Role : Service Coordinator Location: Navi Mumbai Joining: Immediate Experience: 2- 3 years As the Service Coordinator, you will be an integral part of the Sales& Service team, supporting them in the execution of the overall service strategy. Your valuable support to our Service Managers will play a key role in helping TESSOL achieve its milestones and targets. Your active contribution will also be critical in Customer Relationship management as you will be the SPOC between the customers and the internal TESSOL team. Key Responsibilities: Conduct post sale follow-ups with customers to ensure all sales agreements have been accomplished and customers are satisfied with all aspects of the transaction. Preparing quotes as per requisition from Sales & Service team. Preparing proforma invoice and sales order confirmations for Service requests Coordinating with customer for planning delivery schedules, payments receipts and any after sales related support. Coordinating with customers for payments. Coordinating with customers for technicians and Service Partners visits basis the daily service plan. Preparation of monthly service MIS and other daily service reports. SPOC between Service team and all other teams including Operations, Design, and Accounts. Attend daily meetings with production, purchase, design etc to understand service plans. SPOC between operations team and the customer understanding and clarifying any questions either party has regarding service and installation. SPOC between Accounts and Customer teams for ledger matching, verification, and timely payment recovery. You will coordinate between Service team and Admin team for Ticket and hotel bookings. Key skills and qualifications needed for the role: Graduates with good understanding of MS Office, and Excel. B.Tech Preferred. Candidates with understanding of Tally Prime preferred Prior experience in Refrigeration preferred Candidates should maintain a high level of accuracy in all tasks. Candidates must also have strong administrative skills and should be detail-oriented Candidates must also have strong oral and written communication skills and should be able to liaise effectively with cross functional teams and all stakeholders Candidates should be results and goal-oriented and driven by a desire to satisfy customers and provide a high level of customer service. Candidates must be willing to follow-up with all stakeholders in a timely manner and deliver on commitments internal and external. Candidates should be willing and able to build strong customer relationships Tessol Factsheet Founded: 2013 Team size: 200 Customers: 200+ Key customers: Amazon, Zomato, Swiggy, Licious, Zepto, Reliance, Mondelez, PharmEasy, Vadilal Target Markets: Food Supply Chain, Pharma, OEM, Supply chain and Logistics Offerings: End-to-end cold chain mobility and monitoring solutions including Cold storage, Cold chain transportation, cold chain packaging and IoT cold chain monitoring Value Delivered 3M tons of food wastage prevented 1M GHG emissions reduced 45% operating costs reduced 1B Units of fresh food delivered across 4 countries 100% Sustainable with PCM-based tech

Sales Engineer Role : Sales Engineer Location: Navi Mumbai Joining: Immediate Experience: 3 years As a Sales Engineer, you will combine technical expertise with sales skills to support the sales team in selling TESSOL s products or services. You will act as a bridge between the technical aspects of the product and customer needs, providing technical support, conducting demos, and ensuring solutions align with customer requirements. You will report to the Founder CEO and work together with other Sales/Business Managers to drive revenue growth and expand the customer base. This is a strategic role that requires an interest and understanding of the cold chain solutions industry and the ability to build and maintain strong relationships with key stakeholders. Key Responsibilities: Technical Expertise: You will need to develop a deep understanding of the company s products and services and be able to explain complex technical details to customers. Solution Selling: You will work with customers to understand their needs and develop tailored solutions using TESSOL s offerings. Presentation and Demonstration: You will deliver presentations and demonstrations to showcase the value of our products and how they meet customer needs. Pre-Sales and Post-Sales Support: You will provide technical support throughout the sales process, from initial inquiries to implementation and beyond. Collaboration: You will work closely with sales teams, engineers, and product development teams to ensure a smooth sales process. Customer Relationship Management: You will build and maintain strong relationships with customers to ensure satisfaction and repeat business. Market Research and Analysis: You will need to stay informed about industry trends and competitor offerings to better understand customer needs and improve product offerings. Negotiation and Contract Management: You will assist with the technical aspects of contract negotiations. Generating Leads: You may be responsible for identifying and pursuing new business opportunities. You will be required to create and leverage partnerships with 3PL, distributors, logistics and others to drive in predictable revenues Product Feedback: You will need gather and analyze customer feedback to inform product improvements and development. Key skills and qualifications needed for the role: Sales and business development experience spanning 3 years in the related segments (Cold chain, Agri business, logistics management, food processing and logistics). B.Tech or BE preferred. Experience in Key Account sales preferred. Prior experience of effectively building and growing businesses in new markets and segments, both nationally and internationally preferred Strong business acumen with a spirit of entrepreneurship and strong customer focus Strong passion for innovation and hunger for growth Proven ability to perform under pressure and in times of uncertainty Good communication influencing skill.

