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12.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About McDonald’s: One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe. Additional Information: McDonald’s is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. McDonald’s Capability Center India Private Limited (“McDonald’s in India”) is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonald’s in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonald’s in India does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws. Nothing in this job posting or description should be construed as an offer or guarantee of employment. Position Summary: Director, Data Engineering: The Data Engineering sub-family is responsible for designing, building, and maintaining scalable data & analytics capabilities that enable data-driven decision-making across the organization. This job family ensures the availability, quality, and accessibility of data & analytics to support business objectives and innovation. Oversees the development and delivery of data products, ensuring alignment with business objectives and technical standards. Who we’re looking for: Primary Responsibilities: Strategically oversee data product development, ensuring alignment with business objectives and technical roadmaps. Drive innovation in data engineering practices to deliver scalable and high-impact data solutions. Lead and mentor multiple teams, fostering collaboration and knowledge sharing across stakeholders. Ensure data governance and compliance with industry standards and regulations. Evaluate emerging technologies and integrate them into the data engineering strategy to enhance capabilities Provides some input to help influence the definition of the functional strategy and develops operational plans to execute the functional strategy within a sub-function Leads a large team of engineers, analysts, QA and scrum masters Primary Audience: Internal Nature of Interaction: Engages in communication with individuals who may hold differing perspectives but share a common interest, primarily motivated by a shared goal of finding a resolution Level of Skill: Change significantly by enhancing entire existing processes, systems and/or products Complexity: Innovation is multi-dimensional; solutions to problems and issues have a direct impact on all dimensions (operational, financial, human capital) Knowledge: Requires mastery of a specific professional discipline combining deep knowledge of theory & organizational practice Skills & Experience Required: 12+ years of experience in data platforms, cloud infrastructure, or platform engineering. Deep expertise in cloud platforms (GCP, AWS, Azure) and cloud-native technologies (Kubernetes, Terraform, Serverless). Strong background in distributed systems, high-performance computing, and data infrastructure. Hands-on experience with big data frameworks (Apache Spark, Flink, Beam) and modern data lakehouses. Proficiency in programming languages such as SQL, Python, Go, Java, or Scala, with expertise in API development and microservices. Experience building and scaling data platforms, pipelines, and real-time streaming architectures. Strong understanding of Infrastructure as Code (IaC) tools (Terraform) and CI/CD pipelines (Github, Jenkins). Expertise in containerization, orchestration, and automation for platform reliability. Experience implementing monitoring, logging, and observability (Prometheus, Grafana, OpenTelemetry). Strong understanding of data security, compliance, and governance best practices. Experience with identity and access management (IAM), encryption, and data masking techniques. Knowledge of GDPR, CCPA and industry-specific data regulations. Proven ability to architect, optimize, and troubleshoot large-scale distributed systems. Ability to drive innovation, evaluate emerging technologies, and lead proof-of-concepts (PoCs). Excellent system design and scalability expertise, ensuring product resilience. Strong ability to influence and collaborate with business, product, platform, data science, DevOps, and leadership teams. Experience mentoring senior engineers and technical teams, fostering a culture of innovation and excellence. Effective communicator with the ability to simplify complex technical concepts for business stakeholders. Work location: Hyderabad, India Work hours: Work pattern: Full time role. Work mode: Hybrid. Show more Show less
Posted 4 days ago
1.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates' performance - including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities We're seeking a Team lead for our LM operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for associates. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Conducting 4M and 5S audits for the delivery station on a daily basis. Stand-in for Area Manager. Ability to manage day and night shifts. Basic Qualifications 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred Qualifications Standard loop competency Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Show more Show less
Posted 4 days ago
1.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates' performance - including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities We're seeking a Team lead for our LM operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for associates. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Conducting 4M and 5S audits for the delivery station on a daily basis. Stand-in for Area Manager. Ability to manage day and night shifts. Basic Qualifications 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred Qualifications Standard loop competency Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Show more Show less
Posted 4 days ago
4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Job Description Position Title: Junior - Procurement and Contract Experience Years: 4-6 years Location: Delhi Education : B.Tech Skills Must have 4+ years of experience in procurement & contract Working experience in SAP Ariba Experience in manpower services ( contract negotiation, contract laws, termination laws, etc.) Good in Purchase Order and Purchase requisition Skills Required RoleJunior - Procurement & Contract Industry TypeAirlines, Aviations & Broadcasting, Banking/ Financial Services, Cement, Construction, Iron/ Steel, Other Functional AreaSupply Chain/Retail/Logistics/Purchase Required Education B Tech Employment TypeFull Time, Permanent Key Skills PROCUREMENT CONTRACT SAP PR PO Other Information Job CodeGO/JC/208/2025 Recruiter NameSheena Rakesh Show more Show less
Posted 4 days ago
1.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our Global Specialty Fulfilment (GSF) FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies, including attendance tracking, are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates' performance - including productivity, quality and safety - as a means for achieving or exceeding Amazon expectations. The candidate will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with 3P delivery providers to ensure Amazon standards are being met in line with service contracts. We're seeking a Team lead for our Last Mile operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations such as execution of outbound operations, for either one large site or a combination of small sites. Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team Driving performance management of your team members, preparing and implementing training and development plans for associates Continuously improving the delivery process and attaining a sustained level of delivery performance improvement Conducting 4M and 5S audits for the delivery station on a daily basis Stand-in for Area Manager Ability to manage shifts throughout the dayy Basic Qualifications 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Preferred Qualifications 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Show more Show less
Posted 4 days ago
3.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
