Job Summary: Provide professional expertise and advise IT and senior leadership in matters relating to technology-related compliance with all applicable laws, regulations, industry standards and corporate compliance requirements. Assess changes in the regulatory, business and technology environment and recommend and implement or guide appropriate changes to IT policies, controls, and processes to address security and technology issues. Manage and coordinate IT audit activities by working with IT leaders, team members, external auditors, regulators, and other organizations that review and assess IT processes and controls. Lead and execute cybersecurity risk management activities include internal compliance and risk management activities as well as third-party vendor security oversight and response to customer security inquiries. Responsibilities: Provide professional expertise and advise leadership in complying with all applicable laws, regulations, and accreditations, including Health Insurance Portability and Accountability Act (HIPAA), Payment Card Industry Data Security Standard (PCI-DSS), FedRAMP, HITRUST, ISO 27001, and EU General Data Protection Regulation (GDPR). Facilitate, oversee, and provide point of contact for all IT audits, assessments, and other reviews of processes and technology. Work with teams to coordinate schedules for activity. Work with IT teams to deliver requested evidence, documentation, conduct interviews, walk through processes, test controls, and negotiate issues. Manage and monitor development and execution of action plans by reviewing and evaluating reports for trends, working with leadership to prioritize findings, and track progress toward agreed upon timeframes. Ensure issues are appropriately documented, relevant, and understood. Perform IT risk and controls assurance assessments of internal and third-party technology-related processes and solutions, working with IT leaders, security architects, Procurement, and other subject matter experts. Perform recurring assessments of information security and technology functions to measure maturity against industry standard baselines, identifying improvement areas, registering risks, and assisting with action plans to move processes to a higher level of maturity. Develop and maintain operational metrics to ensure information security and technology risk and the performance of the IT risk and compliance program is measured sufficiently to enable success. Mentor and coach team members through risk assessments, including scoping of an assessment, resolving conflict, and prioritization of issues. Perform peer review of work product and deliverables. Continuously look to optimize processes, technology and capabilities through tactical and strategic development. Other duties as assigned. Knowledge and Skills: Strong analytical skills; Demonstration of ability to solve problems using best practices and systematic approach Relationship builder; able to create and maintain a trusted network on all levels; Good communication, influencing and negotiating skills; Written and oral communication skills including the ability to communicate complex technical issues to non-technical staff; Project management and organizational skills; Tactful and diplomatic when engaging with all levels of management always maintaining a professional demeanor. Required Experience: 5-8 years direct experience with information security, IT controls assurance and IT audit facilitation Working knowledge of industry standards such as NIST Cybersecurity Framework, FedRAMP, NIST SP 800-53, ISO 27001, Sarbanes-Oxley, SOC1, SOC2, HIPAA, HITRUST and other similar frameworks. Preferred Experience: Experience in cloud-based environments for production applications, including Amazon Web Services, Microsoft Azure, GCP or other large-scale cloud deployment. Understanding of attack vectors and methodologies. Ability to weigh business risks and enforce appropriate information security measures. CISSP, CISM, CISA, CCSA or equivalent certification preferred. Proficient in the use of Microsoft Office (Excel and PowerPoint), Power BI and Power Automate. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Senior Technical Business Analyst As a critical member of the Intelligent Process Automation (IPA) team, the Business Analyst serves as the liaison between Process Owners and IPA Engineering team to analyze, build and deploy Automated solutions. Working Closely with the IPA Platform Owner, this role is primarily responsible for the Functional & Technical analysis of AS-IS business processes, the breakdown of processes into technical requirements/stories and the ongoing collaboration between business and engineering thru production delivery. Key Responsibilities: Conduct process walkthrough and data capture sessions with identified process owners to gain an understanding of each opportunity for process automation. Perform As-Is process analysis of targeted workflows across a diverse set of enterprise and proprietary applications. Review analysis with Platform Owner and Technical Leads for feasibility and technical dependencies Provide recommendations for process improvements as part of automation, or as re-requisite to automation. Create reports for each analyzed process indicating qualification, automation design, level of effort and execution plan. Create technical stories in requirements tracking using Kanban Board work with Sr./Lead developers on prioritization and execution. Prepare and execute Pre-Product/User Acceptance Testing (UAT)/ HyperCare activities prior to production adoption. Come up with Proper Dashboard on Process in production to define a Outcomes. Provide communication and knowledge transfer to Support and Operations resources when new automations go live. Serve as an evangelist of Process Automation throughout the GHX Enterprise Use data and process to drive decisions. Stay up to date on Process Automation trends and vendors. Key Skills/Competencies: Ability to work independently and think critically while executing primary responsibilities. Professional experience interacting with commercial web-based applications in a support, analyst, QA or developer role. Deep understanding of UiPath (Preferred) or other Process Automation/Robotic Process Automation solutions Uses a diverse toolset to capture process details efficiently and effectively during collaboration sessions with Process Owners and associated team members. Be an expert in professional communications to a variety of levels within the organizations ranging from C-Level stakeholders to contact center staff. Experience working on a high-performance team: Agile and SCRUM are a plus Good communication and collaboration skills Thinks strategically, displays a high degree of emotional maturity, and demonstrates a positive outlook Excellent written and verbal communication skills Good to excellent documentation and presentation skills. Required Education, Certifications, Experience: Bachelor’s Degree in Computer Science or Engineering (preferred) or relevant experience with toolset in similar enterprises. 5+ years’ experience working in a software development group as a Business Analyst (Preferred), Systems Analyst, Product Owner or Development Manager. Minimum 3 years’ experience with Robotic Process Automation (RPA) solutions (UIPath preferred) Experience with OCR, Intelligent Document Processing (IDP), or AI/ML supervised learning model. Programming experience with Python, Java, .NET Understanding of cloud computing concepts Expert experience with MS Office/Office365/Google Document applications Experience with process/workflow visualization tools (Visio, Lucid Chart, etc.) Ability to learn. Ability to think critically. Key Differentiators Multitasking: Ability to work on multiple projects or ideas at the same time with the same level of rigor and focus tied to each. Communications: Demonstrated ability to convey ideas in written, verbal and mixed media. Organization of communications to quickly answer emergent project questions. