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Chennai, Tamil Nadu, India

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Job Title: Team Leader, Operations Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations Communicate expectations to employees and provide timely updates Provide subject matter expertise in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Promote the Concentrix values through both behavior and attitude, including being an advocate for team members Candidate Profile Associate's degree in related field with two to four years of relevant experience preferred Highly motivated individual with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable Ability to mentor, coach and provide direction to a team of employees Willingness to work a flexible schedule Career Level Description Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks. << Philippines ONLY, Additional Description >> Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies Support and manage the program together with other Team Leaders and Managers Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal requirements Manage team members on their performance on a regular basis, and write and deliver performance appraisal. The Team Leader’s role is a managerial level position, a position reposed with trust and confidence. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Location: IND Chennai - Fortune Towers Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1613843 Show more Show less

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Kochi, Kerala, India

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Overview: We are actively seeking a Sales and Billing Executive to join our team, playing a vital role in the intersection of technology, customer service, and business operations. The ideal candidate will possess a technical background, strong communication skills, and a proactive mindset in handling client interactions, with a focus on servicing both UK and US clients. Responsibilities: Technical Proficiency: Demonstrate a foundational understanding of hardware components and basic network concepts to effectively communicate with clients on technical matters. Education and Experience: Hold a technical degree in a related field, providing a solid background in technology applications. Billing and Invoicing: Skillfully generate accurate and timely invoices for products and services, ensuring adherence to billing policies and procedures. Client Communication: Professionally handle the sending of notices and termination notices, maintaining clarity and compliance with company policies, with a nuanced approach for UK and US clients. Chat Handling: Provide support via chat, offering assistance with server details and addressing basic technical inquiries from clients in the UK and US. Proactive Issue Resolution: Exhibit a proactive approach in addressing client issues, demonstrating the ability to navigate and resolve challenges with a positive and solution-oriented mindset. Qualifications: A technical degree in a relevant field. Basic understanding of hardware and network concepts. Previous experience in invoice generation and notice handling is advantageous. Exceptional written and verbal communication skills. Proven ability to proactively manage and resolve client concerns. Strong communication Skill Show more Show less

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1.0 years

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Noida, Uttar Pradesh, India

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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Candidate having 1 year to 5 Years of experience in US Payroll Experience in - US -Payroll Processing - Weekly/Bi-Weekly/Monthly and Off-Cycle Payroll Processing. New Hire, Termination, Transfer and Overpayments, Retro Processing, Good Knowledge of Time and labor and Overtime Rules Excellent knowledge of MS Excel and MS-Word & Outlook Primary Skills Should be willing to work in night Shift Good Communication (written and verbal) and comprehension skills in English. Secondary Skills Graduate in any stream MS Office (MS Excel in particular will be an added advantage) Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Show more Show less

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5.0 years

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Hyderabad, Telangana, India

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Job Purpose The Technical Project Manager will report to the Director of Technical Project Management and serve several of the R&D project Teams to foster an effective and productive working environment and ensure the Teams follow the published standards and practices of the organization. The ideal candidate will drive the on-time delivery of planned and un-planned roadmap deliverables following the published standards and practices and using best-practices and common sense to achieve Team success. Job Responsibilities Essential Functions: Leadership and Collaboration Drive on-time delivery of Project Deliverables Provide Project Management Leadership for one or more project Teams Collaborate with Product Leaders on Roadmap Planning activities Coordinate and lead project planning, grooming and decomposition calls Coordinate and lead project Team calls as necessary during the sprint Coordinate and lead project Team sprint ceremonies Mentor/coach Team members in alignment with the organization’s published standards and practices Act as a facilitator on project calls, an impartial referee, to ensure best possible outcomes Employ best-practices with a vision of driving towards high-quality deliverables Actively work within the global organization to remove impediments Collaborate with members of the Product Team to facilitate the progress of the Project Collaborate with members of the Technical Team to facilitate the progress of the Project Establish oneself as the calm and impartial voice in a room full of opinions Contribute to the ongoing improvement of the organization’s standards and practices Team Performance Reporting Monitor the performance of the Team daily and pro-actively take action to ensure alignment to roadmap-level and sprint-level objectives and goals Employ continuous improvement methodologies to increase Team efficiency and deliverable quality Provide feedback to Project Leadership on Team performance and adherence to the organization’s standards and practices Project Management Participate and contribute to the product’s planning, roadmap and release plans Use the organizations published metrics and ratings to monitor and report on project Team performance Communicate the status of the project and its deliverables throughout the project lifecycle to Stakeholders Identify project risks and issues, communicate and work to resolve in accordance with best practices Identify and partner with project stakeholders Using good communication practices establish a trusting relationship with project stakeholders Assist in driving projects to their published schedules, deadlines & milestones Establish and execute communication plans to reduce project risks Manage and maintain tools, metrics, and related processes Work with a cross-functional, fully remote, multi-time zone global Team to complete project commitments Requirements Required Education and Experience: Minimum graduation degree or equivalent At least 5 years experience as a Project Manager Project Manager certification is preferred SCRUM Master certification is preferred Primary experience in a software development organization Experience with Agile-based project management tools such as: JIRA, Target Process, Synergy, Azure DevOps or other equivalent tool Expected Competencies Strong English communication skills, both written and verbal Ability to project manage Teams of 15 people or larger Ability to understand flowcharts, specifications and project plans Ability to understand complex directions and execute said directions Ability to understand complex situations and determine a best option Ability to be flexible and compromise Ability to work across global time zones Ability to use Microsoft Office tools: Teams, Word, PowerPoint, Excel, Outlook Ability to communicate effectively in email communications Ability to communicate effectively in chat sessions: Teams, Slack, etc Ability to plan and coordinate meetings with large groups of people Ability to set and maintain a meeting agenda Ability to work in a fully-remote setting Ability to provide timely and appropriate feedback and responses Perform and work independently Work Timings This is a full-time position. Days and hours of work are Monday through Friday, and should be flexible to support different time zones ranging between 12 PM IST to 9PM IST, Work schedule may include evening hours or weekends due to client needs per manager instructions This role will be working in Hybrid Mode and will require at least 2 days’ work from office at Hyderabad. Occasional evening and weekend work may be expected in case of job-related emergencies or client needs. EEO Statement Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Show more Show less

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8.0 years

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Hyderabad, Telangana, India

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About McDonald’s: One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe. Position Summary: Data Quality Lead:(Sr Manager, Data Operations & Management_G5_EDAA0610) As the Data Quality Lead, you will define and drive the enterprise-wide strategy for data quality management—ensuring that data is accurate, consistent, and trustworthy across the analytics and AI/ML ecosystem. This role combines strategic leadership with technical execution, overseeing quality frameworks, tooling, and cross-functional processes that ensure data integrity across cloud-native platforms such as GCP, AWS, BigQuery, and Redshift. You will collaborate closely with data governance, engineering, and business teams to embed data quality into the core of operational and analytical systems. Who we’re looking for: Primary Responsibilities: Data Quality Strategy & Leadership Define and lead the implementation of enterprise data quality frameworks, standards, and operating models. Establish and track data quality KPIs, thresholds, and remediation SLAs across domains and business functions. Champion a data quality mindset across the organization by partnering with data owners, stewards, and executives. Cloud Platform & Data Ecosystem Integration Design and oversee quality frameworks across GCP (BigQuery, GCS) , AWS (Redshift, S3) , and hybrid environments. Integrate data quality validation and monitoring into data ingestion, transformation, and AI/ML pipelines. Oversee automation and observability for data quality using tools like Airflow , Cloud Composer , and CI/CD pipelines . Tooling & Automation Lead the evaluation, implementation, and expansion of data quality tools (e.g., Dataplex, Lightup, Collibra, or custom frameworks). Integrate data quality metrics and rules with Collibra or similar governance platforms for lineage, stewardship, and policy enforcement. Ensure quality rules are version-controlled, modular, and adaptable for new data domains. Operations & Incident Management Oversee enterprise processes for data anomaly detection, triage, root cause analysis, and resolution. Coordinate quality audits, incident reviews, and continuous improvement programs with data engineering and analytics teams. Ensure compliance with internal standards and external regulations (e.g., GDPR, CCPA, HIPAA). Team Leadership & Collaboration Lead a team of data quality engineers and analysts to implement and scale quality controls. Collaborate with data governance, data engineering, AI/ML, and domain owners to embed quality into product and platform development. Present strategic insights, trends, and risks to senior leadership and data councils. Skill: 8+ years of experience in data quality , data governance , or data operations , with at least 3 years in a leadership role. Proven experience with: Data quality tooling and validation frameworks Cloud-native environments: GCP (BigQuery, GCS) and AWS (Redshift, S3) Scripting in SQL and Python for custom checks, validation jobs, and automation Data quality integration with governance platforms such as Collibra Strong analytical and problem-solving skills, particularly in diagnosing and preventing data integrity issues. Bachelor's or Master’s degree in Computer Science, Data Science, Information Systems, or a related field. Preferred Experience: Experience in Retail or Quick Service Restaurant (QSR) environments where trusted data is critical for real-time decisions. Familiarity with AI/ML pipelines and how upstream data quality affects model performance. Understanding of data mesh , domain-based ownership , and federated data quality models . Current GCP Associates (or Professional) Certification. Work location: Hyderabad, India Work hours: Work pattern: Full time role. Work mode: Hybrid. Additional Information: McDonald’s is committed to providing qualified individuals with disabilities with reasonable[LG1] accommodations to perform the essential functions of their jobs. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. McDonald’s Capability Center India Private Limited (“McDonald’s in India”) is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonald’s in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonald’s in India does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws. Nothing in this job posting or description should be construed as an offer or guarantee of employment. Show more Show less

