4 Testing Processes Jobs

What you will do In this vital role you will own and implements the end-to-end global complaint process and management system, ensuring appropriate business connection across Amgen. In doing so, the focus is on assuring complaint processes and systems remain fully compliant through the quality operating standards and procedures to current, emerging internal and external requirements. In addition, the team translates information from the market to drive continuous improvement. Manager Quality Complaints supervises a team of complaint investigators owning records with basic investigations, customer feedback records and records with limited information. Quality Manager Complaints ensures execution of the complaint process in compliance with company policies/procedures and regulatory requirements. Ensures execution of the quality complaint process in compliance with the applicable procedures, laws and regulations Ensures quality of tasks and complaint records Leads team initiatives/projects Establishes performance expectations and monitors for daily improvement Prioritizes workload as needed based on the changing incoming volumes or records Leads and mentors a team of complaint investigators, providing mentorship and support as needed Raises potential quality issues to management Monitors team's performance and oversight of staff's performance and development Assures training is continuously maintained Accountable for day-to-day operations of the staff members under their supervision Participates in audits and assessments as required, providing documentation and information on complaint management processes Develops a culture of continuous improvement and customer-centricity within the team Basic Qualifications: Doctorate degree OR Masters degree and 4 to 6 years of quality management, with focus on complaints handling experience OR Bachelors degree and 6 to 8 years of quality management, with focus on complaints handling experience OR Diploma and 10 to 12 years of quality management, with focus on complaints handling experience Preferred Qualifications: Quality and manufacturing experience in biotech, medical device or pharmaceutical industry Leadership skills and the ability to supervise multiple projects simultaneously Familiarity with advance project management tools Ability to operate in a matrixed or team environment with site, functional, and executive leadership Experience in driving decision making by using DAI principles Understanding of quality and industry requirements/expectations of a QMS Understanding of the applicable manufacturing/testing processes (i.e., API, Drug Substance, Drug Product, Packaging, Device manufacturing processes) Ability to negotiate a strategic position after taking feedback from multiple sources Proven ability to lead cross-functional teams, consistently deliver timely, and high-quality results Build rapport with customers and colleagues to develop a collaborative environment. Ability to handling disagreements and finding resolutions that satisfy both parties. Adjust strategies and approaches based on the specifics of each complaint. Ability to work optimally with global, virtual teams. Grasp reputability and steering through regulatory guidelines and compliance obligations. View issues from the customer's perspective to better understand their concerns. Ability to travel +/- 20% of time to domestic and international Amgen sites Note: This role may require working in shifts or extended hours within the same shift

Job Summary We are seeking a skilled Software Test Engineer (QA Automation Engineer) _ to join our Infomatics & Connected Worksite -CAT IT team. We are seeking a highly skilled and motivated QA Automation Engineer with hands-on experience in UI and API automation to join our dynamic Agile team. The ideal candidate will possess a strong background in automation testing, framework development, database testing, and a deep understanding of both manual and automated testing processes within an Agile environment. The preference for this role is to be based out of Bangalore _PSN, Whitefield office and WTC , Chennai Office What you will do Design, develop, and maintain robust automation frameworks for UI and API testing. Collaborate closely with development teams in an Agile setting to understand requirements, participate in sprint planning, and ensure comprehensive test coverage. Develop and execute automated test scripts for UI and API to validate application functionality, performance, and reliability. Perform database testing to ensure data integrity and validate business logic. Actively participate in the full software development lifecycle, promoting and adhering to best practices in Agile testing methodologies. Build and maintain CI/CD pipelines for seamless test automation integration. Troubleshoot and debug test failures, collaborating effectively with developers to identify and resolve issues. Contribute to the continuous improvement and evolution of the automation framework. Provide clear and concise test results, logs, and reports to stakeholders. Collaborate with manual testers to ensure thorough test coverage. Utilize JIRA or Azure DevOps for task management, bug tracking, and sprint planning. What you will have Need Minimum of 6 years nad Maximum of 8years of Experience into Automation framework. Proven hands-on experience in UI and API automation testing. Strong programming skills in Python (preferred) or Java. Hands-on experience with UI automation tools such as Playwright (preferred) or Selenium. Hands-on experience with API automation tools such as Requests, Rest Assured, Postman, or JMeter. Hands-on experience with database testing (e.g., MySQL, PostgreSQL, Oracle). Solid experience in automation framework development and maintenance. In-depth understanding of testing processes, both manual and automated, with a keen eye for detail and quality. Hands-on experience with CI/CD tools such as Jenkins, Azure DevOps, or AWS CodePipeline. Experience with version control tools (Git). Excellent problem-solving and troubleshooting skills. Strong understanding and experience with Agile methodologies (Scrum, Kanban). Experience with JIRA or Azure DevOps for issue tracking and project management. 5 days work from office. Shift Timing: 01:00-10:00PM IST Preferred Skills: Experience with AWS, Azure, or Oracle cloud platforms. Experience with performance testing tools. Soft Skills: Excellent communication skills, both written and verbal, with the ability to work effectively in a collaborative team environment. Strong analytical and problem-solving skills. Ability to adapt to changing priorities and deadlines Skills desired: Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge: Applies an assigned technique for critical thinking in a decision-making process. Identifies, obtains, and organizes relevant data and ideas. Participates in documenting data, ideas, players, stakeholders, and processes. Recognizes, clarifies, and prioritizes concerns. Assists in assessing risks, benefits and consideration of alternatives. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Software Development: Knowledge of software development tools and activities; ability to produce software products or systems in line with product requirements. Level Extensive Experience: Conducts walkthroughs and monitors effectiveness and quality of the development activities. Elaborates on multiple-development toolkits for traditional and web-based software. Has participated in development of multiple or large software products. Contrasts advantages and drawbacks of different development languages and tools. Estimates and monitors development costs based on functional and technical requirements. Provides consulting on both selection and utilization of developers' workbench tools. What you will get: Work Life Harmony Earned and medical leave. Relocation assistance Holistic Development Personal and professional development through Caterpillar s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan.

