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Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. Technical Support Expert – L1 Company Description Kaseya is the leading cloud provider of IT systems management software, offering a complete IT management solution delivered both via cloud and on-premise. Kaseya technology empowers MSPs and mid-sized enterprises to proactively manage and control their IT environments remotely, easily and efficiently from a single platform. Kaseya solutions are in use by more than 10,000 customers worldwide in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya has a presence in over 20 countries. To learn more, please visit http://www.kaseya.com. Job Description To enhance our global support team, we are hiring a Technical Support Expert – L1 with strong and proven customer services experience in the IT market to be based in our Bangalore, India office. The Technical Support Expert – L1 will build and expand upon our professional and quality support service to all Kaseya customers and ensure customer satisfaction by meeting or exceeding internal Service Level Agreement targets and expectations. The successful candidate is expected to maintain a professional, courteous and customer service focused attitude at all times. If you are an overachiever with proven IT support experience who thrives in a fast-paced environment, we want to speak with you. Responsibilities To lead in the diagnosis and resolution of more complex user issues through the use of Kaseya standard Incident Management processes. Ensure all case details are recorded correctly and professionally. Assist in the development and implementation of new or improved service delivery strategies and initiatives. Ensure that knowledge is transferred and shared within the team. Assisting in the maintenance of all process documentation that is relevant to Kaseya and its customers. Work within the development cycle to assist with product enhancements and improvements. Qualifications Essential Minimum 3 years experience in a Technical Support Role or System Engineer Role. Solid knowledge of: TCP/IP protocol stack including addressing. TCP/IP, routing, switching, cabling, internet protocols (BGP,ISIS, and OSPF), firewalls, VPNs, and load balancers. SQL databases. Microsoft Windows Server. General inter-networking (e.g Active Directory). Networking concepts and protocols such as DNS, DHCP, FTP, TFTP, HTTP, iptables and PXE booting. Commands/utilities including but not limited to Apache, FTP, telnet, SSH, SMTP, POP, IMAP. Customer Centric. Excellent listening skills. Excellent communication skills, both verbal and written English. Strong Organizational, prioritization, and multitasking skills. Excellent phone etiquette. \ Excellent time management; (i.e. ability to prioritize tickets and complete research on time). Ability to properly articulate ideas, suggestions, and provide positive/constructive feedback. Ability to work independently without direct supervision. Willingness to work with team members or group to achieve common goals. Willingness to liaise with other departments to achieve common goals. Preferred Successful completion of the Kaseya Certified Administrator Certification (KCA). Solid In depth knowledge of Linux/Unix and Windows environment. Industry-accepted certifications or equivalent work experience in one or more of the following areas: A+ Hardware/Software Network + CCNA Virtualization (VMware, Hyper-V) Linux+ MCP, MCTS or MCITP (Windows Server2k8, Windows Server 2012) Server+ Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law. Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

As a key player in the role, you will be responsible for: - Handling CUCM, IMP, CUC, CER, Analog/Digital Gateways, Hardware, and Software media Resources - Working with Protocols such as H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS - Possessing a basic understanding of UCS Servers and VMware Virtualisation - Demonstrating Consulting and Troubleshooting Skills - Understanding DNS, DHCP, TFTP, NTP, and LDAP - Dealing with Unified Collaboration technologies including CUCM, IMP, CER, Analog/Digital Gateways - Managing Voice gateways like H.323, MGCP, SIP - Implementation & Migration tasks Qualifications required: - Proficiency in CUCM, IMP, CUC, CER, Analog/Digital Gateways - Experience with Voice gateways and various Protocols - Knowledge of UCS Servers, VMware Virtualisation, DNS, DHCP, TFTP, NTP, and LDAP (Note: Additional details about the company were not provided in the job description.),

As a Junior Network Engineer with 1 year of experience, your role will involve various responsibilities related to network maintenance, support, configuration, installation, user support, documentation, and project support. You will be based in Hyderabad. Your main responsibilities will include monitoring the performance and availability of LAN/WAN infrastructure, assisting in troubleshooting network issues and outages, and maintaining network hardware such as switches, routers, access points, and firewalls. Additionally, you will be involved in basic configuration of routers and switches, installing and managing Wi-Fi access points and wired LAN setups, as well as supporting IP addressing, subnetting, and VLAN configurations. You will provide Level 1/2 support for network-related issues, assist users with connectivity problems, and coordinate with ISPs or vendors for network downtimes and escalations. It is crucial to maintain up-to-date documentation of network layouts, configurations, and logs, as well as keep inventory of network equipment and licenses. You will also support small IT/network infrastructure projects and upgrades, as well as assist in new office setups, relocations, or expansions. Your technical skills should include knowledge of networking concepts (OSI model, TCP/IP, Subnetting, VLANs, DNS, DHCP), routing & switching, and tools such as Wireshark, PING, Tracert, Nmap, Putty, TFTP, and Packet Tracer. Operating system knowledge of Windows and basic Linux is required, along with an understanding of basic firewall and NAT rules, and basic cabling knowledge. Soft skills like problem-solving, analytical thinking, good communication, teamwork, and a willingness to learn and adapt to new technologies will be essential for this role. Having a CCNA certification (Cisco Certified Network Associate) is preferred, and any hands-on networking lab/project experience would be a plus. If you are looking to grow in the field of networking and are eager to apply your skills and knowledge in a dynamic environment, this role offers an opportunity to further develop your expertise and contribute to the success of network infrastructure projects.,

