Tester cum Supporter-Freshers

We are looking for a Tester cum Support Executive who can handle both software testing activities and client support tasks. The ideal candidate should have a strong understanding of testing methodologies and the ability to assist clients with issues related to ongoing and old projects.

Key Responsibilities:

• Perform manual and functional testing of web and mobile applications.
• Identify, document, and report bugs or issues clearly to the development team.
• Work closely with project teams to ensure quality and timely delivery of solutions.
• Provide support for old and existing projects when clients raise queries or share updates.
• Troubleshoot and resolve client-reported issues by coordinating with the technical team.
• Maintain proper documentation of test cases, support tickets, and resolutions.
• Ensure a smooth communication flow between clients and the internal team.

Requirements:

• Basic knowledge of manual testing concepts (automation is a plus).
• Familiarity with bug tracking tools
• Strong problem-solving and communication skills.
• Ability to understand client requirements and provide timely support.
• Prior experience in a testing or support role is an advantage.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field.
• 0–1 years of experience in testing/support roles (freshers with strong knowledge may also apply).

Job Type: Full-time

Experience:

• total work: 1 year (Required)

Language:

• English (Required)

Work Location: In person