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8.0 years

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Hyderabad, Telangana, India

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About McDonald’s: One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe. Position Summary: Data Accessibility Lead:(Sr Manager, Data Operations & Management_G5_EDAA0488_EDAA0489) As the Data Accessibility Lead, you will drive the enterprise-wide strategy for enabling secure, governed, and scalable access to data for AI/ML, analytics, and business operations. You will lead cross-functional teams responsible for managing data lifecycle, enforcing data quality standards, and implementing modern governance tooling such as Collibra. This role is pivotal to operationalizing data accessibility across cloud platforms like GCP and AWS, including BigQuery, Redshift, and other core data infrastructure. Who we’re looking for: Primary Responsibilities: Strategic Data Accessibility Leadership Set the strategic direction for enterprise data accessibility, ensuring consistent and secure access across teams and platforms. Lead the implementation and adoption of data governance tools (e.g., Collibra ) to manage metadata, lineage, and data policies. Champion enterprise adoption of semantic and technical metadata practices for improved discoverability and data use. AI/ML Enablement Oversee the availability, quality, and governance of data used for AI/ML model development and lifecycle management . Ensure that model training, validation, and deployment pipelines have reliable and timely access to governed datasets. Partner with MLOps, engineering, and product teams to embed data accessibility standards in model workflows. Cloud Platform Integration Oversee data accessibility initiatives in GCP and AWS , including integration with BigQuery , Redshift , and cloud-native storage. Develop strategies for managing access controls, encryption, and auditability of data assets across cloud environments. Data Governance & Quality Oversight Define and enforce enterprise data quality standards , including data profiling, validation, and exception handling workflows. Ensure compliance with internal data policies and external regulations (e.g., GDPR, HIPAA, CCPA). Lead enterprise initiatives around data lifecycle management , from ingestion and processing to archival and retention. Cross-Functional Collaboration & Leadership Lead and mentor a team of data operations professionals and collaborate with data engineering, governance, AI/ML, and compliance teams. Provide executive-level insights and recommendations for improving enterprise data accessibility, quality, and governance practices. Drive alignment between business units, technical teams, and compliance functions through effective data stewardship. Skill: 8+ years of experience in data operations , data governance , or data quality management , with at least 3 years in a strategic leadership capacity. Strong hands-on and strategic experience with: Collibra or similar data governance platforms Cloud platforms : Google Cloud Platform (GCP), Amazon Web Services (AWS) Enterprise data warehouses such as Big Query , Redshift , or Snowflake AI/ML model lifecycle support and MLOps integration Data quality frameworks, metadata management, and data access policy enforcement SQL Strong analytical and problem-solving skills; ability to work across highly matrixed, global organizations. Exceptional communication, leadership, and stakeholder management skills. Bachelor’s or Master’s degree in Data Science, Information Systems, or a related field. Preferred Experience: Experience in Retail or Quick Service Restaurant (QSR) environments with operational and real-time analytics needs. Familiarity with data mesh concepts, data product ownership, and domain-based accessibility strategies. Experience navigating privacy, residency, or regulatory compliance in global data environments. Current GCP Associates (or Professional) Certification. Work location: Hyderabad, India Work hours: Work pattern: Full time role. Work mode: Hybrid. Additional Information: McDonald’s is committed to providing qualified individuals with disabilities with reasonable[LG1] accommodations to perform the essential functions of their jobs. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. McDonald’s Capability Center India Private Limited (“McDonald’s in India”) is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonald’s in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonald’s in India does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws. Nothing in this job posting or description should be construed as an offer or guarantee of employment. Show more Show less

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8.0 years

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Hyderabad, Telangana, India

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About McDonald’s: One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe. Position Summary: Data Governance Tooling & Lifecycle Mgmt. Lead: (Sr Manager, Data Operations & Management_G5_ EDAA0493_EDAA0494) As the Data Governance Tooling & Lifecycle Management Lead, you will be responsible for the end-to-end strategy, implementation, and operations of data governance tooling and processes across the enterprise. This role leads efforts to enable scalable metadata management, data lineage, data lifecycle governance, and access policy enforcement—using modern platforms such as Collibra and supporting a cloud-native data stack spanning GCP, AWS, BigQuery, and Redshift. You will collaborate across data engineering, architecture, compliance, and analytics teams to ensure data is governed, discoverable, and trusted throughout its lifecycle. Who we’re looking for: Primary Responsibilities: Governance Tooling Ownership Own the architecture, implementation, and administration of enterprise data governance platforms (e.g., Collibra ). Define and evolve governance workflows, including stewardship assignments, metadata curation, approval processes, and policy enforcement. Integrate governance tooling with cloud platforms, data warehouses, and cataloging solutions to enable real-time governance at scale. Lifecycle Management Strategy Develop and implement strategies for data lifecycle governance from ingestion and active use through archival and deletion. Ensure that data retention, archival, and purging practices align with compliance regulations and business needs. Partner with cloud and infrastructure teams to operationalize lifecycle rules across GCP , AWS , and warehouse platforms (e.g., BigQuery , Redshift ). Metadata & Lineage Enablement Drive adoption and quality of technical and business metadata , ensuring traceability and data understanding across systems. Lead initiatives to automate and visualize end-to-end data lineage across source systems, pipelines, warehouses, and BI tools. Policy Management & Compliance Collaborate with legal, compliance, and security teams to define and enforce data access, classification, and privacy policies. Ensure tooling supports regulatory compliance frameworks (e.g., GDPR, CCPA, HIPAA) and internal audit requirements. Collaboration & Enablement Work with data stewards, engineers, and product teams to ensure governance tooling meets user needs and drives adoption. Support enablement efforts through training, documentation, and tooling best practices. Report on governance adoption, data quality KPIs, and policy coverage to senior leadership and data councils. Skill: 8+ years of experience in data governance , metadata management , or data operations , with 3+ years owning enterprise tooling or lifecycle processes. Deep expertise in: Data governance platforms (e.g., Collibra , Alation, Informatica) Metadata and lineage management Cloud platforms : GCP (BigQuery, Cloud Storage), AWS (Redshift, S3) Integration with enterprise data platforms, pipelines, and BI tools Strong understanding of compliance and regulatory data handling practices. Excellent project management and stakeholder communication skills across technical and business domains. Bachelor’s or Master’s degree in Data Management, Information Systems, Computer Science, or related field. Preferred Experience: Experience in Retail or QSR environments managing governance across global data operations. Exposure to data product ownership , data mesh , or federated governance models. Familiarity with APIs and automation scripts to extend and integrate governance workflows with data pipelines and CI/CD processes. Current GCP Associates (or Professional) Certification. Work location: Hyderabad, India Work hours: Work pattern: Full time role. Work mode: Hybrid. Additional Information: McDonald’s is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. McDonald’s Capability Center India Private Limited (“McDonald’s in India”) is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonald’s in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonald’s in India does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws. Nothing in this job posting or description should be construed as an offer or guarantee of employment. Show more Show less

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2.0 years

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Mumbai Metropolitan Region

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Job Description ABOUT THIS JOB The Payroll Specialist is responsible for managing all aspects of payroll processing to ensure employees are paid accurately and on time, for assigned markets. This role involves collecting and verifying timesheet data, calculating and processing payments, and ensuring compliance with relevant laws and regulations. Responsibilities Carrying out full-scale payroll tasks for assigned markets SG and APAC countries for GfK and NIQ Partner with the external payroll provider, ensuring monthly payroll admin/data is provided accurately and on time Liaise with payroll vendor to ensure consistent, timely and accurate application and compliance with all applicable laws and regulations and company’s policies and practices Ensure payroll report is correct and execute salary payout via bank transfer Administration related to the establishment and termination of employment To keep up-to-date payroll records in the HR shared point First point of contact for payroll and admin matters, escalating to HRBP where necessary Assist in the daily running of the department providing information and dealing with enquiries Support and administer Payroll Management and includes all task related to payroll process, validations and report generations Liaising with Government agencies and Statutory bodies to ensure compliance with regulations Prepare and submit required reports and payments to relevant authorities in a timely manner Maintain employee confidence and protect payroll operations by keeping information confidential To handle all other ad hoc payroll related matters as and when required a Little Bit About You As a Payroll Specialist, you must be able to work as part of a team, while managing your work independently with minimal supervision and in a timely manner. As NielsenIQ is a fast-paced environment, you will need to be agile with your work, managing ad hoc requests, and global processes. Time management and prioritization are important. If you are proactive and would like to work in a diverse and global environment, this will be a great start for your career in the Human Resource Department! Qualifications Minimum 2 years of relevant professional experience in HR, related to Payroll activities Experience working in HR Shared Services Hub University degree in HR, Economics or related Excellent knowledge of MS Office, advanced Excel Excellent English proficiency, both written and spoken Interest in working with numbers/data and detail-oriented Strong analytical thinking Accurate and reliable working attitude About NielsenIQ We’re in tune with what the world is buying. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries. From global industry leaders to small businesses, consumer goods manufacturers to retailers, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. Become part of NielsenIQ at: careers.nielseniq.com Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more Show less

