU and bottling leadership. High communication complexity as the opportunity needs to explained and aligned in the context of ongoing business and execution priorities, performance needs to be tracked and course corrections quickly aligned and actioned High communication intensity with internal and external stakeholders, and key Bottler partners Lead strategic conversations, negotiations and alignment with internal and external stakeholders for Traditional Trade Strategy Implementation. Internal: Work collaboratively with other teams, such as Sales and Trade Marketing team, Marketing, Franchise Operations, PAC, Platform Services (e.g. Planning, Legal, Technical, Finance). System: Work with Bottling Trade Commercial Leadership teams to influence, align and track plans Mastery of (Required) Channel Planning Franchise Leadership Skills Shopper Marketing Unit Economics Strategic Thinking and Leadership Skills Broad Expertise (Good to have) Bottling Sales Operations Trade Marketing and Execution Skills: Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
Gurugram
INR 50.0 - 55.0 Lacs P.A.
Work from Office
Full Time
The Media Operations Lead role is central to driving strategic media initiatives and innovations enhancing TCCCs engagement with the consumers. The role requires a strategic thinker and the ability to innovate in the media landscape. In this role, you will lead strategic planning across all our Owned, Earned, Shared and Paid media. This role is responsible for leading a team, in partnership with brand marketers, creative partners, public relations, customer teams and bottling partners, for determining how to best invest brands direct marketing expense (DME) to build best-in-class consumer connections. Reports Into: Senior Director, Marketing - Integrated Marketing Experience (IMX) Location: Gurgaon, Haryana (IN) Focus, Scope and Impact: Media Planning, Operations, and Amplification Develop and implement strategic media plans and connections across various brands and campaigns, focusing on effective resource distribution. Lead negotiations in paid media investments against national and local media (TV, Print, OOH, Radio, Digital, etc.) and customer media (In-store, PRN), social and search efforts with the support of media agencies. Optimise media plans to outperform competitors in brand KPIs, ensuring efficient media purchase and maximising value through strategic negotiation. Lead the digital transformation for all brands. Strong Control and adjust media investments, while overseeing budget alignment and approvals. Facilitate media-related audits and recommend ideal DME (Direct Marketing Expenses) allocations. Monitor brand presence and ensure compliance with policies, productivity standards, and opportunities, coordinating with field teams and bottlers. Establish a crisis management routine for the timely resolution of social media issues. Analyse program/ campaign effectiveness , provide post-program reviews that capture learnings and incorporate them into future work. Analyse media competitive activity and communicate insights to marketing teams. Serve as the primary contact for media representatives and contribute significantly to the IMX (Integrated Marketing Experience) team s overall agenda. Lead and manage KPIs for a team of media professionals and manage the agency Minimum Qualifications and Requirements: 14+ years of marketing experience with expertise in media planning and operations Experience managing cross-functional and cross-geographical teams, with strong negotiation skills. Ability to influence brand and creative strategy at both OU and global levels, leading efforts in media planning, asset management, partnerships, and influencer engagement. Agile working capability, leading diverse teams, and managing multiple external relationships. Prior people leadership experience What We Can Do For You Iconic Brand: Work on the most recognised brand in the world and be part of developing the brands next chapter. Exposure to World Class Leaders: Availability to global marketing leaders that will expand your network and expose you to emerging digital platforms and marketing insights. Creative Team Culture: Be inspired by the best brand leaders and agencies in the world, which creates a creative culture that supports taking risks and innovation.
Pune
INR 6.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Location(s): India City/Cities: Pune Travel Required: 00% - 25% Relocation Provided: Yes Job Posting End Date: June 15, 2025 Shift: Job Description Summary: A. JOB SUMMARY: Describe the Purpose of this job in 2-3 Sentences. Build a Total Quality Management culture by driving/developing the capabilities of the Associates on Quality aspects on the job and to evaluate process/equipment capabilities through the Validations and Process Monitoring. Ensure manufacturing processes/process quality activities are followed in compliance with KORE ISO, GMP and local regulation requirements by developing providing SOP s for plant processes and timely technical support and decision on the quality problem, observation to protect product s integrity and specification and final disposition of customer complains/feedback. Establish and maintain an effective, governed and documented system for all company processes, which is integrated compliant to its entire applicable standard references and capable of meeting company requirements continually. Evaluate new packaging material and ensure the packaging fitness for use and handling of all packing material documentation which is part of quality system. Should be knowing digitals skills and data analysis skills. B. KEY DUTIES/RESPONSIBILITIES: Briefly describe the primary duties/responsibilities of this job in 5-8 bullet points. Please list these duties in order of importance and include the percentage of time spent or required for each activity. Prioritized Responsibilities % of Time Process Quality Activities: Ensure plant s operations continue keeping pace with new KORE requirements, regulations, quality management methods and industry best practices. Regular conduct the risk assessment for plant key processes to mitigate the risk of failure to deliver Quality product. Ensure that quality is