Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview The Rating Advisory team caters to various business intelligence needs of reinsurance clients and brokers. The team provides studies based on financial and other relevant data providing critical intelligence on the performance of targeted insurance companies as well as the trends in the insurance markets. How You'll Make An Impact Rating advisory analysts will be involved in in-depth analysis of insurance company financials statements to identify strengths and weaknesses in performance as well as capital adequacy challenges. The analysis is conducted in light of recent developments within the company, industry trends and rating agency views. The analyst will also be involved in studies spanning the client’s peers and industry. Also critical to success in the role is involvement in continuous improvement initiatives and development of new reporting tools and products. Identify companies in the market that have issues with Reinsurance/Capital/Rating that Gallagher can target as potential clients. Support analysis of data by business, industry, geography, products/services, client size, and other relevant business segmentations. Work on Financial/Capital Models and ability to interpret the results. Understand current financial performance & factors affecting them. About You Masters level qualification with specialization in finance. Ability to perform financial, rating, and reinsurance analysis. Ability to analyse and interpret data; Confident and self-driven individual; has Can-Do attitude; Ability to work in teams and ability to maintain good interpersonal relationships. Good understanding of financial statements and insurance statutory/ GAAP accounting. Excellent communication skills both verbal and written. Excellent knowledge of Microsoft office is essential and advanced Excel skills. Proficiency in the use of PowerBI, SQL, desired, but not mandatory. 5 years of work experience in financial modeling and forecasting, financial analysis or related work experience at an (re)insurance company, reinsurance intermediary or consulting firm. Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Position : Manager- Contracts & Procurement Location : Mumbai Job Details Evaluation of new vendors based on skills, capability, capacity to deliver. Subsequently shortlisting them based on project eligibility criteria. Adherence to time lines for contract process of major & minor contract packages Ensure proper drafting of BOQ item description and bid terms & condition to avoid extra work claim during course of work Verify internal cost analysis for evaluation of bids & negotiate to finalized within estimated cost Selection of proper Vendor to reduce Termination and hence be cost effective Verify award order and ensure timely issue of work order/variation order to avoid delay in commencement of work. Evaluation of changes, VO and total package value for Major packages Show more Show less

Company Description Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. Sika has subsidiaries in 101 countries around the world and manufactures in over 300 factories. Its 33,500 employees generated annual sales of CHF 10.49 billion in 2022. Job Description Technical Services role to support in strategic growth of all business segments in Bangalore location. Act as an active member in support sales and marketing team to provide technical support / with marketing tools / documentation Provide technical inputs/ recommendation to strategy development and implementation based on analysis of product performance in comparison to competitive products and reports that define and rank performance requirements for technical success Provide technical support to customers as trouble shooters and technical consultant, including handling/ follow-up complaints on technical related issues. Provide inputs and recommendations for developing/evaluating product applications, defining marketability, modifications and termination of ineffective products Maintain an up-to-date working knowledge of newly developing technologies and manufacturing practices and share with the sales/marketing personnel Develop processes and procedures in technical aspects to ensure successful introduction of the defined products. Training and Development of Sales / Marketing & Application Team on product systems Training and Development of Applicators and Distributors on product systems and its application. Participate as part of a product launch team to ensure smooth introduction of the product in customer serving processes Share with the sales and marketing team via reporting/ workshops the experience gained in technical service laboratories/ manufacturing processes in proper application/ formulation techniques Support presentation/ seminars and workshops to launch product Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. How You'll Make An Impact Business analysis including communicating at all levels effectively. Documenting requirements, technical specifications and user guides. Development coding individually or assisting other team members. Potentially participating in code reviews or solution architecture discussions. Keeping abreast of latest technical advances. Programming work using the coding skills above, including assisting any junior team members and taking on the more complex tasks. Taking project management responsibility when necessary. Participating in architectural solution discussions and writing technical specifications. Performing code reviews if required. Follow and ensure the project team adheres to the process