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Role Summary- The Manager, Software Development, Data Acquisition is responsible for the day-to-day management of a technical development team. Working closely with executive director and VP , Product and other Development teams, this role executes the company's technical, architectural, and commercial product initiatives. Required Skills- Experience with building and managing applications in Java/JEE. Experience in Microservice architecture and building and maintaining production support within the AWS ecosystem. Large-scale production experience with containerization and preferably container orchestration Working with globally distributed development teams and attain the sustainable results. Experience leading teams who produce high quality deliverables. Experience working with an international development team (e.g., internal remote offices or outsourcing partners) Possesses a broad understanding of Agile/LEAN principles and the ability to apply the AGILE methodology. Ability to understand technical architecture and implementation at code level. Thorough understanding of Agile development methodologies. Ability to handle multiple concurrent projects. Effectively communicate across organizational levels and with a variety of stakeholders, including the ability to communicate technical concepts to technical and non-technical audiences. Ability to think strategically and to make difficult decisions and to drive decisions into actuality. Ability to understand and effectively explain up and downstream product, team, and organizational impacts. Ability to constructively challenge the status quo and to iterate and improve across multiple business domains. Ability to adapt to changing conditions and lead others through change Leadership and mentoring skills including the ability to lead by example, promoting a common purpose and serving as a catalyst for success Demonstrate emotional maturity and a positive outlook. Demonstrated analytical, organizational, prioritization, and time management skills Ability and willingness to travel to remote offices and partners, including international travel up to 4 weeks per year Roles & Responsibilities- Work along with the Development, Product, and Architecture teams. Plan and execute the timely release process for deliverables with all stakeholders including necessary communication. Thinks strategically, displays a high degree of emotional maturity, and demonstrates a positive outlook. Displays flexibility in adapting to changing conditions and helps lead others through change. Understands and is able to explain up and downstream impacts across products, teams, and the organization. Recognizes when a broad solution is needed based on trends/root causes and recommends solutions. Build and evolve technical development team, ensuring capability to support roadmap requirements. Establish roadmaps and resourcing needs. Establish development best practices and procedures; identify and resolve problem areas. Socialize and educate the organization on new frameworks, processes, and solutions. Oversee the development and implementation of innovative and creative solutions. Establish and maintain strong relationships with domains internal and external user base Meet audit, compliance, and availability standards. Specify and scope product features and define acceptance criteria. Assess risks and dependencies and identify mitigation strategies. Participate in department - wide special projects, including coordination activities to resolve broad issues or challenges. Employ Agile development methodologies for software development activities. Manage and coordinate technical dependencies with other teams. Coordinate incident response for the team, including coverage and technical response to issue. Hire, train, guide, and coach team members. Other duties as assigned. Education and Experience- E / B.Tech / B.S in Computer Science or related degree, or a combination of education and related experience. 3+ years of prior software development management experience10+ years of prior software development experience 10+ years of prior software development experience GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Position Overview: At GHX we believe in fostering a diverse and inclusive workplace where everyone feels valued and supported. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.The Sr HR Technology Analyst will be a critical role in leading the development, implementation, and management of the people technology stack at GHX. This position serves as a subject matter expert for all HR systems and uses their expertise to drive processes and improvements to deliver an amazing employee experience. Through thorough research and self-discovery, the Sr HR Technology Analyst will provide support, advice, and guidance to projects, implementations, and system maintenance impacting all global people technology systems. The ideal candidate will possess a strong attention to detail with a great enthusiasm for global solutions, helping employees, collaborating with team members, and challenging the status quo. What You’ll Do in this Role: Dayforce Technical Management (50%) Configures, manages and troubleshoots Dayforce, including workflows, GHX specific configuration, fast formulas and extensions. Manages the data connections (API) between Dayforce and other systems such as Greenhouse, benefit carriers, etc. Provides Dayforce technical expertise and consultation in partnership with the SR HR Technology Partner NAM Partners with SR HR Technology Partner in NAM to implement global projects. Leads project management for new HR technology project/enhancement requests from initiation through post implementation support including documenting requirements and leading configuration, testing, and deployment Supports employees through management of HR ticketing system (JIRA) and leverages knowledge to reduce ticket volume and improve system reliability Constantly shares knowledge and provides mentorship and training to functional system administrators and end users Configuration and Maintenance (40%) Executes system enhancements, including new functionality rollouts and modifications of existing functionality and coordinates and performs in-depth tests, including test documentation and post-implementation support Consistently researches, reviews, and analyzes the effectiveness and efficiency of the existing HRIS system. Proactively proposes new ideas to increase self-service and automation Documents processes, develops audits, and ensures that processes and procedures adhere to defined audit and internal controls Prioritizes data integrity and develops processes and procedures to ensure accurate data transfer and smooth integration with downstream applications. Other Duties as assigned (10%) Knowledge and Skills Organized self-starter with strong initiative, demonstrates a sense of urgency and proactively escalates issues in a timely manner. Expert ability to lead and manage multiple, global projects and competing priorities; ensures projects are delivered on time and within scope; proactively communicates status updates and roadblocks. Results and customer service oriented; assumes ownership for assigned deliverables. Detail oriented with the ability to problem solve and maintain a high level of accuracy. Communicates complex processes and presenting programs to employees of varying demographics (technical/non-technical). Demonstrates expert knowledge of HR and payroll processes and their impacts to system administration Demonstrates effective interpersonal skills, exhibiting the ability to maintain relationships with internal and external parties. Ability to confidently use personal judgement that reflects GHX values and professional ethical standards. Demonstrates intense focus on customer service and working effectively with multiple people, departments and levels within organization. Ability and willingness to occasionally work flexible hours with our global workforce. Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative efforts. Required Experience Bachelor’s degree, or equivalent experience, in Human Resources, Information Technology, Engineering, or other related field. 7+ years’ experience managing global HR systems including experience leading implementations and project management. 