built into the process by training Associates on Quality monitoring aspects. Validate equipment and processes, routinely monitoring and adherence to Good Manufacturing Practices of the highest standard. Create a technical library/database by compiling in an easy retrieval system all the technical information available in the plant post-commissioning and compiling the validation reports generated as a result of the Validation Master Plan implementation. Ensure all manufacturing instructions (SMI) are followed by production effectively. Organize and support plant s associates to use the problem-solving tools for root-cause analysis and action plans to eliminate the recurrence of quality issue Support Corrective/Preventive actions of PDR, TDQ, and analysis of manufacturing problems. Perform process validations and process capability studies to ensure the performance of production equipment meet KORE requirements and required actions are implemented if there is any deficiency Inspect manufacturing equipment for use after maintenance (calibration, maintenance, etc). Assess existing processes/operations to seek the possibility to eliminate non-value activities by adopting OE concept and methodology To review the completed analysis report against KO requirements and documents relating to food regulation for auxiliary material / processing aid to authorize the supplier finally 60 % Plant GMP / Security Program Routinely monitoring and adherence to Good Manufacturing Practices of the highest standard and ensure plant s security program are in-placed effective. Follow-up on the execution of the GMP programs in both general facilities by outsourced service contractor and manufacturing area by direct GMP housekeepers Management of the pest control and housekeeping program by monitoring evaluating the service performance (contractors), controlling, and monitoring the housekeepers performance inside the manufacturing area to ensure total compliance with GMP standards. 10 % Management System Implement Quality requirements (KORE and ISO) and provide suggestions and recommendations for improvement based on food/pharmaceutical industry s experience. Lead the team to play a key role in the implementation, assessment and improvement of Quality and Food Safety Management System Support internal auditor team of quality system and actively participate the scheduled internal audit to continuously improve/upgrade plant s quality system and operations. 15% New Packaging development and routine incoming inspection Work with Asia packaging specialist to develop new packaging suppliers to meet the increased volume and introduced new process/equipment. Continuously optimize packaging material to improve the plant s performance on TDQ and OTIF and ensure the packaging material meet our spec prior to use. Collate packaging information to ensure completeness and accuracy in PICASSO and related databases. 10% Capability Identify training needs of the associates. Responsible to lead midyear/annual performance review, provide feedback and documenting the performance of associates. 5 % D. COMMUNICATION COMPLEXITIES: As indicated, the impact is on all manufacturing operations as far as quality is concerned and this applies to warehouse, distribution aspects, Customer Complaints investigation and resolutions. E. ANALYSIS: Participate in visits to Customers to resolve alleged quality issues with manufacturing. Co-ordinate joint efforts with other CPS plants on quality initiatives and was identified to participate in cross audits with Corporate Quality. Daily contact with the Leadership Team, Wider Management Team and associates throughout the plant. F. JUDGMENT AND DECISION MAKING: The job can recommend to stop production of beverage base if any potential process or product quality issue is noted during the manufacturing. G. INNOVATION: The job has the responsibilities to suggest solution to the existing processes, package material to upgrade the quality of our products and processing/quality system H. SUPERVISORY RESPONSIBILITIES: Conduct performance review of processes and equipments. Identify training need and train associate. I. QUALIFICATIONS / COMPENTENCIES / SKILLS: Is this position a: Leader of Others Minimum experience is 4-5 years prior experience in production supervision role in a food/beverage or pharmaceutical industry. Familiar with ISO and Food Safety Quality System, understand KORE requirements will be preferred. Knowledge of concentrate manufacturing and quality system, project management experience; strong GMP experience, problem solving skills. strategic-thinking, planning, organizing and executing skills. Knowledge of local food laws/regulations. Six sigma methodology or certification J. RELATED EXPERIENCE REQUIREMENTS/ QUALIFICATIONS: Of prime importance are communication and listening skills. Time management is a key considering the level of involvement in many simultaneous projects. K. EDUCATIONAL REQUIREMENTS: Indicate the minimum education level required to perform the job. Education Required Level of Certificate Postgraduate/Master s degree In life sciences L. PREFERRED QUALIFICATIONS: Bachelor of science or postgraduate degree, major in the subject of chemistry or food science, or biochemistry, Food technology and food engineering M. CULTURAL DIVERSITY: Targeting employment of local associates as much as practically possible, As part of communication skills with other CPS-Plants or Corporate Quality, both oral and written English language in fluent is required. N. WORKING CONDITIONS: Describe the risk of exposure to hazards in performing this job, and the types of hazards faced. Hazards and risks are normal ones associated with a CPS manufacturing plant. O. TRAVEL REQUIREMENTS: Travel requirements are in response to problems for the most part and therefore no specifically planned up front. Approximate time is 10%. P. ADDITIONAL INFORMATION: This document serves as a common job description for a Process QA role in a CPS Plant. The job scope of this position in the respective plant location is subject to complexity and scale of operating business in the Plant. Skills: Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
Gurugram
INR 32.5 - 37.5 Lacs P.A.