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2.0 years

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Bengaluru, Karnataka, India

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Job Description Oracle Health and AI Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team will focus on product development and product strategy for Oracle Health while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an upbeat and creative environment. We are unencumbered and will need your contribution to make it an outstanding engineering center with a focus on excellence. The Healthcare platform is an exciting team working at the intersection of infrastructure and applications, using OCI to transform some of the largest healthcare applications in the industry. We are making healthcare better for everyone. To support this vision, we are building a platform that handles the end-to-end lifecycle, from provisioning to upgrade to termination. Providing a self-service cloud experience to the customer, we are looking for hard-working Database Administrators who are Oracle Database, Oracle Cloud, and Oracle Autonomous Database authorities. We seek Database Administrators with current experience in cloud technologies or those interested in rapidly growing their skills in the Cloud. The position will be based in India. Title: Associate Database Administrator As a Associate Database Administrator, you will be responsible for handling Oracle Health Applications & Infrastructure Databases (Prod & Non-Prod), performing basic database monitoring, and capacity management. You will triage database alerts and issues, identify root causes, and implement corrective actions. Additionally, you will be responsible for handling, maintaining, and supporting healthcare Non-production, Standby, Golden Gate, and Production databases, including setting up and maintaining database backups and monitoring and maintaining database replication. You will apply database software updates and stand-alone hotfix to customer environments, communicate with third-party software or hardware manufacturers as needed to ensure efficient configuration and support. Candidates should have good knowledge of Oracle Database architecture, Backup and Recovery, Data Guard, Real Application Clusters, ASM, Data Pump, Patching, Performance, and SQL Tuning. You will also develop standardized work plans, documentation, processes, and automation. Willingness to work additional hours as needed and allowed by local laws is focus to keep the lights on, ensuring customer databases are stable and performant to fulfill our contractual obligations to customers. Additionally, you will be part of the OHAI roadmap projects, such as migrating the Database to Oracle Cloud and Autonomous Databases Minimum Qualifications At least 2+ years of experience as Oracle DBA 1+ years of experience shipping scalable, cloud native distributed systems. Bachelor’s degree or equivalent experience (Information Technology/Mathematics/Computer Science/Computer Software/Electronics/Operational Research/Computer System Engineering). Ability to work in a collaborative, multi-functional team environment. Good grasp of Computer Science concepts Knowledge in Python, Perl and/or Shell Scripting Handling production databases running on UNIX flavors (RHEL, OEL). Skills : Oracle Database Oracle Grid Infrastructure, ASM & RAC Oracle Cloud Preferred Qualifications: Oracle Maximum Availability Architecture & Exadata. High availability & replication technologies (Data guard, Goldengate) Advanced scripting/coding skills (Shell, Perl, and Python) Oracle Autonomous Database Oracle Health Mission Statement: Oracle Health is putting humans at the heart of the conversation and what the healthcare experience needs to look like – for patients, providers, payers, and the population. We will facilitate this by advancing the state of the art in healthcare and population level health, make it practical, effective, and real at practitioner level by connecting everything together. This will allow a patient to get point of care from anyone, anywhere or any device by providing the practitioner medical information using global data. Career Level – IC1 Career Level - IC1 Responsibilities Oracle’s Health and AI Database Services Team is actively seeking a reliable Database Administrator to join our dynamic team. As a Associate Database Administrator, you will play a pivotal role in our Database Infrastructure team. This position is based in India and presents an exciting opportunity to contribute to the improvement of healthcare services within a dynamic multi-tenant cloud environment. As a Associate Database Administrator, you will be instrumental in achieving our mission to improve healthcare services. Your key responsibilities include: Install, upgrade, and configure oracle database software. Implement and maintain sophisticated database security. Conduct proactive and reactive database monitoring and maintenance Configure, monitor, and maintain database replication. Set up and maintain database backups. Triage and troubleshoot sophisticated database alerts and issues, identify root cause, and implement corrective actions. Establish best practices for database tuning, performance monitoring, capacity management and automation Apply database software updates and stand-alone hotfixes to Customer environments Communicate with 3rd party software or hardware manufactures as needed to ensure efficient configuration and support. Contribute to strategic projects outlined in our roadmap, focusing on transitioning on-premises databases to Oracle Cloud. Migrate databases to the Autonomous Database, ensuring a flawless transition for efficient performance. Work collaboratively with multiple teams, actively participating in the execution of roadmap projects. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

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10.0 years

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Noida, Uttar Pradesh, India

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Job Description Oracle Global Services Center (Oracle GSC) is a fast-growing Cloud based consulting team focused on our customer’s rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. As an Oracle Senior Cloud Manager, you will have the opportunity to work within a powerful SaaS/PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting-edge technologies available. You will work closely with our marquee customers to implement Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation utilizing technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud to deliver solutions that will drive their long-term success. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX products such as Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation, and technologies such as Visual Builder Studio, Visual Builder Cloud Services, and Oracle Integration Cloud. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our enterprise architects and project managers, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team’s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Career Level - IC3 Responsibilities Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize products such as Oracle CX Sales & B2B Service Cloud, Field Service Cloud, CPQ, Asset based Service, Subscription Management, Incentive Compensation along with technologies not limited to VBCS, VBS, Redwood UI, OIC to deliver world class solutions. Refine customer requirements in detail, document and present to the client for approval. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges. Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary. Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions. Lead and direct the following phases of system life cycle: Gather business requirements through business process workshops, Analyze, design, configure and develop solutions for Oracle above noted applications, Process Playbacks, System Integration Testing and User Acceptance Testing, Go-Live preparation and cut-over support, Post-production support. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelor’s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed college/university. Overall, 10+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least two of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Good understanding and experience implementing business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. Oracle Subscription Management – Hands on experience in configuring Oracle Subscription Management Cloud, items, pricing, billing, subscriptions, payment terms, milestone billing, churn predictions, subscription termination, coverages, warranties, and setting up integrations with related cloud modules. Oracle Incentive Compensation – Hands on experience in configuring Incentive Compensation, Design, build, and configuration of compensation plans, plan components, performance measures, payments, and rate tables to meet business requirements. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas – Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Deep knowledge in web based front end development using – HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various integration patterns. Experience developing integration, conversion, reporting strategies and architecture based on project environment and requirements. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Implementation of AI features, use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform. Experience using shell commands, GIT, JIRA, ALM, and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective’ High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A “Go-getter” who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle E-Business CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law. At Oracle, we don’t just value differences—we celebrate them! We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https://www.oracle.com/corporate/careers/culture/diversity.html About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

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0 years

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Guindy, Tamil Nadu, India

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Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities. Job Summary Under administrative direction, the Director, Coding plans, administers, and directs the Coding Department Essential Functions And Tasks Directs, leads, and manages Coding operations: recruits, selects, orients, trains, coaches, counsels, and disciplines staff Oversees workflow and productivity to ensure client deadlines are met Oversee ongoing analysis of medical record documentation Provides ongoing feedback to Client Success and directly to clients on documentation requirements Communicates with offshore vendors on an ongoing basis Presents to executive team and clients Provides feedback to senior leadership on Coding department Monitor provider audit results for potential policy violation Address operational questions escalated from Coding manager Perform operational training for new and existing coders, as needed Submit trouble tickets, as needed Perform employee evaluations and feedback Assess and perform hiring or termination for Coding department Identify policy violations and follow up with Coding Manager/Coding department Performs special projects as needed Maintain confidentiality for all personal, financial, and medical information found in medical records per HIPAA guidelines and Ventra Health policy Education And Experience Requirements Bachelor’s Degree in Business Administration or equivalent training or experience RHIT and/or CPC preferred At least five (5) years of Anesthesia/surgery/emergency department (ED) coding experience preferred Knowledge, Skills, And Abilities In depth knowledge of CPT/ICD-10 coding system Knowledge of the requirements of medical record documentation Knowledge of medical terminology and anatomy Strong oral, written, and interpersonal communication skills Strong time management and organizational skills Ability to read, understand, and apply state/federal laws, regulations, and policies Ability to remain flexible and work within collaborative and fast paced environment Ability to communicate with diverse personalities in a tactful, mature, and professional manner Proficient use of computer, telephone, internet, copier, fax, and scanner Maintain proficiency in use of billing software Understand and comply with company policies and procedures Basic knowledge of Outlook, Word, and Excel Ventra Health Equal Employment Opportunity (Applicable only in the US) Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions. Recruitment Agencies Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes. Solicitation of Payment Ventra Health does not solicit payment from our applicants and candidates for consideration or placement. Attention Candidates Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters. To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. Statement of Accessibility Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/. Show more Show less

