What to Expect We are looking for a highly motivated self-starter to join our vehicle data collection team As a Prototype Vehicle Operator, you will be responsible for driving an engineering vehicle for extended periods, conducting dynamic audio and camera data collection for testing and training purposes Access to the data collected is limited to the applicable development team This role requires a high level of flexibility, strong attention to detail, excellent driving skills, and the ability to thrive in a fast-paced, dynamic environment, This opportunity will require the flexibility of traveling to domestic or international destinations, as necessary, Ability to work a flexible schedule that includes at least one of your normal working days be a weekend day, Able to work a Day, Afternoon, or Night shift The Afternoon and Night shift pays 10% in addition to the hourly base pay for the role, What Youll Do Drive an engineering vehicle for extended hours in a designated area for data collection, 5 to 8 hours daily Start/Stop recording devices and perform minor equipment/software debugging as needed Analyze and report on the quality of data collected during each shift Provide feedback and suggest process improvements to optimize data collection Write detailed daily drive reports documenting observations and issues Ensure the vehicles safety and operational status before every shift This is a safety measure position which is subject to drug testing requirements per Tesla policy and in accordance with applicable law What Youll Bring A valid drivers license is required Excellent attention to detail and highly observant during data collection Strong written and verbal communication skills in English Tech-savvy with experience managing tools for data collection and troubleshooting with advanced PC skills, particularly in Microsoft Office Suite Familiarity with Advanced Driver Assistance Systems (ADAS) and Autonomous Driving Systems (ADS) Overtime is also typical for this position but not guaranteed

The Role The primary goal of Customer Support Specialist is to ensure Tesla meets its obligations and commitments by responding to Customer inquiries in an accurate and timely manner. The Customer Support team develops and maintains excellent working relationships with Tesla Owners and various internal departments to carefully and effectively address customer support concerns. The ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. Located in Mumbai, India this position requires collaboration with Tesla Sales, Vehicle Service and Executive Staff to proactively improve the owner experience for a rapidly growing customer base in our newest market. Responsibilities Deliver highest level of customer support by answering inbound calls and emails, on technical support and roadside assistance related enquiry in a 7*24*365 environment Educate our owners so they have optimal confidence in the operation of their vehicle Provide workable technical solutions in a professional manner, exceed customer expectation, ensure every aspect of ownership is a true pleasure Communicate or escalate owner s concern to relevant parties for further follow up whenever necessary Accurately record issues and data into CRM/ Vehicle Support Systems Requirements Min. 2 years Technical Support/ call center experience in automotive industry is preferable Flexible, proactive, attention to details, eager to contribute with strong common sense Organize, sense of priority, adapt to work in a high pressure and fast pacing environment Accept 7*24*365 shifts to accommodate customer s needs Establish and maintain positive, respect, cooperative working relationships Willingness to learn new and innovative automotive technologies Understanding of basic automotive techniques would be an added advantage Familiar with Customer Management Systems-Outlook, and MS Office Suite Languages Requirements Fluent English and other local languages ,

The Role The primary focus of the Inside Sales Advisor team is responding to customer inquiries about the purchase of new vehicles in a timely and accurate manner The Inside Sales Advisor team will focus on Vehicle Configurations and will be working with existing Reservation holders to convert their reservation in to a production order The Inside Sales Advisor is responsible for these customer service activities in order to deliver top quality customer service and customer satisfaction Responsibilities Respond to all reservation and new ownership inquiries from multiple contact channels in a timely and accurate manner Work with existing Reservation holders to convert their reservation in to a production order in order to achieve expected build, shipment and delivery objectives Conduct business dealings in a way that creates a superior prospect experience that represents the Tesla brand values Utilize a consistent contact process to follow-up, nurture, and close leads generated by marketing campaigns Achieve company aims for vehicle order levels Maximize and leverage phone time, including pre-call planning, and adhere to activity metrics Keep up with industry trends and best practices, including utilization of new technology and web resources Work with the technical departments to understand current vehicle and production talking points Utilize, update and maintain the integrity of information in Teslas CRM system Provide suggestions for website improvements Escalate matters that require senior management concurrence in a timely manner to line management Work on the continuous improvement of processes and procedures related with the purchase of a Tesla Requirements Strong team-player Excellent Communication and relationship management skills, both oral and written Ability to prioritize effectively and handle shifting priorities Attention to quality and detail Valid driving license Fluency in English and local languages