5+ years’ experience with Ceridian’s Dayforce We are looking for someone who is proficient in the role requirements, but who also brings a unique perspective and diversity of thought to our team. GHX encourages candidates from underrepresented groups to apply and is dedicated to providing equal opportunities for qualified applicants. Key Differentiators PMP Experience with Greenhouse Applicant Tracking System (ATS) Experience with AI in HR technology systems GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Job Summary Responsible for providing technical support, troubleshooting, and maintenance for software applications. This role ensures that applications run smoothly, efficiently, and securely while addressing user issues, resolving technical problems, and collaborating with cross-functional teams, including IT, development, and business stakeholders, to enhance user experience and drive continuous improvements. Provides administrative support for both production and integration environments. Work on-call rotation that requires after-hours scheduled and unplanned work, including weekends and holiday support. Essential Duties and Responsibilities Work on Customer issues in the assigned SalesForce queue by troubleshooting application issues and closing the loop with all parties involved. Support new customer implementations and the transitions from lower environments to production support. Respond to technical application questions and issues raised by customers in support of our Operating Level agreements. Handle escalations. Participates in maintenance, performance testing, operations acceptance testing (OAT), and/or release activities as required. Administer assigned JIRA ticket queues and follow up with appropriate parties. Communicate pertinent information regularly, clearly, and effectively to team members, management, and customers according to Support service level standards. Administration of monitoring tools (ProActiveNet, AlertSite, Datadog, Cloud Watch, PRTG, PagerDuty, Graylog, Kibana, custom scripts). Provide feedback to product and development teams to improve the usability and functionality of GHX applications. Manage projects/upgrades/implementations and work independently. Adopt and participate in Knowledge-Centered Support (KCS) by creating and modifying articles in SalesForce. The articles should be sufficient to resolve cases and major service disruptions. Other duties as assigned. Qualifications 5+ years of Application Support or related experience. Must work independently, learn quickly, and function effectively with team members in a high-pressure and dynamic environment. Diagnose, troubleshoot, and resolve technical and functional issues users report. Escalate unresolved issues to the appropriate teams while maintaining ownership until resolution. Assist in routine maintenance, system upgrades, and patch management. Serve as a key point of contact for end-user support, guiding application functionality and best practices. Participate in testing and validation of software updates and new releases. Must demonstrate effective listening and verbal and written communication skills. Customer-focused attitude. Familiarity with Amazon Web Services (AWS) or cloud-based architecture. Ability to understand and work with complex enterprise application environments. Strong attention to detail and ability to follow established procedures. Familiarity with Oracle/SQL Server and RDBMS concepts (desired) Technical Skills (must have a subset of the following): Windows OS proficiency (required) AWS – Amazon Web Services (preferred) Knowledge of SQL databases, scripting, APIs, and system integrations. JSON and API experience (preferred) IIS Application Server Administration experience (preferred) HTTPS, AS2, SFTP protocols (preferred) SSL certs Education / Certification(s) Bachelor's degree in computer science, Information Technology, or a related field. Proven experience in application support, technical support, or IT service management. Strong troubleshooting and problem-solving skills with a customer-centric approach. Knowledge of SQL databases, scripting, APIs, and system integrations. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

General Summary The Operations Business Analyst partners with GHX Customers, Customer Support Representatives, Problem Managers, Product and Development teams, and other internal stakeholders to gain a thorough understanding of the issues faced by GHX customers who engage Support for assistance. This role requires gathering product feedback, prioritizing work and ensuring alignment. The successful candidate will perform detailed analysis of support case data, transaction failures, and C-sat results to identify continuous improvement efforts within GHX support processes, product defect/enhancement, customer education/training, Customer implementation/integration and Customer Self-Serve options. Job Description Principal Duties and Responsibilities: Works independently to continually manage and evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions, policies, and procedures within Customer Operations using complex tools, programs, and tasks Leads ongoing reviews of Customer Operations business processes and develops optimization strategies Stays up-to-date on the latest process and IT advancements to automate and modernize Customer Operations processes Strives to understand the needs and use cases of our customers Escalates issues to Problem Management and/or aide in technical resolutions as appropriate Provides follow up with required individuals to ensure successful problem ownership Develops customer support processes to assist and improve the customer experience as we grow as a company Provides support analytics and customer experience data to assist application design improvement and product implementations Utilizes Support case data to drive training and education development Supports business cases to assess the relative benefits of product enhancement Identifies trends that highlight necessary changes in implementation/integration processes Serves as the internal representation for voice of the customer on new or already existing products Functions as the solution catalyst to drive customer satisfaction and product improvements Takes initiative to get work done and helps team by providing direction and support as needed Acts as a liaison between customer support and business groups such as Product Management and Development by persuasive, clear, and concise communication of product use cases that define customer stress points, translating user needs into clear, well-defined user stories Utilizes Support Knowledge Base (KCS) to drive issue prioritization and push left opportunities, and takes ownership of the necessary analysis and actions to drive these activities as the Knowledge Domain Expert (KDE) Facilitates open dialogues and builds and maintains relationships across the organizations, with teams and individuals, balancing individual interest while being fair to others across business units and functions Acts as escalation point for technical and transactional issues that occur within Customer Support, including issues emanating from third party vendors Effectively communicates actionable insights and recommendations to leadership for areas of improvement Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks that facilitate high productivity and effective solutions Required Qualifications: B.S. degree in Computer Science, MIS, Engineering, or related discipline/experience, or a combination of education and related work experience 5+ years in a technical customer-facing support role within an agile environment or 2+ years of experience in a Business Analyst role Experience with CRM tools such as Salesforce Strong analytical ability to review historical data and identify trends and outliers as areas of focus Excellent knowledge analysis and productivity tools, including but not limited to Microsoft Excel, Word, PowerPoint, and data analysis tools related to ANSI X12 EDI transactions Experience with analytics tools like Tableau and Google Analytics preferred Experience with RPA tools like UiPath preferred A technical mindset with great attention to detail High quality organizational and leadership skills Ability to work well with others and resolve any conflicts that may arise between different viewpoints Ability to communicate effectively and collaboratively with Product Managers, Developers, and Executive Leadership in pursuit of achieving customer satisfaction goals. Sound project management skills, with well-developed organizational skills Excellent verbal and written communication skills Strong team player Skilled in leading meetings, setting agendas, driving decisions, and negotiating GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Role Summary The Content Operations Manager will lead a team to meet the Content Operations service goals while maintaining a high level of customer satisfaction. The manager will interact with internal stakeholders and GHX North America leadership to provide operational oversite and ensure we meet our delivery targets. Required Skills- Excellent communication skills; verbal, written, and electronic. Ability to identify learning opportunities and self-educate where resources and opportunities are present Strong understanding of the Business