Job Requirements Roles and Responsibilities Develop and revise instrumentation and control system drawings including P&IDs, loop diagrams, hook-up drawings, JB schedules, and cable layouts using AutoCAD. Use Navisworks to review and coordinate 3D models for I&C systems across multidisciplinary design environments (mechanical, piping, electrical, civil). Prepare layouts for field instrumentation, control panels, analyzers, marshalling cabinets, and DCS/PLC system connections. Collaborate with instrumentation engineers to reflect design intent, loop functionality, signal types, and control system architecture. Integrate vendor drawings and datasheets into project deliverables; verify compliance with project standards and client requirements. Support clash detection, visual reviews, and spatial coordination using Navisworks. Maintain proper document control and version tracking of instrumentation deliverables. Assist in producing as-built documentation post project execution and commissioning. Work Experience Required Skill Sets Proficient in AutoCAD 2D for I&C drafting (loop diagrams, wiring schematics, cable layouts, etc.). Hands-on experience with Navisworks Manage or Simulate for 3D model navigation, coordination, and clash detection. Sound understanding of instrumentation systems: transmitters, valves, sensors, analyzers, and their integration with control systems. Ability to interpret and draft P&IDs, control narratives, I/O lists, and loop drawings. Knowledge of industrial control systems (PLC, DCS, SCADA) wiring and architecture. Familiarity with instrumentation standards: ISA, IEC, API, and project-specific specifications. Experience preparing instrument index, cable schedules, and termination diagrams. Good To Have Skills Experience with SmartPlant Instrumentation (SPI) / INtools or AVEVA Instrumentation. Exposure to BIM processes and integration with other disciplines (electrical, piping, civil). Familiarity with control panel design, cabinet GA drawings, and internal wiring layouts. Knowledge of hazardous area classification and intrinsic safety wiring principles (ATEX/IECEx). Basic understanding of loop check, calibration, and commissioning workflows. Prior experience in onshore/offshore facilities like refineries, LNG terminals, petrochemical plants, or FPSOs. Qualifications Diploma or Bachelor's Degree in Instrumentation Engineering, Electronics. 3+ years of drafting experience in instrumentation and control systems within the oil & gas or process industry. Show more Show less
Posted 4 days ago
3.0 years
3 - 7 Lacs
Hyderābād
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details We are looking for a Back End B2C Developer, Commerce Cloud that transform our customers’ businesses and their customers’ experiences. This role involves working with teams to discover, design, code and deploy Salesforce Commerce Cloud B2C Platform solutions. This role will specialize in Commerce Cloud B2C , but have the ability to develop cross-cloud solutions. The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution. Your Impact Work closely with Clients, Colleagues and Partners to clarify, define and architect front-end technology solutions to meet client business requirements. This includes advising during project discovery and definition phases, creating scope and development estimates, and documenting requirements and designs. Architect and implement user interfaces on Commerce Cloud using industry best practice and Salesforce web frameworks. Work in an Agile development environment, including leading daily scrums, assigning tasks, and supporting a team of back-end developers throughout the sprint cycle. Hands-on with back end development tasks, as required by the project. Perform performance evaluations and identify optimization opportunities on developed web frameworks. Design for scalability and high-availability. Analyze, design and develop test cases; and implement automated test suites. Identify and lead internal initiatives to grow the consulting practice; contribute to the overall knowledge base and expertise of the community. Basic Requirements Bachelor’s degree in Computer Science or equivalent field, plus 3-6 years years of professional technology experience with at least one year of hands on experience on Salesforce B2C Commerce Cloud. Experienced in custom development on B2C platform using Controllers, Models, Forms, JavaScript, JQuery, and HTML Solid understanding and working knowledge of B2C 3rd party integrations, and and available plugins. Functional knowledge of Business Manager configurations, administration and extensions Knowledge of digital commerce integration such as Payments, CMS, PIM, OMS, and ERP Be knowledgeable of cross-cloud capabilities and solutions to drive customer value. Work with customer teams to promote maximum use of native capabilities throughout the entire implementation and release lifecycles. Be able to implement commerce best practices for our customers’ B2C commerce sites. Support project team to ensure Salesforce B2C services are properly engaged with both the Customer and Customer implementation teams or Systems integrators. Review and implement customer projects as per the available artifacts e.g. scope documents, requirements, design documentation Strong problem-solving, analytic, conceptual, and critical thinking skills Preferred Requirements Salesforce B2C developer certification Attributes Leader, who can communicate the value of Cloud features Results-driven, tenacious, drive to succeed in a fast-paced environment Ability to learn quickly and adapt to change Positive attitude; ability to motivate others Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 4 days ago
3.0 years
6 Lacs
Hyderābād
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Development & Strategy Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Deal Strategy & Operations Analyst will play a vital part in supporting the strategic initiatives, projects, and global consistency efforts of the Business Operations team. Your responsibilities will include providing analytical support, contributing to strategic planning, helping with enablement and ensuring global consistency in processes and procedures; and using business knowledge to drive operational excellence at scale. Responsibilities: Contribute to the development and implementation of strategic initiatives and projects aimed at improving the efficiency and effectiveness of our Deal Strategy organization. Collaborate with cross-functional teams to ensure global consistency in processes, procedures, and best practices. Assist in the development and maintenance of documentation, training materials, and standard operating procedures to support global consistency efforts. Help develop and maintain positive relationships with regional and functional leaders to understand business requirements and ensure alignment of shared services initiatives. Stay informed about industry trends, new technologies, and best practices related to shared services and apply this knowledge to drive continuous improvement. Support the Center of Excellence team in various activities, including research, data analysis, and project coordination. Act as a liaison between shared services teams and other departments to facilitate communication and alignment on strategic initiatives. Assist in the preparation of reports, presentations, and other materials for senior leadership and stakeholders. Serve as a subject matter expert on various matters, providing mentorship, support, and recommendations to leadership team. Communicate project updates, milestones, and outcomes to senior leadership and key stakeholders on a regular basis. Thrive in a dynamic, fast-paced, environment where you must tackle multiple responsibilities and do what it takes to get things done. Desired Skills/Experience: 3+ years of professional work experience in a Deal Desk or Pricing function is a strong plus Superior analytical background with strong problem-solving skills Ability to build relationships and work collaboratively to drive results High level of attention to detail Ability to work in a stressful environment Excellent communication and interpersonal skills, with the ability to collaborate optimally with cross-functional teams. Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously. Experience in enablement, change management and driving organizational transformation initiatives is highly desirable. Knowledge of shared services principles, processes, and best practices is a plus. Ability to adapt quickly to changing priorities and thrive in a fast-paced environment. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 4 days ago
1.0 years
0 Lacs
Hyderābād
Remote
