Job Title: National Head of Operations - Cloud Kitchen Reports to: CEO/Founder Location: Delhi Job Summary: We are seeking a highly experienced and strategic Operations Manager to lead our cloud kitchen operations across the country. As the National Head of Operations, you will be responsible for overseeing the day-to-day operations of our cloud kitchens, including food preparation, packaging, and delivery. You will work closely with our culinary team, logistics team, and technology team to ensure that our operations are efficient, effective, and scalable. Key Responsibilities: 1. Cloud Kitchen Operations: Oversee the day-to-day operations of our cloud kitchens, including food preparation, packaging, and delivery. 2. Supply Chain Management: Manage the supply chain, including sourcing, procurement, and inventory management. 3. Logistics and Delivery: Oversee the logistics and delivery operations, including managing third-party delivery partners and ensuring timely and accurate delivery. 4. Food Safety and Quality: Ensure that all food safety and quality protocols are followed, including HACCP and sanitation procedures. 5. Team Management: Manage and develop a team of operations staff, including kitchen staff, packaging staff, and delivery staff. 6. Process Improvement: Continuously identify and implement process improvements to increase efficiency, reduce costs, and improve customer satisfaction. 7. Technology Integration: Work closely with the technology team to integrate new technologies and systems to improve operations, including kitchen management software, delivery management software, and customer-facing apps. 8. Data Analysis: Analyze data and metrics to inform operational decisions, including menu engineering, pricing, and marketing strategies. 9. Compliance: Ensure that all operations are compliant with relevant laws, regulations, and industry standards. Job Types: Full-time, Permanent Pay: ₹15,680.84 - ₹62,245.97 per month Work Location: In person
Job Overview: We are looking for a detail-oriented and customer-focused professional to manage incoming calls and customer orders, ensure smooth last-mile delivery, and enhance the overall customer experience. The role requires excellent communication, problem-solving, and coordination skills, with a focus on customer satisfaction rather than sales targets. Key Responsibilities: Manage all incoming customer calls and process orders efficiently. Coordinate and oversee last-mile delivery to ensure timely and accurate fulfillment. Enhance customer experience by assisting with payments and ensuring smooth delivery processes. Address and resolve customer concerns or complaints in a timely and professional manner. Build and maintain positive rapport with customers, with a focus on product awareness and upselling when relevant. Maintain accurate order reports, track deliveries, and manage the customer database. Collaborate with internal teams (operations, delivery, and support) to ensure customer satisfaction. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person
Job Description: We are looking for a dedicated Customer Support Executive to manage incoming customer calls and orders, ensuring smooth last-mile delivery and an excellent customer experience. The role involves handling payment and delivery coordination, resolving customer concerns promptly, and maintaining accurate order reports and databases. The candidate should be able to build positive rapport with customers and upsell products when appropriate. Key Responsibilities: Manage all incoming calls and customer orders efficiently. Coordinate and oversee last-mile delivery to ensure timely fulfillment. Enhance customer experience by managing payment and delivery processes. Address customer concerns and complaints in a professional and timely manner. Build positive customer relationships and promote additional products. Maintain order records, generate reports, and manage customer databases. Ensure high levels of customer satisfaction and service quality. Requirements: Prior experience in customer service or a similar role (FMCG/retail preferred). Strong communication and interpersonal skills. Problem-solving ability with a customer-first mindset. Basic knowledge of order management systems and MS Office. Ability to multitask and handle pressure. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person