Work from Office
Full Time
Location(s): India City/Cities: Gurugram Travel Required: 00% - 25% Relocation Provided: Yes Job Posting End Date: July 30, 2025 Shift: Job Description Summary: At The Coca-Cola Company, our Brand Managers craft a vision for the future of our brands. We re seeking someone who has a thirst for innovation and can look beyond today and create a vision for where our brands can be tomorrow. Our incumbent will persuade and inspire others and understand the lifetime value that a strong brand foundation can bring. We ve got the resources; you bring the ideas and execute the strategies that deliver cutting-edge excellence in ingredients, innovation, design and marketing. Business Title: Director, Marketing Emerging Categories Reports Into: Senior Director, Marketing Emerging Categories Location: Gurgaon, Haryana (IN) Focus, Scope and Impact Category Management Lead the category strategy utilizing consumer, category, commercial and industry insights to create winning long-term plans with short-term positive impact for the business. Deliver profitable, sustainable volume growth in the category, while ensuring continuous improvement of the long-term value for the brands across all markets. Develop integrated marketing plans and outstanding execution in the marketplace. Drive commercialization of brand positioning, innovation, consumer communications/messaging and shopper marketing to deliver brand objectives via clear direction/guidance and effective resource allocation decisions Identifies proactive opportunity (volume, profit, connections, assets), competitive benchmarking and insight-based strategy development on existing portfolio. Consumer Research & Insights Develops comprehensive understanding of the brand s consumer base, their attitudes and behaviours to formulate the appropriate integrated consumer marketing and communication programs Assess attractive local consumer opportunities that are currently untapped by the Company by leveraging consumer research in order to identify new volume and profit growth areas (e.g., new beverage sub-categories, new packaging opportunities, new merchandise categories, new channels of distribution to sell licensed merchandise). Stakeholder Management Partner with internal (e.g. R&D, Supply Chain, Commercial, Zones) and external (e.g. customers, bottlers, suppliers) stakeholders to develop new and/or improved products, packaging and programs to meet consumer needs, deliver against brand strategies and drive System value/business objectives Develop and communicate written briefs for use by agencies or suppliers (e.g., creative, advertising, packaging, product development, media, consumer promotions, merchandising, licensed or speciality merchandise, etc.) to direct their work activities to generate concepts for effective execution Leads and participates in key global/regional projects to ensure maximum synergy across markets Minimum Qualifications and Requirements: Bachelor s degree in Business / Marketing / Communications or related field required; Master s degree is preferred. Overall 8-10 years of experience in a previous marketing role; preferably a stint in a brand management role with the ability to steward brand initiatives designed to deliver business and brand objectives through the path to purchase (consumer content to in-store execution). Knowledge of syndicated sources (e.g., AC Nielsen, IRI, CCT+, Home Scan) used in the analysis of trended consumer and volume dynamics, as well as knowledge of procedures used to drive increases in volume and brand equity (e.g., marketing programs, licensed/specialty merchandise and/or properties) are needed. Must possess the ability to apply basic marketing concepts (e.g., brand positioning, brand architecture, SWOT Analysis, competitive assessment, marketing objectives/strategies, consumer segmentation) used in the development of marketing plans. What We Can Do For You Challenging Work our unique global system offers constant opportunities to develop world-class skills and a truly international career. Iconic Brand: Work on the most recognized brand in the world and be part of developing the brands next chapter. Exposure to World Class Leaders: Availability to global marketing leaders that will expand your network and exposure you to emerging digital platforms and marketing insights. Creative Team Culture: Be inspired by the best brand leaders and marketeers in the world, which creates a creative culture that supports taking risks and innovation. Skills: Brand Architecture, Brand Positioning, Channel Management, Competitor Analysis, Consumer Segmentation, Creative Process, Digital Media Strategy, Group Problem Solving, Leadership, Marketing Goals, Marketing Strategies, Media Planning, Quantitative Research, Social Media Strategies, SWOT Analysis, Team Management Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors curious, empowered, inclusive and agile and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
Gurugram
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Location(s): India City/Cities: Gurugram Travel Required: 00% - 25% Relocation Provided: Yes Job Posting End Date: July 29, 2025 Shift: Job Description Summary: At The Coca Cola Company, the Strategy function works on developing compelling narratives across Where to Play and How to Win from both a Present Forward as well as a Future Back perspective. In the India and South West Asia Operating Unit (INSWA OU), we are currently seeking a professional with a growth mindset that wants to make a business impact with strategic input. The ideal candidate will have experience in working with structured and unstructured internal data sets, external syndicated data and employing effective analysis skills to arrive at granular opportunities and actionable commercial levers at market level. As part of the Strategy function, they will be working with Franchise, Marketing, Finance and Commercial teams. This role will report into VP, Strategy and will also work on certain business critical, enterprise projects. What you ll do Perform complex data research and analysis to develop meaningful insights to address business biggest challenges Use a fact-based, structured approach to problem-solving to develop the strategy to boost local/granular commercial strategy based on actionable levers Solve problems through drawing from prior experience, analysis and interpretation of internal or external issues. Communicate with parties within and outside of own job function, and potentially with parties external to the organization (e.g., customers, vendors, etc.). Manage uncertainty and multiple stakeholders Role model the Leadership in the Network definition Qualifications & Requirements 6+ years of Business and/or functional experience in Strategy / Analytics related areas in consulting or FMCG organization Strong problem-solving skills, with the ability to draw from prior experience, analyse and interpret internal or external issues, and modify these to come up with solution definitions Experience in making improvements or recommended enhancements of processes, systems, or products to enhance performance Able to work in a diverse cultural environment, highly efficient communicator and influencer at all levels Multiple top-level interactions and negotiations with senior management team members of KO System; Ability to adjust to fit the audience with appropriate and relevant messaging Excellent communication and presentation skills with ability to influence and align strategies as well as build value-based relationships Skills: Business Insights, Business Writing, Data Analysis, Data Research, Influencing, Problem Solving, Storytelling, Strategy Development Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