HR Shared Services Support Specialist Hyderabad, Telangana, India Date posted Jun 12, 2025 Job number 1830460 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Human Resources Discipline HR Shared Services Support Employment type Full-Time Overview Supports employees and managers by responding to inquiries and performing transactions using documented processes and policies. Supports straightforward testing to ensure updates and changes are successfully implemented. Answers questions from employees and managers on how to use Human Resources shared services, platforms, and tools by using established templates and pointing resources to employees and managers. Shares input and/or suggestions of policy or process implementation based on employee feedback. Reviews own performance metrics target and identifies opportunities for improvement. Inputs employee data into Human Resources Information System (HRIS) database and/or documents activities as requested. Protects data privacy and adheres to confidentiality requirements. Uploads employee records into the Record Centre when performing data transactions. Documents and updates processes, desk-top procedures, and knowledge-based content as requested. Supports in execution of transactions with vendors to ensure process delivery is correctly followed. Qualifications Bachelor's Degree in Human Resources (HR), Business, or related field OR equivalent experience. Additional or preferred qualificationsBachelor's Degree in Human Resources (HR), Business, or related field AND 1+ year(s) work experience in HR operations, HR, or related field OR equivalent experience. Responsibilities Data Management Inputs employee data into Human Resources Information System (HRIS) database and/or documents activities as requested. Verifies data input to ensure accuracy by following established guidelines. Identifies and reports discrepancies in data to subject matter experts. Protects data privacy and adheres to confidentiality requirements. Supports the operational compliance in data handling by learning relevant policies, procedures, and processes. Handles both regular and sensitive data by following global and local statutory laws. Documentation Documents and updates processes, desk-top procedures, and knowledge-based content as requested. Documents and updates in a timely manner. Provides input for change on knowledge base content to the team lead. Uploads employee records into the Record Centre when performing data transactions. Reviews documents and reports related to employee records in Human Resources processes (e.g., new hire on-boarding, compensation, termination) and verifies their accuracy. Participates in information-gathering sessions with subject matter experts and stakeholders to understand reporting requirements. HR Central Services Customer Support Answers questions from employees and managers on how to use Human Resources shared services, platforms, and tools by using established templates and pointing resources to employees and managers. Learns the end-to-end service model. Supports employees and managers by responding to inquiries and performing transactions using documented processes and policies. Handles routine inquiries and transactions by referring to standard policies and procedures. Escalates issues to senior team members or triages inquiries to the appropriate queue. Triages inquiries to the appropriate queue. Process Management Reviews own performance metrics target and identifies opportunities for improvement. Shares input and/or suggestions of policy or process implementation based on employee feedback. Supplier/Vendor Management Supports in execution of transactions with vendors to ensure process delivery is correctly followed. Sends information/receive information from vendors to process queries. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 4 days ago
30.0 years
1 - 3 Lacs
Cochin
On-site
Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com Role: To support the Operations Manager in maximising the effectiveness and efficiency of the teams to provide a first class and quality service to customers. The incumbent would be part of the Strada team and the primary responsibility will be to ensure all related transactions within the process occur in a timely manner. The incumbent will ensure that the entire team of TL, SME, Trainee Administrators, and Senior Administrators are functioning as per their job responsibilities and deliverables. Will enact as a bridge to ensure that all requirements with the end client are fulfilled. Preparing proper actionable, deliverables in case of all processes & resources. Implementation of effective & efficient processes, system & manual to ensure cross functional & cross resources training to make the activity process dependent rather than person dependant Project Planning, Risk Management, Resource management & movement will be key objectives assigned Main Responsibilities: Strategic Providing Necessary Technical Leadership At Account level Identifying And Developing BCP And DRPs(Disaster Recovery Plan) Wherever Applicable Coordinating With Quality to Identify And Implement GB Projects If Required Identifying And Developing Appropriate Work-flow Model For Processes Creating Schedules Of Deliveries (In Case Of Projects) Developing A Project Plan (In Case Of Projects) Driving And Implementing Changes - Ensuring Process Improvements (Re-engineering)/ Change Implementation Analyzing & forecasting business trends followed by planning for the same Transitioning - Coordinating And Planning With Transition Department And Providing Support In terms of expertise & resources Co-ordinating with various departments for identifying & implementing various projects Manage all resources to achieve business objectives Client Handling, Support And Communication Defining And Understanding Operations Requirements And Aligning Processes To Fulfil The Same Handling Client Calls Daily / weekly or as needed Interacting With Client through Mails - Reporting/ Issues/ Queries Etc. Collecting data for billing purposes – production man hour etc. Co-coordinating billing activities with finance department Tracking Customer Complaints To Closure Analysis/ Reviews Reviewing And Analysing Process Metrics For All Processes In The Account Performing Risk Analysis At Proposal Stage And Plan For Mitigation Conducting Inter-Departmental Audits As Required (If certified by Quality) Reports Reviewing, sending and Presenting Senior Management Reports Ensure that the Process Instructions are properly documented & regularly updated Reviewing Process Plans, Daily Dashboards & other documents Resource Management RMG Interface - Work Force Planning, Transfers/ Promotions Signing Off Etc. - Consult With TL Resource Estimation/ Planning On a Regular Basis Developing Retention Strategies HCM Interface -Raising Appropriate Resource Requisitions As and When Required - Consult With TL Succession Planning – Identifying & developing a second line of managers, team leaders Optimizing Shift Utilization, Allocation & Planning Controlling Attrition Identifying And Implementing Talent Engagement Activities Performance Management Setting Goals/ KRAs For The Process and For Resources Conducting Appraisals - Midterm/ Annual Mentoring Conducting One to One Meetings with the Subordinates Training & Development – Interface – Sending training nominations – consult with TL’s Sending R & R nominations to HR – Consult with TL’s Conducting Skip Level Meetings Employee Life Cycle Interviewing/ Selecting Work Force - Operations Interviews Grievance Handling / Leave Sanctioning / Completion of Resignation Formalities Responsible For Termination Of Employment Of Poor/ Defaulting Resources If As Required Production Signing Off On Deliveries (In Case Of Projects) Ensuring Issue Resolution Allocates Optimum Staff resources to complete payroll services to customers Ensures all appropriate quality processes and procedures are adhered to Ensures system effectiveness and product knowledge is in line with current statutory and legislative requirements Identifying And Managing Process Risks Ensuring Continuous improvement Of Process Metrics Through Constant Review, Analysis And Planning. Compliance Ensuring Quality Compliance For All Processes Handled - Following Of Quality Processes Thoroughly - Checklists, Standards Etc. Ensuring All Process SLAs Are Met Ensuring ISMS/GDPR Compliance for all processes handled Adhering to company policies, Rules & Regulations Adhering to Work Timings, Leave Schedules Key experience B.E / MBA / C.A / Post Graduate 5-7 Years Supervisory/Management experience for US Payrolls PMP / Diploma in payrolls/ Six Sigma Certification would be an added advantage PC Literacy - Word and Excel (Advanced Level) Good technical knowledge of US payroll, and US payroll systems or other transactional or analytical operations Create base line documents for referencing for future projects/resources Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .