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures, Enterprise Network Operations, Cloud Network Operations Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where you will resolve incidents and problems across various business system components, ensuring operational stability. Your day will involve creating and implementing Requests for Change, updating knowledge base articles, and collaborating with vendors to assist service management teams in issue analysis and resolution. You will play a crucial role in maintaining the integrity of network infrastructures and supporting the overall functionality of the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team knowledge and skills.- Monitor and evaluate team performance to ensure alignment with organizational goals. Professional & Technical Skills: -Design, implement, and support enterprise-level network solutions across on-prem and cloud environments.-Configure and troubleshoot network protocols such as FTP, TFTP, NTP, SNMP, DNS, DHCP.-Manage and support Cisco routers and Catalyst switches, including STP, Trunking, EtherChannel, and IOS configurations.-Administer and maintain F5 Big-IP ADCs (LTM, GTM) both physical and virtual appliances.-Configure and manage Palo Alto firewalls and Panorama (M200/M600), including PAN-OS installation and administration.-Deep involvement in routing protocols such as OSPF, BGP, and MPLS environments.-Ensure high availability using protocols like HSRP and VRRP.-Design and manage AWS networking components including VPCs, Direct Connect, Transit Gateway, PrivateLink, and Route 53.-Collaborate with cross-functional teams to ensure secure and scalable network architecture.-Good Understanding of Software defined Network (LAN/WAN).- Must Have Skills: Proficiency in Network Infrastructures, Enterprise Network Operations, Cloud Network Operations.- Strong understanding of network protocols and architectures.- Experience with network monitoring tools and troubleshooting techniques.- Familiarity with cloud networking concepts and services.- Ability to analyze and resolve complex technical issues efficiently.CertificateCCNA & CCNP ( mandatory) , PCNSA or PCNSE , AWS networking. Additional Information:- The candidate should have minimum 7.5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Department - IT Job Type - Full Time Location - Hyderabad Experience: 3+ yrs No of Openings: 2 About the Job: We are looking to hire a skilled Network Engineer to assist our team with all IT related technical support issues. As an IT support engineer, you will be responsible to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance. You may also be required to install new software applications and train clients on proper application use. To ensure success as an IT support engineer, you should have in-depth knowledge of hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Responsibilities: Configure and install various network devices and services (e.g., routers, switches, firewalls, VPN, QoS). Perform network maintenance and system upgrades. Monitor performance and ensure system availability and reliability. Monitor system resource utilization, trending, and capacity planning. Provide Level-2/3 support and troubleshooting to resolve issues. Work within established configuration and change management policies toensure awareness, approval and success of changes made to the networkinfrastructure. Select and implement security tools, policies, and procedures in conjunctionwith the company’s security team. knowledge and practical understanding of Networking concepts OSI, TCPandDNS, DHCP, IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP. Syslog and syslog servers. Knowledge on network capture / analysis tools like Wireshark. Strong verbal and written communication skills are required due to the dynamicnature of collaborations with our teams, leaders, customers, stakeholders, vendors, and other teams, solving complex business problems together. CCNA required – CCNP Route/Switch – desired. Requirements: Bachelor’s degree in information technology or computer science. Knowledge of web services, API, and IP-based protocols. Knowledge of computer hardware and networking systems. Good time management skills. Good interpersonal skills. Ability to troubleshoot complex hardware and software issues. 1 to 2 year’s experience required in switching and routing. Excellent written and verbal communication skills. Ability to think critically. Salary & Compensation: Competitive Package + Quarterly Outings + Medical Insuarance and other benefits (as per industry norms)

Job Profile: Junior Network Engineer (1 Year Experience) Experience: 1 Year Location: Hyderabad Roles & Responsibilities: 1. Network Maintenance & Support: Monitoring LAN/WAN infrastructure performance and availability. Assisting in troubleshooting network issues and outages. Maintaining network hardware such as switches, routers, access points, and firewalls. 2. Configuration & Installation: Basic configuration of routers, switches . Installing and managing Wi-Fi access points and wired LAN setups. Supporting IP addressing, subnetting, and VLAN configurations. 3. User Support: Providing Level 1/2 support for network-related issues. Assisting users with connectivity problems (wired and wireless). Coordinating with ISPs or vendors for network downtimes and escalations. 4. Documentation: Maintaining up-to-date documentation of network layouts, configurations, and logs. Keeping inventory of network equipment and licenses. 5. Project Support: Supporting small IT/network infrastructure projects and upgrades. Assisting in new office setups, relocation's, or expansions. Technical Skills: Networking Concepts: OSI model, TCP/IP, Subnetting, VLANs, DNS, DHCP Routing & Switching: Basic configuration and troubleshooting of routers and switches Tools: Wireshark, PING, Tracert, Nmap (basic), Putty, TFTP, Packet Tracer Operating Systems: Windows, basic Linux knowledge Firewall/Security: Understanding of basic firewall and NAT rules Cabling: Basic knowledge of Ethernet cabling (Cat5/6), patch panels, and crimping Soft Skills: Problem-solving and analytical thinking Good communication and teamwork Willingness to learn and adapt to new technologies Certifications (if any): Preferred: CCNA (Cisco Certified Network Associate) Training: Any hands-on networking lab/project experience is a plus

Job Description We are seeking a creative and forward-thinking cybersecurity engineer to develop and enhance cyber security solutions to address unique security challenges in critical infrastructure and industrial businesses. This position is responsible for providing on-site cyber security services associated with industrial Process Control Networks for Honeywell customers in the Oil and Gas; Hydrocarbon Processing; Power Generation; Pulp, Paper & Printing; Continuous Web Solutions; Petrochemicals; Life Sciences; and Metals, Minerals and Mining markets. Services provided include on-site consulting, troubleshooting, network designs, implementation, assessments, and other related tasks as identified. Responsibilities Assume the lead role in assigned projects, ensuring delivery on time, within budget, and to customer satisfaction. Stay technically current with cybersecurity solutions and expand knowledge in designated network disciplines. Maintain relevant cybersecurity certifications such as CCNA, CISSP, GICSP, or similar. Keep abreast of current industry security standards (e.g., IEC-62443, ISO 27000). Build strong relationships with internal and external customers by providing accurate and efficient technical/engineering support. Diagnose problems and provide timely, accurate technical solutions in response to customer inquiries, questions, and issues. Network (VLANs, STP, HSRP, Static routing) config and Troubleshooting, Firewall configuration i.e policies, communication troubleshooting, AD, NMS, SIEM, AV, WSUS, etc Installation, configuration and troubleshooting. Uphold industrial safety awareness through the completion of pertinent safety certifications. Qualifications Bachelor's degree in computer-related fields (e.g., Computer Science, Computer Information Systems, Electronics) or equivalent experience. Cisco Certified Network/Design/Security Professional (at least one certification). GICSP/CISSP Certified Information Systems Security Professional or similar security certification. 5+ years of experience in Networking, endpoint security, and conducting audits/assessments in IT security. 3+ years of experience in Security Projects. 2+ years of experience in Cybersecurity Vulnerability or Risk assessment. 2+ years of experience with Microsoft Active Directory, DNS, WSUS, and Terminal Server. 2+ year of experience in vulnerability scanning and assessments using tools like Nessus and NMAP. Proven experience designing or deploying a minimum of 10 projects leveraging virtualization, preferably VMware. 3+ years of Network Security Experience: Firewalls, ACL, IDS, IPS, SIEM, particularly with Cisco Routers, Switches, or Firewalls. 3+ years of experience with antivirus systems and backup & restore solutions. 3+ years of experience providing network services on customer sites. Excellent written and oral communication skills. Willingness to travel 30-65%. Preferred Qualifications and Experience 3 years’ experience in Operational Technology (OT). IEC-62443 Risk Assessment/Design/Maintenance Certification (at least one). Knowledge of networking protocols including HSRP, STP, RSTP, MSTP, VLAN, 802.1q, IPv4, IPv6, RIPv2, OSPF, EIGRP, DNS, NTP, EtherChannel, FTP, TFTP, and SSH. Awareness of OT cybersecurity best practices and recommendations. Proficiency in preparing functional and detailed design specifications. Ability to work independently. Excellent troubleshooting skills to resolve complex network, application, or system integration issues. About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