Gurugram
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Location(s): India City/Cities: Gurugram Travel Required: 00% - 25% Relocation Provided: Yes Job Posting End Date: July 30, 2025 Shift: Job Description Summary: The RGM (Revenue Growth Management) Senior Director will support the design and execution of strategic revenue growth initiatives and margin improvement across the INSWA region. This role is pivotal in driving top-line growth and margin expansion through innovative system RGM strategies that encompass comprehensive stakeholder engagement (Consumers, Shoppers, Customers) and dynamic market approaches, including assortment and innovation strategies, pricing, and promotional investments for both online and offline channels. Key Responsibilities: Lead the design and implementation of integrated end-to-end Revenue Growth Management (RGM) strategies in collaboration with our Bottling Partners in INSWA, focusing on consumer and customer value creation to drive scale and adoption. Act as the primary contact for RGM strategies and initiatives, ensuring strategic alignment with Franchise RDs, Marketing, Strategy, Finance, and Bottling Partners, promoting cross-market synergies and best practice sharing. Track RGM initiatives effectively, ensuring timely execution and reporting, including communication of achievements and overall business impact to stakeholders Apply advanced analytical tools to plan, secure resources, and manage strategic RGM initiatives effectively, aligning them with market trends and competitive environments. Champion the RGM framework to ensure cross-functional strategy coherence. Build the RGM capabilities across the territory, in key areas such as Affordability, Premiumization, Portfolio Optimisation, and Advanced Analytics, being closely aligned with the Commercial team, Bottling partners, local Operations and local network team. Lead the RGM curriculum and ensure the deployment of RGM tools within the territory. Participate in cross-functional teams on high-visibility projects and systems developments Foster a culture of excellence, collaboration, and continuous learning. Qualifications & Skills: Proven thought leadership and 14+ years of experience in RGM, commercial planning, and execution with a comprehensive skill set in segmentation, innovation, and channel strategy. Strong strategic, analytical, and influential skills with the ability to conceptualize and execute strategies effectively. Preferably exposure to bottler operations or external industry experience. Demonstrated ability to drive cross-functional collaboration and system-wide alignment, with excellence in project management, business development, and negotiation. Proficient in advanced business analytics and commercial finance, and skilled at communicating strategic initiatives to internal and external stakeholders. Ability to think from planning to execution and solid commercial and marketing management This role demands a strategic thinker with a robust RGM foundation, exceptional communication skills, and a track record of driving complex projects to execution. Join us to lead our RGM agenda in INSWA, contributing to our Operating Unit s growth agenda and success. Skills: Brand Management, Category Management, Communication, Competitor Analysis, Digital Marketing, Finance Strategy, Financial Forecasting, Integrated Marketing, Key Performance Indicators (KPI), Leadership, Marketing Campaigns, Marketing Strategies, Media Planning, Microsoft Office, People Management, Price Management, Product Roadmapping, Promotional Strategies, Sales Analysis, Search Engine Marketing (SEM), Search Engine Optimization (SEO), Teamwork, User Experience Analysis Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors curious, empowered, inclusive and agile and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
Gurugram
INR 11.0 - 16.0 Lacs P.A.
Work from Office
Full Time
Location(s): India City/Cities: Gurugram Travel Required: 26% - 50% Relocation Provided: Yes Job Posting End Date: July 30, 2025 Shift: Job Description Summary: The Manager - Occupational Safety & Health (OSH) - RTM Safety (Fleet & Non-Production Site) ensures compliance and governance for safety across Route-to-Market (RTM) operations, focusing on fleet safety, logistics, and non-production sites (e.g., warehouses). Additionally, this role integrates Manufacturing Safety Governance and Project Safety to ensure consistent safety practices across the value chain in alignment with The Coca-Cola Company s Operational Requirements (KORE) and global H&S standards. This role includes managing RTM-specific risks such as fleet safety compliance, driver behavior, traffic safety, highway risks, and ensuring safe operational processes at non-production sites. The incumbent will ensure that safety standards are adapted to regional requirements, track key performance metrics, manage third-party vendors, lead cultural transformation, and implement safety improvement programs for bottling facilities, warehouses, and logistics operations. The focus will also extend to proactively mitigating high-risk areas, driving compliance, and aligning safety practices through collaboration with cross-functional teams and external stakeholders. The Manager will play a tactical role in implementing global and regional safety initiatives while building a safety-first mindset through training, incident management, and capability development aligned with corporate and bottling system goals. What You ll Do for Us: RTM Safety Governance and Fleet Standards: Build and implement fleet safety governance frameworks to ensure compliance with KORE, Life Saving Rules (LSRs), and other fleet safety standards across owned and third-party logistics operations. Localize fleet safety standards, including telematics deployment, driver fatigue management, journey