Key Responsibilities: Handle basic bookkeeping and maintain accurate records. Manage travel arrangements , prepare documents, presentation materials, and coordinate facilities for meetings. Oversee office and store equipment maintenance, repairs, and replacements. Supervise printing, photocopying, and office system management to ensure efficiency. Monitor and manage cloud kitchen operations remotely on a day-to-day basis. Order, store, and distribute office and store supplies while tracking inventory. Manage vendors, housekeeping staff , and ensure timely service delivery. Oversee pest control schedules and compliance across all stores in India. Ensure mobile devices and security cameras are functional and well-maintained across all locations. Execute other day-to-day administrative activities to support smooth operations. Requirements: Proven experience in administration, operations, or a similar role. Strong organizational and multitasking abilities. Good communication and vendor management skills. Proficiency in MS Office and basic bookkeeping tools. Ability to work independently and handle multiple locations. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have experience in managing admin work? Experience: total work: 1 year (Preferred) Work Location: In person
About the Role: We are seeking a creative and detail-oriented Graphic Designer with FMCG experience to develop engaging designs that strengthen our brand presence. The role will focus on packaging design, marketing collaterals, social media creatives, and promotional campaigns , ensuring our products stand out in a competitive retail environment. Key Responsibilities: Conceptualize and design product packaging, labels, and retail point-of-sale materials aligned with brand identity. Create engaging social media creatives, ads, banners, reels content, and digital campaigns to drive customer engagement. Collaborate with the marketing team to develop brand communication and promotional visuals . Design marketing collaterals such as brochures, flyers, posters, standees, and in-store branding. Work closely with product and sales teams to ensure designs resonate with consumer preferences. Edit and retouch product photography for online and offline use. Develop infographics, GIFs, and motion graphics for digital promotion. Coordinate with vendors, printers, and agencies to ensure high-quality production output. Stay updated with FMCG packaging and design trends to create fresh, innovative concepts. Requirements & Skills: Proven work experience as a Graphic Designer in an FMCG company or advertising agency handling FMCG brands. Strong portfolio showcasing packaging, branding, and digital design work . Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva. Knowledge of video editing software (Premiere Pro/After Effects) will be an advantage. Strong creativity, attention to detail, and ability to convert briefs into impactful visuals. Good communication skills and ability to handle multiple projects under deadlines. Qualification: Bachelor’s degree/Diploma in Graphic Design, Fine Arts, Visual Communication, or related field. What We Offer: Opportunity to work on exciting FMCG brand campaigns and product launches . Creative work environment with cross-functional exposure. Competitive compensation and growth opportunities. Job Type: Full-time Pay: ₹15,000.00 - ₹34,636.00 per month Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Graphic design: 1 year (Preferred) Work Location: In person
Job Title: Internal Trainer – Blue Collar Workforce (FMCG) About the Role: We are looking for a dedicated and hands-on Trainer to manage training and development for our blue-collar workforce in the FMCG sector. The Trainer will be responsible for skill-building, process training, hygiene and safety awareness, sales behavior, and on-the-job coaching to ensure productivity, compliance, and quality across the organization. Key Responsibilities: Conduct induction and onboarding sessions for new hires (production, sales promoters, delivery staff, kitchen helpers, etc.). Train employees on standard operating procedures (SOPs), hygiene, food safety, quality checks, and workplace discipline . Conduct regular training on customer handling, product knowledge, and sales techniques for promoters and field staff. Deliver refresher trainings and skill-upgradation programs for existing employees. Develop simple, easy-to-understand training material in local language(s). Monitor performance post-training and provide feedback/coaching on the job. Maintain records of training sessions, attendance, and outcomes. Work closely with HR and Operations to identify skill gaps and design targeted training programs. Ensure all employees understand and comply with safety regulations, company policies, and FMCG industry standards . Encourage discipline, teamwork, and positive workplace behavior among staff. Requirements & Skills: Prior experience as a Trainer, Supervisor, or Team Leader in FMCG, Retail, QSR, or Manufacturing industries. Strong communication skills in English and local languages (Hindi/regional). Ability to engage and motivate a blue-collar workforce with simple, practical training methods. Knowledge of FMCG processes, hygiene practices, and sales basics . Patience, empathy, and ability to handle diverse backgrounds and education levels. Good organizational and record-keeping skills. Qualification: Graduate / Diploma in HR, Training, or related field (not mandatory for experienced candidates). Certification in training or safety & hygiene (preferred). What We Offer: Opportunity to make a direct impact on employee productivity and brand quality. Exposure to large-scale FMCG operations and structured training processes. Career growth in Training & Development / HR functions. Job Type: Full-time Pay: ₹9,501.97 - ₹37,861.80 per month Language: English (Preferred) Work Location: In person