Posted 4 days ago
0.5 years
4 - 6 Lacs
India
On-site
We are looking for a proactive & highly skilled Devops Technical Support Junior to provide exceptional technical support to overseas projects, working in rotational shifts to ensure 24/7 availability. This role involves troubleshooting complex issues across cloud platforms, networking, application architectures, and DevOps toolchains. The ideal candidate should be self motivated, a collaborator, agile and a continuous learner. Key Responsibilities Provide technical support and troubleshoot issues related to cloud platforms and services such as Fargate , ECS , DynamoDB , BigQuery , SNS etc. Understand the problems by consuming logs and metrics from various sources using the services such as CloudWatch , Prometheus , Grafana , Loki , Alert Managers and Splunk etc. Analyze and resolve networking challenges, including load balancers, API gateways, reverse proxies, ingress controllers, and service-to-service communications. Work on issues related to client-server communications, firewalls, and virtual machines. Collaborate with DevOps teams to manage and troubleshoot toolchains like Docker, Kubernetes, Jenkins, Ingress Controllers etc. Act as the first point of contact for technical queries and escalate issues when necessary. Liaise with development and operations teams to identify root causes and resolve incidents effectively. Document troubleshooting steps, solutions, and maintain a knowledge base for recurring issues. Collaborate with cross-functional teams to implement best practices for monitoring and incident response. Participate in shift handovers and provide timely updates on ongoing issues. Technical Skills Cloud Platforms and Services Hands on knowledge working with Fargate and ECS for managing and troubleshooting containerized workloads. Proficiency with DynamoDB and BigQuery for analyzing data and take decisions based on the analysis. Hands-on knowledge of SNS for debugging message delivery issues and integration workflows. Monitoring and Logging Tools Proficiency in CloudWatch Logs , Loki , and Splunk for consuming and analyzing logs to identify and resolve issues. Hands-on knowledge with Prometheus and Grafana for analysing metrics using dashboards and monitoring system health. Knowledge of Alert Manager for configuring and managing alert escalation. Ability to interpret metrics from various sources and create actionable insights. Networking and Security Understanding of load balancers (e.g., ALB, NLB) for distributing traffic and troubleshooting connectivity issues. Knowledge in API Gateways like AWS API Gateway or NGINX for managing API traffic. Knowledge of reverse proxies and ingress controllers (e.g., NGINX Ingress , Traefik ) for managing internal/external traffic. Understanding service-to-service communications , including DNS, HTTP/HTTPS, and gRPC protocols. Hands-on knowledge with firewalls , security groups, and IAM roles for secure communications. Troubleshooting skills for VM-related issues in platforms like AWS EC2 or equivalent. DevOps Toolchains Proficiency with Docker for managing container images and runtime debugging. Understanding of Kubernetes concepts of managing deployments, ingress setups, and pod-related issues and related troubleshooting commands and mechanisms. Knowledge of CI/CD pipeline building tools such as Jenkins, GitHub Actions, ArgoCD for building, deploying, and managing automated pipelines. Understanding of Ingress controllers (e.g., NGINX, Traefik) and SSL termination for secure routing. Troubleshooting and Incident Management Strong problem-solving skills to identify root causes using logs, metrics, and system-level debugging. Ability to document detailed troubleshooting steps and solutions for recurring issues. Collaboration and Communication Ability working with cross-functional teams (DevOps, development, and operations) to resolve incidents. Skills in effective and proactive communication to escalate issues and provide updates during shift handovers. Proficiency with tools like Slack, JIRA, Confluence, or Google Workspace for collaboration and issue tracking. Experience Required Technical Support Engineer with minimum 0.5 years of experience. Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Shift: Rotational shift Work Days: Monday to Friday Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person
Posted 4 days ago
7.0 years
0 Lacs
Gurgaon
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are seeking proven sales performers to help us grow our customer base for our Growth Business segment in West India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: Developing and maintaining relationships within our Growth Business segment focusing on customers in West India. Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. Demonstrating our product via the Web and in person. Requirements: 7 to 12 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience. Successful track-record managing deals with customers in West India. Consistently over-achieved quota (top 10% of company) in past positions. Ability to create customer value and volume deals. Experience managing and closing complex sales-cycles. Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills: Strong and demonstrated written and verbal communications skills. Previous Sales Methodology training preferred. CRM experience preferred. Ability to work at a fast pace, team environment. Strong customer references. Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 4 days ago
4.0 years
3 - 8 Lacs
Noida
On-site
Job Summary: If you are a DCS professional, Emerson has an exciting role for you! We are looking for a Lead Engineer to work with our upbeat Water Solutions' team. Collaborate independently on crafting, implementing, and testing controls and graphics for water treatment. You will participate in project Design Review Meetings, Customer Workshops and Factory Acceptance Tests with customers to demonstrate application software functionality. If you think this role suits you, join our team and apply now! In this Role, Your Responsibilities Will Be: Project Familiarization: Understanding of Project Specification, scope of work. Understanding of P&IDs, electrical & architectural drawings within the specification package Integrate with existing Project team: Includes leading / conducting internal Emerson meetings on technical content. Ability to work independently and achieve results. Coordination with vendors IO Database: Build and maintain IO DB in OPVE, Understanding of standard methodologies for IO partitioning, Review Design Modifications for impact to IO DB and Updates to Customer for Termination List details. Controls & Graphics Engineering: Understanding of the processes and controls of a Wastewater facility . Understand and use Control Narratives . Understanding of Graphics philosophy, HP Graphics knowledge would be an advantage . Coordinate with GEC implementation teams; providing guidance as needed Participate in Customer Meetings (In-Person / Teams) Leading, Supporting, etc. as needed. Discussion of technical content with customer, Engineer of Record (EOR), end-user etc. Create customer workshop(In-Person; Teams) content: Agenda, Meeting Minutes, References, etc. Customer Hardware / Software FATs (In-Person): Leading, Supporting, etc. as needed and Participate in Customer Software FATs (In-Person; Teams). Technical Correspondence: Internal exchange with Emerson teams and External exchange with Customer teams Create and maintain Technical Submittals: Build / assemble project submittals, Create Re-submittals based on Engineer Responses and Review technical content of other project team members. Request for Information (RFI) process: Create technical RFIs, advised to: Customer, End-user, Contractors & Subcontractors, Answer incoming emails from Customers for consultation on their RFIs and Engineer Responses Understanding of Networking Field LAN Router (FLR) configurations and Links Switch (LSW) configurations Understanding of Datalinks and ELC configurations Understanding of Ovation Hardware, Cabinet Configuration drawings, Collaborate with Hardware Engineer(s), Familiarity with AEO process Coordinating SME requests (SMERQ). Enter SMERQs for execution of Network configurations and Datalinks configurations Who You Are: You show a tremendous amount of initiative in tough situations; are outstanding at spotting and seizing opportunities. You deliver messages in a clear, compelling and concise manner and actively listens and checks for understanding. You enjoy challenge of unfamiliar tasks and seek innovative ways to solve a problem. For This Role, You Will Need: 4 years bachelor’s degree in ECE, EEE, I&C, E&I 5 - 15 years of experience with 5+ years' project engineering and / or commissioning experience in Emerson Control design, implementation, process testing for Power / Water Treatment plants Ability to interpret an extensive variety of technical instructions in mathematical or diagram form Proficiency with ISA and SAMA logic symbols, Process & Instrumentation Diagrams (P&IDs), electrical, mechanical, and hydraulic schematics Preferred Qualifications that Set You Apart: Excellent written and verbal communication skills Problem-solving, decision-making, and planning skills Ability to write reports, business correspondence and commissioning documents Ability to optimally present information and respond to queries from management, clients and customers Experience of working on WWWT projects will be advantageous Proficiency with one or more DCS/PLC platforms (e.g., ABB Pro Control / Bailey INFI 90 / Symphony Harmony, Yokogawa Centum VP / CS3000, Siemens T3000 / TXP, GE Mark V / VI, Mitsubishi DIASYS Netmation, Invensys, Honeywell TDC3000, MaxDNA, MetsoDNA, Alstom Alspa320, Allen Bradley / GE-Fanuc / Schneider / Siemens PLCs & SCADA etc.) Knowledge of datalinks (Modbus RTU / TCP-IP, ELC, Profibus, OPC) Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. WHY EMERSON Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . ABOUT EMERSON Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! No calls or agencies please.