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0 years

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Guindy, Tamil Nadu, India

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Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities. Job Summary Under administrative direction, the Director, Coding plans, administers, and directs the Coding Department Essential Functions And Tasks Directs, leads, and manages Coding operations: recruits, selects, orients, trains, coaches, counsels, and disciplines staff Oversees workflow and productivity to ensure client deadlines are met Oversee ongoing analysis of medical record documentation Provides ongoing feedback to Client Success and directly to clients on documentation requirements Communicates with offshore vendors on an ongoing basis Presents to executive team and clients Provides feedback to senior leadership on Coding department Monitor provider audit results for potential policy violation Address operational questions escalated from Coding manager Perform operational training for new and existing coders, as needed Submit trouble tickets, as needed Perform employee evaluations and feedback Assess and perform hiring or termination for Coding department Identify policy violations and follow up with Coding Manager/Coding department Performs special projects as needed Maintain confidentiality for all personal, financial, and medical information found in medical records per HIPAA guidelines and Ventra Health policy Education And Experience Requirements Bachelor’s Degree in Business Administration or equivalent training or experience RHIT and/or CPC preferred At least five (5) years of Anesthesia/surgery/emergency department (ED) coding experience preferred Knowledge, Skills, And Abilities In depth knowledge of CPT/ICD-10 coding system Knowledge of the requirements of medical record documentation Knowledge of medical terminology and anatomy Strong oral, written, and interpersonal communication skills Strong time management and organizational skills Ability to read, understand, and apply state/federal laws, regulations, and policies Ability to remain flexible and work within collaborative and fast paced environment Ability to communicate with diverse personalities in a tactful, mature, and professional manner Proficient use of computer, telephone, internet, copier, fax, and scanner Maintain proficiency in use of billing software Understand and comply with company policies and procedures Basic knowledge of Outlook, Word, and Excel Ventra Health Equal Employment Opportunity (Applicable only in the US) Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions. Recruitment Agencies Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes. Solicitation of Payment Ventra Health does not solicit payment from our applicants and candidates for consideration or placement. Attention Candidates Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters. To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. Statement of Accessibility Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/. Show more Show less

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0 years

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Vadodara, Gujarat, India

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JOB OVERVIEW JOB TITLE: Employee Assistant Specialist DEPARTMENT: Employee Assistant LOCATION: Vadodara DUTIES & RESPONSIBILITIES Provides guidance, support and counsel to employees on defined employee relations issues. Escalates to senior personnel as appropriate. Facilitates company-approved employee training sessions and guidance meetings. Build and maintain positive relationships with existing business consultants in the US. Act as a liaison between the client and consultants to ensure client satisfaction and adjust strategies as needed. Communication and negotiation skills for communicating and resolving grievance issues Lead efforts to increase retention and consultant engagement. Resolve and address questions and concerns from consultants. Generate business leads and business opportunities by networking with the consultants. Work with the client service managers to leverage the received leads. Coordinate with internal teams to ensure excellent experience for consultants. Assists in conducting termination interviews, identifies potential employee relations issues, reports findings, and recommends action. EDUCATION & TRAINING UG: Any Graduate in Any Specialization PG: Any Postgraduate in Any Specialization SKILLS & ABILITIES Positive attitude Leadership and Mentoring Skills Account Management Negotiation Skills Enthusiastic Strong Communication skills Learning attitude Learning Agility Go-getter attitude Self-confidence and self-starter WORKING CONDITIONS WORK ENVIRONMENT: Full-time HOURS / SHIFTS: Night Shift BENEFITS Excellent Salary Structure Best in the Industry Monthly Incentive Structure Employee-friendly corporate work culture Exposure to interact with US people Timings are fixed with Saturday and Sunday Off Lucrative Rewards and Recognition Show more Show less

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0 years

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Bengaluru, Karnataka, India

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Job Title: Team Leader, Operations Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations Communicate expectations to employees and provide timely updates Provide subject matter expertise in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Promote the Concentrix values through both behavior and attitude, including being an advocate for team members Candidate Profile Associate's degree in related field with two to four years of relevant experience preferred Highly motivated individual with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable Ability to mentor, coach and provide direction to a team of employees Willingness to work a flexible schedule Career Level Description Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks. << Philippines ONLY, Additional Description >> Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies Support and manage the program together with other Team Leaders and Managers Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal requirements Manage team members on their performance on a regular basis, and write and deliver performance appraisal. The Team Leader’s role is a managerial level position, a position reposed with trust and confidence. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Location: IND Bangalore - Millenium Towers - MT2 Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1614788 Show more Show less

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0 years

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Bengaluru, Karnataka, India

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Vendor Management is accountable for the services and products delivered globally by Vendors. Key responsibilities include: Pre-Contract Collaborate with the team members and Tech Sourcing to ensure the appropriate processes are adopted to select the best vendor along with the right contract structure. Ensure OLA’s and SLA underpinning contracts align with desired service Post-Contract Contract Management Ensure an operating rhythm is established with appropriate type of service provided by the vendor to ensure service/products are delivered to expectation. For some vendors this will entail ensuring service reviews and set up and attended by the accurate individuals Be the point of escalation within Technology Operations for contractual and / or commercial disputes / Service & Support issues (this excludes day to day incident resolution / management) Pro-actively handle contract terminations, closure, transfer and renewals. Vendor manager should demand challenge and perform due diligence prior to closures, renewal and termination of contracts, this activity should be performed in consultation with any appropriate team members such as the business Ensure changes to the contract are coordinated in line with change management processes and update all central repositories Control and Governance Develop an account plan for each vendor which will drive interaction and effective demand management. Ensure vendor database is maintain and up-to-date Socialize Vendor Management’s programs and processes to Sourcing, Team members, and Finance, Create focused vendor relationship strategies for critical vendors and encourage diversity within our vendor base Vendor performance is monitored, reported, tracked & reviewing performance using metrics to measure success according to the contract guidelines and account plans Designing and implementing continuous process and quality improvements (driving efficiency and effectiveness) within the vendor management program in conjunction with GSO, Finance, and Sourcing teams Drive vendor behavior and deliver continuous improvement in vendor performance that develops revenue and earnings growth and expense management, ensuring team members have appropriate visibility When required and appropriate facilitate vendor audits of Refinitiv and bench marking activities Policy and Process Ensure adherence to Refinitiv contracting processes and Refinitiv Sourcing / Supplier management operating model Where appropriate ensure vendors & their teams are aligned with LSEG SOX, Logical Systems Access processes, Service Management (Change, Incident, Problem management) processes Effective communication of a vendor management vision, strategy and business plan to all team members (internal) and vendors (external) Corporate advocacy of vendor management through relationship building, results delivery and effective communication to ensure vendor management is a core strategic lever for collaborators and Sourcing teams, with measurable results Financial Control Ensure processes are in place for the review and analysis of invoices which in turn will verify accuracy of charges Act as a checkpoint to validate charging Coordinates activities between Finance, Business & Vendor to ensure all invoices are raised & paid in accordance with vendor agreements Ensure Refinitiv payment terms are carried out, where applicable Forecast cost for 3rd part supplier agreements together with high level understanding of spend with input from Service Owners Ensure appropriate team members are advised of contract additions / terminations of to enable accurate budget forecasting Perform expense and cost benefit analyses related to technology products/services associated with cost savings/reduction initiatives, benchmark products/services, market and vendors, and make recommendation based upon analyses Required Skills Advanced Vendor Management experience. Proficiency in ITIL and/or CIPS framework Shown experience in Sourcing Global perspective with ability to act regionally and locally Positive relationship building, communication and presentation skills Excellent customer service and writing skills Shown thought leadership in the areas of vendor management, governance and business processes Experience with e-procurement tools, vendor scorecards, and customer surveying Effective negotiation and strategic sourcing skill Strong digital literacy; proficiency in MS Word, Excel, PowerPoint and Outlook Must be self-motivated, dynamic and able to work with minimal direction Desired Skills Professional experience in the region LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Show more Show less

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8.0 years

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Greater Delhi Area

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Be part of a high growth Customer and Employee Experience consulting firm that has been recognized as one of the fastest growing companies in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America. The opportunity is for a high-achieving sales professional who will be responsible for the next phase of growth by driving business and revenue growth for a fast-growing marketing technology agency. The focus of the role will be on client acquisition as well as the development of sales channels. You must be able to ‘speak’ technology to marketing as well as adept at positioning digital marketing and strategy expertise to clients. You must be self-motivated with a proven track record and ready to roll up your sleeves and work on opportunities yourself while leading a team as well. You will build relationships with decision makers and influencers, in marketing and technology. Quick to build strong relationships with clients, you must have excellent experience, have deep insight in digital, be a digital evangelist, not be averse to risk and a high level of commitment to drive outcomes. Core responsibilities: Ownership of revenue & strategy and execution of the new revenue generation and managing existing client relationships. Experience in selling end to end CX/MarTech projects and platforms to B2B and B2C clients. Experience in defining GTM strategy and managing inbound and outbound lead generation. Deal closure and drive sustainable and profitable growth. This is an individual contributor role focused on hunting. Develop strong relationships with client service professionals (CMO/CDO/CIO) and others to understand specific opportunities, leads, and engagements, and drive account growth. Plan and oversee a strategic sales strategy to identify industries and verticals to target based on our sweet spot, create a point of view and lead a sales team to win new work. Plan, oversee and participate in sales pitches including prospect identification, pitch development and review. What does the candidate require for this role? 8+ years of overall experience with minimum 2 years of experience in digital marketing and technology solutions. Must have experience working in digital agencies or digital technology providers. Must have deep experience in selling to CMOs, and some experience selling to the CIO. Results-driven sales professional with experience in solution selling, business development, contract negotiation and key account management in digital. Should have a sound understanding of digital ecosystem; and defining digital strategies for clients and marketers across web, mobile and social eco-system. Entrepreneurial 'hunter' mentality. Benefits of this role Competitive compensation package including base salary, uncapped commission, and bonuses. Experience faster growth than other organizations; diligent performers can vouch for promotions and rapid growth at Altudo. Competitive compensation package including base salary, uncapped commission, and bonuses. Opportunity to develop and lead a high-performing sales team. Work with a diverse range of clients and industries to expand your knowledge and expertise. About Altudo Altudo is an award-winning customer experience consulting firm with a global presence across the US, Canada, and South America. Recognized as one of the fastest-growing companies in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America, Altudo has cemented its position as a leader in the industry. Altudo is proud to be recognized among India’s top 50 Best Companies to Work For™ in 2022 and 2023 by the Great Place to Work® Institute. It is also certified as a great workplace for women and millennials. Over the last two decades, we have established ourselves as a leader in the customer experience space, with over fifty Fortune500 companies among our clients. We specialize in creating solutions that improve customer experience and drive revenue. Our work has earned us numerous accolades and international recognition. Our success is rooted in our people and our work culture. We provide fast-track growth opportunities to our top performers and foster entrepreneurial avenues that contribute to their holistic development at Altudo. Additionally, we have strong alliances with Sitecore (Platinum), Microsoft, BigCommerce, and Adobe. At Altudo, we are committed to maintaining a workplace that upholds the principles of diversity, equity, and inclusion. We have a strict zero-tolerance policy toward any form of discrimination or harassment based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any other characteristic protected by law. All employees are expected to foster an environment of mutual respect, and any violation of this policy may result in disciplinary action, up to and including termination of employment. Learn more about us at https://www.altudo.co/ Show more Show less