Process operating environment and the key levers (including process excellence using Six Sigma Framework) to enhance performance metrics (KPIs & SLAs) Operates with a sense of urgency and is an effective leader and influencer in a cross-functional team. Teamwork and team development focused. Leadership qualities and skills ((Problem-solving, decision making, planning, delegation, communication, and time management)) Efficiency, organization, and effective time management Ability to build consensus and relationships among managers, customers, and employees must have the ability to exercise independent judgment and initiative Strong accountability and integrity due to sensitive nature of information Attention to detail Customer service/interpersonal skills Roles & Responsibilities- Hire, manage, build and maintain a high performing team of GHX FTEs and contractors as applicable in delivering Content Services to our customers] Develop, implement, and review operational policies and procedures and evaluate employee performance, set goals, and develop improvement plans Provide ongoing oversight and training of staff on the utilization of technology that assists in Content Services processes Conduct performance management and track KPIs for FTEs to ensure customer deliverables are met. Oversee individual contributors and conduct 1on1s to increase performance and foster open communication and collaboration Build and develop the team: Establish hierarchy of responsibilities and concentrations as needed, develop domain knowledge of new members Acts as escalation point for technical and transactional issues that occur within these service lines. Escalates issues to leadership and/or aide in technical resolutions as appropriate while providing follow up with required individuals to ensure successful problem ownership. Cross-functional and collaborative engagement with internal GHX US and offshore stakeholders for operational performance management. Manage staffing to address attrition and workload - Based on trends, plan capacity through timely recruitment and training for replacing resources Ensure knowledge management is implemented effectively using GHX corporate tools – example Confluence. Serves as the internal representation for voice of the customer on new or already existing products Effectively implements new processes or requests process evolution to drive greater efficiencies. Builds and maintains necessary training and resource documentation. Maintain operational efficiency with proactive oversight and corrections by maintaining an internal QA strategy and program, in collaboration with offshore Content team members Participate in training and practice of enriching medical device data for accuracy, consistency and completeness. Education and Experience- Minimum 8+ years of experience in healthcare and/or operations, including at least 3 years experience in operations management managing direct reports Bachelor’s degree, or a combination of education and related experience Qualification Global BPO experience, working with US clients, preferably in healthcare vertical Good to have Secondary Research/ Medical terminology/ Medical device knowledge Others : Shift Timings: US Shifts Transportation - 1 way (Drop Cab Facility) Work mode: Work from Office GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Job Summary: We are seeking a skilled and proactive Infrastructure Engineer II to join our IT team at our GHX India office. The ideal candidate will be responsible for managing and maintaining our on-premises Windows server environment, virtualized infrastructure, network infrastructure, and cloud-based systems. Additionally, they will oversee server hardware maintenance, cluster management, and troubleshooting of non-responsive hardware. Key Responsibilities: On-Prem Windows Server Administration: Manage, configure, and troubleshoot Windows-based servers to ensure optimal performance and security. Virtual Environment Management: Configure, troubleshoot, and maintain Hyper-V and VMware virtual environments. Network Infrastructure Support: Diagnose and resolve network infrastructure issues, working with IT teams to ensure seamless connectivity and security. AWS Cloud Infrastructure: Maintain and support cloud-based solutions, ensuring integration with on-prem infrastructure. Server Hardware Maintenance: Perform upgrades, troubleshooting, and repairs of physical server hardware. Cluster Management: Manage cluster resources, including adding RAM, storage, and other upgrades as needed. Required Qualifications: Proven experience in Windows Server administration. Strong knowledge of Hyper-V and VMware virtual environments. Solid understanding of network infrastructure, including troubleshooting. Hands-on experience with AWS cloud services. Experience with server hardware maintenance and upgrades. Proficiency in cluster management and performance tuning. Ability to physically troubleshoot and resolve hardware issues on-site. Preferred Qualifications: Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, AWS Certified Solutions Architect, VMware Certified Professional). Linux admin experience (Not required but should be open to learn). Strong scripting and automation skills (PowerShell, Bash, Python, etc.). Experience with IT security best practices and compliance. BE/B Tech with 3-5 years of experience in a similar role. Familiarity with MDM solutions and handheld device support. Skills & Competencies: Strong analytical and troubleshooting skills. Excellent communication and documentation abilities. Ability to work independently and in a team-oriented environment. Detail-oriented with strong organizational skills. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Role Summary: Responsible for various day-to-day operations management tasks including training and coordination of team members responsible for customer data cleansing engagements, primarily supporting data quality initiatives to drive accuracy, consistency, and completeness of enriched data through management and maintenance of catalog information as well as supervise and oversee daily production of the clinical data specialist sub-team. This position will be based at GHX India and report to the Manager – Product Ops. Required Skills Proficiency in Microsoft Office applications, with advanced knowledge of Excel Strong analytical and problem-solving skills Strong customer service & communication skills Project management skills a plus Ability to work autonomously. Strong attention to detail and bias for action Clear and effective verbal and written communication Create outlines of new projects, SOPs, and process documentation Strong accountability and integrity to do the job well and within assigned timelines. Ability to train new hires and support them thru the learning curve and early performance. Experienced in handling a team of specialists, monitor their delivery and mentor employees to grow in the organization. Ability to identify and solve internal and customer problems and increase customer efficiency and product value. Ability to analyze data, create reports, and generate insights, provide action plan to save effort and time via scalable/short term improvement or automation. Roles & Responsibilities Oversees data quality of all transactional data elements and performs ad hoc queries on multiple large data sets to identify data issues and initiate corrective action. Collaborate with local and US-based stakeholders to increase understanding of the product & process. Monitor the predetermined quality metrics implement resolutions if metrics are below acceptable levels. Escalate when appropriate. Analyze data, create performance reports, and generate insights for performance improvement. Proactively create projects and process efficiencies to constantly improve scalability, quality, and customer satisfaction. Provide clear and actionable instructions to team members for daily tasks and project work. Demonstrate effective time management of projects and meetings while adhering to deadlines. Mentor direct reports for career development and leadership skills. Improve self and team work ethic through continuous coaching and education. Critically think to resolve technical problems and work cross-functionally when needed. Assist with identification and development of new system enhancements to benefit department offerings. Independently identify and execute performance action plans to increase engagement of the customer. Create, learn, revise, and communicate established process to all team members including internal