10.0 - 12.0 years

0 Lacs

bengaluru, karnataka, india

On-site

As a member of support organization, the job focus is to deliver high quality customer service to the Oracle database cloud customer base while serving as an advocate for the customer needs. The job profile involves resolving technical issues mostly raised by customers through the customer portal. The job responsibility includes: Taking ownership of customer issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting and identifying solutions to resolve technical issues. Following standard operating procedures for proper engagement of internal and external stakeholders. Autonomous Database An autonomous database is a cloud database that uses machine le...

Posted 19 hours ago

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Oracle Cloud Database Performance Engineer Oracle