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4.0 years

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Hyderabad, Telangana, India

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Company Description Founded in 2006, eHealth Technologies is the leading provider of medical record retrieval and organization services and image-enabled Health Information Exchanges (HIEs). With customers across the country, eHealth Technologies works with prominent HIEs and the nation’s top-ranked hospitals, including 16 of the 20 US News & World Report Honor Roll Hospitals for 2018-2019. The company’s eHealth Connect® solution enhances patient and physician satisfaction by streamlining referrals and intelligently aggregating patients’ clinical records. This assures physicians have the right healthcare information to care for their patients, right when they need it. As a critical adjunct to HIEs, eHealth Connect® Image Exchange enables the automated access to all types of medical images in the context of the aggregated patient record, in full diagnostic quality. Career Opportunity Description Software Engineer is responsible for development of products at eHealth technologies. The person will work in a dynamic, fast paced, team-oriented work environment that is guided by and upholds the company’s core values. Under guidance of the Principal Architect, Development Managers, Lead Software Engineers, Software Engineer will develop innovative web-based solutions. This is a hands-on position and the candidate must possess strong technological skills and be able to work as an individual contributor while also providing guidance to others. This position requires solid organizational and technical skills with great follow through. The person chosen for this opportunity will have experience working in a dynamic, fast paced, technical, team-oriented work environment that is guided by and upholds company core values Primary Responsibilities Develop and maintain innovative cloud-based web applications. Front-end development in Angular 9, TypeScript, JavaScript, CSS3, HTML5, SCSS/SASS/LESS, Express.JS, and other technologies. Back-end development in .NET Core, Web API, Back-end development in MVC, C#/Azure Functions, Azure Event Grid, Azure CosmosDB, Azure Cognitive Search, Azure Service Bus, Azure Storage, Application Insights, and other technologies. Working with the team to perform coding, unit testing (Jasmin/Karma, xUnit), bug resolution, deployment, and documentation. Active participation in our agile methodology including attendance at scrums, demos, retrospective and planning sessions (story pointing). Demonstrate a strong working understanding of the industry best standards in software development and version controlling. Ensure the quality and low bug rates of code released into production. Various additional duties as determined necessary by eHealth Technologies PHI Secure Area Access Employee shall be granted access into the Secure Area of the Department of Information Technology, Research and Development as well as the Secure Area of the Operations Department that are each classified and rated for consistent access, use, and disclosure of Protected Health Information (“PHI”), electronic Protected Health Information (“ePHI”), and/or Personally Identifiable Information (“PII”) (collectively known as a “PHI Secure Area”), for occasional access, use, and disclosure of PHI/ePHI/PII consistent with the requirements of the HIPAA Privacy and Security Rules and related to the Primary Responsibilities of this position. Employee shall be required to maintain badge access into and out of the PHI Secure Area for audit control purposes consistent with Employee’s need for the occasional access, use, and disclosure of PHI/ePHI/PII from within the PHI Secure Area. Employee agrees to safeguard all PHI/ePHI/PII access, used, and disclosed from within the PHI Secure Area and shall not transport PHI/ePHI/PII outside of the PHI Secure Area without approval of the Chief Privacy Officer and/or Security Officer. Failure to follow these requirements and corporate policy may result in disciplinary sanctions up to and including termination. Knowledge And Skill Requirements 4-year degree in computer science, computer engineering or a related field, 3+ years of work experience in the field. Experience working in a development team for a minimum 3 years. 3+ years of experience developing web-based applications using cloud technologies such as AWS/Azure or equivalent. Good at data structures, algorithms, and must have a good understanding of Big(O) notation and techniques. Good understanding of OOPs concepts and SOLID principles. 2+ years of experience in implementing Microservices and API Architecture. Extensive experience with the. NET framework and other technologies: .NET Core, C#, Web API. Experience developing web-based systems for cloud deployment in AWS/Azure or equivalent. Hands-on experience on cloud services such as APIM, Azure Storage, Service Bus, Event Grid, CosmosDB, Azure Search etc., Knowledge of scrum/agile practices. Knowledge of JavaScript on the front and back end including Node.js Good working knowledge in Angular or equivalent framework. Knowledge of NoSQL databases. Knowledge of security practices for web development Solid experience with REST API and user auth (JWTs & OAuth2) Good to have experience working with Auth0/SSO Excellent troubleshooting skills. Ability to communicate effectively both verbally and in writing. Tenacity and ability to manage change adeptly Focus on timely deliveries with a sense of urgency in responding to requests Understanding of HIPAA and HITECH is a plus. Key Relationships Directly Supervised by IT – Software Engineer, Manager Interacts with IT - Solutions Architect Interacts regularly with IT - Scrum Master, Immediate Dev & QA Team members (US & India) Essential Functions Mental Requirements include: General, Visual, and Analytical skills Excellent troubleshooting skills are critical for success in this role Work Conditions On-call availability during the week with occasional weekend work. Work requires willingness to occasionally work a flexible schedule. Show more Show less

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4.0 years

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Hyderabad, Telangana, India

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Company Description Founded in 2006, eHealth Technologies is the leading provider of medical record retrieval and organization services and image-enabled Health Information Exchanges (HIEs). With customers across the country, eHealth Technologies works with prominent HIEs and the nation’s top-ranked hospitals, including 16 of the 20 US News & World Report Honor Roll Hospitals for 2018-2019. The company’s eHealth Connect® solution enhances patient and physician satisfaction by streamlining referrals and intelligently aggregating patients’ clinical records. This assures physicians have the right healthcare information to care for their patients, right when they need it. As a critical adjunct to HIEs, eHealth Connect® Image Exchange enables the automated access to all types of medical images in the context of the aggregated patient record, in full diagnostic quality. Career Opportunity Description Software Engineer is responsible for development of products at eHealth technologies. The person will work in a dynamic, fast paced, team-oriented work environment that is guided by and upholds the company’s core values. Under guidance of the Principal Architect, Development Managers, Lead Software Engineers, Software Engineer will develop innovative web-based solutions. This is a hands-on position and the candidate must possess strong technological skills and be able to work as an individual contributor while also providing guidance to others. This position requires solid organizational and technical skills with great follow through. The person chosen for this opportunity will have experience working in a dynamic, fast paced, technical, team-oriented work environment that is guided by and upholds company core values Primary Responsibilities Design, develop and maintain innovative cloud-based web applications. Front-end development in Angular 9, TypeScript, JavaScript, CSS3, HTML5, SCSS/SASS/LESS, Express.JS, and other technologies. Back-end development in .NET Core, Web API, Back-end development in MVC, C#/Azure Functions, Azure Event Grid, Azure CosmosDB, Azure Cognitive Search, Azure Service Bus, Azure Storage, Application Insights, and other technologies Working with the team to perform requirements gathering, detailed design, coding, unit testing (Jasmin/Karma, xUnit), bug resolution, deployment, and documentation Active participation in our agile methodology including attendance at scrums, demos, retrospective and planning sessions (story pointing). Demonstrate a strong working understanding of the industry best standards in software development and version controlling. Ensure the quality and low bug rates of code released into production. Bring “continuous improvement” mindset to the team and encourage learning and professional growth. Various additional duties as determined necessary by eHealth Technologies PHI Secure Area Access Employee shall be granted access into the Secure Area of the Department of Information Technology, Research and Development as well as the Secure Area of the Operations Department that are each classified and rated for consistent access, use, and disclosure of Protected Health Information (“PHI”), electronic Protected Health Information (“ePHI”), and/or Personally Identifiable Information (“PII”) (collectively known as a “PHI Secure Area”), for occasional access, use, and disclosure of PHI/ePHI/PII consistent with the requirements of the HIPAA Privacy and Security Rules and related to the Primary Responsibilities of this position. Employee shall be required to maintain badge access into and out of the PHI Secure Area for audit control purposes consistent with Employee’s need for the occasional access, use, and disclosure of PHI/ePHI/PII from within the PHI Secure Area. Employee agrees to safeguard all PHI/ePHI/PII access, used, and disclosed from within the PHI Secure Area and shall not transport PHI/ePHI/PII outside of the PHI Secure Area without approval of the Chief Privacy Officer and/or Security Officer. Failure to follow these requirements and corporate policy may result in disciplinary sanctions up to and including termination. Knowledge And Skill Requirements 4-year degree in computer science, computer engineering or a related field, 6+ years of work experience in the field. Experience working in a development team for a minimum 6 years. 6+ years of experience designing web-based applications using cloud technologies such as AWS/Azure or equivalent. Good at data structures, algorithms, and must have a good understanding of Big(O) notation and techniques. Good understanding of OOPs concepts and SOLID principles. Strong Knowledge of Object Oriented Analysis and Design, Software Design patterns. 6+ years of experience in implementing Microservices and API Architecture. Extensive experience with the. NET framework and other technologies: .NET Core, C#, Web API. Experience designing web-based systems for cloud deployment in AWS/Azure or equivalent. Hands-on experience on cloud services such as APIM, Azure Storage, Service Bus, Event Grid, CosmosDB, Azure Search etc., Knowledge of scrum/agile practices. Knowledge of JavaScript on the front and back end including Node.js Good working knowledge in Angular or equivalent framework. Knowledge of NoSQL databases. Knowledge of security practices for web development Solid experience with REST API and user auth (JWTs & OAuth2) Good to have experience working with Auth0/SSO Excellent troubleshooting skills. Ability to communicate effectively both verbally and in writing. Tenacity and ability to manage change adeptly Focus on timely deliveries with a sense of urgency in responding to requests Understanding of HIPAA and HITECH is a plus. Key Relationships Directly Supervised by IT – Software Engineer, Manager Interacts with IT - Solutions Architect Interacts regularly with IT - Scrum Master, Immediate Dev & QA Team members (US & India) Essential Functions Mental Requirements include: General, Visual, and Analytical skills Excellent troubleshooting skills are critical for success in this role Work Conditions On-call availability during the week with occasional weekend work. Work requires willingness to occasionally work a flexible schedule. Show more Show less