management. Maintain a high performing team and analyze process for areas of improvement and quality assurance. Education and Experience: College or University degree or equivalent work experience in Information Systems or a healthcare-related discipline Minimum 4+ years of experience in operations management, leading a team of 10+ FTEs with a good background in Data Quality Assurance in healthcare of medical domain GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Summary: Reporting to the Director HR, India and provide inputs and take accountability to manage the HR functions (HR Operations, Compensation, Learning and Development, Talent Management, Employer Branding); conceptualizing and implementing programs. Key Responsibilities: Work with your business groups to create the required people plan, aligning with global goals and tailoring for regional needs. You will assess the needs of your business group through sound practices rooted in data, business acumen and your mastery in HR craft. You will identify and build the right solutions for your business groups, get the required buy in from the stakeholders, and execute them to completion, measuring success via metrics. Partner with People Managers through core HR programs (performance management, compensation planning etc.), providing insightful analytics and recommending actions to leaders, and partnering with other HR areas to initiate and develop HR solutions. Interpret and implement HR policies, procedures, and compliance requirements, ensuring adherence to regulations and industry standards. Identify training needs, develop training programs, and facilitate workshops or seminars to enhance employee skills, knowledge, and performance. Engagement through initiatives such as surveys, feedback mechanisms, recognition programs, and employee wellness initiatives. Act as a trusted advisor to business leaders, providing guidance on HR-related matters and proactively identifying opportunities to improve organizational effectiveness. Partner with HR teams across GHX to deliver seamless HR services, including payroll, benefits administration, and HRIS management. Keeps a tab on the pulse of the people by leveraging various sources (Health Check, pulse surveys, exit interviews, etc.) and drives effective programs that continue to improve engagement, and the people experience. Qualifications: Degree in Human Resources Management. 5- 8 years of HRBP experience with progressively challenging responsibilities in Customer Experience Business Partner roles inclusive of high-growth companies; with a proven track record of successfully driving people plans that demonstrably improved business performance (e.g., increased productivity, reduced costs, enhanced employee engagement). Demonstrated ability to thrive in a fast-paced, global, and matrixed environment, effectively managing competing priorities and delivering impactful outcomes at the speed of the business. Strong stakeholder management skills with a proven ability to influence, build trust, and foster collaboration at all levels of an organization. Experience working with global/international teams GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

We're looking for a talented and driven Mid-Level Network Administrator to play a key role in maintaining and optimizing our network infrastructure. Working closely with our Lead Network Engineer, you'll be instrumental in ensuring seamless connectivity, robust security, and efficient network operations. Responsibilities: Network Support & Incident Management: Efficiently handle network support tickets, perform initial troubleshooting, and resolve network incidents promptly. Technical Consultation: Provide clear and concise technical guidance to internal teams, explaining network infrastructure usage and best practices. Network Maintenance & Upgrades: Execute routine network maintenance tasks, including system upgrades, security patching, and configuration updates, ensuring minimal disruption. Performance Monitoring & Optimization: Monitor network performance, identify potential issues, and implement solutions to maintain optimal availability and reliability. Documentation & Knowledge Sharing: Develop and maintain comprehensive documentation of network configurations, procedures, and troubleshooting steps to facilitate knowledge transfer. Change Management & Policy Implementation: Assist in the development and implementation of configuration and change management policies, ensuring all network changes are properly reviewed, approved, documented, and executed. Security Collaboration: Collaborate with the security team to provide valuable network insights, contributing to the development and enhancement of security policies and procedures. Qualifications: 3-5 years of relevant experience. Strong understanding of IP protocols, static and dynamic routing principles. Familiarity with cloud networking concepts. Solid understanding of the OSI model. Proven experience in troubleshooting WAN/LAN/WLAN/VPN issues. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. A proactive approach to learning and the ability to quickly adapt to new technologies. Experience with routing, switching, firewall policies, and VPN configurations (site-to-site and client-based). Preferred Qualifications: Experience managing interconnected Meraki deployments through the Meraki dashboard and API. Experience with AWS multi-account networking concepts. Experience with Infrastructure as Code (IaC) tools such as CloudFormation. Experience with AWS tools and services. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Job Description: Role Summary: Support day-to-day activities for customer data cleansing engagements, primarily supporting data quality initiatives to drive accuracy, consistency, and completeness of enriched data as it relates to medical-surgical devices and supplies. Responsibilities Sources and enriches transactional data elements based on defined standards relative to Medical Surgical devices and supplies to ensure data quality for the GHX customer base Ensure timely delivery of accurate data. Works closely with Product Operations Manager to provide timely feedback for requirements supporting operational needs. Contributes to the development of processes and procedures that support Content Operations goals and objectives. Skills & Abilities: Applicable experience in the healthcare, life sciences, or medical technology industry Strong understanding of medical product functionality and terminology Experience obtaining, reviewing, and collating information from a variety of sources, particularly related to medical devices/medical equipment Must be able to work in a fast-paced, cross-functional environment. Strong attention to detail and proactive problem-solving skills Excellent English comprehension and written communication skills Ability to employ a systematic approach to work tasks. Excellent comprehension and organizational skills High degree of proficiency in MS Excel required. Project management skills a plus Supply Chain knowledge preferred. Basic SQL experience preferred. Basic understanding of the UNSPSC preferred. Understanding of distributor/manufacturer relationships preferred Education and Experience- Bachelor's degree or equivalent work experience in Information Systems or a healthcare-related discipline (e.g., biotechnology, biomedical engineering, or medical electronics) Minimum 1 years of experience in Data Quality Assurance, Data Management, Healthcare purchasing, clinical role, or other medical background GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

