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10.0 - 14.0 years
0 Lacs
karnataka
On-site
Role Overview: As a member of the support organization, your main focus will be to deliver high-quality customer service to the Oracle database cloud customer base while acting as an advocate for customer needs. Your job profile will involve resolving technical issues primarily raised by customers through the customer portal. You will be responsible for taking ownership of customer-reported issues and ensuring the problems are seen through to resolution. Additionally, you will be tasked with researching, diagnosing, troubleshooting, and identifying solutions to resolve technical issues. It is essential to follow standard operating procedures for proper engagement of internal and external sta...
Posted 1 month ago
10.0 - 12.0 years
0 Lacs
bengaluru, karnataka, india
On-site
As a member of support organization, the job focus is to deliver high quality customer service to the Oracle database cloud customer base while serving as an advocate for the customer needs. The job profile involves resolving technical issues mostly raised by customers through the customer portal. The job responsibility includes: Taking ownership of customer issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting and identifying solutions to resolve technical issues. Following standard operating procedures for proper engagement of internal and external stakeholders. Autonomous Database An autonomous database is a cloud database that uses machine le...
Posted 1 month ago
10.0 - 12.0 years
0 Lacs
bengaluru, karnataka, india
On-site
As a member of support organization, the job focus is to deliver high quality customer service to the Oracle database cloud customer base while serving as an advocate for the customer needs. The job profile involves resolving technical issues mostly raised by customers through the customer portal. The job responsibility includes: Taking ownership of customer issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting and identifying solutions to resolve technical issues. Following standard operating procedures for proper engagement of internal and external stakeholders. Autonomous Database An autonomous database is a cloud database that uses machine le...
Posted 1 month ago
10.0 - 12.0 years
0 Lacs
bengaluru, karnataka, india
On-site
As a member of support organization, the job focus is to deliver high quality customer service to the Oracle database cloud customer base while serving as an advocate for the customer needs. The job profile involves resolving technical issues mostly raised by customers through the customer portal. The job responsibility includes: Taking ownership of customer issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting and identifying solutions to resolve technical issues. Following standard operating procedures for proper engagement of internal and external stakeholders. Autonomous Database An autonomous database is a cloud database that uses machine le...
Posted 1 month ago
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