defined by the organization. About You 1+ years (Recommended to have Bachelor’s in Engineering/Master of Computer Applications/Master of Computer Science or related certifications and minimum 1 year of actual work experience). Should have sound knowledge of software development life cycle and hands-on coding experience. Microsoft Certified Technology Specialist in web development would be desirable. C# .NET, SQL Server, ASP.NET MVC, .NET CORE, ANGULAR VB .NET, ASP.NET, DNN (DotNetNuke), SSRS, SharePoint, Crystal Reports, Oracle, HTML, CSS, JavaScript, JQuery Understanding of software development lifecycle and exposure to AGILE and SCRUM methodologies. Good understanding of Object-Oriented Design and design patterns. Good problem solving, debugging & troubleshooting skills. Recent software development experience with ASP.NET web-based applications (preferably some MVC) and web services using C#.NET. Good experience of writing SQL Server scripting using T-SQL. Good understanding of enterprise application architecture and cloud options. An understanding of web application security best practices. Some experience of data transfer protocols and methodologies. Nice to have some collaboration experience across distributed project teams with multiple disciplines. Experience communicating effectively both technically and in layman’s terms. Any participation in design, code and test reviews (including refactoring) would be beneficial. Must be ambitious and have a desire to learn new skills. Excellent written and verbal communication skills. Strong and effective inter-personal and communication skills and the ability to interact professionally with a diverse group of clients and team members. Ability to work effectively under pressure and identify ambiguity and drive for clarity. Capable of handling multiple tasks concurrently. Not necessary, but helpful to have experience working with windows desktop applications, windows services and Microsoft Office VSTO Add-Ins. Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview Provides administrative support to business operations by performing processing tasks. How You'll Make An Impact Responsible for ongoing delivery of services with quality Update documentation of SOP and operating instructions Responsible for peer review of transactions. Updating of process task sheet/documentation for his/her own tasks Assist new people in understanding the process/tools. All other tasks as assigned. About You Fresh graduate and postgraduates in any field. Good written & spoken English. Good in Arithmetic. Strong analytical & interpersonal skills. Basic knowledge of MS Office tools & Databases. Basic understanding of domain or required process. Communication Goal Oriented Job Knowledge Quality Focus Team Player Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. How You'll Make An Impact Experience: 3+ years (Recommended to have Bachelor’s in Engineering/Master of Computer Applications/Master of Computer Science or related certifications and minimum 3 years of actual work experience). Should have sound knowledge of software development life cycle and hands-on coding experience. Microsoft Certified Technology Specialist in web development would be desirable. C# .NET, SQL Server, ASP.NET MVC, .Net Core, Angular. VB .NET, ASP.NET, DNN (DotNetNuke), SSRS, SharePoint, Crystal Reports, Oracle, HTML, CSS, JavaScript, JQuery. Understanding of software development lifecycle and exposure to AGILE and SCRUM methodologies. Good understanding of Object-Oriented Design and design patterns. Good problem solving, debugging & troubleshooting skills. Recent software development experience with ASP.NET web-based applications (preferably some MVC) and web services using C#.NET. Good experience of writing SQL Server scripting using T-SQL. Good understanding of enterprise application architecture and cloud options. An understanding of web application security best practices. Some experience of data transfer protocols and methodologies. Nice to have some collaboration experience across distributed project teams with multiple disciplines. Experience communicating effectively both technically and in layman’s terms. Any participation in design, code and test reviews (including refactoring) would be beneficial. Must be ambitious and have a desire to learn new skills. Excellent written and verbal communication skills. Strong and effective inter-personal and communication skills and the ability to interact professionally with a diverse group of clients and team members. Ability to work effectively under pressure and identify ambiguity and drive for clarity. Capable of handling multiple tasks concurrently. Not necessary, but helpful to have experience working with windows desktop applications, windows services and Microsoft Office VSTO Add-Ins. About You Business analysis including communicating at all levels effectively. Documenting requirements, technical specifications and user guides. Development coding individually or assisting other team members. Potentially participating in code reviews or solution architecture discussions. Keeping abreast of latest technical advances. Programming work using the coding skills above, including assisting any junior team members and taking on the more complex tasks. Taking project management responsibility when necessary. Participating in architectural solution discussions and writing technical specifications. Performing code reviews if required. Follow and ensure the project team adheres to the process defined by the organization. Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. How You'll Make An Impact Develop comprehensive test cases from business requirements Record Test results and maintain the execution log Report defects in the defect tracking system, providing adequate information to the development team with steps to reproduce the issue Participate in root cause analysis with development Responsible for prompt response to bug information requests and verification Follow and ensure the project team adheres to the process defined by the organization About You Experience: 1+ years (Recommended to have Bachelor’s degree/technical certification in Computer Science or related and minimum 1 year of actual work experience). Should have knowledge of software development life cycle and hands-on Testing Experience. Manual Testing - system, unit, acceptance, regression, load and functional/performance testing, Test case preparation, Automation Testing (good to have) Analyse test requirements, and design and execute tests. Typical tests may include system testing, user acceptance testing, performance testing, security testing and test automation. Develop, update and maintain testing standards and procedures. Record problems and issues in accordance with the project's problem and issue management plans. Work with the application team and/or client to resolve any issues that arise in the testing process. Any experience in any of the automation tool or frameworks would be helpful. Ability to work seamlessly within a team as well as manage individual tasks Must be ambitious and have a desire to learn new skills. Excellent written and verbal communication skills. Strong and effective inter-personal and communication skills and the ability to interact professionally with a diverse group of clients and team members Ability to work effectively under pressure and identify ambiguity and drive for clarity Capable of handling multiple tasks concurrently Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. How You'll Make An Impact Understanding US pension system, IRS regulations and through knowledge on their segment of the pension operation Process, validate and update data in the actuarial and financial models. Prepare and analyze actuarial and financial reports for US Pension clients. Prepare the reports and share observations with the checker. Liaison with onshore consultants for any data or project related queries resolution along with checker. Participate and contribute in any special project requirements. Carryout pension benefit calculations and valuations. About You Master’s degree or equivalent qualification in Actuarial Sciences Should have a good knowledge on basic actuarial concepts Excellent interpersonal skills, strong oral and written communication skills. Ability to prioritize and handle multiple tasks in a demanding work environment Ability to multitask, self-starter. Actuarial Exam progress is required. Excellent analytical, problem solving and interpretational skills. Sound knowledge of mathematics, statistics and possess good modeling skills Good command on MS office applications (MS-Excel, MS-Word) Working knowledge in retirement tools such as “Relius”, “And ProVal” is an added advantage - for experienced candidates only Preparation of AFTAP & Annual Valuation Report Preparation of PBGC government filing Preparation of Annual Funding Notice Prepare signature-ready IRS Form 5500 Form 5500 Schedules FASB / ASC 715 reporting Preparing Disclosure on IAS 19R/US GAAP Should have some knowledge of OPEB/PRM plans (added advantage) TV/Retirees Cash out Calculations Age 70½ required minimum distribution requests Process Special accounting calculations Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. How You'll Make An Impact Develop comprehensive test cases from business requirements. Record Test results and maintain the execution log. Report defects in the defect tracking system, providing adequate information to the development team with steps to reproduce the issue. Participate in root cause analysis with development. Follow and ensure the project team adheres to the process defined by the organization Responsible for prompt response to bug information requests and verification About You Experience: 2+ years (Recommended to have bachelor’s degree/technical certification in Computer Science). Should have knowledge of software development life cycle and hands-on Testing Experience. Skills: Manual Testing - system, unit, acceptance, regression, load and functional/performance testing, Test case preparation, Automation Testing (good to have) Knowledge & Skill Required: Analyse test requirements, and design and execute tests. Knowledge of Automation testing is a plus. Typical tests may include system testing, user acceptance testing, performance testing, functional testing, Smoke & Sanity Testing, security testing and test automation. Develop, update, and maintain testing standards and procedures. Record problems and issues in accordance with the project's problem and issue management plans. Work with the application team and/or client to resolve any issues that arise in the testing process. Any experience in any of the automation tool or frameworks would be helpful. Ability to work seamlessly within a team as well as manage individual tasks. Must be ambitious and have a desire to learn new skills. Excellent written and verbal communication skills. Strong and effective inter-personal and communication skills and the ability to interact professionally with a diverse group of clients and team members. Ability to work effectively under pressure and identify ambiguity and drive for