safety tracking, and defensive driving training programs. Conduct audits and provide actionable recommendations to improve compliance with global RTM safety requirements, including fire safety, man-machine interaction risks, and PPE usage across non-production sites such as warehouses. Collaborate with bottlers, transporters, and service providers to implement RTM-focused safety initiatives, particularly in high-risk regions. Non-Production Site and Project Safety Alignment: Manage safety governance for non-production facilities (warehouses, cold drink equipment, sales depots), addressing risks related to traffic management, loading/unloading operations, ergonomics, and fire safety. Ensure the adoption of Safety by Design principles during greenfield and brownfield projects to address potential safety risks during construction, commissioning, and operations. Lead compliance improvement programs at non-production sites, leveraging key insights from past audits and regional trends to address gaps. Incident Reporting, RCA, and Risk Mitigation: Establish processes to ensure that safety incidents, including Serious Injury and Fatality Potential (SIFp) cases, are reported accurately and transparently, and conduct root cause analyses (RCA) to close gaps. Partner with plant teams, non-production site leaders, and logistics teams to implement corrective action measures derived from incident trends and audit findings. Use safety analytics and performance data to identify systemic risks and develop scalable solutions across RTM and non-production operations. Urban, Highway, and Road Safety Management: Identify and mitigate road safety risks, focusing on reducing road fatalities, traffic incidents, and fatigue-related incidents for owned and third-party vehicles. Lead initiatives to address system inefficiencies in fleet operations, such as reducing dependence on spot-hire vehicles by developing structured policies and enforcing safety clauses in third-party contracts. Conduct safety campaigns (e.g., bi-monthly RTM safety campaigns) to promote awareness of fatigue, driving behavior, and journey management. Capability Building and Cultural Transformation: Develop and deliver robust training programs for key stakeholders, including drivers, contractors, and service providers, focusing on defensive driving certification, hazard awareness, and telematics adoption. Build RTM Subject Matter Experts (SMEs) to enable system-level knowledge sharing and ensure alignment with global and industry best practices. Drive long-term safety culture transformation across RTM, warehousing, manufacturing, and non-production sites by embedding Zero Accident Culture. Program Management and Stakeholder Collaboration: Monitor execution of corporate safety programs such as HOP (Human and Organizational Performance) and deploy diagnostic tools to assess vehicle safety, journey management, and incident reporting across logistics. Act as a key collaborator between bottlers, franchise leaders, and external vendors, building alignment on corporate safety strategies for RTM and distribution operations. Manage contractor/vendor safety initiatives to ensure compliance with agreed safety standards and key deliverables for ongoing and upcoming projects. Track Performance Metrics and Improve Systems: Monitor and validate safety KPIs (e.g., audit scores, incident reduction rates) for RTM safety and non-production sites, ensuring continuous improvement in compliance levels. Regularly report progress against safety objectives, highlighting risks and achievements in alignment with the Annual Business Plan (ABP) and GAO objectives. Work Focus: Lead efforts on fleet and RTM safety governance, ensuring all stakeholders (bottlers, fleets, transporters) meet compliance standards and embrace safety culture. Address risks at warehouses, logistics sites, and non-production facilities, focusing on audits, diagnostics, and safety infrastructure improvements. Ensure smooth rollout and adoption of corporate and regional safety initiatives, aligned to the needs of bottlers and franchise partners. Serve as a tactical enabler, working closely with plants, logistics stakeholders, and non-production teams to manage and execute aligned safety programs. Qualifications & Requirements: Education: Bachelor s degree in occupational safety, Engineering, or Technical Science. Advanced certifications such as CSP, NEBOSH, or equivalent in safety governance preferred. Experience: 6-8 years of experience in RTM safety, fleet management, or non-production site safety in FMCG or logistics. Proven experience in implementing safety systems for distribution, supply chain, or project operations. Key Skills: Strong knowledge of Health and Safety standards and fleet management protocols. Expertise in incident investigation, RCA, and corrective action program management. Ability to collaborate across cross-functional teams such as bottling, logistics, and manufacturing. Proficiency in deploying digital tools such as telematics or safety diagnostics. Communication Focus: Internal: Collaborate with bottling leadership, sales teams, technical operations, and project managers to ensure adherence to safety programs. External: Engage with transporters, logistics providers, contractors, and vendors to align safety governance practices. Skills: Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
Gurugram
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Location(s): India City/Cities: Gurugram Travel Required: 51% - 75% Relocation Provided: Yes Job Posting End Date: July 29, 2025 Shift: Job Description Summary: Position Overview: We are seeking an entrepreneurial and forward-thinking Senior Manager - Supply Chain to spearhead future-focused supply chain initiatives, ensuring efficiency, agility, and scalability across the global supply chain ecosystem. In this role, you will be responsible for driving strategic transformation initiatives while simultaneously improving productivity across the Technical, Innovation & Supply Chain (TISC) deliverables. Reporting to the Future Supply Chain Excellence & Transformation Director, this role will focus on enhancing Supply Chain Excellence, Accelerating modernization through digital transformation, and ensuring the Supply Chain function is optimized for future business needs. Key Responsibilities 1. Supply Chain Excellence & Future-Focused Transformation Strategic Roadmap Development: Define and execute a holistic, multi-year supply chain transformation strategy to support the business goals of scalability, resilience, and customer satisfaction. Process Modernization: Leverage advanced tools and methodologies to reengineer processes across TISC deliverables Procurement, Planning, Manufacturing, Logistics, and Customer Order Fulfillment to drive end-to-end supply chain productivity. Drive Innovation: Implement next-gen supply chain models, such as demand sensing, AI/ML-driven forecasting, autonomous replenishment, and dynamic distribution networks, to improve responsiveness in a fast-changing market environment. Agility and Resilience: Build resilient and agile supply chain frameworks to quickly adapt to market dynamics, demand variability, and disruptions, ensuring business continuity. 