Job Title: Internal Trainer – Blue Collar Workforce (FMCG) About the Role: We are looking for a dedicated and hands-on Trainer to manage training and development for our blue-collar workforce in the FMCG sector. The Trainer will be responsible for skill-building, process training, hygiene and safety awareness, sales behavior, and on-the-job coaching to ensure productivity, compliance, and quality across the organization. Key Responsibilities: Conduct induction and onboarding sessions for new hires (production, sales promoters, delivery staff, kitchen helpers, etc.). Train employees on standard operating procedures (SOPs), hygiene, food safety, quality checks, and workplace discipline . Conduct regular training on customer handling, product knowledge, and sales techniques for promoters and field staff. Deliver refresher trainings and skill-upgradation programs for existing employees. Develop simple, easy-to-understand training material in local language(s). Monitor performance post-training and provide feedback/coaching on the job. Maintain records of training sessions, attendance, and outcomes. Work closely with HR and Operations to identify skill gaps and design targeted training programs. Ensure all employees understand and comply with safety regulations, company policies, and FMCG industry standards . Encourage discipline, teamwork, and positive workplace behavior among staff. Requirements & Skills: Prior experience as a Trainer, Supervisor, or Team Leader in FMCG, Retail, QSR, or Manufacturing industries. Strong communication skills in English and local languages (Hindi/regional). Ability to engage and motivate a blue-collar workforce with simple, practical training methods. Knowledge of FMCG processes, hygiene practices, and sales basics . Patience, empathy, and ability to handle diverse backgrounds and education levels. Good organizational and record-keeping skills. Qualification: Graduate / Diploma in HR, Training, or related field (not mandatory for experienced candidates). Certification in training or safety & hygiene (preferred). What We Offer: Opportunity to make a direct impact on employee productivity and brand quality. Exposure to large-scale FMCG operations and structured training processes. Career growth in Training & Development / HR functions. Job Type: Full-time Pay: ₹9,501.97 - ₹37,861.80 per month Language: English (Preferred) Work Location: In person
About the Role: We are seeking a creative and detail-oriented Graphic Designer with FMCG experience to develop engaging designs that strengthen our brand presence. The role will focus on packaging design, marketing collaterals, social media creatives, and promotional campaigns , ensuring our products stand out in a competitive retail environment. Key Responsibilities: Conceptualize and design product packaging, labels, and retail point-of-sale materials aligned with brand identity. Create engaging social media creatives, ads, banners, reels content, and digital campaigns to drive customer engagement. Collaborate with the marketing team to develop brand communication and promotional visuals . Design marketing collaterals such as brochures, flyers, posters, standees, and in-store branding. Work closely with product and sales teams to ensure designs resonate with consumer preferences. Edit and retouch product photography for online and offline use. Develop infographics, GIFs, and motion graphics for digital promotion. Coordinate with vendors, printers, and agencies to ensure high-quality production output. Stay updated with FMCG packaging and design trends to create fresh, innovative concepts. Requirements & Skills: Proven work experience as a Graphic Designer in an FMCG company or advertising agency handling FMCG brands. Strong portfolio showcasing packaging, branding, and digital design work . Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva. Knowledge of video editing software (Premiere Pro/After Effects) will be an advantage. Strong creativity, attention to detail, and ability to convert briefs into impactful visuals. Good communication skills and ability to handle multiple projects under deadlines. Qualification: Bachelor’s degree/Diploma in Graphic Design, Fine Arts, Visual Communication, or related field. What We Offer: Opportunity to work on exciting FMCG brand campaigns and product launches . Creative work environment with cross-functional exposure. Competitive compensation and growth opportunities. Job Type: Full-time Pay: ₹15,000.00 - ₹34,636.00 per month Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Graphic design: 1 year (Preferred) Work Location: In person