Key Responsibilities: Understand product requirements and create detailed, comprehensive, and well-structured test plans and test cases. Execute manual test cases to identify defects and ensure product quality. Perform functional, UI, regression, and exploratory testing across web and mobile applications. Report and track defects using tools like JIRA, ensuring timely resolution. Collaborate with developers, product managers, and other QA team members to improve testing processes. Identify areas for automation and work with automation engineers to enhance test coverage. Ensure that software releases meet the highest quality standards before deployment. Key Skills & Experience: 3-4 years of experience in manual testing (web and mobile applications). Strong knowledge of SDLC, STLC, and defect life cycle.

QA Lead Experience: 7+ years Salary : INR 10,00,000-14,00,000 / year Preferred Notice Period : Within 30 Days Shift : 10:00 AM to 07:00 PM IST Opportunity Type: Hybrid (Bengaluru) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Partners) What do you need for this opportunity Must have skills required : Bug Tracking, Manual Testing, SDLC, Test cases, testing processes Good to have skills : Agile, Automation Testing, Scrum Our Hiring Partner is Looking for: QA Lead who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description Pickcel is a trusted name in cloud-based digital signage software, helping businesses create, manage, and display dynamic content across screens in retail stores, airports, hotels, and more. Our software ensures seamless performance and reliability for our global clients. This role focuses on manual testing and requires strong coordination between developers, project managers, and the testing team. Responsibilities - Lead and guide the QA team to ensure effective manual testing processes. Act as a bridge between the development team, project managers, and the QA team to ensure clear communication and smooth project execution. Develop and manage test plans, test cases, and testing schedules. Identify, track, and report bugs, ensuring they are resolved on time. Ensure high-quality standards for all software releases. Provide regular updates to stakeholders about testing progress and challenges. Must-Have Skills - 7+ years of experience in software testing, with at least 2-3 years in a lead role. Strong expertise in manual testing. Good understanding of SDLC and software testing processes. Experience in preparing detailed test cases and reports. Excellent communication and coordination skills. Ability to identify and resolve issues effectively. Good-to-Have Skills - Familiarity with testing tools like JIRA or similar. Basic knowledge of automation testing (optional). Exposure to working in Agile or Scrum environments. Interview Process - HR Round - Phone screening Technical Round with the HM Leadership Round with the CEO/CTO HR discussion How to apply for this opportunity Register or login on our portal Click 'Apply,' upload your resume and fill in the required details. Post this click Apply Now' to submit your application. Get matched and crack a quick interview with our hiring partner. Land your global dream job and get your exciting career started! About Our Hiring Partner: Pickcel is a digital signage platform that empowers businesses with the tools to improve advertisement, branding, customer engagement, and internal communication. We offer both cloud-based and on-premise solutions. With over 100000+ displays across the globe, our digital signage platform makes content management and curation a breeze. We have worked with renowned clients including Mercedes-Benz, Amazon, Cult.fit, Decathalon, and more. Our advanced, SOC 2-certified platform enables seamless multi-screen and multi-location communication using HD videos, images, live TV, YouTube, social & RSS feeds to help companies grow their business. About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. You will also be assigned to a dedicated Talent Success Coach during the engagement. ( Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!