General Summary CSA II is an experienced primary contact handling more complex customer issue. Proficiently uses the knowledge base and Salesforce for in-depth research and recording. Collaborates with the team (including mentoring) to find timely solutions and effectively escalates when needed. Significantly contributes to the knowledge base with detailed information and may guide CSA I contributions. Roles & Responsibilities Acts as a primary point of contact at GHX for customers reaching out via, email, and the GHX Community Web Portal for more complex scenarios at base level with shorter TAT (6 hours). Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information, handling more complex inquiries. Provides assistance and mentorship to CSA I as needed. Works cooperatively with other team members, including mentoring tenured teammates, and departments to develop effective and timely solutions for customers, potentially taking a lead role in complex issue resolution. Utilizes the Customer Relationship Management System ‘Salesforce’ to proficiently record and research customer information and to record all the customer's questions, problems, and solutions, potentially identifying trends and suggesting improvements to data capture. Uses the Customer Support Knowledge Base to assist customers and provide more in-depth resolution to their problems, potentially identifying gaps and suggesting new content. Contributes significantly to the Customer Support Knowledge Base in order to provide detailed symptom and resolution information about new issues and proactively update information for known issues, potentially reviewing and editing contributions from CSA Is. Demonstrates a strong understanding of the roles and skillsets of peers and extended departments in order to effectively and efficiently escalate issues that cannot be resolved during live customer call, potentially acting as a liaison with other teams. 2+ Years of experience with relevant Customer Support Experience dealing with Cx KPIs & KRAs. Healthcare, procurement and supply chain knowledge are good to have. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Job Description General Summary CSA I Provides first-line support within the Customer Support Center, assisting GHX's important customers with inquiries and basic system usage. Develops foundational knowledge of the GHX B2B exchange, support resources, and tools, utilizing guidelines to ensure efficient and quality support. Handles diverse issues requiring logical diagnostic skills and a developing understanding of EDI-X12. Roles & Responsibilities Acts as a primary point of contact at GHX for customers reaching out via email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information. Works cooperatively with other team members and departments to develop effective and timely solutions for customers. Utilizes the Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions. Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems. Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues. Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues to CSA II & CSA IIIs that cannot be resolved at base level. 6+ Months Experience, with relevant Customer Service Experience GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Snapshot of your day. The Design Engineer I&C is responsible for Design and specify Unit Control Systems and Low Voltage Wiring systems which compliment Rotating Machinery. How You’ll Make an Impact. Order related representation of the Instrumentation & Control Engineering. Preparing Instrument datasheets, P&ID´s, Instrument List and wiring Diagrams. This role is responsible for maintaining the data model together with other project members and content provider, mainly System Engineering in COMOS PT. Design and specify Unit Control Systems and Low Voltage Wiring systems which compliment Rotating Machinery used in Industrial Applications - namely compression, power generation and Oil-Gas. Detailed SCADA/I&C design drawings including control panel layout, I/O termination, control panel power distribution, instrumentation installation, motor control schematics, hardwired backup control circuits, single line diagrams. Creation of export files as requested by digitalization specification in different formats, e.g.,ISF, CFIHOS Standards. Innovate, creatively apply lessons learned, and implement cost-effective solutions for COMOS PT development, requirements management, that prevent non-conformances during Project Execution. What you Bring! Bachelor of Engineering Degree in discipline (Instrumentation/Controls/Electronics), Diploma (State-certified technical engineer) with relevant experience shall also be considered. Minimum 1 years of experience in Rotating Equipment for Oil & Gas, Petrochemical, and other Process Industry applications, achieved through working on Industrial Applications Products in Controls and Instrumentation Engineering. Experience in Electrical Equipment Engineering shall be considered. Experience in Services - Installation & Commissioning Engineering shall be considered. Application experience with objects-oriented Engineering Software e.g., COMOS PT. Know how of standards: API 670 (Machinery Protection System), IEC 60079 (Explosive Atmosphere Standards) ,DIN EN 60617 (Graphic Symbol Standards) . Good Analytical & Cross-cultural skill set. Proficiency in English Language. Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment. Our distributed team is committed to making balanced, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Our Commitment to Diversity Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is motivated by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. Rewards/Benefits Employees are eligible for Remote Working arrangements up to 2 days per week. All employees are automatically covered under the Medical Insurance. Company paid considerable Family floater cover covering employee, spouse and 2 dependent children up to 25 years of age. Siemens Energy provides an option to opt for Meal Card to all its employees which will be as per the terms and conditions prescribed in the company policy. – As a part of CTC, tax saving measure Flexi Pay empowers employees with the choice to customize the amount in some of the salary components within a defined range thereby optimizing the tax benefits. Accordingly, each employee is empowered to decide on the best Possible net income out of the same fixed individual base pay on a monthly basis Jobs & Careers: https://www.siemens-energy.com/global/en/company/jobs.html https://www.siemens-energy.com/employeevideo

Dataiku is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. Reporting directly to the acting Country Sales Leader for India, we're looking for someone who can express passion about new technologies and the possibilities of Data and Advanced Analytics to enterprise customers across a range of industries within an extensive network in India. This role consists of engaging prospects and customers about their related initiatives to help them develop a more efficient approach, leveraging our platform, Dataiku. How'll you'll make an impact: Meet/exceed sales revenue quota and renewal goals. Work extensively with channel partners and RSIs to sell with/through and drive customer success. Build and execute territory sales plan for the assigned sales territory in India. Drive customer engagement and build a joint pipeline of sales opportunities. Ensure the development of joint sales and technical skills within the partner ecosystem to drive demand and customer success. Oversee the development and delivery of joint marketing campaigns and field engagement with partners and Dataiku field teams to generate pipeline. Alignment of internal stakeholders across the business in Sales, Marketing, Services, Customer Success, and Product. Build executive relationships with the leadership of key customers and facilitate customer engagement. Collaborate with cross-functional Dataiku leadership to scale the ecosystem of partnerships. Represent Dataiku at industry events in a manner that reflects and upholds Dataiku's core values. What you'll need to be successful: Sales track record in India. Strong extensive experience in successfully building and scaling channel resellers program and network in the region that contribute significantly to sales growth.. Extensive experience working with local partners. Domain expertise of modern AI/ML and cloud computing technologies. Be fluent in what's relevant to the C-Suite today. Connections within our target technology, system integrator and consulting partners, which include: Snowflake, Databricks, AWS, Google, Microsoft, Accenture, Deloitte, PWC, KMPG, Capgemini, DXC, Tech Mahindra, Wipro, and others. Know their businesses and the people that drive them. 10+ years of track record in software sales within the Data / AI industry, technology / cloud computing, SI, and consulting companies in India. A collaborative connector and influential leadership style that drives results. Be able to align stakeholders and get people on the journey to achieve desired objectives and results for the region. Preference for candidates based in Mumbai. #LI-Remote #LI-SC1 What are you waiting for! At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you'd like to learn even more about working here, you can visit our Dataiku LinkedIn page. Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: reasonable-accommodations@dataiku.com Protect yourself from fraudulent recruitment activity Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity here.