About The Role Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Enterprise Network Operations, Network Architecture and Design, Network Infrastructures, Network Engineering Planning and Deployment Solution Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network and Services Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and their associated configurations across Fulfillment and Assurance. Your typical day will involve overseeing back office system data records, supporting customer activations, and making necessary configuration adjustments to ensure seamless network operations. You will engage with various teams to ensure that all network elements function optimally and meet customer requirements, contributing to the overall efficiency and reliability of the network services provided. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor network performance metrics and implement improvements as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations, Network Architecture and Design, Network Engineering Planning and Deployment Solution, Network Infrastructures.- Design, implement, and support enterprise-level network solutions across on-prem and cloud environments.- Configure and troubleshoot network protocols such as FTP, TFTP, NTP, SNMP, DNS, DHCP.- Manage and support Cisco routers and Catalyst switches, including STP, Trunking, EtherChannel, and IOS configurations.- Administer and maintain F5 Big-IP ADCs (LTM, GTM) both physical and virtual appliances.- Configure and manage Palo Alto firewalls and Panorama (M200/M600), including PAN-OS installation and administration.- Deep involvement in routing protocols such as OSPF, BGP, and MPLS environments.- Ensure high availability using protocols like HSRP and VRRP.- Design and manage AWS networking components including VPCs, Direct Connect, Transit Gateway, PrivateLink, and Route 53.- Collaborate with cross-functional teams to ensure secure and scalable network architecture.- Good Understanding of Software defined Network (LAN/WAN).- Must Have Skills: Proficiency in Network Infrastructures, Enterprise Network Operations, Cloud Network Operations.- Strong understanding of network protocols and architectures.- Experience with network monitoring tools and troubleshooting techniques.- Familiarity with cloud networking concepts and services.- Ability to analyze and resolve complex technical issues efficiently.CertificateCCNA & CCNP ( mandatory) , PCNSA or PCNSE , AWS networking. Additional Information:- The candidate should have minimum 8 years of experience in Enterprise Network Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations.- Strong understanding of network protocols and architectures.- Experience with incident management and problem resolution processes.- Familiarity with network monitoring tools and technologies.- Ability to analyze and interpret technical documentation. Configure and troubleshoot network protocols such as FTP, TFTP, NTP, SNMP, DNS, DHCP.- Manage and support Cisco routers and Catalyst switches, including STP, Trunking, EtherChannel, and IOS configurations.- Administer and maintain F5 Big-IP ADCs (LTM, GTM) both physical and virtual appliances.- Configure and manage Palo Alto firewalls and Panorama (M200/M600), including PAN-OS installation and administration.- Deep involvement in routing protocols such as OSPF, BGP, and MPLS environments.- Ensure high availability using protocols like HSRP and VRRP.- Design and manage AWS networking components including VPCs, Direct Connect, Transit Gateway, PrivateLink, and Route 53.- Collaborate with cross-functional teams to ensure secure and scalable network architecture.- Good Understanding of Software defined Network ( LAN/WAN). Additional Information:- The candidate should have minimum 5 years of experience in Enterprise Network Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. Job Title: Technical Support Engineer - L1 Location & Mode: Bangalore - Onsite (No Hybrid/ WFH) Duration: Full-Time Shift:24/7 Skills Required: Windows Server; Networking; TCP/IP; Active Directory Availability: Immediate / serving NP/ NP of 30-45 Days Logistics: Cabs, Food, and other benefits provided Job Description: We are looking for a Customer Support Engineer with strong and proven customer service experience in the IT market. We are looking for candidates with willingness to learn, a solution-oriented mindset and excellent communication skills. The Customer Support Engineer will provide world-class support service to our customers and ensure customer satisfaction. The candidate is expected to maintain a professional, courteous and customer service-focused attitude always. Required Skills: Minimum 3 years’ experience in a Technical Support Role Solid knowledge and hands-on experience in TCP/IP protocol stack including addressing. TCP/IP, routing, switching, cabling, internet protocols (BGP,ISIS, and OSPF), firewalls, VPNs, and load balancers. SQL databases. Microsoft Windows Server. General inter-networking (e.g Active Directory). Networking concepts and protocols such as DNS, DHCP, FTP, TFTP, HTTP, iptables and PXE booting. Commands/utilities including but not limited to Apache, FTP, telnet, SSH, SMTP, POP, IMAP. Preferred Skills: Successful completion of the Kaseya Certified Administrator Certification (KCA). Solid In-depth knowledge of Linux/Unix and Windows environment. Industry-accepted certifications or equivalent work experience in one or more of the following areas: A+ Hardware/Software Network + CCNA Virtualization (VMware, Hyper-V) Linux+ MCP, MCTS or MCITP (Windows Server2k8, Windows Server 2012) Server+ Responsibilities: To take complete ownership of the diagnosis and resolution of Product issues, ranging from simple to very complex To provide the Customer with the most suitable, relevant solution in the best manner To engage with Customers both in writing and verbally in the most courteous manner, through all stages of resolution To ensure thorough collection of case details and they’re recorded correctly and professionally To coordinate with multiple teams if necessary and follow-up tenaciously with them to get Customer issues resolved To study the trends in issues being raised and suggest changes in line with the trends To assist in the development and implementation of new or improved service delivery strategies and initiatives Ensure that knowledge is transferred and shared within the team Assisting in the maintenance of all process documentation that is relevant to the Product and its customers Work within the development cycle to assist with product enhancements and improvements General Skills: Customer Centric. Excellent listening skills. Excellent communication skills, both verbal and written English. Strong Organizational, prioritization, and multitasking skills. Excellent phone etiquette. Excellent time management; (i.e. ability to prioritize tickets and complete research on time). Ability to properly articulate ideas, suggestions, and provide positive/constructive feedback. Ability to work independently without direct supervision. Willingness to work with team members or group to achieve common goals. Willingness to liaise with other departments to achieve common goals. Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Job Profile: Junior Network Engineer (1 Year Experience) Experience: 1 Year Location: Hyderabad Roles & Responsibilities: 1. Network Maintenance & Support: Monitoring LAN/WAN infrastructure performance and availability. Assisting in troubleshooting network issues and outages. Maintaining network hardware such as switches, routers, access points, and firewalls. 2. Configuration & Installation: Basic configuration of routers, switches . Installing and managing Wi-Fi access points and wired LAN setups. Supporting IP addressing, subnetting, and VLAN configurations. 3. User Support: Providing Level 1/2 support for network-related issues. Assisting users with connectivity problems (wired and wireless). Coordinating with ISPs or vendors for network downtimes and escalations. 4. Documentation: Maintaining up-to-date documentation of network layouts, configurations, and logs. Keeping inventory of network equipment and licenses. 5. Project Support: Supporting small IT/network infrastructure projects and upgrades. Assisting in new office setups, relocation's, or expansions. Technical Skills: · Networking Concepts: OSI model, TCP/IP, Subnetting, VLANs, DNS, DHCP· Routing & Switching: Basic configuration and troubleshooting of routers and switches· Tools: Wireshark, PING, Tracert, Nmap (basic), Putty, TFTP, Packet Tracer· Operating Systems: Windows, basic Linux knowledge· Firewall/Security: Understanding of basic firewall and NAT rules· Cabling: Basic knowledge of Ethernet cabling (Cat5/6), patch panels, and crimping Soft Skills: · Problem-solving and analytical thinking· Good communication and teamwork· Willingness to learn and adapt to new technologies Certifications (if any): · Preferred: CCNA (Cisco Certified Network Associate)· Training: Any hands-on networking lab/project experience is a plus Job Type: Contractual / Temporary Contract length: 12 months Pay: Up to ₹280,000.00 per year Application Question(s): Do you have relevant experience in Network Protocols, Switching concepts, VLANs, STP? What is your current CTC? Expected CTC? Notice Period Experience: Network engineering: 1 year (Preferred) Work Location: In person