As the Manager QC, your primary responsibility will be to ensure that processes and products consistently meet established quality standards. You will be required to monitor and improve the quality of our operational processes and outputs by designing quality standards, inspecting materials, equipment, processes, and products, developing quality control systems, and determining corrective actions. You will also work with managers and supervisors to implement quality measures. Key Responsibilities: Ensuring quality and regulatory compliance as per ISO 9001:2015 standards and its implementation within the departments of TESSOL. Coordination with design, manufacturing and other functions to reduce defects in the systems Identification of new vendors and evaluate their technical, commercial and capacity capabilities. Work with selected vendors for development of parts constantly improving quality, cost and delivery performance. Develop alternative vendors for the existing products on a need-based review. Render technical support and guidance to Purchase in the case of any problems in the existing molds/press tools. Identify and implement process improvement efforts for TESSOL Take responsibility and accountability for the successful utilization and results of the Performance Excellence Management Programme within TESSOL. Key skills and qualifications needed for the role: B.E in Mechanical Engineering with 5-6 years experience Knowledge and prior experience of ISO guidelines and implementation Understanding of good practice in relation to Quality Assurance Process orientation Good communication & influencing skills Self-driven Team player Tessol Factsheet Founded: 2013 Team size: 40+ Customers: 200+ Key customers: Swiggy, Licious, Kiranakart, Reliance, Mondelez, PharmEasy, PolarBear Target Markets: Food Supply Chain, Pharma, OEM, Supply chain and Logistics Offerings: End-to-end cold chain solutions Cold chain refrigeration, Cold chain storage, cold chain packaging and cold chain monitoring Products: 50+ variants of cold chain solutions Value Delivered 3M tons of food wastage prevented 1M GHG emissions reduced 45% operating costs reduced 1B Units of fresh food delivered across 4 countries 100% Sustainable with PCM-based tech

An Installation Engineer for Cold-rooms would be responsible for the proper installation and setup of cold storage systems, ensuring they meet specific temperature requirements and operational needs. This involves coordinating with in-house and vendor teams for assembling, connecting, and commissioning the various components of the cold room, including refrigeration units, insulation panels, doors, and control systems. Key Responsibilities: Planning and Preparation: Reviewing blueprints, specifications, and safety regulations to prepare for the installation, ensuring proper site preparation and material availability. Developing project plans, timelines, and budgets. Installation Oversight: Supervising cold room installation activities and ensuring adherence to specifications. Coordinating with in-house and vendor teams for assembling the cold room panels, connecting refrigeration units, wiring electrical components, and installing doors and control systems. Contractor Management: Selecting and managing contractors for cold room installations. Technical Expertise: Providing technical guidance and solutions throughout the project. Budget Management: Monitoring project costs and ensuring adherence to the budget. Quality Assurance: Implementing and monitoring quality control processes. Commissioning and Testing: Performing initial tests to ensure the cold room operates within the specified temperature range and parameters, including calibrating temperature sensors and controllers. Problem-Solving and Troubleshooting: Identifying and resolving any issues that may arise during installation, such as leaks, wiring problems, or malfunctions. Safety Compliance: Adhering to all relevant safety regulations and procedures, ensuring a safe working environment and proper handling of refrigerants. Documentation: Maintaining accurate records of the installation process, including diagrams, specifications, and test results. Key skills and qualifications needed for the role: Technical Expertise: Strong understanding of refrigeration