2. Productivity Across Technical, Innovation & Supply Chain (TISC) Operational Efficiency: Deliver measurable improvements in productivity, ensuring cost optimization, process standardization, and seamless cross-functional collaboration across the supply chain. Streamline Workflows: Identify and eliminate inefficiencies, redundancies, and bottlenecks within the TISC functions, ensuring smooth interaction between Procurement, Planning, Logistics, and Customer Service. Performance Benchmarks: Benchmark internal supply chain productivity metrics against industry standards and continuously exceed expectations. 3. Technology and Digital Transformation Digital Enablement: Drive the adoption of advanced digital tools such as ERP systems, control towers, warehouse automation, TMS (Transportation Management Systems), and predictive analytics tools to enhance supply chain visibility and productivity. Data-Driven Decision-Making: Enable teams with actionable insights by implementing real-time tracking systems, advanced analytics platforms (e.g., Tableau, Power BI), and AI-based scenario planning tools. Advanced Analytics for TISC: Leverage predictive and prescriptive analytics to improve demand forecasting, optimize resource planning, and reduce inventory holding costs. Control Towers: Establish centralized supply chain control towers to provide real-time visibility across the TISC network and streamline decision-making for stakeholders. 4. Leadership in Collaboration and Governance Cross-Functional Collaboration: Partner with key stakeholders across Bottlers and Global Supply Chain Team to ensure alignment on goals and seamless execution of transformation initiatives. Vendor and Partner Management: Collaborate with external vendors, suppliers, and technology partners to implement industry-leading practices, unlock supplier productivity, and reduce costs. Executive Reporting: Create and present detailed project updates, performance dashboards, and transformation storylines to the Supply Chain Director and other stakeholders. Stakeholder Alignment for TISC Delivery: Govern and ensure holistic alignment of all TISC touchpoints to deliver productivity and operational excellence. 5. Sustainability and ESG Initiatives Sustainable Supply Chain Design: Lead the integration of sustainability into supply chain strategies, ensuring contributions toward ESG goals such as carbon reductions, waste minimization, and ethical sourcing. Driving digital adoption and value demonstration for digital initiatives . 6. Continuous Improvement in Operational Excellence Lean Excellence: Contribution of proactive design refinements and Kaizen feedback processes to overall TISC-level productivity improvements Process Reviews: Conduct regular reviews of supply chain systems, processes, and team productivity, identifying further opportunities for automation and simplification. Experience: 8+ years of progressive experience in supply chain management, operational excellence, or business transformation roles, with exposure to managing TISC deliverables. Proven record in leading supply chain projects that drove significant productivity gains, improved KPIs, and enabled scalability. Demonstrated experience in deploying advanced digital tools, modern supply chain technologies, and automation strategies. Exceptional ability to deliver high-impact process improvements through Lean, Six Sigma, or equivalent methodologies. Technical Skills: Proficient in ERP systems (SAP, Oracle, Blue Yonder, Kinaxis, etc.) and specialized supply chain tools (WMS, TMS, and S&OP platforms). Strong analytics and visualization skills using tools like Power BI, Tableau, or similar. Expertise in advanced supply chain concepts like predictive demand planning, control tower integration, and digital twin modeling. Leadership and Interpersonal Skills: Strategic thinker with the ability to synthesize complex ideas and translate them into actionable steps. Excellent project management and change management skills, with the ability to meet deadlines and manage competing priorities. Key Success Metrics Delivery of measurable productivity improvements across TISC deliverables (Procurement, Planning, Manufacturing, Logistics, and Customer Service). Successful implementation of future-focused transformation initiatives, including advanced technologies and supply chain digitization projects. Enhanced stakeholder alignment across TISC functions, ensuring synchronized execution around transformation goals. Contribution to supply chain sustainability initiatives, reducing carbon footprint and meeting ESG targets. Skills: Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors curious, empowered, inclusive and agile and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
Gurugram
INR 10.0 - 14.0 Lacs P.A.
Work from Office
Full Time
Location(s): India City/Cities: Gurugram Travel Required: 26% - 50% Relocation Provided: Yes Job Posting End Date: July 29, 2025 Shift: Job Description Summary: Position Title: Sr. Manager QSE-Process and Technology Integration Job Description Summary: The Senior Manager will lead the integration and compliance of Quality, Safety, and Environmental (QSE) initiatives across water, aseptic, dairy, and other future emerging technologies while managing systems for reporting, program effectiveness, and adherence to standards. The role ensures effective communication of updated KORE requirements and local regulatory mandates to bottlers, supports capability building through webinars and discussions, and oversees robust market monitoring programs with data-driven insights. This role also includes managing QSE by design to ensure compliance is embedded in product and process development, while driving operational excellence by onboarding advanced technologies and systems. The incumbent will collaborate with global, regional, and local teams to lead critical compliance functions and ensure consumer safety, product quality, and alignment with Coca-Cola s sustainability and regulatory commitments. Key Responsibilities: 1. Integration and Compliance for Water, Aseptic, and Future Technologies Water Management: QSE Framework for Water Management: Develop integration frameworks for water treatment systems to ensure compliance with global KORE standards and local water quality regulations (e.g., BIS, FSSAI). Risk and Performance Oversight: Monitor water use