Company Description Tevatel is the largest provider of cloud-based call center solutions, enabling businesses to deliver outstanding customer engagement. Founded in 2019 and headquartered in Chennai, Tamil Nadu, Tevatel has expanded to serve over 500 clients with offices in India, USA, and Dubai. Tevatel's flagship product, doocti, is a Customer Experience (CX) Platform that facilitates seamless communication for Sales, Support, and Marketing. Renowned enterprises such as The Hindu, INDmoney, and BSNL trust doocti for superior customer engagement. Role Description This is a full-time on-site role for a Kamailio Support Engineer located in Chennai. The Kamailio Support Engineer will be responsible for providing technical support and troubleshooting services to customers using our Kamailio system. Daily tasks include monitoring system performance, diagnosing and resolving technical issues, collaborating with the customer support team, and maintaining high customer service standards. The role involves working closely with the engineering team to implement system updates and improvements. Qualifications Kamailio & VoIP Skills Skilled in Kamailio SIP server deployment and real-time VoIP routing Experienced in Kamailio for scalable SIP routing and VoIP infrastructure Proficient in Kamailio-based SIP proxy and registrar configurations Hands-on expertise with Kamailio for SIP signaling and load balancing Kamailio specialist with focus on SIP, NAT traversal, and VoIP security System Administration & OS Knowledge Proficiency in Linux System Administration and Unix Strong knowledge of operating systems and infrastructure Experience with telecommunication systems and VoIP technologies is a plus Technical & Analytical Skills Strong troubleshooting skills Troubleshooting and technical support skills Excellent problem-solving abilities and attention to detail Communication & Teamwork Excellent written and verbal communication skills Customer support and customer service skills Ability to work independently and as part of a team Ability to work effectively in an on-site team environment Education & Experience Bachelor’s degree in Computer Science, Information Technology, or a related field Experience in a similar role is a plus 2+ Years Experience is mandatory
Company Description Tevatel is the largest provider of cloud-based call center solutions to enhance businesses' customer engagement efforts. Founded in 2019, the company has expanded rapidly and now operates with over 500 clients and multiple offices in India, the USA, and Dubai. Tevatel's flagship product, doocti, is a Customer Experience Platform designed for efficient communication across Sales, Support, and Marketing channels. Leading enterprises such as The Hindu, INDmoney, CavinKare, and Manipal University trust doocti for superior customer engagement. Role Description This is a full-time on-site role positioned in Chennai for a Graphic Designer. The Graphic Designer will be responsible for creating visual content for various branding and marketing initiatives, designing logos, and developing creative graphics. Day-to-day tasks include brainstorming, drafting, and refining designs for social media, websites, and print collateral, collaborating with other departments to maintain consistent branding, and staying updated on industry trends and tools. Qualifications Basic understanding of graphic design principles, color theory, typography, and motion graphics. Hands-on experience or familiarity with: o Adobe Illustrator, Photoshop, InDesign, Figma, and After Effects o (Knowledge of Canva, CorelDRAW, Affinity Designer, or Inkscape will be an added advantage). Creativity with strong attention to detail and visual balance. Ability to handle multiple projects and meet deadlines. Portfolio showcasing relevant design work Recently completed a degree/diploma in Graphic Design, Visual Arts, Fine Arts, Multimedia, or related fields. Expertise in Logo Design and Branding Strong attention to detail and creative thinking Excellent communication and collaboration abilities Experience with design software such as Adobe Creative Suite Bachelor's degree in Graphic Design, Fine Arts, or related field Good communication and teamwork skills.