24*7 IPMPLS network (Security systems – Firewall) monitoring Coordination with field for fault rectification as well as service delivery TCP/IP handling, firewall policy framework implementation with respect to network elements and security.

You will be responsible for a designing and implementation role in the field of IT and Telecommunications. Your primary focus will be on working with technologies such as CUCM, IMP, CUC, CER, Analog/Digital Gateways, Hardware and Software media Resources. You should have a strong understanding of various protocols including H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS. Additionally, a basic knowledge of UCS Servers, VMware Virtualisation, and troubleshooting skills will be required. You should also be familiar with DNS, DHCP, TFTP, NTP, and LDAP. Desired skills for this role include programming proficiency in Java or Python, knowledge of Cisco Video Solution, familiarity with WebEx, and switching skills. This job is based in Bangalore and follows a hybrid work model. The ideal candidate should have an immediate to 30 days notice period. TEKsystems is a global leader in providing services to over 6000 customers worldwide, with operations in North America, Europe, and Asia. As part of Allegis Group, a $10.5 billion US-based firm, TEKsystems has a strong presence in India with over 1000 technical consultants employed at various Fortune 500 companies in the country. With a track record of deploying over 80,000 employees annually, TEKsystems continues to be recognized as one of the best companies to work for, as evidenced by its inclusion in Fortune magazine's 100 Best Companies to Work For.,

About The Role In this role you will play a key role in: CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS. Basic Understanding for UCS Servers and VMware Virtualisation Consulting and Troubleshooting Skills Understating of DNS,DHCP,TFTP,NTP and LDAP Unified Collaboration-CUCM, IMP, CER, Analog/Digital Gateways. Voice gateways-H.323, MGCP, SIP Implementation & Migration

Role Summary We are seeking a highly skilled NOC Security & Backup/Disaster Recovery Engineer to join our team. This role is responsible for ensuring the availability, reliability, and security of our customers’ IT infrastructure, including networks, systems, and storage environments. The ideal candidate will combine expertise in network operations , security monitoring , and backup/disaster recovery to provide 24x7x365 support, resolve incidents, and ensure business continuity. Key Responsibilities Provide first-level 24x7x365 escalation support for OneMind and its customers. Monitor, troubleshoot, and maintain network, server, and storage infrastructure using tools such as ManageEngine OPMAN, Zabbix, Elastic, Sophos, O365 and Halo PSA . Answer customer calls and deliver a high level of technical support and customer service . Diagnose and resolve issues across Windows, Unix, and Linux environments . Configure, operate, and upgrade routers, switches, and firewalls , including IOS upgrades. Maintain and optimize network protocols (LAN/WAN, TCP/IP, Routing: Static, RIP, OSPF, EIGRP, BGP; Switching: VLAN, VTP, STP, EtherChannel, HSRP/VRRP, Port Security). Administer and monitor enterprise backup solutions (e.g., Veeam, Commvault, NetBackup, or equivalent). Execute, test, and document backup and disaster recovery (DR) plans , ensuring compliance with defined RTO/RPO objectives. Conduct backup integrity checks and perform periodic test restores to validate disaster recovery readiness. Monitor storage performance, replication, and capacity to ensure optimal uptime. Respond to and escalate security incidents in line with NOC processes and security policies. Use remote administration tools ( Terminal Server, Remote Desktop, Telnet, SSH ) to diagnose and remediate issues. Create detailed documentation of calls, incidents, backup logs, and system changes . Required Skills & Experience Strong technical knowledge of networking, operating systems, and storage infrastructure . Proficiency in IP networking fundamentals (LAN/WAN, TCP/IP, DHCP, DNS, TFTP, FTP). Experience with enterprise backup and disaster recovery solutions . Familiarity with network security principles and incident response practices. Ability to monitor performance metrics and recommend improvements. Strong troubleshooting skills for hardware, software, and network issues . Excellent communication skills with the ability to explain technical issues clearly to non-technical users. Preferred Qualifications Cisco Certified Network Associate (CCNA) or higher certification. Certification in Backup & Disaster Recovery or Business Continuity Planning (BCP) preferred. Experience with storage replication technologies and high-availability solutions. Prior experience in a Network Operations Center (NOC) environment with 1-3 years of experience. Willingness to participate in on-call rotations and respond to emergencies promptly.

