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Customer Service Executive GetMax Solutions

2.0 - 6.0 years

0 Lacs

chennai, all india

On-site

Role Overview: You will be responsible for handling customer inquiries through live chat, providing product information, troubleshooting technical issues, and assisting with order inquiries. Additionally, you will resolve customer complaints, document interactions, collaborate with cross-functional teams, and ensure adherence to company standards. Key Responsibilities: - Respond to customer inquiries through live chat with clarity and accuracy. - Provide product information, troubleshoot technical issues, and assist with order inquiries. - Resolve customer complaints by identifying root causes and offering appropriate solutions. - Document interactions and update customer records in the CRM ...

Posted 1 day ago

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