clarity Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. How You'll Make An Impact Work with product and development teams to understand user needs and translate them into intuitive and effective design solutions. Create user personas, journey maps, wireframes, and prototypes to demonstrate design concepts. Conduct usability tests and gather feedback to refine and improve designs. Collaborate with developers to ensure seamless implementation of designs. Participate in user research and analysis to validate design assumptions and improve the user experience. Maintain design systems and ensure consistency across product interfaces. Present design ideas and solutions to stakeholders and work iteratively based on feedback. Stay current with UX design best practices and emerging tools. About You Experience: 3+ years (Recommended to have Bachelor’s in Engineering/Master of Computer Applications/Master of Computer Science/ BCA / BSC or related certifications) Strong understanding of user experience design principles, wireframing, and prototyping. Knowledge of front-end technologies (HTML, CSS, JavaScript) for seamless design-development handoff. Experience with design tools like Figma, Adobe XD, or Sketch. Good aptitude in critical thinking and creative problem-solving. Excellent written and verbal communication skills. Desire to learn new design tools, techniques, and skills. Strong listening skills and ability to collaborate effectively within cross-functional teams. Knowledge of usability testing and user research techniques is a plus. Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview Working closely with clients and colleagues, the Defined Benefit Sr. QA Analyst plays a key role in the examination of business and functional/ system requirements to ensure the Defined Benefit system implementation and maintenance activities meet the established standards of quality as well as reliability, usability and performance. You will be responsible to ensure that the system solution in place reflects client’s benefits. In addition, you will be responsible to mentor and train junior to intermediate team members. How You'll Make An Impact SME for Technical/Functional issues Mentoring and coaching team members on technical aspects Lead training efforts for the team and actively engage in ongoing development of team/unit/cross tower members Work independently on tasks assigned Demonstrate Module level ownership (Work assigned to self and immediate sub-ordinates) Manage internal stakeholder communication (including Technology & other teams for assigned module) Assist & Manage Offshore/Onshore Interaction and Stakeholder Communication, including Technical/Functional escalations Update all documentation with task details and provide regular updates to team Strong understanding of Domain and is required to comprehend Business Requirement Documents (BRD) Review/Maintain BRD for system gaps & domain compliance Maintain and Update BRD for ongoing changes Interprets requirements to create/update systems specifications documents Perform & Review Data Analysis, Audit, and associated research and provide subsequent resolutions Work independently to manage smooth integration/transition of processes to maintain documentations for the same Responsible for solving the production related issues and preparation of annual calendar, as applicable. Execute & Manage the assigned tasks {analysis and production} specific to your Tower About You Minimum of 5-6 years of experience in a similar role Bachelor’s degree in Business Administration, Mathematics, Finance, Statistics, Technology Knowledge of Defined Benefit is an Asset Knowledge of automated testing tool (implement and use) and Project and Test Management Tools Knowledge of tools, concepts and methodologies of QA Facility to handle and manage multiple tasks simultaneously Ability to commit to deadlines and deliver on a timely manner Capability to take ownership and be accountable for assigned tasks Excel working in a fast-paced, deadline-oriented project team environment Demonstrate high problem solving and analytical skills Excellent oral and written communication skills to share concepts and information to teammates and clients Client satisfaction focus along with team-oriented work style Enjoy system analysis/implementation/documentation/testing/programming Proficient with Microsoft Word, Excel, and Access Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. How You'll Make An Impact Business analysis including communicating at all levels effectively. Documenting requirements, technical specifications and user guides. Development coding individually or assisting other team members. Potentially participating in code reviews or solution architecture discussions. Keeping abreast of latest technical advances. Programming work using the coding skills above. Participating in project management meetings when necessary. Follow and ensure the project team adheres to the process defined by the organization. About You Experience: 1+ years (Recommended to have Bachelor’s in Engineering/Master of Computer Applications/Master of Computer Science or related certifications and minimum 1 years of actual work experience). Should have sound knowledge of software development life cycle and hands-on coding experience. Coding skills/technologies required: C# .NET Core, SQL, HTML, CSS, JavaScript Other coding skills/technologies that would be a bonus:NET MVC, JQuery, Bootstrap, DNN (DotNetNuke), Crystal Reports, Oracle, SQL Server Understanding of software development lifecycle and exposure to AGILE and SCRUM methodologies. An understanding