Position Overview: We are seeking a highly skilled NOC Security & Backup/Disaster Recovery Engineer to join our team. This role is responsible for ensuring the availability, reliability, and security of our customers’ IT infrastructure, including networks, systems, and storage environments. The ideal candidate will combine expertise in network operations , security monitoring , and backup/disaster recovery to provide 24x7x365 support, resolve incidents, and ensure business continuity. Responsibilities Provide first-level 24x7x365 escalation support for OneMind and its customers. Monitor, troubleshoot, and maintain network, server, and storage infrastructure using tools such as ManageEngine OPMAN, Zabbix, Elastic, Sophos, O365 and Halo PSA . Answer customer calls and deliver a high level of technical support and customer service . Diagnose and resolve issues across Windows, Unix, and Linux environments . Configure, operate, and upgrade routers, switches, and firewalls , including IOS upgrades. Maintain and optimize network protocols (LAN/WAN, TCP/IP, Routing: Static, RIP, OSPF, EIGRP, BGP; Switching: VLAN, VTP, STP, EtherChannel, HSRP/VRRP, Port Security). Administer and monitor enterprise backup solutions (e.g., Veeam, Commvault, NetBackup, or equivalent). Execute, test, and document backup and disaster recovery (DR) plans , ensuring compliance with defined RTO/RPO objectives. Conduct backup integrity checks and perform periodic test restores to validate disaster recovery readiness. Monitor storage performance, replication, and capacity to ensure optimal uptime. Respond to and escalate security incidents in line with NOC processes and security policies. Use remote administration tools ( Terminal Server, Remote Desktop, Telnet, SSH ) to diagnose and remediate issues. Create detailed documentation of calls, incidents, backup logs, and system changes . Requirements Requirements Strong technical knowledge of networking, operating systems, and storage infrastructure . Proficiency in IP networking fundamentals (LAN/WAN, TCP/IP, DHCP, DNS, TFTP, FTP). Experience with enterprise backup and disaster recovery solutions . Familiarity with network security principles and incident response practices. Ability to monitor performance metrics and recommend improvements. Strong troubleshooting skills for hardware, software, and network issues . Excellent communication skills with the ability to explain technical issues clearly to non-technical users. Preferred Qualification Cisco Certified Network Associate (CCNA) or higher certification. Certification in Backup & Disaster Recovery or Business Continuity Planning (BCP) preferred. Experience with storage replication technologies and high-availability solutions. Prior experience in a Network Operations Center (NOC) environment with 1-3 years of experience. Willingness to participate in on-call rotations and respond to emergencies promptly. Benefits Benefits: Attractive bonus/incentive plans and comprehensive healthcare coverage. Flexible remote work options and a supportive, dynamic work environment. Stable career opportunities with room for growth and paid certifications. Generous rewards and recognition programs, plus 18 paid holidays.

Company Description VANTIVA, headquartered in Paris, France and formerly known as Technicolor, is a global technology leader in designing, developing and supplying innovative products and solutions that connect consumers around the world to the content and services they love – whether at home, at work or in other smart spaces. VANTIVA has also earned a solid reputation for optimizing supply chain performance by leveraging its decades-long expertise in high-precision manufacturing, logistics, fulfilment and distribution. With operations throughout the Americas, Asia Pacific and EMEA, VANTIVA is recognized as a strategic partner by leading firms across various vertical industries, including network service providers, software companies and video game creators for over 25 years. Our relationships with the film and entertainment industry goes back over 100 years by providing end-to-end solutions for our clients. VANTIVA is committed to the highest standards of corporate social responsibility and sustainability across all aspects of their operations. For more information, please visit www.vantiva.com Job Description Job Description Responsibilities Include Analyze, design, code, debug, review and modify new/ exisiting software for new/ existing products being developed/ supported where products include Cable Modems, EMTAs, Routers, Extenders, Gateways, Tablets etc. Implement new features and extend existing functionality or develop from scratch on the products by writing the code using the required programming language and technologies, provide complete implementation with unit testing done. Work with Managers/Leads/Developers/Testers across locations in delivering the software as per the project plan within the committed timelines without compromising on quality using Agile methodology. Work with Test teams during test phase, debug, fix and test the issues raised during multiple levels of testing. Prioritize, debug and fix the critical/escalated issues with quick turn-around time. May interact with Stakeholders/Architects to define system requirements and/or necessary modifications. Identify changing requirements and recommend solutions. Acquire and impart domain knowledge to others. Work closely with Product Mgmt and HW teams to enable board bringups for new Devices. Develop in-house software as part of a team under tight deadlines. Work as a team on the software for timely delivery of products. Prepare Technical documentation related to the project/product and capture in Confluence. Provides technical write-ups whenever required. Review/ write design documents wherever needed. Work with project teams to determine an appropriate build schedule and then initiates the build and release process. Required Skills Excellent C programming skills with 8+ Years of experience Embedded Real-Time Operating Systems (Linux, eCOS) Experience in the layers of the Open System Interconnection (OSI) model of networking especially L2 & L3 and IP Networking protocols Experience in DOCSIS specifications, protocols, test procedures and debugging (D3.0, D3.1) Experience in PacketCable 1.5 and 2.0 specifications, protocols, test procedures and debugging. Hands-on development experience on Cable Modems, Residential Gateways and EMTAs Preferred stack experience: Broadcom SDKs, OpenBFC, CCSP Debug skills covering: IP networking, MGCP/NCS and SIP signaling protocols, DNS, DHCP, TFTP, RTP, routers and routing protocols, data load testing and redundant / fault tolerant configurations. Good communication skills. Email communication and documentation should be clear and crisp Additional Information All your information will be kept confidential according to EEO guidelines. Our most important asset is our People Vantiva’s success greatly relies on our people’s energy, motivation, and talent. We are dedicated to cultivating a workforce that embraces and celebrates diversity as we believe our differences drive our creativity, and innovation. We are proactive in supporting equality and maintaining an inclusive work environment, developing, and enhancing career opportunities for all. If you require a reasonable accommodation at any step of the application process, please let us know by answering the dedicated question in this application form.

Company Description VANTIVA, headquartered in Paris, France and formerly known as Technicolor, is a global technology leader in designing, developing and supplying innovative products and solutions that connect consumers around the world to the content and services they love – whether at home, at work or in other smart spaces. VANTIVA has also earned a solid reputation for optimizing supply chain performance by leveraging its decades-long expertise in high-precision manufacturing, logistics, fulfilment and distribution. With operations throughout the Americas, Asia Pacific and EMEA, VANTIVA is recognized as a strategic partner by leading firms across various vertical industries, including network service providers, software companies and video game creators for over 25 years. Our relationships with the film and entertainment industry goes back over 100 years by providing end-to-end solutions for our clients. VANTIVA is committed to the highest standards of corporate social responsibility and sustainability across all aspects of their operations. For more information, please visit www.vantiva.com Job Description Job Description Responsibilities Include Analyze, design, code, debug, review and modify new/ exisiting software for new/ existing products being developed/ supported where products include Cable Modems, EMTAs, Routers, Extenders, Gateways, Tablets etc. Implement new features and extend existing functionality or develop from scratch on the products by writing the code using the required programming language and technologies, provide complete implementation with unit testing done. Work with Managers/Leads/Developers/Testers across locations in delivering the software as per the project plan within the committed timelines without compromising on quality using Agile methodology. Work with Test teams during test phase, debug, fix and test the issues raised during multiple levels of testing. Prioritize, debug and fix the critical/escalated issues with quick turn-around time. May interact with Stakeholders/Architects to define system requirements and/or necessary modifications. Identify changing requirements and recommend solutions. Acquire and impart domain knowledge to others. Work closely with Product Mgmt and HW teams to enable board bringups for new Devices. Develop in-house software as part of a team under tight deadlines. Work as a team on the software for timely delivery of products. Prepare Technical documentation related to the project/product and capture in Confluence. Provides technical write-ups whenever required. Review/ write design documents wherever needed. Work with project teams to determine an appropriate build schedule and then initiates the build and release process. Required Skills Excellent C programming skills with 8+ Years of experience Embedded Real-Time Operating Systems (Linux, eCOS) Experience in the layers of the Open System Interconnection (OSI) model of networking especially L2 & L3 and IP Networking protocols Experience in DOCSIS specifications, protocols, test procedures and debugging (D3.0, D3.1) Experience in PacketCable 1.5 and 2.0 specifications, protocols, test procedures and debugging. Hands-on development experience on Cable Modems, Residential Gateways and EMTAs Preferred stack experience: Broadcom SDKs, OpenBFC, CCSP Debug skills covering: IP networking, MGCP/NCS and SIP signaling protocols, DNS, DHCP, TFTP, RTP, routers and routing protocols, data load testing and redundant / fault tolerant configurations. Good communication skills. Email communication and documentation should be clear and crisp Additional Information All your information will be kept confidential according to EEO guidelines. Vantiva is an EOE/Veterans/Disabled/LGBT employer: Vantiva is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Our most important asset is our People Vantiva’s success greatly relies on our people’s energy, motivation, and talent. We are dedicated to cultivating a workforce that embraces and celebrates diversity as we believe our differences drive our creativity, and innovation. We are proactive in supporting equality and maintaining an inclusive work environment, developing, and enhancing career opportunities for all. If you require a reasonable accommodation at any step of the application process, please let us know by answering the dedicated question in this application form.

