Assistant Vice President, Specialist Internal Ombudsman, Legal Compliance & Secretariat DBS Bank

15.0 - 19.0 years

0 Lacs

maharashtra

On-site

As an Internal Ombudsman at DBS India, your primary role is to act as an independent and impartial resource for addressing and resolving customer complaints. You will be responsible for reviewing complaints that have been partially or wholly rejected by the Bank, ensuring fair treatment and adherence to regulatory standards set by the Reserve Bank of India (RBI). Your key responsibilities will include: - Reviewing all complaints partly or wholly rejected by the Bank - Conducting trend analysis of complaints - Generating MIS reports and submitting them to the Bank and RBI In your day-to-day duties, you will: - Handle complaints that have been rejected by regulated entities - Ensure complaints...

Posted 2 weeks ago

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Product and Proposition Manager Barclays

5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Product and Proposition Manager at Barclays, you will embark on a transformative journey where you will spearhead the evolution of the digital landscape, driving innovation and excellence. Your role will involve harnessing cutting-edge technology to revolutionize digital offerings, ensuring unparalleled customer experiences. You will be responsible for supporting and shaping the management and development of existing and new products and services. Additionally, you will have ownership of related customer and colleague journeys. Your contribution will be vital in the development of the product strategy, driving change through Barclays execution teams, and making key decisions in the prod...

Posted 2 months ago

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