Description You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities We're seeking a Channel Team lead for our LM operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for associates. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Conducting 4M and 5S audits for the delivery station on a daily basis. Stand-in for Area Manager. Ability to manage day and night shifts. A day in the life A self-motivated person with the ability to motivate the associates/team members. - Good analytical and problem solving skills. - Proficiency in Amazon system or similar systems. - 1-3 yrs of experience in managing a process and people as a lead Basic Qualifications 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Preferred Qualifications 3+ years of customer-facing environment, warehousing, logistics or manufacturing experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ATSPL - Karnataka Job ID: A2975815 Show more Show less

Job Desription: Role: Electrical Technician Qualifications: Diploma EEE or ECE Experience - 1 to 8 years even fresher can apply Knowledge in cable wiring, soldering, crimping, cable glanding, cable termination, cable processing work, heavy power work. Communication skill Documentations Salary - best in industry Male candidate & immediate joiners are preferable Location - Goldwins, Coimbatore. Job Type: Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Yearly bonus Ability to commute/relocate: Avanashi, Coimbatore - 641014, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Panel: 1 year (Required) Application Deadline: 03/06/2025

The Senior DevOps Engineer has an elevated role in bridging the gap between development and the networking areas of focus; main areas of focus are around low-level infrastructure and monitoring of all company services. This role is responsible for ownership of the build and deployment pipelines of our products, taking the lead in advising in the product and application development as necessary. Full-time | Hybrid - 3 days in office | Based out of Hyderabad, India Rs.12-20LPA (based on experience) Essential Duties and Responsibilities include the following. Other duties may be assigned. Collaborate on requirements with internal and external clients, providing a high level of service and using sound judgement when making or influencing the decisions of others. Responsible for the design, development, testing, and performance of our build, deployment, and networking layers of the platform/infrastructure being built. Implement and manage the CI/CD pipelines to contribute to the overall product roadmaps of both internal and external 3rd party systems by providing seamless build and deployment processes. Tune monitoring of application, systems, or AWS metrics, improving our internal automation through the use of “Infrastructure as Code” tools. Responsible for handling escalated issues related to team projects, collaborating with management as needed. Design, develop and implement infrastructure cost-savings measures. Identify and debug issues in production, resolve, and work to prevent their reoccurrence. Be a resource for development teams; provide a specific focus on improving reliability and performance. Assist management with interviewing candidates, training team members, planning, assigning, and monitoring work for the team. Other duties as assigned by management. Must be able to come to work promptly and regularly. Must be able to take direction and work well with others. Must be able to work under the stress of deadlines. Must be able to concentrate and perform accurately. Minimum Qualifications: Bachelor’s degree in Computer Science, Cybersecurity, Networking, or related field. Minimum 5 years’ experience in at least two IT disciplines, including technical architecture, application development, or operations. Relevant experience can be considered in lieu of level of degree. To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Design software. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally required to stand; walk and sit. The employee must occasionally lift and/or move up to 10 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Foundation Finance Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. These benefits are designed to support our employees in their professional growth, health, and overall well-being. Eligibility, coverage details, and enrollment processes will be provided during the onboarding process. At Foundation Finance Company, we are committed to fostering a positive work environment where employees can thrive both personally and professionally. Show more Show less

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Candidate having 1 year to 5 Years of experience in US Payroll Experience in - US -Payroll Processing - Weekly/Bi-Weekly/Monthly and Off-Cycle Payroll Processing. New Hire, Termination, Transfer and Overpayments, Retro Processing, Good Knowledge of Time and labor and Overtime Rules Excellent knowledge of MS Excel and MS-Word & Outlook Primary Skills Should be willing to work in night Shift Good Communication (written and verbal) and comprehension skills in English. Secondary Skills Graduate in any stream MS Office (MS Excel in particular will be an added advantage) Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Position :Relationship Manager Intern (Only For Women) Location : Patna Roles & Responsibilities : Roles & Responsibilities: Query Handling : Respond to and resolve tenant/owner queries via phone or email. Benefits to Interns Stipend : 3,000 to 5,000/month. Experience Certificate : Provided upon successful completion. Full-Time Job Opportunity : Top performers will be offered permanent roles. Career Growth : Training, skill development, and networking opportunities with industry leaders. Ideal Candidate Strong communication skills. Basic proficiency in MS Excel/Google Sheets. Enthusiastic, professional, and willing to learn in a startup environment. Data Privacy Commitment All interns adhere to strict privacy guidelines. Any breach will result in immediate termination and legal action Customer Engagement : Call property owners to onboard their properties by explaining FlatX’s benefits and offers. Reporting : Prepare daily reports on queries, resolutions, and feedback. Promotion : Promote FlatX’s features, including 360-degree video tours. Data Privacy : Ensure strict confidentiality of customer data as per company policy. Job Type: Internship Contract length: 3 months Pay: Up to ₹5,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Monday to Friday Supplemental Pay: Commission pay Performance bonus Work Location: In person

The Software Development Engineer in Test (SDET) plays a crucial role in ensuring the quality and reliability of our software products through the design, development, and execution of automated test solutions. This role requires a blend of software development skills and testing expertise to create robust test automation frameworks and comprehensive test suites. This role will excel in our evolving technology stack, which currently includes Cypress, Cucumber, JavaScript, GraphQL, Jest, Kafka, MERN (MongoDB, Express, React, Node.js), NestJS, Redis, SQL, and TypeScript. Full-time | Hybrid - 3 days in office | Based out of Hyderabad, India Rs.12-20LPA (based on experience) Essential Duties and Responsibilities included the following. Other duties may be assigned. Design and develop automated tests for web applications and APIs using Cypress and Cucumber BDD. Collaborate with software engineers and QA team members to identify, prioritize, and resolve defects. Create and maintain automated test frameworks to support continuous integration and delivery. Execute automated tests, analyze results, and provide actionable feedback to ensure the quality and reliability of software products. Work closely with product owners and the development team to understand requirements, acceptance criteria, and potential risks. Maintain comprehensive knowledge of application functions, business processes, and testing protocols. Interpret system diagrams and strategize test coverage to ensure appropriate testing of applications. Coordinate with the development team to assess risks, design effective tests, and plan testing activities as projects progress towards production deployment. Document test processes and results thoroughly, ensuring completed projects can be deployed without adverse effects to the business. Oversee the overall quality assurance process, ensuring adherence to standards and timely delivery of high-quality software products. Other duties as assigned by management. Must be able to come to work promptly and regularly. Must be able to take direction and work well with others. Must be able to work under the stress of deadlines. Must be able to concentrate and perform accurately. Must be able to react to change productively. Minimum Qualifications: Bachelor’s degree in Computer Science, Engineering, or similar relevant field; 5 years of relevant experience as a Software Engineer, or Software Development Engineer in Test is desirable. Any certifications related to automated testing tools or Agile methodologies are a plus. Development Skills Functional knowledge of JavaScript and TypeScript. Experience with Cypress and Cucumber is highly preferred. Knowledge of software testing methodologies and best practices. Knowledge of database concepts for a SQL or NoSQL database. Familiarity with Agile development practices. Physical Demands / Work Environment While performing the duties of this Job, the employee is occasionally required to stand; walk and sit. The employee must occasionally lift and/or move up to 10 pounds. The noise level in the work environment is standard to an office milieu and noise is usually moderate. The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Foundation Finance Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. These benefits are designed to support our employees in their professional growth, health, and overall well-being. Eligibility, coverage details, and enrollment processes will be provided during the onboarding process. At Foundation Finance Company, we are committed to fostering a positive work environment where employees can thrive both personally and professionally. Show more Show less