Company Description VANTIVA, headquartered in Paris, France and formerly known as Technicolor, is a global technology leader in designing, developing and supplying innovative products and solutions that connect consumers around the world to the content and services they love – whether at home, at work or in other smart spaces. VANTIVA has also earned a solid reputation for optimizing supply chain performance by leveraging its decades-long expertise in high-precision manufacturing, logistics, fulfilment and distribution. With operations throughout the Americas, Asia Pacific and EMEA, VANTIVA is recognized as a strategic partner by leading firms across various vertical industries, including network service providers, software companies and video game creators for over 25 years. Our relationships with the film and entertainment industry goes back over 100 years by providing end-to-end solutions for our clients. VANTIVA is committed to the highest standards of corporate social responsibility and sustainability across all aspects of their operations. For more information, please visit www.vantiva.com Job Description Responsibilities Include: Analyze, design, code, debug, review and modify new/ exisiting software for new/ existing products being developed/ supported where products include Cable Modems, EMTAs, Routers, Extenders, Gateways, Tablets etc. Implement new features and extend existing functionality or develop from scratch on the products by writing the code using the required programming language and technologies, provide complete implementation with unit testing done. Work with Managers/Leads/Developers/Testers across locations in delivering the software as per the project plan within the committed timelines without compromising on quality using Agile methodology. Work with Test teams during test phase, debug, fix and test the issues raised during multiple levels of testing. Prioritize, debug and fix the critical/escalated issues with quick turn-around time. May interact with Stakeholders/Architects to define system requirements and/or necessary modifications. Identify changing requirements and recommend solutions. Acquire and impart domain knowledge to others. Work closely with Product Mgmt and HW teams to enable board bringups for new Devices. Develop in-house software as part of a team under tight deadlines. Work as a team on the software for timely delivery of products. Prepare Technical documentation related to the project/product and capture in Confluence. Provides technical write-ups whenever required. Review/ write design documents wherever needed. Work with project teams to determine an appropriate build schedule and then initiates the build and release process. Required Skills Excellent C programming skills with 8+ Years of experience Embedded Real-Time Operating Systems (Linux, eCOS) Experience in the layers of the Open System Interconnection (OSI) model of networking especially L2 & L3 and IP Networking protocols Experience in DOCSIS specifications, protocols, test procedures and debugging (D3.0, D3.1) Experience in PacketCable 1.5 and 2.0 specifications, protocols, test procedures and debugging. Hands-on development experience on Cable Modems, Residential Gateways and EMTAs Preferred stack experience: Broadcom SDKs, OpenBFC, CCSP Debug skills covering: IP networking, MGCP/NCS and SIP signaling protocols, DNS, DHCP, TFTP, RTP, routers and routing protocols, data load testing and redundant / fault tolerant configurations. Good communication skills. Email communication and documentation should be clear and crisp Additional Information All your information will be kept confidential according to EEO guidelines. Our most important asset is our People Vantiva’s success greatly relies on our people’s energy, motivation, and talent. We are dedicated to cultivating a workforce that embraces and celebrates diversity as we believe our differences drive our creativity, and innovation. We are proactive in supporting equality and maintaining an inclusive work environment, developing, and enhancing career opportunities for all. If you require a reasonable accommodation at any step of the application process, please let us know by answering the dedicated question in this application form.

Company Description VANTIVA, headquartered in Paris, France and formerly known as Technicolor, is a global technology leader in designing, developing and supplying innovative products and solutions that connect consumers around the world to the content and services they love – whether at home, at work or in other smart spaces. VANTIVA has also earned a solid reputation for optimizing supply chain performance by leveraging its decades-long expertise in high-precision manufacturing, logistics, fulfilment and distribution. With operations throughout the Americas, Asia Pacific and EMEA, VANTIVA is recognized as a strategic partner by leading firms across various vertical industries, including network service providers, software companies and video game creators for over 25 years. Our relationships with the film and entertainment industry goes back over 100 years by providing end-to-end solutions for our clients. VANTIVA is committed to the highest standards of corporate social responsibility and sustainability across all aspects of their operations. For more information, please visit www.vantiva.com Job Description Responsibilities Include: Analyze, design, code, debug, review and modify new/ exisiting software for new/ existing products being developed/ supported where products include Cable Modems, EMTAs, Routers, Extenders, Gateways, Tablets etc. Implement new features and extend existing functionality or develop from scratch on the products by writing the code using the required programming language and technologies, provide complete implementation with unit testing done. Work with Managers/Leads/Developers/Testers across locations in delivering the software as per the project plan within the committed timelines without compromising on quality using Agile methodology. Work with Test teams during test phase, debug, fix and test the issues raised during multiple levels of testing. Prioritize, debug and fix the critical/escalated issues with quick turn-around time. May interact with Stakeholders/Architects to define system requirements and/or necessary modifications. Identify changing requirements and recommend solutions. Acquire and impart domain knowledge to others. Work closely with Product Mgmt and HW teams to enable board bringups for new Devices. Develop in-house software as part of a team under tight deadlines. Work as a team on the software for timely delivery of products. Prepare Technical documentation related to the project/product and capture in Confluence. Provides technical write-ups whenever required. Review/ write design documents wherever needed. Work with project teams to determine an appropriate build schedule and then initiates the build and release process. Required Skills Excellent C programming skills with 8+ Years of experience Embedded Real-Time Operating Systems (Linux, eCOS) Experience in the layers of the Open System Interconnection (OSI) model of networking especially L2 & L3 and IP Networking protocols Experience in DOCSIS specifications, protocols, test procedures and debugging (D3.0, D3.1) Experience in PacketCable 1.5 and 2.0 specifications, protocols, test procedures and debugging. Hands-on development experience on Cable Modems, Residential Gateways and EMTAs Preferred stack experience: Broadcom SDKs, OpenBFC, CCSP Debug skills covering: IP networking, MGCP/NCS and SIP signaling protocols, DNS, DHCP, TFTP, RTP, routers and routing protocols, data load testing and redundant / fault tolerant configurations. Good communication skills. Email communication and documentation should be clear and crisp Additional Information All your information will be kept confidential according to EEO guidelines. Our most important asset is our People Vantiva’s success greatly relies on our people’s energy, motivation, and talent. We are dedicated to cultivating a workforce that embraces and celebrates diversity as we believe our differences drive our creativity, and innovation. We are proactive in supporting equality and maintaining an inclusive work environment, developing, and enhancing career opportunities for all. If you require a reasonable accommodation at any step of the application process, please let us know by answering the dedicated question in this application form.