Posted 4 days ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Responsibilities Generate drawings in 2D and 3D using the company’s available programs. Experience in generating drawing documentation. These may include, but not limited to cabinet GA drawing, Termination drawing & Schematic drawing, network diagrams, block diagrams. Receive and understand the technical comments on the existing drawings, revise the impacted documents and respond the comments as per Autronica’s product specification. Attend meetings with the project team upon the design review to provide support, receive and understand the comments for further implementation. Handle multiple project drawings and prioritize the work according to project team’s requirements. Qualifications Bachelor’s degree or diploma in: Electronics, Electrical, Instrumentation, Computer Application, Information Technology or any other relevant field. Knowledge in Electronics and Electrical connection drawings. Extensive experience with one of several of the CAD software: AutoCAD Electrical, EPlan Electric, and Autodesk Inventor, may offset the absence of a university degree. Work experience in CAD designing of addressable fire alarm systems / fire detection systems is highly valued. Good technical communication skills to explain about the design drawings and system functions. Fluent in English, both oral and written. Interpersonal Skills Self-driven and highly motivated. Able to adapt to accommodate change and replan the tasks if the priorities change. Willingness to learn and develop. We Offer The qualified CAD Engineers will be trained to understand the products, systems and function details so they can generate drawings up to the level of Autronica’s Standard. We offer interesting and challenging assignments in an international environment. Possibility for an international career with global exposure for the right candidate. Competitive salary and benefits package. Comprehensive insurance plan. Show more Show less
Posted 4 days ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Job Summary: We are seeking a skilled and driven Data Analyst – Business Intelligence to join our global Services organization, supporting Customer Success and Renewals. This role is essential to enabling data-driven decision-making across a worldwide team by transforming complex, multi-source datasets into strategic insights. The ideal candidate will bring 5+ years of experience in data analysis, reporting, and business intelligence, with a demonstrated ability to work with large, complex datasets from diverse repositories. This individual will proactively identify data gaps, propose and implement solutions, and synthesize improved data with industry knowledge to deliver high-impact recommendations to business leaders. Success in this role means accelerating decision-making, improving operational efficiency, and uncovering opportunities that drive customer satisfaction, revenue retention, and long-term growth. Key Responsibilities: Analyze global Services Renewals data to uncover trends, forecast performance, and support revenue optimization strategies. Design, build, and maintain dashboards and reports that surface key performance indicators (KPIs) related to renewals, churn, upsell, and customer retention. Collaborate cross-functionally with Renewals, Sales, Customer Success, and Finance teams to deliver insights that improve forecasting accuracy and operational execution. Manage an intake queue for ad hoc and strategic data requests, partnering with business leaders to clarify needs, propose analytical approaches, and drive solutions through to delivery. Support weekly and quarterly business reviews by delivering timely, accurate reporting and insight packages that inform executive decision-making. Work with large, complex datasets from multiple systems, ensuring data integrity, consistency, and usability across platforms. Proactively identify data gaps and quality issues, propose solutions, and lead remediation efforts to enhance analytical accuracy and business impact. Continuously explore data to uncover new opportunities, develop hypotheses, and recommend strategies that improve customer retention and revenue performance. Leverage BI tools (e.g., Power BI, Tableau, Looker) and SQL to automate reporting, streamline workflows, and scale analytics capabilities. Contribute to the development and refinement of predictive models that assess customer renewal behavior and risk indicators. Identify opportunities to apply Artificial Intelligence (AI) and machine learning tools to enhance forecasting, automate insights, and optimize customer success strategies. Stay current on emerging AI technologies and proactively recommend innovative solutions that improve analytical efficiency, insight generation, and strategic decision-making. Skills / Knowledge / Abilities: Advanced proficiency in SQL and data visualization tools such as Power BI, Tableau, and Looker, with the ability to build scalable, user-friendly dashboards. Proven experience extracting, transforming, and analyzing large, complex datasets from multiple systems, ensuring data quality and consistency. Strong analytical thinking and problem-solving skills, with a proactive mindset for uncovering insights and driving business outcomes. Demonstrated ability to build and apply predictive models to assess customer behavior, renewal likelihood, and churn risk, using statistical or machine learning techniques. Ability to translate data into strategic recommendations, combining analytical rigor with business acumen and industry context. Experience supporting Customer Success, Renewals, or subscription-based business models; familiarity with churn, retention, and upsell analytics is highly preferred. Effective communicator with the ability to present insights clearly to both technical and non-technical stakeholders, including senior leadership. Skilled in managing multiple priorities in a fast-paced, cross-functional environment, with a strong sense of ownership and accountability. Familiarity with CRM and ERP systems such as Salesforce, Oracle, or SAP. Working knowledge of data warehousing and cloud platforms (e.g., Snowflake, BigQuery, Azure) Ability to identify and apply AI and machine learning tools to enhance forecasting, automate insights, and improve strategic decision-making. Qualifications: Bachelor’s degree in Business, Data Analytics, Statistics, Computer Science, or related field. 5+ years of relevant experience in data analytics, preferably in services, subscription, or renewals-focused environment The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com. Show more Show less
Posted 4 days ago
1.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Supports employees and managers by responding to inquiries and performing transactions using documented processes and policies. Supports straightforward testing to ensure updates and changes are successfully implemented. Answers questions from employees and managers on how to use Human Resources shared services, platforms, and tools by using established templates and pointing resources to employees and managers. Shares input and/or suggestions of policy or process implementation based on employee feedback. Reviews own performance metrics target and identifies opportunities for improvement. Inputs employee data into Human Resources Information System (HRIS) database and/or documents activities as requested. Protects data privacy and adheres to confidentiality requirements. Uploads employee records into the Record Centre when performing data transactions. Documents and updates processes, desk-top procedures, and knowledge-based content as requested. Supports in execution of transactions with vendors to ensure process delivery is correctly followed. Responsibilities Data Management Inputs employee data into Human Resources Information System (HRIS) database and/or documents activities as requested. Verifies data input to ensure accuracy by following established guidelines. Identifies and reports discrepancies in data to subject matter experts. Protects data privacy and adheres to confidentiality requirements. Supports the operational compliance in data handling by learning relevant policies, procedures, and processes. Handles both regular and sensitive data by following global and local statutory laws. Documentation Documents and updates processes, desk-top procedures, and knowledge-based content as requested. Documents and updates in a timely manner. Provides input for change on knowledge base content to the team lead. Uploads employee records into the Record Centre when performing data transactions. Reviews documents and reports related to employee records in Human Resources processes (e.g., new hire on-boarding, compensation, termination) and verifies their accuracy. Participates in information-gathering sessions with subject matter experts and stakeholders to understand reporting requirements. HR Central Services Customer Support Answers questions from employees and managers on how to use Human Resources shared services, platforms, and tools by using established templates and pointing resources to employees and managers. Learns the end-to-end service model. Supports employees and managers by responding to inquiries and performing transactions using documented processes and policies. Handles routine inquiries and transactions by referring to standard policies and procedures. Escalates issues to senior team members or triages inquiries to the appropriate queue. Triages inquiries to the appropriate queue. Process Management Reviews own performance metrics target and identifies opportunities for improvement. Shares input and/or suggestions of policy or process implementation based on employee feedback. Supplier/Vendor Management Supports in execution of transactions with vendors to ensure process delivery is correctly followed. Sends information/receive information from vendors to process queries. Qualifications Bachelor's Degree in Human Resources (HR), Business, or related field OR equivalent experience. Additional or preferred qualificationsBachelor's Degree in Human Resources (HR), Business, or related field AND 1+ year(s) work experience in HR operations, HR, or related field OR equivalent experience. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less