efficiency, source vulnerabilities, and treatment facility performance while addressing quality, food safety, and safety risks in alignment with QSE standards and regulatory requirements. Aseptic and Dairy Operations: Develop and implement compliance frameworks for aseptic processing technologies, including risk assessments, validations, and adherence to food safety standards. Monitor dairy technology operations to ensure process hygiene, microbiological compliance, and product safety during formulation and packaging. Lead plant-level assessments to ensure readiness and compliance with quality systems for aseptic and dairy technologies. Emerging Technologies: Guide the adoption of new technologies within the Coca-Cola system by developing fit-for-purpose compliance frameworks. Conduct risk assessments and evaluate system readiness for advanced manufacturing processes, leveraging QSE strategies to ensure regulatory and corporate adherence. Partner with internal and external stakeholders to drive innovation without compromising quality, safety, or sustainability requirements. 2. Communication and Collaboration with Bottlers KORE Updates: Act as the lead communicator of KORE, Coca-Cola s global quality system, and regulatory requirement updates to bottlers. Draft and distribute technical bulletins, presentations, and compliance notices related to updated QSE requirements for water, aseptic technologies, and regulatory changes. Capability Building: Plan and conduct webinars, workshops, and interactive sessions with bottlers to align on updated KORE standards, new programs, and regulatory mandates. Lead targeted discussions with bottling teams to address implementation challenges, share best practices, and bridge compliance gaps. Develop tailored training materials for plant teams and compliance officers, focusing on new technological areas such as aseptic, dairy, and automation systems. 3. Market Monitoring Programs Lead the design, integration, and reporting of key market monitoring programs: Product Integrity Program (PIP): Monitor marketplace products to ensure quality compliance with corporate guidelines and consumer safety requirements. Trade Sampling Program (TSP): Conduct quality assessments on trade samples to evaluate product condition across distribution and retail channels. Consumer Complaint Trend Monitoring (CCTM): Analyze consumer complaint trends, identify root causes, and implement corrective actions with relevant stakeholders. Establish KPIs for market monitoring programs and translate findings into actionable quality improvement plans. Present trends, risks, and outcomes from monitoring programs to bottler leadership, aligning on improvement strategies needed. 4. Management Information System (MIS) and Reporting Data Management and Analytics: Leverage tools like Power BI to develop dashboards, track QSE metrics, analyze trends, and standardize reporting across bottlers, enhancing transparency and data-driven decision-making. Compliance and Action Planning: Ensure timely submission of GAPs/CAPAs, monitor compliance, and use analytics-driven insights from MIS to create actionable improvement plans during regular reviews. 5. QSE by Design Embed Quality, Safety, and Environmental (QSE) considerations into the design process for new products, processes, and technologies. 6. Collaboration with Global Teams & Analytics Function Audit and Compliance: Collaborate with GAO to resolve compliance gaps and align bottling plants with Coca-Cola s quality standards. Analytics and Optimization: Partner with the Analytics team to enhance dashboards, automate MIS, and align systems with global quality priorities. 7. Dispensed Beverage Program Management Oversee the onboarding of new key accounts within the Dispensed Beverage Program and ensure compliance during installations and business operations. Conduct compliance assessments for dispensed beverage equipment and implement corrective actions for non-conformances. Plan and execute QSE-related training programs for key account operational staff to ensure alignment with Coca-Cola operating standards. Generate insights and trend reports on dispensed beverage program compliance to identify risks and opportunities for improvement. Work Focus: System Integration: Drive compliance across water, aseptic, dairy, and new technologies by establishing robust compliance frameworks that adhere to KORE and local regulatory standards. Data and Insights: Leverage tools like Power BI to translate monitoring, audit, and operational data into actionable improvement strategies. Collaboration: Build strong partnerships with bottling teams to support compliance management and capability development through training, insights, and discussions. Capability Building: Conduct knowledge-sharing workshops and interactive sessions to reinforce compliance readiness for bottling teams. Required Qualifications and Skills: Education: Bachelor s degree in Food Science, Microbiology, Chemistry, Engineering, or a related technical field. Certifications in Quality (HACCP, ISO 9001, FSSC 22000), with expertise in water treatment and aseptic systems preferred. Experience: 12+ years of experience in Quality, Food Safety, or Operations within the food and beverage industry. Expertise in complex QSE domains (e.g., water, aseptic, dairy) with a demonstrated track record in compliance management. Skills: Technical Compliance: In-depth knowledge of KORE and regulatory frameworks for food safety, water quality, and emerging technologies. Leadership: Proven experience driving initiatives among diverse teams, including plant teams, bottlers, and global stakeholders. Analytics Expertise: Proficiency in Power BI and analytics tools to create insights and reporting systems. Communication: Strong ability to disseminate technical updates, influence stakeholders, and conduct engaging training sessions. Problem-Solving: Demonstrated success in bridging compliance gaps and mitigating operational risks. Expected Travel: 40 50%, including visits to bottlers, plants, and onsite training/support. This Senior Manager role is pivotal to Coca-Cola s QSE mission, ensuring seamless compliance, innovation integration, and the consistent delivery of world-class product quality and safety standards. Skills: Communication, Continual Improvement Process, Environmental Regulatory Compliance, Environmental Science, Food Safety and Sanitation, Green Solutions, ISO 9001, Lean Manufacturing, Measurement Verification (Inactive), Packaging Engineering, Program Measurement (Inactive), Root Cause Analysis (RCA), Six Sigma, Sustainability, Waterfall Model Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors curious, empowered, inclusive and agile and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
Gurugram
INR 50.0 - 55.0 Lacs P.A.