Company Description VANTIVA, headquartered in Paris, France and formerly known as Technicolor, is a global technology leader in designing, developing and supplying innovative products and solutions that connect consumers around the world to the content and services they love – whether at home, at work or in other smart spaces. VANTIVA has also earned a solid reputation for optimizing supply chain performance by leveraging its decades-long expertise in high-precision manufacturing, logistics, fulfilment and distribution. With operations throughout the Americas, Asia Pacific and EMEA, VANTIVA is recognized as a strategic partner by leading firms across various vertical industries, including network service providers, software companies and video game creators for over 25 years. Our relationships with the film and entertainment industry goes back over 100 years by providing end-to-end solutions for our clients. VANTIVA is committed to the highest standards of corporate social responsibility and sustainability across all aspects of their operations. For more information, please visit www.vantiva.com Job Description We are seeking a talented and experienced Senior QA Automation Engineer to join our quality assurance team. As a key member, you will play a crucial role in ensuring the reliability and performance of our software products through the design and implementation of effective automated testing solutions. Responsibilities Include Analyze, design, code, debug, review and modify new/ exisiting software for new/ existing products being developed/ supported where products include Cable Modems, EMTAs, Routers, Extenders, Gateways, Tablets etc. Implement new features and extend existing functionality or develop from scratch on the products by writing the code using the required programming language and technologies, provide complete implementation with unit testing done. Work with Managers/Leads/Developers/Testers across locations in delivering the software as per the project plan within the committed timelines without compromising on quality using Agile methodology. Work with Test teams during test phase, debug, fix and test the issues raised during multiple levels of testing. Prioritize, debug and fix the critical/escalated issues with quick turn-around time. May interact with Stakeholders/Architects to define system requirements and/or necessary modifications. Identify changing requirements and recommend solutions. Acquire and impart domain knowledge to others. Work closely with Product Mgmt and HW teams to enable board bringups for new Devices. Develop in-house software as part of a team under tight deadlines. Work as a team on the software for timely delivery of products. Prepare Technical documentation related to the project/product and capture in Confluence. Provides technical write-ups whenever required. Review/ write design documents wherever needed. Work with project teams to determine an appropriate build schedule and then initiates the build and release process. Required Skills Excellent C programming skills with 3+ Years of experience Embedded Real-Time Operating Systems (Linux, eCOS) Experience in the layers of the Open System Interconnection (OSI) model of networking especially L2 & L3 and IP Networking protocols Experience in DOCSIS specifications, protocols, test procedures and debugging (D3.0, D3.1) Experience in PacketCable 1.5 and 2.0 specifications, protocols, test procedures and debugging. Hands-on development experience on Cable Modems, Residential Gateways and EMTAs Preferred stack experience: Broadcom SDKs, OpenBFC, CCSP Debug skills covering: IP networking, MGCP/NCS and SIP signaling protocols, DNS, DHCP, TFTP, RTP, routers and routing protocols, data load testing and redundant / fault tolerant configurations. Good communication skills. Email communication and documentation should be clear and crisp Additional Information Vantiva is an EOE/Veterans/Disabled/LGBT employer : Vantiva is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Our most important asset is our People Vantiva’s success greatly relies on our people’s energy, motivation, and talent. We are dedicated to cultivating a workforce that embraces and celebrates diversity as we believe our differences drive our creativity, and innovation. We are proactive in supporting equality and maintaining an inclusive work environment, developing, and enhancing career opportunities for all. If you require a reasonable accommodation at any step of the application process, please let us know by answering the dedicated question in this application form.

Job Summary Job Responsibilities: To provide Technical support on network related problems/ incidents/ faults To configure, test, and maintain LAN/ WAN equipment and related services Create and maintain comprehensive Network documentation & Inventory for all implemented networks Review the performance of the Network devices and WAN Links Monitoring VPN application & managing the tracker for VPN & Business Applications CCNA/Cisco certifications (CCIP, CCIE, etc.) /Red hat certifications would be highly desirable. Should be Familiar with Routers like Cisco R1042, Firewalls like Fortinet 100E, 60 E etc, Should have good knowledge of TCP/ IP and related protocols such as IPSEC VPN, FTP, TFTP, HTTP, DHCP, DNS, WINS, SSL Should have excellent verbal and written communication skills in English Should be a quick learner with an ability to share and transfer knowledge Operating Systems (OS) installation/re-installation, upgrades, and Patches updates Software installations such as OS (Various flavors), Office, MS Project requirement Manage Tickets in on-line systems: Activate tickets upon review, Escalate issues if necessary, and close tickets upon completion. Assistance for hardware and software procurement Handle daily technical support activities on desktop support, data network, and server management. Installation of Linux and trouble shooting Work Closely with the business, understand the requirement and provide the appropriate solution Knowledge of Virtualization (VMware) technologies is desirable. Server installation and maintenance Must have good technical writing skills and have experience in writing tests and implementation / Migration plans. Education : B.Tech/B.E. in CS, IT, EC / MCA/ BCA/ B.Sc Computer Science Skills Required: Prefer at least 1-3 years of hands-on experience with an undergraduate degree in Engineering and/or IT areas CCNP, CCIE R&S/SP/DC desired Deep Hands-on experience in Installation, Configuration, and troubleshooting, and/or Network Solution designing of Cisco Routers and switches. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person

Job Description In this role you will play a key role in: CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS. Basic Understanding for UCS Servers and VMware Virtualisation Consulting and Troubleshooting Skills Understating of DNS,DHCP,TFTP,NTP and LDAP Unified Collaboration-CUCM, IMP, CER, Analog/Digital Gateways. Voice gateways-H.323, MGCP, SIP Implementation & Migration