Posted 4 days ago
8.0 years
0 Lacs
Greater Chennai Area
On-site
Who You'll Work With You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have Continuous learning Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. Exceptional benefits In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children. Your Impact McKinsey Global Payroll team is looking for a strong team contributor to support all aspects of our multi-entity, multi-state US payroll activity, as well as support our international mobility related processing cycles. You will work in our Finance Global Operations Center in Chennai or Gurugram and will be a part of the global payroll team. Reporting to the US Payroll Manager, you will be responsible for supporting full cycle payroll processing for US based colleagues and others impacted by the US payroll processes. You will be responsible for ensuring the accurate, timely and compliant operation of payroll runs. You will process termination payments and adjustment as needed, ensure compliance with Federal, State and local tax regulations, as well as company policies. You will collaborate with HR, Finance, and other departments to ensure seamless integration of payroll, benefits, and accounting processes. You will be responsible for payroll inputs that include new joiners, terminations, leave of absence, and salary revisions. You will update the payroll system with the relevant changes for the payroll cycle. You will be responsible for reviewing and approving payroll reports as well as reconciliations and audits. You will also generate and analyze payroll reports for management and finance teams. In this role, you will ensure all employee benefit deductions are taken and incorporate any changes with regards to banking information, mailing address, tax details and changes. You will review all applicable statutory deductions, including retirement plans and social security taxes. You will also review the offshore instructions and tax gross ups. You will generate relevant reports such as pay register and variance reports prior to payroll release and review internally. You will address employee questions and concerns regarding payroll, deductions and taxes. You will also communicate payroll policies, procedures and deadline to employees and managers and handle sensitive payroll issues with discretion and professionalism. You will also work closely with internal tax team and tax advisors. You will partner with functional leadership to identify issues, gather necessary information, use the right information for solving problems, and come up with practical solutions. You will collaborate with other department to support organization goals. You will ensure policy changes, business process documentations, and Standard Operating Procedures (SOPs) are updated regularly. You will work with other leads in the team in identifying the non-value-added activities in the process and help in creating efficiency. Your Qualifications and Skills Bachelor's degree in accounting, finance or related fields preferred 8+ years of work experience within a multinational shared services environment Strong knowledge on payroll processing, payroll laws, tax regulations and compliance requirements and payroll systems Experience in global payroll function including reconciliations and other accounting activities Exposure to other areas like accounting, payables, payments and expense will be an advantage Exposure to SAP ERP is required Ability to work independently and effectively in a fast-paced environment with tight deadlines Ability to prioritize and deliver Analytical and problem-solving abilities Strong attention to detail and organizational skills Excellent communication and interpersonal skills Show more Show less
Posted 4 days ago
3.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are seeking proven sales performers to help us grow our loyal customer base for our ESMB segment in West India. This is a role for someone who is a hunter and hungry for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities Developing and managing relationships within our ESMB segment focusing on customers in West India. Managing complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. Demonstrating our product via the Web. Requirements Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) 3 to 8 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Successful track-record managing deals with customers in West India. Consistently over-achieved quota (top 10-20% of company) in past positions. Experience managing and closing complex sales-cycles. Desired Skills Strong and demonstrated written and verbal communications skills. Previous Sales Methodology training preferred. CRM experience preferred. Ability to work in a fast pace, team environment. Strong customer references. Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less
Posted 4 days ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Human-Centered Change Management, you will serve as a strategic advisor, partnering with Salesforce customers to optimize platform value realization through the design and implementation of change strategies that prioritize the human aspect of transformative change. Working collaboratively with customers and Salesforce delivery teams, you will drive impactful team dynamics, cultivate awareness, and secure alignment with a unified change vision. Leading essential change management and enablement initiatives, you will establish the groundwork for successful and enduring change adoption. Additionally, you will provide guidance, coaching, and mentorship to members of the project team. Responsibilities Strategic Change Leadership: Partner with customers to develop and execute comprehensive change management strategies aligned with organizational goals and Salesforce platform implementation. Analyze the human impact of technological changes and develop adaptive strategies to address organizational challenges. Proactive Engagement And Team Building Proactively foster high-impact team dynamics, building awareness and securing buy-in for shared change objectives. Collaborate closely with customers and Salesforce delivery teams to ensure alignment and commitment to the change vision. Key Change Management Initiatives Lead critical change management and enablement activities to facilitate successful and sustained change adoption. Design and implement tailored training programs for stakeholders at all levels to ensure effective utilization of Salesforce platform capabilities. Oversight And Mentoring Provide oversight, coaching, and mentoring to project team members, guiding them in executing change management strategies effectively. Foster a culture of continuous learning and development within the project team. Facilitate the integration of change management processes into Salesforce.com projects. Work closely with Salesforce.com administrators, BAs, Solutions Architects and developers to understand system changes and ensure alignment with change management strategies. Qualifications Prosci Certification or equivalent is mandatory, with demonstrated expertise in change management within the context of technology implementations. Salesforce experience is highly desirable. Background in technology or digital transformation projects, showcasing advanced problem-solving abilities and analytical acumen. Minimum of 5 years of dedicated experience in change management, with a strong foundation in Instructional Design. Excellent communication and interpersonal skills, with a proven ability to collaborate effectively across cross-functional teams. Overview The Manager, Human-Centered Change Management, is a pivotal leader who drives transformative change within organizations by prioritizing the human aspect of change and ensuring alignment with organizational goals and Salesforce platform capabilities. If you are a seasoned Change Management Professional with a track record of success in guiding organizations through complex technology implementations, we invite you to apply and contribute to our mission of driving impactful and sustainable change. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less
