What to Expect We are looking for a highly motivated self-starter to join our vehicle data collection team As a Prototype Vehicle Operator, you will be responsible for driving an engineering vehicle for extended periods, conducting dynamic audio and camera data collection for testing and training purposes Access to the data collected is limited to the applicable development team This role requires a high level of flexibility, strong attention to detail, excellent driving skills, and the ability to thrive in a fast-paced, dynamic environment, This opportunity will require the flexibility of traveling to domestic or international destinations, as necessary, Ability to work a flexible schedule that includes at least one of your normal working days be a weekend day, Able to work a Day, Afternoon, or Night shift The Afternoon and Night shift pays 10% in addition to the hourly base pay for the role, What Youll Do Drive an engineering vehicle for extended hours in a designated area for data collection, 5 to 8 hours daily Start/Stop recording devices and perform minor equipment/software debugging as needed Analyze and report on the quality of data collected during each shift Provide feedback and suggest process improvements to optimize data collection Write detailed daily drive reports documenting observations and issues Ensure the vehicles safety and operational status before every shift This is a safety measure position which is subject to drug testing requirements per Tesla policy and in accordance with applicable law What Youll Bring A valid drivers license is required Excellent attention to detail and highly observant during data collection Strong written and verbal communication skills in English Tech-savvy with experience managing tools for data collection and troubleshooting with advanced PC skills, particularly in Microsoft Office Suite Familiarity with Advanced Driver Assistance Systems (ADAS) and Autonomous Driving Systems (ADS) Overtime is also typical for this position but not guaranteed
The Role The primary goal of Customer Support Specialist is to ensure Tesla meets its obligations and commitments by responding to Customer inquiries in an accurate and timely manner. The Customer Support team develops and maintains excellent working relationships with Tesla Owners and various internal departments to carefully and effectively address customer support concerns. The ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. Located in Mumbai, India this position requires collaboration with Tesla Sales, Vehicle Service and Executive Staff to proactively improve the owner experience for a rapidly growing customer base in our newest market. Responsibilities Deliver highest level of customer support by answering inbound calls and emails, on technical support and roadside assistance related enquiry in a 7*24*365 environment Educate our owners so they have optimal confidence in the operation of their vehicle Provide workable technical solutions in a professional manner, exceed customer expectation, ensure every aspect of ownership is a true pleasure Communicate or escalate owner s concern to relevant parties for further follow up whenever necessary Accurately record issues and data into CRM/ Vehicle Support Systems Requirements Min. 2 years Technical Support/ call center experience in automotive industry is preferable Flexible, proactive, attention to details, eager to contribute with strong common sense Organize, sense of priority, adapt to work in a high pressure and fast pacing environment Accept 7*24*365 shifts to accommodate customer s needs Establish and maintain positive, respect, cooperative working relationships Willingness to learn new and innovative automotive technologies Understanding of basic automotive techniques would be an added advantage Familiar with Customer Management Systems-Outlook, and MS Office Suite Languages Requirements Fluent English and other local languages ,
The Role The primary focus of the Inside Sales Advisor team is responding to customer inquiries about the purchase of new vehicles in a timely and accurate manner The Inside Sales Advisor team will focus on Vehicle Configurations and will be working with existing Reservation holders to convert their reservation in to a production order The Inside Sales Advisor is responsible for these customer service activities in order to deliver top quality customer service and customer satisfaction Responsibilities Respond to all reservation and new ownership inquiries from multiple contact channels in a timely and accurate manner Work with existing Reservation holders to convert their reservation in to a production order in order to achieve expected build, shipment and delivery objectives Conduct business dealings in a way that creates a superior prospect experience that represents the Tesla brand values Utilize a consistent contact process to follow-up, nurture, and close leads generated by marketing campaigns Achieve company aims for vehicle order levels Maximize and leverage phone time, including pre-call planning, and adhere to activity metrics Keep up with industry trends and best practices, including utilization of new technology and web resources Work with the technical departments to understand current vehicle and production talking points Utilize, update and maintain the integrity of information in Teslas CRM system Provide suggestions for website improvements Escalate matters that require senior management concurrence in a timely manner to line management Work on the continuous improvement of processes and procedures related with the purchase of a Tesla Requirements Strong team-player Excellent Communication and relationship management skills, both oral and written Ability to prioritize effectively and handle shifting priorities Attention to quality and detail Valid driving license Fluency in English and local languages