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2.0 years

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Greater Delhi Area

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Be part of a high-growth digital and customer experience consulting firm that has been recognized as one of the fastest growing companies in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America. We are seeking a Director, Performance Marketing to lead our paid media practice. This role will be responsible for planning, executing, optimizing, and scaling paid advertising campaigns for our clients to drive customer acquisition, engagement, and retention. You will work closely with cross-functional teams to maximize ROI and ensure our marketing strategies align with business objectives. This role will give you an opportunity to run Practices and Service Lines in the next 2 years as you’ll learn how to run a digital marketing business, be exposed to all parts of the business and service the world’s most recognized brands. Opportunities to relocate to North America are also available and offered to our brightest talent based on business needs. Core responsibilities: • Develop and implement performance marketing strategies across various digital channels, including PPC, SEO, social media, display advertising, and email marketing for clients. • Bring innovation to our service offerings and value to we bring to clients • Monitor and analyze campaign performance, providing regular reports and insights to clients to optimize ROI. • Collaborate with clients to understand their business goals and tailor marketing strategies to meet their needs. • Manage and allocate marketing budgets effectively to maximize client performance. • Conduct A/B testing and other experiments to improve campaign effectiveness. • Stay up to date with industry trends and best practices to ensure cutting-edge marketing strategies for clients. • Lead and mentor a team of marketing professionals, fostering a culture of continuous improvement and innovation. • Contribute to the growth of the Digital Marketing and Performance Marketing practice to $15 mn in next 3 years by identifying new business opportunities, creating service offerings and developing GTM strategies. What does the candidate require for this role? • 7+ years of experience in performance marketing or digital advertising. • Expertise in Google Ads, Meta Ads, LinkedIn Ads, and programmatic platforms. • Proficiency in Google Analytics 4 (GA4), Tag Manager, and Looker Studio. • Strong skills in budget management, bid strategies, and ROAS optimization. • Experience with A/B testing, CRO, and landing page optimization. • Familiarity with marketing automation (HubSpot, Marketo) and CRM (Salesforce). • Strong analytical, strategic thinking, and collaboration skills. • Preferred certifications in Google Ads, Meta Blueprint, or Google Analytics. What’s in it for you? • Learn how to run a practice and grow into a leader • Work with some of the most well-known brands • Develop your own brand as we’ll position you for thought leadership, events and conferences • We offer a dynamic and fast-paced work environment where you'll have continuous learning opportunities to grow your skills. About Altudo Altudo is an award-winning customer experience agency with a global presence across the US, Canada, and South America. Recognized as one of the fastest-growing companies in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America, Altudo has cemented its position as a leader in the industry. Altudo is proud to be recognized among India’s top 50 Best Companies to Work For™ in 2022 and 2023 by the Great Place to Work® Institute. It is also certified as a great workplace for women and millennials. Over the last two decades, we have established ourselves as a leader in the customer experience space, with over fifty Fortune500 companies among our clients. We specialize in creating solutions that improve customer experience and drive revenue. Our work has earned us numerous accolades and international recognition. Our success is rooted in our people and our work culture. We provide fast-track growth opportunities to our top performers and foster entrepreneurial avenues that contribute to their holistic development at Altudo. Additionally, we have strong alliances with Sitecore (Platinum), Microsoft, BigCommerce, and Adobe. At Altudo, we are committed to maintaining a workplace that upholds the principles of diversity, equity, and inclusion. We have a strict zero-tolerance policy toward any form of discrimination or harassment based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any other characteristic protected by law. All employees are expected to foster an environment of mutual respect, and any violation of this policy may result in disciplinary action, up to and including termination of employment. At Altudo, we are committed to maintaining a workplace that upholds the principles of diversity, equity, and inclusion. We have a strict zero-tolerance policy toward any form of discrimination or harassment based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any other characteristic protected by law. All employees are expected to foster an environment of mutual respect, and any violation of this policy may result in disciplinary action, up to and including termination of employment. Learn more about us at https://www.altudo.co Show more Show less

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4.0 years

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Chennai, Tamil Nadu, India

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Share this job The Opportunity Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world’s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future – for today’s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy’s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy to date, the team has executed engineering and commissioning for projects in more than 80 countries. Project Engineering focuses on designing, communicating, and implementing an operational plan for completing an engineering-based project including Preparing designs, project controls and specifications, schedules, cost estimates, production, transportation, installation, testing and/or commissioning of new infrastructure, facilities, equipment, etc. Monitoring progress and performance against the project plan; taking action to resolve operational problems and minimize delays. Identifying, developing, and gathering the resources necessary to complete the project. How You’ll Make An Impact Prepare Key Line Diagrams, Protection Interface, and Feeder Block Diagrams and analyze tender documents and technical specifications and prepare Design Intent Documents. Develop Protection Single Line Diagrams showing principles, relays, meters, and Functional Design Standards/Descriptions. Create signal lists, trip matrices, logics, and interlocks. Review vendor drawings and documents. Prepare schematics for interface equipment in Control & Relay Panel schemes. Develop circuit diagrams for new and existing setups, especially for retrofit projects. Prepare Cable Block Diagrams, relay ordering information, Cable Schedules and create lists for wiring, termination, and labeling for panel manufacturing. Identify and modify existing drawings using standard markups. Essential knowledge of Primary Equipment, Bay Controller Units, SCADA, RTU, and Tele protection. Design Low Voltage AC Panels, DC Panels, Auxiliary Transformers, Battery & Charger Sizing, and ACDC Cable Sizing. Expertise in AIS & GIS secondary designs and work with various departments for design progress and completion. Conduct technical risk and opportunity assessments and estimate engineering hours and validate inputs. Prepare Functional Design Specifications, Technical Specifications, General Arrangement Drawings, Circuit Diagrams, System I/O Schedules, Test Specifications, and O&M literature. Use Hitachi energy configuration tools and software. Set up procedures and reports for Factory Acceptance Testing and provide progress information to Project Managers and ensure timely delivery of project milestones. Participate in design review and lessons learned processes and assist the tendering team with customer requirements, technical questions, documentation, specifications, reports, architectures, task lists, and time estimates. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background Bachelor's degree in electrical engineering. Should have 4-7 years in relevant fields. Proficiency in 2D CAD design tools, E3, modern protection & control systems software & hardware tools. Familiarity with IEEE, IEC protocols (101, 103, 104, 61850. Experience in substation tendering and project engineering activities. Commitment to high-quality digital solutions. Experience in Secondary CRP Design, Relays/IEDs configuration. Knowledge in testing and commissioning for design schematics. Strong design capability in Protection Systems/Power Systems. High technical experience with strong coordination skills. Experience with protection and control IEDs using PCM. Experience within the Electricity Supply Industry. Proficiency in spoken and written English. Apply now Location Chennai, Tamil Nadu, India Job type Full time Experience Entry Level Job function Engineering & Science Contract Regular Publication date 2025-05-23 Reference number R0070877 Show more Show less