systems, HVAC principles, and electrical wiring. Diploma / ITI Refrigeration preferred. Practical Skills: Proficiency in assembling and connecting cold room components, including refrigeration units and insulation panels. Problem-Solving: Ability to identify and troubleshoot issues that may arise during installation. Safety Awareness: Thorough knowledge of safety regulations and procedures related to refrigeration and electrical work. Communication Skills: Ability to communicate effectively with clients, supervisors, and other team members. Candidates should maintain a high level of accuracy in all tasks. Candidates must also have strong administrative skills and should be detail-oriented Candidates must also have strong oral and written communication skills and should be able to liaise effectively with cross functional teams and all stakeholders Candidates should be results and goal-oriented and driven by a desire to satisfy customers and provide a high level of customer service. Candidates must be willing to follow-up with all stakeholders in a timely manner and deliver on commitments internal and external. Candidates should be willing and able to build strong customer relationships Candidates must be willing to travel extensively CTC : 40,000 45,000 per month fixed plus variable basis project size and nature of work. Tessol Factsheet Founded: 2013 Team size: 200 Customers: 200+ Key customers: Amazon, Zomato, Swiggy, Licious, Zepto, Reliance, Mondelez, PharmEasy, Vadilal, Indicold, Celcius Logistics, Snowman Logistics Target Markets: Food Supply Chain, Pharma, OEM, Supply chain and Logistics Offerings: End-to-end cold chain mobility and monitoring solutions including Cold storage, Cold chain transportation, cold chain packaging and IoT cold chain monitoring Value Delivered 3M tons of food wastage prevented 1M GHG emissions reduced 45% operating costs reduced 1B Units of fresh food delivered across 4 countries 100% Sustainable with PCM-based tech The TESSOL Advantage: The last mile logistics is the most challenging and underpenetrated segment of the cold supply chain in India primarily due to high cost and operational complexity of the conventional solutions. TESSOL effectively addresses this pain point through our solutions that provide higher temperature integrity for the product across multiple deliveries to ensure high product quality. TESSOL s disruptive solutions can reduce distribution costs by as much as 60%. Our proprietary IoT asset tracking system TAMsys ensures that all customer assets are tracked for performance and maintenance needs thereby ensuring cold chain integrity across the supply chain. Our technology also guarantees a pollution free environment by displacing 1000 liters of diesel per annum for a standard 1 ton vehicle. Our teams engage daily with customers across the food processing, agriculture and retail sectors on how to safely and cost effectively expand their reach to new geographies and channels. Our products can be used across segments ranging from ice cream and frozen foods to dairy and confectionary and across different tiers of the supply chain. Our Team& Culture: We are a 200 people strong team spread across all major functions. Our team has been very carefully handpicked at all levels and comprises people who have strong core fundamentals in conjunction with practical Industry experience. We are backed by a strong team of advisors and mentors who have varied experiences and come from highly diverse backgrounds that complement our in-house skills and expertise. Our culture is one of openness and collaboration with a strong focus on innovation and growth. Humility, mutual respect, trust and commitment are some of the values you will see running across the organization and its people. Our teams are given full freedom to explore and run with ideas and hence we believe in hiring those who are self driven and have a strong urge to execute and deliver results. Investments and Financing: TESSOL is venture invested and backed by Ankur Capital (Impact Fund), 1crowd Angels and Mela ventures. The company is financially secure and has recently closed a pre series A round for building out an extended product portfolio and new business models for scaling the business rapidly. Send your resumes to careers@tessol.in