Posted 4 days ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details We are looking for a Front End Developer, B2C Commerce Cloud to support the full implementation life-cycle, from scoping to deployment in an evolving ecosystem consisting of Clients and Partners. The Front End Technical Consultant will be responsible for maintaining, on an ongoing basis, a comprehensive understanding of the cloud-computing ecosystem. This role will specialize in Commerce Cloud B2C, but have the ability to develop cross-cloud solutions. The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions. Developers deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution. Your Impact Work closely with Clients, Colleagues and Partners to clarify, define and architect front-end technology solutions to meet client business requirements. This includes advising during project discovery and definition phases, creating scope and development estimates, and documenting requirements and designs. Architect and implement user interfaces on Commerce Cloud using industry best practice and Salesforce web frameworks. Work in an Agile development environment, including leading daily scrums, assigning tasks, and supporting a team of front-end developers throughout the sprint cycle. Hands-on with front end development tasks, as required by the project. Perform performance evaluations and identify optimization opportunities on developed web frameworks. Design for scalability and high-availability. Identify and lead internal initiatives to grow the consulting practice; contribute to the overall knowledge base and expertise of the community. Basic Requirements Bachelor’s degree in Computer Science or equivalent field, plus 3-6 years of relevant experience. Strong experience in web and mobile development patterns, best practices, and emerging technologies. Strong skills in HTML5, CSS, JavaScript and jQuery. Experience in Bootstrap, Angular, React. Strong experience in handling cross-browser compatibility issues. Knowledge of ADA, performance and SEO best practices. Strong experience in solving complex UI problems and shipping successful, innovative web and mobile experiences. Be able to convert designs/wireframes into complete web pages from scratch. Good written and spoken communication skills. Preferred Requirements Salesforce Commerce Cloud technical certification. Solid understanding of Object-Oriented design and server side scripting(Node). Attributes Leader, who can communicate the value of Cloud features Results-driven, tenacious, drive to succeed in a fast-paced environment Ability to learn quickly and adapt to change Positive attitude; ability to motivate others Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less
Posted 4 days ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Development & Strategy Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Deal Strategy & Operations Analyst will play a vital part in supporting the strategic initiatives, projects, and global consistency efforts of the Business Operations team. Your responsibilities will include providing analytical support, contributing to strategic planning, helping with enablement and ensuring global consistency in processes and procedures; and using business knowledge to drive operational excellence at scale. Responsibilities Contribute to the development and implementation of strategic initiatives and projects aimed at improving the efficiency and effectiveness of our Deal Strategy organization. Collaborate with cross-functional teams to ensure global consistency in processes, procedures, and best practices. Assist in the development and maintenance of documentation, training materials, and standard operating procedures to support global consistency efforts. Help develop and maintain positive relationships with regional and functional leaders to understand business requirements and ensure alignment of shared services initiatives. Stay informed about industry trends, new technologies, and best practices related to shared services and apply this knowledge to drive continuous improvement. Support the Center of Excellence team in various activities, including research, data analysis, and project coordination. Act as a liaison between shared services teams and other departments to facilitate communication and alignment on strategic initiatives. Assist in the preparation of reports, presentations, and other materials for senior leadership and stakeholders. Serve as a subject matter expert on various matters, providing mentorship, support, and recommendations to leadership team. Communicate project updates, milestones, and outcomes to senior leadership and key stakeholders on a regular basis. Thrive in a dynamic, fast-paced, environment where you must tackle multiple responsibilities and do what it takes to get things done. Desired Skills/Experience 3+ years of professional work experience in a Deal Desk or Pricing function is a strong plus Superior analytical background with strong problem-solving skills Ability to build relationships and work collaboratively to drive results High level of attention to detail Ability to work in a stressful environment Excellent communication and interpersonal skills, with the ability to collaborate optimally with cross-functional teams. Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously. Experience in enablement, change management and driving organizational transformation initiatives is highly desirable. Knowledge of shared services principles, processes, and best practices is a plus. Ability to adapt quickly to changing priorities and thrive in a fast-paced environment. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less
Posted 4 days ago
0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About The Role The Operations Manager shall be responsible for the entire Operations of the Branch and will manage all the operations colleagues directly (Technicians, Service Planners, OE, AOM). The JD lists down duties and responsibilities of Operations Manager to be positioned in Large Branches. The incumbent will report to the Branch Manager and will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities Core Operations Ensure only qualified (trained & certified) and competent manpower (Technicians, OE, planner) are assigned jobs & deployed at site. Coach & train OEs & AOM in order to improve their Technical & operational capability. Ensure service SOP compliance and quality of service delivery by effective supervision of Team - on the job as per company SOPs Ensure compliance with the contractual obligations of NKA clients are Conduct Pest Audit of NKA and close customer audit non-conformities Ensure the Operations Team completes Pest audit as per iCABs/contract agreement using rAuditor, and closes customer audit non-conformities (external / internal) Conduct daily & weekly review meeting of OEs/AOM and monthly operations meeting with Technicians Approval of conveyance amount for all the AOMs Ensure customer complaints are attended within 24 hours & resolved with reduction in escalation. In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Advance Operations Succession planning: Ensure availability of qualified Technician, OEs, SP, AOM as per branch business plan to meet new sales as per sales forecast. Ensure SHE golden rule, PN, SRA and ATEX compliance in the Branch. Monitor and maintain material consumption, Overtime Hrs. as per Branch's AOP target OM to monitor and ensure daily chemical consumptions are updated in NAV by respective team members and before month closing confirm Physical stock and NAV stock are matching. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Track, Monitor and ensure input costs at all major sites as per gross margin agreed & implement action plans to bring it within limits in Branch Actively drive Service & Product Leads and ensure Branch's AOP targets are met Surprise visits to KA and NKA to ensure compliance with the contractual agreement and support Technicians and OEs Analyse service complaints, prepare action plan, guide OEs/AOMs to ensure AOP targets are met Inventory: analyse material consumption and optimise consumption- prepare action plan, guide OEs/AOMs to ensure AOP targets are met Ensure strict implementation of Service SOPs, SHE golden rules, SRA, PN and use of Approved Preparations List products. Identify & resolve Service delivery issues in coordination with the Branch Manager Provide technical and operational support to OEs and AOM Ensure termination notifications are attended effectively and promptly. Analyse and take appropriate actions in case of any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service (if it is not needed), covered area mismatch, etc Monitor and drive SOS, service productivity and efficiency Monitor and ensure 100% PMI audits are completed as contract agreement. Monitor Branch's SCP usages and Active devices. Ensure that the usage is always about 95% & active device count is always 100%. Analyses visit extraction notes for all high infestation related service visits on daily basis & take action Ensure that the services of NKA are delivered through the certified technicians & with SCP only. This is MANDATORY Ensure Branch CVC scores as per target and increase in promoters numbers based on resolution of grievances of detractors/passive Visit customers (along with OEs, AOM) and help resolve issues highlighted by customers/OE/AOM. Ensure the team adheres to the safety guidelines and conducts SRAs as per the set process Coach and motivate Technician by route riding through OE/OM for quality service Lead generation. Also guide how to conduct techno commercial audit by analysing the suitable need at the customer's site. Key Result Areas ToS improvement- 60-75% (as per branch AoP target) Manpower Management: 100% availability of qualified Technician, planner, OEs and AOM as per business plan Delivered MTD SOS >95% and Technicians productivity - R/FTE, Visit/FTE as per branch AOP targets Complaint management: Ensure reduction in Call Outs and increase CVC score as per AOP targets Manage material consumption with improved Branch monitoring and Optimise the material consumption by implementing innovation as per branch AOP targets. 