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Mumbai Metropolitan Region

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Main Purpose: The incumbent will be responsible for assessing the overall trade flow plan including commercial terms, cargo operations, payment terms and legal obligations of sale and purchase transactions concluded by the company. The incumbent will then draft or review the underlying commercial contracts keeping in mind Trafigura’s interests and business strategy and will also highlight all potential risks for consultation with other key departments such as Trading, Cargo Operations, Trade Finance, Claims, Legal etc. Knowledge Skills and Abilities, Key Responsibilities: Knowledge, Skills and Abilities - Commerce, Business Administration, Law or equivalent qualification with impressive academic credentials - Strong communication skills - Strong interpersonal skills - Ability to meet deadlines - Accurate and efficient working style with high attention to detail - Computer literacy: MS Word, MS Excel and Outlook - Adaptive to change - Self-starter and pro-active attitude - Proficient in English. Knowledge of French language is helpful - Willingness to work in flexible time zones - Basic knowledge of international commercial terms (Incoterms 2000, 2010 and 2020) Key Responsibilities - Assessing commercial, operational and legal risks in a sale/purchase transaction and highlight the same promptly to relevant departments - Preparing and reviewing contracts for the physical movement of oil via vessel/trucks/rail car/pipeline which accurately reflect the verbal negotiations - Processing and reviewing of contractual amendments, including the countering of commercial terms, operational terms, payment provisions, lay time and demurrage provisions, and legal provisions - Liaising with traders, operators and other internal departments highlighting potential risks in the transactions and providing advice to reduce the same - Preparing and reviewing other oil related agreements including; tender documents, book out agreements, storage agreements, master trading agreements, and counterparty general terms and conditions - Liaise closely with other departments to discuss and finalize company’s contractual position - Issue final contracts, termination agreement, Non-Disclosure Agreements or amendments after compiling views of key departments - Pro-actively liaise with stakeholders to achieve mutually acceptable contractual position - Take advisory role to suggest traders’ ways to mitigate key risks and highlight those exceptions to management - Timely filing of contracts, amendments, communications on the in-house database management software’s - Strict adherence and compliance to Trafigura’s policy and code Key Relationships and Department Overview: - Counterparties - Traders - Cargo Operators - Trade Finance - Deals Desk - Claims - Foreign Exchange, VAT, Legal, Securitization departments Show more Show less

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Greater Delhi Area

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Be part of a high-growth digital and customer experience consulting firm that has been recognized as one of the fastest growing companies in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America. The Altudo Product Division (Rainmakers): Altudo Rainmakers is a hyper-focused, high-growth team within Altudo which works closely with leading Martech and digital workplace B2B SaaS decacorns and unicorns, soonicorns and disruptive startups. This division serves as an APAC, Middle East and North American partner to the likes of Asana, Similarweb, GWI, Zendesk, Salesforce, and SproutSocial, amongst others, serving over 250 customers, including some of the most recognizable brand names in each region. Altudo Rainmakers is a high-performance team that has clocked 80% YoY growth and seeks to blitz its growth in the coming year. Our culture ensures we really provide fast track growth opportunities to our top performers and provide them with entrepreneurial opportunities that contribute to their holistic development at Altudo. This opportunity is for that high achieving individual who will be responsible for the next phase of Altudo’s growth by driving business and strategic account growth. You will build relationships with decision makers and influencers (CIO/CMO/CDO etc.) including leaders from World class SaaS Unicorn Product companies in leading Martech and digital B2B space. The individual will be responsible for developing, executing, and owning a long- term account strategy for customers. You will be responsible for retention and expansion of accounts in addition to driving adoption of our Market Intelligence solutions in core processes across the business. You will own the relationship with customers and key decision makers helping them with reaching business goals and KPIs leveraging market intelligence and our consulting services. Please note: This role is aligned with the Canada market, and the working hours are from 5:30 PM to 2:30 AM IST. Kindly apply only if you are comfortable with the mentioned shift timings. Core Responsibilities • Manage and develop long-term partnerships with some of the biggest brands in the world. • Increase renewal rates by owing up the revenue numbers. • Manage relationship with account users regarding engagement and product adoption in order to exceed commercial targets. • Identify and lead up-sell and cross-sell opportunities to drive new business growth through greater advocacy and reference-ability. • Influence future lifetime value through higher product adoption, customer satisfaction and overall engagement. What will I bring to the team? • Excellent communication and presentation skill. • Strong understanding of SAAS. • Ability to run commercial discussions • Minimum 2+ years of commercial experience navigating renewals and upsells. • Excellent communication and presentation skills • Ability to influence, confidently handle objections, and resolve customer issues. • Experience in account management. • Experience in managing multi departmental accounts • Good to have knowledge of ISMS. • Experience in engaging with CX level executives in organizations. • Deep understanding of value drivers in recurring revenue business models • Team player able to effectively interact with colleagues and business partners across the company. What’s in it for you? • Accelerated growth, quarterly reviews and half yearly promotions for high achiever. • Be part of a high potential, high performing digital transformation culture and customer experience consulting company which grew 80% year on year in last 2 years. • A proven playbook to set you up for success: we've got your back • A rewarding compensation plan with uncapped incentives - you win, we win About Asana - https://asana.com/company Asana is a work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives, so they can move faster and accomplish more with less. We’re looking for a detail-oriented, cross- functional player who can navigate the organization and advocate for customers internally. You will be committed to helping customers adopt Asana as both a technology product and a holistic approach to collaboration across their organization. You will be a consultant focused on supporting our rapidly growing enterprise and strategic customer base. You will serve as an empathetic customer advocate, problem solver, partner in change, and product expert, as well as the voice of your customers cross-functionally. About Altudo Altudo is an award-winning customer experience consulting firm with a global presence across the US, Canada, and South America. Recognized as one of the fastest-growing companies in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America, Altudo has cemented its position as a leader in the industry. Altudo is proud to be recognized among India’s top 50 Best Companies to Work For™ in 2022 and 2023 by the Great Place to Work® Institute. It is also certified as a great workplace for women and millennials. Over the last two decades, we have established ourselves as a leader in the customer experience space, with over fifty Fortune500 companies among our clients. We specialize in creating solutions that improve customer experience and drive revenue. Our work has earned us numerous accolades and international recognition. Our success is rooted in our people and our work culture. We provide fast-track growth opportunities to our top performers and foster entrepreneurial avenues that contribute to their holistic development at Altudo. Additionally, we have strong alliances with Sitecore (Platinum), Microsoft, BigCommerce, and Adobe. At Altudo, we are committed to maintaining a workplace that upholds the principles of diversity, equity, and inclusion. We have a strict zero-tolerance policy toward any form of discrimination or harassment based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any other characteristic protected by law. All employees are expected to foster an environment of mutual respect, and any violation of this policy may result in disciplinary action, up to and including termination of employment. Learn more about us at https://www.altudo.co/channels Show more Show less

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5.0 years

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Pune, Maharashtra, India

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Role: Payroll Specialist Location: Kharadi, Pune Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. The Payroll Specialist is part of a regional team responsible for the timely and accurate end-to-end processing of payroll across multiple countries within Smith+Nephew. Key responsibilities include managing payroll data, updating systems such as Workday and local payroll platforms, and ensuring smooth operation of interfaces between these systems and external vendors. The role encompasses all payroll functions and is not limited to specific countries. Flexibility to support additional payrolls outside the specialist’s usual scope may be required based on business needs. What will you be doing? Entry and review of the weekly, biweekly, or monthly payroll time data as the need arises; employee maintenance; tax information; direct deposit; new hire; termination; and any other current employee processing. This also includes processing end-to-end payroll. Coordinate with Human Resource Department personnel on the timely and accurate updating of employee master file changes in Workday. HR system when discrepancies or errors are found. Manage interfaces and reports between Workday HR and local payroll systems. Able to explain pay slips to employees in terms of taxation, social contributions, and other pay items. Audit payroll data entry and employee status changes to ensure accuracy prior to payroll execution. Participates in internal and external training to keep up to date with the most recent legal changes within the countries in scope. Ensure timely and accurate administration of employee garnishments, insurances, and taxes, ensuring proper withholding and remittance to appropriate agencies and authorities. Work as a member of the GBS cross-functional team on projects related to system upgrades for Workday, local Payroll and Time & Attendance systems. Handles employees' cases through ServiceNow to provide accurate resolution in agreement with the established SLAs. Lead or participate in Continuous improvement and Data Analytics initiatives. What will you need to be successful? Education: Bachelor’s or Master's degree from any stream is preferred, or equivalent experience. Should have a minimum of 5 to 7 Years of proven experience processing multistate Indian payroll. Should have a thorough knowledge of INCOME TAX calculation & returns filing (Quarterly & Annual) for INDIA PAYROLL. Sound knowledge of STATUTORY Compliances (PF, PT, MLWF, ESIC & Gratuity)! Should have a Knowledge of ESOP & PERK. Solid experience of working with MS EXCEL is required. Advanced Excel Knowledge preferred. Should be flexible for working hours during Payroll submission Days Competences: Customer Focus, Flexible, Deliver on Commitments, Eye for Details. Should be comfortable for need basis travel, 10% to 20% You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Show more Show less