Work from Office
Full Time
Location(s): India City/Cities: Gurugram Travel Required: 51% - 75% Relocation Provided: Yes Job Posting End Date: July 29, 2025 Shift: No Time Tracking (India) Job Description Summary: Position Title: Senior Manager- QFS Function: QSE- Quality and food Safety Job Description Summary: As a Senior Manager in Quality and Food Safety, the individual s primary focus is to ensure excellence in product quality, food safety, and regulatory compliance across the supply chain while driving governance, risk mitigation, and capability development within the Coca-Cola system. The role involves fostering a culture of quality and safety, engaging internal and external stakeholders to enhance QFS systems, and enabling efficient operations aligned with business goals. The work focus includes operational oversight, strategic initiatives, system effectiveness, and continuous improvement in QFS practices across bottling plants, co-packers, and supplier ecosystems, ensuring consumer trust in Coca-Cola products is sustained. Function-Related Work Priorities Quality and Food Safety Governance Establish Governance Protocols : Define and implement QFS policies, standards, and procedures in alignment with global Coca-Cola guidelines to ensure product quality, compliance, and food safety across plants and suppliers. Develop governance systems tailored to the adoption of new technologies, such as water treatment, aseptic processing, and other emerging technologies, ensuring proper integration into the QFS framework. Inspection and Compliance Monitoring : Conduct comprehensive plant and co-packer assessments to validate QFS processes, adherence to standards (e.g., KORE, ISO 9001, FSSC 22000, HACCP, and ISO 14001), and regulatory compliance. Incorporate specific assessments for water quality, aseptic processes, and new technologies to ensure compliance with requirements and their flawless operation within the context of product safety and overall quality standards. Audit Management : Ensure Corrective and Preventive Actions (CAPAs) are implemented following non-compliance issues during GAO, FSSAI or any 3rd Party assessment. Include specific audit protocols for specialized operations such as aseptic processing, water stewardship, and upcoming innovations to mitigate risks and ensure robust compliance mechanisms. Regulatory Engagement and Advocacy : Partner with Scientific and Regulatory Affairs (SRA) to interpret and influence local regulations (e.g., FSSAI, BIS, MOH) to ensure compliance and readiness for current and emerging requirements. Special focus should be placed on regulatory standards governing water quality, new technologies, and advanced production systems such as aseptic lines. Collaborate with regulatory teams to ensure that standards for water resources and filtration align with local and international guidelines. 2. Risk Management QFS Risk Assessments: Lead risk assessments for raw materials, production processes, new equipment, and storage systems to identify, mitigate, and manage QFS risks across the value chain. Crisis Management and Incident Resolution: Act as a key decision-maker during quality and food safety incidents, implementing root cause analysis (RCA), containment measures, and systemic corrections. Post-Market Surveillance/Monitoring: Support post-launch monitoring programs such as Product Integrity Programs (PIP), Trade Sampling, and marketplace inspections to identify and resolve issues related to product safety or quality deviations. 3. Process Excellence and Continuous Improvement Operational Efficiency: Collaborate with bottlers and corporate teams to identify and rectify inefficiencies in QFS systems, driving process standardization to ensure optimal operational performance. Data-Driven Decisions: Analyze real-time data and insights from quality metrics and reports (e.g., sensory, shelf-life, microbiological analysis) to identify trends, troubleshoot issues, and recommend strategies. Innovating QFS Practices: Explore and implement automation tools, digital platforms, and cutting-edge quality technologies (e.g., Quality 4.0) to drive compliance and operational resilience. 4. Product and Packaging Compliance Shelf-Life and Stability Studies: Coordinate product and packaging stability tests, ensuring products meet shelf-life specifications under diverse market conditions. Labelling and Specifications Compliance: Work with integration tools (e.g., KO-Art for label approvals) to verify local regulatory compliance for labelling, storage instructions, and traceability requirements. Ingredients, Materials, and Cleaning Protocols: Maintain updated specifications for new and existing raw materials, packaging materials, and Cleaning-In-Place (CIP) protocols for extended compliance. 5. Consumer Complaints and Issue Resolution Consumer Feedback Handling: Analyze all QFS-related complaints, identify trends, and collaborate with bottling teams to implement corrective actions. Root Cause Investigation: Lead cross-functional teams in investigating product-related complaints, developing preventive measures, and communicating findings with technical rationales to stakeholders. Systemic Improvements: Use feedback and data from complaints to drive quality improvement projects for products, packaging, and processes. 6. Capability Building and Training Capability Development: Establish programs to train bottling plant teams, co-packers, and suppliers in key areas such as HACCP, problem-solving tools (RCA, FMEA), microbiology, and new quality technologies. Standardized Training Programs: Develop structured training templates and deliver regulatory- and industry-specific training, ensuring alignment with Coca-Cola s global QSE priorities. Building QFS Culture: Foster a performance-driven culture by engaging plant leadership and associates on QFS fundamentals, ensuring quality and safety become integral parts of the production mindset. 7. Co-Packer Governance: Implement fit-for-purpose QFS standards for co-packers to ensure product quality and compliance. Manage the authorization process for co-pack lines, plants, and ingredients. 8. Strategic Partner Collaboration: Work with global and regional QFS teams to develop bottler capabilities, especially around analytical testing, stability studies, and new technologies. 9. Stakeholder Collaboration Internal Stakeholders: Collaborate with Brand, Product Commercialization, Packaging, Supply Chain, Technical Operations, and other functions to align QFS initiatives with broader business goals. External Stakeholders: Build alliances with regulators, industry associations, NGOs, and external quality forums to ensure Coca-Cola s leadership in quality, safety, and environment best practices. Cross-Functional Issue Resolution: Partner cross-functionally to address cross-domain QFS challenges (e.g., sourcing, logistics, customer complaints related to quality issues). Key Metrics for Success: Achievement of Zero Quality Incidents (Zero Defect initiative). Reduced consumer complaints year-over-year (with Root Cause closure rates >90%). Successful audit performance (Internal/GAO/Third Party) with minimal corrective actions. Increased operational efficiency through QSE process optimization and innovation. Compliance with global and local QFS and regulatory requirements. Capability enhancement through training across the system. Summary: This position centres on driving a culture of excellence in Quality and Food Safety by focusing on quality assurance, risk management, incident resolution, capability upgrades, and system-wide governance. The Senior Manager will serve as a critical enabler in ensuring that Coca-Cola s products consistently meet consumer expectations, regulatory requirements, and the companys safety and sustainability priorities. Skills: Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors curious, empowered, inclusive and agile and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
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