Must Haves (Please do not apply if you do not have any of the below exp.): Hands-on experience with GCP Cloud ; Azure or AWS experience is also acceptable Experience with scripting tools such as Terraform, Python, JAM, or Ansible Familiarity with DevOps practices is an added advantage. This is an onsite position based at Ahmedabad, Gujarat. The shift for the position will be 7:00 PM – 4:00 AM IST (fixed) We need immediate joiners only (Maximum within a month of time) About the role The Server Senior Administrator is responsible for the installation, maintenance, and support of server infrastructure to ensure the operation of global systems in order to provide performance and availability for its users, such as staff, customers, and suppliers. Responsibilities: Responsible for providing, planning, conducting, and directing the analysis of complex business initiatives to be actioned upon. Provide technical support and resolve requests around the System’s technology verticals. Acts as SME escalation on site and on-call support within the internal IT Server Operations team for high severity issues, VIP service requests, in-progress projects, and vendors. Work hand in hand with other technology teams to provide solutions to end user needs. Documentation and Implementation of Standard and Normal Changes and support for Emergency Changes. Work along with other teams to plan and deploy patches and or upgrades to the Virtual Desktop Infrastructure environment entire stack. Perform peer reviews for Method of Procedure and enforce Policies and standardization. Operates medium to highly complex tasks on Proxmox, Cisco M7 standalone servers Expertise in support Cloud technologies as GCP, AWS, Azure (IaC Tools) (Terraform, Phyton, YAML, Typescript) (Automation) Configure System settings as per global policies and standardization. Operate Virtual platforms configure and operate DNS, DHCP, Active Directory, NTP, Shared Folder Services, Proxies, Windows Operating Systems, and related technologies. Provides Support to Global Security Audits acting as POC from IT Server Operations Team within the Auditor Interviews and evidence asks. Collaborate with Engineering New Client Launches and new technology projects (tasks), enabling new business and features. Perform other project-related duties as requested by management, hardware and software maintenance on servers devices/ cloud, and virtual services. Build, maintain processess documentation SOP's Skills: Problem-solving and decision-making skills. Excellent communication and interpersonal skills Teamwork and Remote Work skills. Ability to respond to External & Internal requests Fast adaptation to technology changes Proactive Knowledge: English - B2: Oral and written comprehension Appropriate use of the English language Windows Active Directory strong knowledge and practice background Windows Infrastructure Services: DHCP, DNS, DFS, WSUS, NTP, WSFC, Certificates. Common troubleshooting knowledge for multi-tiered architecture. Powershell Scripting and Bash Shell Scripting. Netapp and VirtualSan knowledge and practice background. Cisco M7 and Dell Servers Knowledge (VxRail + HyperConverge/Hyperflex) Cloud Technologies knowledge including but not limited to GCP, Azure, AWS, Linux knowledge: administration, maintenance and deployment. Miscellaneous Application Services; Squid, IIS, Apache, SFTP, TFTP, Postfix, etc. Knowledge in Cloud interaction in any/all of these technologies: GCP, Azure,AWS. (IaC Tools) (Terraform, Phyton, YAML, Typescript) (Automation) for Cloud GCP Studies & Experience: Bachelor in computer science or information systems. VCA DBT - VMWare Certified Associate (desirable) GCP Cloud engineer, Cloud Architect (IaC Tools) (Terraform, Python, YAML, Typescript) (Automation) (desirable) MCSA—Microsoft Certified Solutions Associate (desirable) VCP DTM - VMWare Certified Professional Desktop and Mobility (desirable) Experience in Virtualization, Proxmox, VMware, and Virtual Desktop Environments Experience in Microsoft Windows, Active Directory, and the entire Windows stack. Infrastructure Management, Physical Servers, Physical Storage, etc. Minimum of 5+ years experience in a systems development role. mandatory

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. Job Title: Technical Support Engineer - L1 Location & Mode: Bangalore - Onsite (No Hybrid/ WFH) Duration: Full-Time Shift: Open to rotational Shift Logistics: Cabs, Food, and other benefits provided Availability: Immediate / serving NP/ NP of 30-45 D Job Description: We are looking for a Customer Support Engineer with strong and proven customer service experience in the IT market. We are looking for candidates with willingness to learn, a solution-oriented mindset and excellent communication skills. The Customer Support Engineer will provide world-class support service to our customers and ensure customer satisfaction. The candidate is expected to maintain a professional, courteous and customer service-focused attitude always. Required Skills: Minimum 3 years’ experience in a Technical Support Role Solid knowledge and hands-on experience in TCP/IP protocol stack including addressing. TCP/IP, routing, switching, cabling, internet protocols (BGP,ISIS, and OSPF), firewalls, VPNs, and load balancers. SQL databases. Microsoft Windows Server. General inter-networking (e.g Active Directory). Networking concepts and protocols such as DNS, DHCP, FTP, TFTP, HTTP, iptables and PXE booting. Commands/utilities including but not limited to Apache, FTP, telnet, SSH, SMTP, POP, IMAP. Preferred Skills: Successful completion of the Kaseya Certified Administrator Certification (KCA). Solid In-depth knowledge of Linux/Unix and Windows environment. Industry-accepted certifications or equivalent work experience in one or more of the following areas: A+ Hardware/Software Network + CCNA Virtualization (VMware, Hyper-V) Linux+ MCP, MCTS or MCITP (Windows Server2k8, Windows Server 2012) Server+ Responsibilities: To take complete ownership of the diagnosis and resolution of Product issues, ranging from simple to very complex To provide the Customer with the most suitable, relevant solution in the best manner To engage with Customers both in writing and verbally in the most courteous manner, through all stages of resolution To ensure thorough collection of case details and they’re recorded correctly and professionally To coordinate with multiple teams if necessary and follow-up tenaciously with them to get Customer issues resolved To study the trends in issues being raised and suggest changes in line with the trends To assist in the development and implementation of new or improved service delivery strategies and initiatives Ensure that knowledge is transferred and shared within the team Assisting in the maintenance of all process documentation that is relevant to the Product and its customers Work within the development cycle to assist with product enhancements and improvements General Skills: Customer Centric. Excellent listening skills. Excellent communication skills, both verbal and written English. Strong Organizational, prioritization, and multitasking skills. Excellent phone etiquette. Excellent time management; (i.e. ability to prioritize tickets and complete research on time). Ability to properly articulate ideas, suggestions, and provide positive/constructive feedback. Ability to work independently without direct supervision. Willingness to work with team members or group to achieve common goals. Willingness to liaise with other departments to achieve common goals. Company Description: Kaseya is the leading cloud provider of IT systems management software, offering a complete IT management solution delivered both via cloud and on-premise. Kaseya technology empowers MSPs and mid-sized enterprises to proactively manage and control their IT environments remotely, easily and efficiently from a single platform. Kaseya solutions are in use by more than 10,000 customers worldwide in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya has a presence in over 20 countries. To learn more, please visit http://www.kaseya.com Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.