The IT Systems Analyst – Five9 provides support and optimizes efficiency of our inbound and outbound call center operations software. This role will analyze, design, test, and implement Integrated Voice Response (IVR) systems that enhance call routing and automation capabilities to improve customer interactions. Individuals in this role will collaborate with cross-functional technical teams and business stakeholders to ensure seamless integration and functionality of the Five9 call system, providing great customer service and helping to deliver value for Foundation Finance. Full-time | Hybrid - 3 days in office | Based out of Hyderabad, India Rs.12-20LPA (based on experience) Essential Duties and Responsibilities: Configure, maintain, and optimize the Five9 system to support inbound and outbound call center activities. Analyze call flows and customer interactions to enhance automation and improve efficiency. Develop and implement IVR scripts, call routing logic, and self-service functionalities. Collaborate with stakeholders to gather requirements and ensure IVR solutions align with business goals. Monitor system performance, troubleshoot issues, and provide technical support for Five9-related incidents. Work closely with IT, customer service, and operations teams to integrate the Five9 system with CRM platforms as well as other applications and tools utilized by Foundation Finance. Ensure compliance with industry regulations and best practices for data security and call center operations. Provide training and documentation to end-users and support teams on Five9 functionality, best practices, and feature updates. Minimum Qualifications: Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience). Experience working with Five9 systems and IVR in call center environments Strong knowledge of IVR scripting, call routing, and voice automation technologies. Proficiency in analyzing call center metrics to optimize performance and customer experience. Excellent troubleshooting skills with the ability to resolve technical issues efficiently. Strong written & verbal communication skills, and collaboration skills to work effectively with diverse teams. Certifications in Five9 or other contract center technologies. Physical Demands / Work Environment While performing the duties of this Job, the employee is occasionally required to stand; walk and sit. The employee must occasionally lift and/or move up to 10 pounds. The noise level in the work environment is standard to an office milieu and noise is usually moderate. The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Foundation Finance Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. These benefits are designed to support our employees in their professional growth, health, and overall well-being. Eligibility, coverage details, and enrollment processes will be provided during the onboarding process. At Foundation Finance Company, we are committed to fostering a positive work environment where employees can thrive both personally and professionally. Show more Show less

The DevOps Engineer bridges the gap between development and the networking areas of focus, main areas of focus are around low-level infrastructure and monitoring of all company services. This role shares ownership of the build and deployment pipelines of our products, advising in the product and application development as necessary. Full-time | Hybrid - 3 days in office | Based out of Hyderabad, India Rs.12-20LPA (based on experience) Essential Duties and Responsibilities include the following. Other duties may be assigned. Guide teams in design, build, test and deployment of changes to existing software. Identify manual processes, recommending automation, implementing automated infrastructure capabilities like backups, security tools, and monitoring. Collaborate on requirements with internal and external clients, providing a high level of service and using sound judgement when making or influencing the decisions of others. Understand the SDLC and automation tools and framework. Assist with implementation and management of the CI/CD pipelines to contribute to the overall product roadmaps of both internal and external 3rd party systems by providing seamless build and deployment processes. Tune monitoring of application, systems, or AWS metrics, improving our internal automation, through the use of “Infrastructure as Code” tools. Identify and build in-application metrics. Assist with identifying and debugging of production issues, resolve, and work to prevent their reoccurrence. Maintain a consistent DevOps approach to improve all phases of processes, ensuring end to end quality across functions. Other duties as assigned by management. Must be able to take direction and work well with others. Must be able to work under the stress of deadlines. Minimum Qualifications: Bachelor’s degree in Computer Science, Engineering or similar relevant field; 1 year of experience in developing/engineering applications OR combination of education and experience. To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Design software. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally required to stand; walk and sit. The employee must occasionally lift and/or move up to 10 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Foundation Finance Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. These benefits are designed to support our employees in their professional growth, health, and overall well-being. Eligibility, coverage details, and enrollment processes will be provided during the onboarding process. At Foundation Finance Company, we are committed to fostering a positive work environment where employees can thrive both personally and professionally. Show more Show less

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Role Overview: The Channel Marketing Manager is responsible for planning, organizing and executing programs that generate new prospects and advance existing opportunities in India through our partner ecosystem. This will include the ability to incorporate multi-touch, multi-dimensional programs including both inbound and outbound tactics; manage partner and distributor contracts and relationships; operate as the primary interface between Marketing and Partner Sales. The Channel Manager India will provide support for F5-hosted and sponsored events in the region (both Digital and In-Person) as well as run other Demand Generation programs. Sounds interesting? Read On! What You’ll Do: Demand Generation Increase demand for F5 solutions by executing campaigns directly in the India field (via Digital or physical channels) and indirectly through Channel and Alliance partners Develop and implement pipeline acceleration programs to ensure movement throughout the Demand Waterfall Diligence over meeting regional marketing MBOs, KPIs and ability to track linearity based on funnel management and flow Proactively work with sales on lead management and ensure that expectations are managed in terms of lead follow up and drive continuous process discipline Partner Marketing Manage the Channel Marketing (MDF) budget at the regional level and ensures all campaigns, programs, and initiatives are in alignment with the strategy set forth by Channel and Marketing Leadership Identify and proactively engage with a predefined set of Distributors and/or Resellers to drive joint marketing initiatives Work with Alliance Partners to execute programs that showcase our joint GTM capabilities Working with the CAM and the partners to define “thru-partner,” campaign specific, demand generation goals Focus on the longer-term development of each strategic partners’ demand generation capabilities and proficiency Develop educational and co-branded marketing materials such as emails, social media post, presentation, success stories Data Analytics Drive continuous analysis of data trends/quality and derive actionable insights for campaigns and field initiatives Ensure discipline of post initiative analysis to extract continuous learnings Report on marketing operations performance, lead management and program ROI metrics Administration & Support Maintain full budgetary control and reporting (quarterly or “as needed”) Deliver regular weekly, monthly and quarterly reports of lead flow to theatre marketing team Work with regional/theatre marketing on lead management process, marketing interlock process and best practice syndication Formulate and lead Telemarketing/Tele-prospecting framework, working with the channel/sales team, as appropriate Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies What You’ll Bring: Bachelor’s degree in business, Marketing, Communications or equivalent level of experience 5-8 years of Partner Marketing experience (B2B SaaS background preferred) High Impact Business communication skills. Work with a Entrepreneur mindset Strong negotiation skills The ability to build strategic perspective, influence and ability to execute it. Metric, data-driven mindset Experience in working with partners and driving success jointly What You’ll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization! The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com. Show more Show less