100% TPA and Development plan based Technicians grading Ensure 100% usage of SCP devices & all devices are active throughout the year in respective branch Deliver budgeted Service Leads and encourage & motivate technicians to submit the Service Leads as per AOP target Retain & grow existing customers to improve Customer Retention as per AOP target 100% PMI target as per iCABs are achieved of the branch as per contract agreements myR Usage for customer reviews, trend analysis & going paperless Self learning and development- Above 90% score in online assessment. Deliver agreed SHE Plan- LTAR Target | WDLR Target Requirements Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture) 3-4 yrs of experience in operations of pest management or service industry is desirable Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Competencies (Skills Essential To The Role) Acting Commercially - Commercially viable decision making, retaining customers, Cost efficiency Delivering Results - Achieving Revenue Targets, Adherence to timelines Managing Self - Organized, Composed and emphasizes on continuous self development Working with Others - Open, approachable and supportive to team members and colleagues Displaying Leadership - Develop team, training, coaching and mentoring Functional - Technically sound, Good understanding of Business Processes & Systems (SHE, Food Safety, iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc) Role Type / Key Working Relationships People Manager External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it's our people who make our company what it is. We believe in: Safety Integrity and Innovation Attractive Incentives Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. Show more Show less
Posted 4 days ago
0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Associate, Buying Operations Who We Are: Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally. Role Summary: Reports to Manager, Buying Operations. Works closely with Merchandising Planning, Buying teams in North America and other teams as necessary. Key Qualifications: Setup Item Master Data in Saks internal systems Creation and maintenance of Purchase Orders using in-house tools Transmission of Purchase Orders to the vendors Work with Buying Offices, Planners and Vendors Creation and documentation of best practices Liaison between US Buying offices, vendors and Leadership team Maintain workflow dashboard and reporting of business metrics Other specific tasks and special projects assigned Role Description: Strong written and oral communication skills Sense of urgency, flexibility, and ability to multi-task are desired traits Detail oriented with good organizational and clerical skills Able to work independently with little supervision The successful candidate must be a proactive self-starter with a dynamic and resilient nature able to work and lead in a fast-paced. He/she will possess average communication and interpersonal skills in order to engage with stakeholders across the business and provide critical input to business teams This individual will have a demonstrated ability to manage multiple priorities simultaneously with strict adherence to deadlines and routine problem solving with a willingness to learn Your Life and Career at Saks: Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount Thank you for your interest in Saks. We look forward to reviewing your application. Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Show more Show less
Posted 4 days ago
1.0 - 3.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Inventory Analyst What This Position Is All About: Reports to Asst Manager - Inventory Allocation, Saks. Works closely with Merchandising Planning, Buying teams in North America and other teams as necessary. Who You Are: Generates a variety of approaches to problem solving including and new and novel ideas Comfortable with change and challenging convention Inspires others with their vision and sense of purpose Build Morale and the spirit of the team, Shares wins and success You also have: Graduate/PG with 1 to 3 years of relevant work experience. Preference will be work experience in retail industry with working knowledge in supply chain Analytical, Advanced excel, problem solving skills and knowledge on forecasting Data management and interpretation using statistical concepts Strong planning and operational skills Ability to communicate clearly and effectively Proficiency in excel and good knowledge of other MS Office tools Ability to work well with others and contribute to a positive environment. Highly motivated and committed to the development of high-quality work As the Inventory Analyst, you will Core execution: Creating accurate reports for the assigned business area Collaborate with Planners and Buyers to manage Replenishment inventory through accurate forecasting and rectifying all relevant components to achieve department in stock goals.. Historical Analysis: Analyze and summarize business performance of product categories, monitor sales, inventory, margin and other factors affecting In-stocks & profitability. Operation: End to end ownership of categories. Ownership of business and operational metric for the team. Execute Strategies: Execute strategies to drive supply chain initiates to support alternative forms of fulfilment Communication: Ensure timely and proactive communication with key stakeholders How Often You May Travel: NA Your Life and Career at Saks: ● Be a part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! ● Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. ● A culture that promotes a healthy, fulfilling work/life balance Thank you for your interest in Saks. We look forward to reviewing your application. Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used Show more Show less
Posted 4 days ago
20.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Role Summary: The HR Head is responsible for leading the HR strategy and operations of the organization, ensuring alignment with business objectives. This includes workforce planning, recruitment, employee relations, training, performance management, compliance, and culture-building. Key Responsibilities: 1. Strategic HR Leadership Develop and execute HR strategies aligned with company goals. Serve as a strategic advisor to senior management on workforce planning, organizational development, and succession planning. Talent Acquisition & Management Oversee the recruitment process to attract top talent. Create workforce planning strategies to manage manpower needs effectively. Implement onboarding programs for seamless integration of new employees. Employee Engagement & Retention Drive initiatives to build a high-performance and collaborative culture. Monitor employee satisfaction and resolve grievances. Organize employee engagement events, surveys, and feedback mechanisms. Performance Management Oversee the performance appraisal process. Implement KPIs and OKRs in alignment with departmental goals. Identify and mentor high-potential employees for leadership roles. Learning & Development Design and implement training programs to upskill employees. Evaluate training effectiveness and ensure ROI on learning initiatives. HR Operations & Compliance Ensure compliance with labor laws, PF, ESI, and other statutory requirements. Maintain HRMS systems and oversee payroll and attendance management. Handle disciplinary actions, warning letters, and termination procedures when required. Policy & Process Management Develop and update HR policies, employee handbook, and code of conduct. Standardize processes for recruitment, onboarding, leave management, and exits. Key Skills & Competencies Strong knowledge of HR practices, employment law, and compliance Leadership, communication, and conflict-resolution skills Proficiency in HR software and MS Office tools Strategic thinking with hands-on execution capabilities Qualifications MBA or PG Diploma in Human Resource Management Minimum 20 years of progressive HR experience (at least 10 years in a leadership role) Experience in the real estate or construction industry Prefrreable Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,100,000.00 per year Benefits: Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Real estate : 10 years (Required) Location: Bengaluru, Karnataka (Required) Work Location: In person
Posted 4 days ago
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