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3.0 years

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Greater Delhi Area

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Be part of a high-growth digital and customer experience consulting firm that has been recognized as one of the fastest growing companies in America by Inc. 5000 and honoured in the Deloitte Technology Fast 500 North America. The Altudo Product Division (Rainmakers): Altudo Rainmakers is a hyper-focused, high-growth team within Altudo which works closely with leading Martech and digital workplace B2B SaaS decacorns and unicorns, soonicorns and disruptive startups. This division serves as an APAC, Middle East and North American partner to the likes of Asana, Similarweb, GWI, Zendesk, Salesforce, and SproutSocial, amongst others, serving over 250 customers, including some of the most recognizable brand names in each region. Altudo Rainmakers is a high-performance team that has clocked 80% YoY growth and seeks to blitz its growth in the coming year. Our culture ensures we really provide fast track growth opportunities to our top performers and provide them with entrepreneurial opportunities that contribute to their holistic development at Altudo. We’re looking for a detail-oriented, cross-functional player who can navigate the organization and advocate for customers internally. You will be committed to helping customers adopt Asana as both a technological product and a holistic approach to collaboration across their organization. You will be a consultant focused on supporting our rapidly growing enterprise and strategic customer base. You will serve as an empathetic customer advocate, problem solver, partner in change, and product expert, as well as the voice of your customers cross-functionally. Core Responsibilities: Deeply understand Asana the product as well as each customer’s business, including the business issues and problems being resolved by the engagement and Asana, to serve as both a product expert and trusted advisor through the change process. Analyze the strengths and opportunities of our professional services offerings and engagements, both at a customer and broader program level, to drive continuous enhancement of our program and how we serve our amazing customers. Partner with the Sales teams to develop and drive account strategy for key accounts. Develop deep understanding of customer needs and articulate how Asana can address those pain points. Build and deliver data-driven business cases to help prospects understand the value Asana can have on their organizations. Position yourself as a trusted advisor for customers and for the Sales teams. Exceed targets and be a key player in influencing how Asana achieves its revenue goals Requirements 3+ years’ experience in customer-facing consulting role, ideally with experience on an engagement team in a consulting firm. A storyteller who is comfortable presenting a company and product to anyone in any setting. Proven ability to effectively influence senior-level decision makers. Data-driven mindset with the ability to clearly articulate business value. Exceptional cross-functional leader and collaborator. Good in build relationships, using both courage and candor in a manner that fosters credibility, trust, and opportunity with clients and colleagues. Must have a growth mindset, a high general business acumen for what drives success for our clients as well as how change impacts that success, and an aptitude for taking the initiative and problem solving in the face of ambiguity. What’s in it for you? Gain hands-on experience in SaaS consulting and digital transformation. Work in a collaborative and learning-focused environment. Opportunity to grow your career in project management and enterprise solutions. About Altudo Altudo is an award-winning customer experience consulting firm with a global presence across the US, Canada, and South America. Recognized as one of the fastest-growing companies in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America, Altudo has cemented its position as a leader in the industry. Altudo is proud to be recognized among India’s top 50 Best Companies to Work For™ in 2022 and 2023 by the Great Place to Work® Institute. It is also certified as a great workplace for women and millennials. Over the last two decades, we have established ourselves as a leader in the customer experience space, with over fifty Fortune500 companies among our clients. We specialize in creating solutions that improve customer experience and drive revenue. Our work has earned us numerous accolades and international recognition. Our success is rooted in our people and our work culture. We provide fast-track growth opportunities to our top performers and foster entrepreneurial avenues that contribute to their holistic development at Altudo. Additionally, we have strong alliances with Sitecore (Platinum), Microsoft, BigCommerce, and Adobe. At Altudo, we are committed to maintaining a workplace that upholds the principles of diversity, equity, and inclusion. We have a strict zero-tolerance policy toward any form of discrimination or harassment based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any other characteristic protected by law. All employees are expected to foster an environment of mutual respect, and any violation of this policy may result in disciplinary action, up to and including termination of employment. Learn more about us at https://www.altudo.co/channels Show more Show less

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Bengaluru, Karnataka, India

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WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. The WEKA® Data Platform sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy. WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey. What You'll Be Doing As a Technical Account Manager (TAM), you will utilize your strong technical competencies and customer management skills to provide a high level of personalized, proactive, and reactive enterprise-class solutions and services to our customers. Our TAM team is responsible for managing and maintaining relationships with our customers, ensuring their technical needs are met, and helping them to fully leverage WEKA’s products and solutions. The Technical Account Manager (TAM) role is critical to WEKA’s Premium Services offerings in furthering the WEKA customer relationship and ensuring that our customers achieve the greatest value from their WEKA solution. Working closely and collaboratively within our customers’ organizations, the TAM will understand the customer's business requirements, mission, objectives, technical needs, systems and solutions, environment, and service history. This individual interacts from Staff to Executive level teams and needs to be an excellent written and verbal communicator to both technical and non-technical audiences. As a Technical Account Manager, You'll Provide proactive technical and operational guidance within the framework of their WEKA environment to ensure customers achieving the best possible value from WEKA. Establish customer cadence and proactive engagement to align their needs including, but not limited to technical and business reviews, upgrade/release planning, and expansions, and related documentation. Identify and address customers' critical technical issues and non-technical issues, and coordinate necessary technical activities. Coordination of technical activities may include troubleshooting and solving escalated customer issues directly with the appropriate engineering teams within WEKA and 3rd party vendors for multi-vendor issues when applicable. Monitor customer open cases during business hours. Monitor customer systems, utilizing auto supports and User Console to identify potential problems and trends and subsequently make the necessary recommendations to resolve them to ensure optimal performance of these systems. Track and maintain user configurations and environments. Ensure that all recommended Best Practices are adhered to for maximizing product optimization and uptime. Notify customers of new product features, field/product alert analysis, and recommendations. Help educate the customer on the various tools on the support site and help them understand their WEKA products better. Manage special projects assigned by management to meet customer and cross-functional team needs. Build and maintain a close working relationship with both technical staff and Sr. Leadership from the customer team, in addition to building strong collaborative relationships with internal WEKA teams such as Sales, Sales Engineering, Technical Services, Professional Services, and Engineering You will build a holistic view of the customer and proactively identify areas where value can be maximized, increasing the footprint of products in the customer's environment over time, thereby enhancing customer retention and reference ability. Requirements 10+ Years experience as a Technical Account Manager (TAM) or similar customer facing role. Experience working with customers to identify and resolve critical technical and operational challenges. Excellent written and verbal communication skills. Ability to work within a Global cross-functional team environment. In-depth technical knowledge in three or more of the following areas is essential: Networking ETH/IB UNIX/Linux Storage Technologies Cloud Technology - Amazon Web Services (AWS), Microsoft Azure, Oracle Cloud Infrastructure (OCI), or Google Cloud Platform (GCP). Backup and Recovery AI/ML Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. Ability to follow standard engineering principles and practices. Creative approach to problem solving. Ability to travel to the customers' domestic sites and other global sites as necessary. 24x7 availability for after-hours on-call support for critical issues. The WEKA Way We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards. We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation. We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable. We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win. Concerned that you don’t meet every qualification above? Studies have shown that women and people of color may be less likely to apply for jobs if they don’t meet every qualification specified. At WEKA, we are committed to building a diverse, inclusive and authentic workplace. If you are excited about this position but are concerned that your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA. WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Show more Show less

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Exploring Termination Jobs in India

The termination job market in India is growing rapidly as more companies are looking to hire professionals with expertise in this area. Termination roles are crucial in various industries such as technology, finance, healthcare, and more. If you are a job seeker interested in exploring opportunities in termination, this article will provide you with valuable insights into the job market in India.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

These major cities in India are actively hiring professionals for termination roles across various industries.

Average Salary Range

The average salary range for termination professionals in India varies based on experience and expertise. Entry-level professionals can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.

Career Path

A career in termination typically progresses from roles such as Termination Analyst or Specialist to Termination Manager, and eventually to Termination Director. With experience and expertise, professionals can advance to higher managerial positions within organizations.

Related Skills

In addition to expertise in termination, professionals in this field are often expected to have skills such as data analysis, project management, communication, and problem-solving abilities.

Interview Questions

  • What is the difference between voluntary and involuntary termination? (basic)
  • Can you explain the process of conducting a termination meeting with an employee? (medium)
  • How do you ensure compliance with labor laws and company policies during termination processes? (advanced)
  • How do you handle emotional reactions from employees during termination meetings? (medium)
  • What steps would you take to mitigate potential legal risks during a termination process? (advanced)
  • Have you ever had to handle a difficult termination situation? How did you approach it? (medium)
  • How do you maintain confidentiality during termination processes? (basic)
  • What steps do you take to ensure a smooth transition for the departing employee and the team? (medium)
  • How do you communicate a termination decision to the rest of the team? (basic)
  • Can you provide an example of a successful termination process you have managed in the past? (medium)
  • How do you handle disagreements or pushback from managers or HR regarding a termination decision? (advanced)
  • How do you stay updated on changes in labor laws and regulations related to termination? (medium)
  • What role does empathy play in the termination process? (basic)
  • How do you ensure fairness and equity in termination decisions across different employees? (medium)
  • Have you ever had to rehire an employee who was previously terminated? How did you handle the situation? (advanced)
  • What steps do you take to support the mental health and well-being of employees during a termination process? (medium)
  • How do you handle confidentiality agreements and non-disclosure agreements during a termination process? (medium)
  • Can you explain the impact of a poorly managed termination process on employee morale and company culture? (advanced)
  • How do you handle termination processes in remote work environments? (medium)
  • What metrics or KPIs do you use to evaluate the effectiveness of termination processes? (medium)
  • How do you handle termination processes for employees who are on long-term leave or disability? (advanced)
  • Can you provide an example of a termination process that did not go as planned? What did you learn from it? (medium)
  • How do you handle termination processes for employees who are in leadership positions within the organization? (advanced)
  • How do you approach termination processes for employees who have been with the company for a long time? (medium)
  • How do you ensure transparency and accountability in termination decisions within the organization? (medium)

Closing Remark

As you explore opportunities in the termination job market in India, remember to prepare thoroughly for interviews and showcase your expertise and skills confidently. With the right preparation and mindset, you can secure exciting opportunities in this growing field. Good luck!

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