Tesla is looking for an experienced Service Advisor to work on one of the most progressive vehicle brands in the world. This position requires a high level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. Responsibilities: Answer Phone Calls, Emails and Drive In s to address any customer concern with the highest level of response and attention Return missed phone calls, email within shortest possible time Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention Accurately record issues and data into system. Attention to detail critical Conduct Transactions w/ system; walk customer through correction and provide summary. Communicate estimated completion time, regular updates and follow through on each customer vehicle. Coordinate the detail of every vehicle prior to delivery. Coordinate the delivery time or pick up with each customer. Follow up with Customer on services provided; ensure they are satisfied with the work performed. Requirements: Methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles Operation and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment Understanding of basic automotive techniques related to repair and servicing of automobiles Ability to follow oral and written instructions with attention to detail Willingness to learn new and innovative automotive technologies Establish and maintain cooperative working relationships with those contacted in the course of work to include the public Perform detailed daily record keeping and reporting Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goals Dealer Management System(s), Outlook, and MS Office Associate Degree or certificate in Automotive Technology, preferred Retail automotive service experience, preferred Fluency in English and local languages Work Location: Mumbai ,
Position Description: Teslas Silicon Development Group is looking for a DFT Engineer to work on custom ASIC design-to-production You will help drive the state-of-the-art in testability, debug and safety to achieve high test coverage, quality, and safety needed to aggressively deliver very low DPPM, while optimizing the test cost, Responsibilities: Define and implement various DFT features at RTL and gates using in-house flows, Work closely with the physical design team in achieving design closure with DFT features, Perform block-level scan insertion, ATPG, coverage analysis, and simulations, Run top-level test pattern retargeting and simulations, Identify design changes needed for improving test coverage, Work with test / product engineering team members on test pattern delivery and Si bring up, Requirements: Knowledge of Testability techniques and features (Compressed Scan, Built-in-Self-Test, Loop-Back, Boundary Scan) covering digital logic domain, embedded memories and PHY/IOs, Well versed in JTAG / 1500 / 1687 networks BSDL, ICL and PDL knowledge preferable, Expertise in ATPG, coverage analysis, and zero-delay / SDF-based pattern simulations, Experience with Cadence DFT tools (Modus and Genus) or Mentor DFT tools (Tessent Shell) preferred, Good knowledge of Verilog, logic design, circuit design fundamentals as well as timing Working knowledge of TCL, python (or another scripting language like Perl) Experience in implementation of MBIST and knowledge of repair schemes, algorithms is a plus Experience or working knowledge of SERDES, Analog /mixed-signal DFT techniques (like IOBIST, loop-backs etc) is a plus Post Silicon experience in Pattern conversion for Testers, Pattern Bring-up & Debug, Silicon Characterization etc is a plus Degree in Computer Engineering or Electrical Engineering or equivalent experience
The Role: We are looking for an experienced Senior HR Partner or HR Manager to support our operation in our new market India, this role is ideally based in Mumbai and oversee our business in different states The HR Partner drives our mission by working with leaders and employees across the business to ensure Tesla is a great place to work for everyone Our team achieves results by being driven, innovative, collaborative and trustworthy This role is both hands-on and strategic and provides expertise in the areas of employee relations, performance management, compensation and benefits, employee engagement, learning and development, and ad hoc projects as necessary Teslas HR Partners are passionate about their work and help deliver positive change every day, Responsibilities: Be a leader and credible activist for your clients, your team and our mission; exert influence to create positive change Deliver both strategic and tactical HR support and programs to employees and managers, including performance management, organizational design, learning and development, compensation programs and employee relations Partner effectively with HR centers of excellence including Immigration, Compensation and Benefits, Tesla Talent and Employee Relations Proactively identify opportunities to enhance the employee experience and partner with management to develop and implement innovative and sustainable solutions Work with leaders to develop effective organizational structures to drive organizational health Consult and coach all levels of management to build and serve high performing, diverse and inclusive teams Build credibility and trust among employees; resolve employee concerns with compassion and follow-through Consult and advise on talent reviews and the annual merit planning cycle Requirements: 8+ yearsexperience in a HR Business Partner or other HR role including coaching, employee relations, recruiting, compensation, training & HR project management or program implementation Experience objectively coaching employees and management through complex and difficult situations Applied knowledge of federal, state and local laws and statutes for employment Thorough understanding and hands-on application of internal and external HR principles, concepts, practices and standards Demonstrated experience in organizational development and change management is a plus Resourceful and self-motivated with ability to work in changing environments Strong analytical and problem-solving skills; ability to assess situations and make decisions based on data while drawing from previous experience Demonstrated experience with coaching employees and management through complex and difficult issues Demonstrated ability to effectively partner and collaborate with all levels of the organization and positively influence teams Proven organizational skills, attention to detail, and ability to handle multiple tasks Strong written and verbal communication in English and other local languages