Develop and implement creative marking concepts that will support the brand, generate revenues and drive traffic to the stores. Conduct market research to identify trends, customer insights, and competitor strategies. Collaborate with the agency to create compelling content across multiple channels. Conduct product research and analysis to uncover market trends, customer behavior, and industry insights, supporting the team's strategic objectives. Collaborate with team members to proactively share ideas, streamline workflows, and manage a variety of operational tasks. Compile research findings and insights into clear and concise reports or presentations to support the decision-making process. Provide administrative and operational assistance to ensure smooth execution of activities across team functions. Job Types: Full-time, Fresher, Internship Contract length: 3 months Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Ability to commute/relocate: Sikanderpur, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Location: Sikanderpur, Gurugram, Haryana (Required) Work Location: In person
Develop and implement creative marking concepts that will support the brand, generate revenues and drive traffic to the stores. Conduct market research to identify trends, customer insights, and competitor strategies. Collaborate with the agency to create compelling content across multiple channels. Conduct product research and analysis to uncover market trends, customer behavior, and industry insights, supporting the team's strategic objectives. Collaborate with team members to proactively share ideas, streamline workflows, and manage a variety of operational tasks. Compile research findings and insights into clear and concise reports or presentations to support the decision-making process. Provide administrative and operational assistance to ensure smooth execution of activities across team functions. Job Types: Full-time, Fresher, Internship Contract length: 3 months Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Ability to commute/relocate: Sikanderpur, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Location: Sikanderpur, Gurugram, Haryana (Required) Work Location: In person
Develop and implement creative marking concepts that will support the brand, generate revenues and drive traffic to all channels. Conduct market research to identify trends, customer insights, and competitor strategies. Collaborate with the agency to create compelling content across multiple channels. Conduct product research and analysis to uncover market trends, consumer behaviour, and industry insights, supporting the team's strategic objectives. Collaborate with team members to proactively share ideas, streamline workflows, and manage a variety of operational tasks. Compile research findings and insights into clear and concise reports or presentations to support the decision-making process. Provide administrative and operational assistance to ensure smooth execution of activities across team functions. Job Types: Full-time, Fresher, Internship Contract length: 3 months Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Ability to commute/relocate: Sikanderpur, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Location: Sikanderpur, Gurugram, Haryana (Required) Work Location: In person
Develop and implement creative marking concepts that will support the brand, generate revenues and drive traffic to all channels. Conduct market research to identify trends, customer insights, and competitor strategies. Collaborate with the agency to create compelling content across multiple channels. Conduct product research and analysis to uncover market trends, consumer behaviour, and industry insights, supporting the team's strategic objectives. Collaborate with team members to proactively share ideas, streamline workflows, and manage a variety of operational tasks. Compile research findings and insights into clear and concise reports or presentations to support the decision-making process. Provide administrative and operational assistance to ensure smooth execution of activities across team functions. Job Types: Full-time, Fresher, Internship Contract length: 3 months Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Ability to commute/relocate: Sikanderpur, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Location: Sikanderpur, Gurugram, Haryana (Required) Work Location: In person
Handle inbound and outbound customer inquiries through voice calls and emails as part of a blended BPO process . Deliver timely, accurate, and professional responses to customer queries. Build and maintain a positive rapport with customers, ensuring a high standard of service. Collaborate with team members and escalate complex issues where necessary to ensure prompt resolution. Follow up on unresolved issues and ensure effective closure. Maintain adherence to organizational policies, quality standards, and KPIs. Consistently achieve performance targets including quality scores, TAT, and customer satisfaction metrics . Job Types: Full-time, Fresher, Internship Pay: Up to ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Application Question(s): How soon will you join us? Are you in Gurugram or NCR? Experience: BPO: 1 year (Preferred) Work Location: In person
Handle inbound and outbound customer inquiries through voice calls and emails as part of a blended BPO process . Deliver timely, accurate, and professional responses to customer queries. Build and maintain a positive rapport with customers, ensuring a high standard of service. Collaborate with team members and escalate complex issues where necessary to ensure prompt resolution. Follow up on unresolved issues and ensure effective closure. Maintain adherence to organizational policies, quality standards, and KPIs. Consistently achieve performance targets including quality scores, TAT, and customer satisfaction metrics . Job Types: Full-time, Fresher, Internship Pay: Up to ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Application Question(s): How soon will you join us? Are you in Gurugram or NCR? Experience: BPO: 1 year (Preferred) Work Location: In person
You will be joining Nespresso, a fast-growing D2C brand dedicated to providing exceptional customer experiences through digital platforms. As an Operations Intern, your main responsibilities will include: - Processing customer orders from the D2C website and other platforms. - Generating waybills, invoices, and sharing them with relevant stakeholders. - Managing the end-to-end order fulfillment process. - Maintaining a delivery tracker to monitor shipments and ensure delivery efficiency. - Coordinating with logistics partners to address exceptions and delays. - Assisting in setting up promotional offers on the website. - Supporting UI/UX updates without the need for coding. - Conducting User Acceptance Testing (UAT) to guarantee smooth execution of website changes. We are seeking an MBA student with a preference for Operations, Marketing, or General Management, who possesses strong attention to detail and an analytical mindset. Proficiency in MS Excel/Google Sheets for tracking and reporting is required, along with good communication and coordination skills to collaborate with internal and external stakeholders. Your willingness to learn and adapt in a fast-paced D2C environment will be essential. In this role, you will gain hands-on exposure to E-commerce operations and D2C business models. You will also develop experience in cross-functional coordination and process ownership, as well as a practical understanding of order management systems, logistics workflows, and website operations. This internship opportunity has a contract length of 6 months and includes benefits such as paid sick time and the flexibility to work from home. The work location for this position is in person.,