of Object-Oriented Design and design patterns. Problem solving, debugging & troubleshooting skills. Experience of writing SQL database scripts using either T-SQL or PL/SQL is a must. Recent frontend software development experience coding in HTML, CSS and Javascript. An understanding of responsive web design with some experience either using a framework like Bootstrap or coding manually. Recent web development with ASP.NET using C#.NET Core is required. An understanding of web application security best practices. Nice to have some collaboration experience across distributed project teams with multiple disciplines. Experience communicating effectively both technically and in layman’s terms. Must be ambitious and have a desire to learn new skills. Excellent written and verbal communication skills. Ability to work effectively under pressure and identify ambiguity and drive for clarity. Capable of handling multiple tasks concurrently. Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview Gallagher Re actuarial team uses deep actuarial skills along with high quality analytical and problem-solving prowess to assist clients in enhancing their business performances and optimize their reinsurance portfolios. The expertise obtained over the several years of market presence allows the client-oriented teams to provide finest services. The candidate will work in Reinsurance Pricing teams for business lines like Property & Casualty, Motor, and/or Specialty lines like Aerospace and Marine. The teams provide pricing of contracts and dynamic portfolio optimization for international clients, serviced via our international offices. How You'll Make An Impact The principal responsibilities for the candidate will be: Data cleansing and processing to facilitate actuarial analysis Assist on-shore stakeholders and Actuaries in performing Actuarial Pricing Analysis such as Experience rating and Exposure rating for building a comprehensive, multi-dimensional loss model in accordance with client risk profiles and industry norms Estimating reinsurance pricing and determining optimal Reinsurance Strategies Prepare and provide reports and decks for the performed analyses Contribute towards the Industry studies and Benchmarking activities, that aim at promoting Gallagher Re as thought leader in reinsurance marketplace Contribute to development of innovative concepts, tools or automating current process. About You Graduate/Post-graduate, preferably in Stats/Maths/Eco/Commerce A student member of any of the following institutes: Institute of Actuaries of India (IAI) Institute of Faculties of Actuaries - UK (IFoA) 3-6 Actuarial exams cleared as per the new Curriculum, along with zeal of pursuing the qualification further Professional communication skills, both written and oral Good understanding of insurance and reinsurance concepts Strong analytical and problem-solving skills Propensity to think beyond the assignment at hand and show ability to be detail oriented Driven to take initiatives and challenging work Ability to work collaboratively in team Ability to turn around work of professional quality within set deadlines Excellent MS Office skills, particularly Excel is essential Knowledge of VBA, SQL, Python, R, Power BI etc. is added an advantage A relevant internship or industry experience of 2 - 5 years will be an added advantage. Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview Gallagher operates Data Loss Prevention (DLP) technologies and processes to seek to protect data in transit and to prevent and/or detect the unauthorized egress (leakage) of Gallagher information, whether related to current, past or prospective employees, customers, insurance market participants or suppliers. Responsible for leading and managing Gallagher’s approach to data loss prevention to ensure that we implement appropriate preventative and monitoring controls across our global operations to manage the risk to Gallagher information. This role is responsible for the triage, investigation, escalation and closure of DLP incidents, the recommendation, implementation and maintenance of effective DLP policies and the production of monthly and ad-hoc DLP reports to minimize Gallagher’s risk of data leakage, identify data leakage and to monitor compliance with company information security and privacy policies for in scope entities. The individual is expected to have experience of DLP and working with DLP console, good knowledge of data leakage methods and understanding of the different data types processed across entities and to keep that knowledge up to date. This is an essential role within the DLP team to support them along with the Global Chief Information Security Officer and Global Chief Privacy Officer in the delivery of their data protection strategy. The role will provide hands on advice, guidance and support, the businesses and central services functions to assist in the identification, management and monitoring of Gallagher’s privacy and security risks in line with our risk appetite. How You'll Make An Impact Responsible for triage and investigation of DLP events and the escalation of instances of non-compliance with company policy and potential/actual instances of data leakage (either personal data or commercial data) using DLP Solutions on a day to day basis. Validating white listed user activity. Advising on required rulesets and ruleset optimization and tuning to reduce false positives based on patterns observed during event analysis. Performing control checks at regular intervals. Preparation of monthly DLP reports and dashboards including trend and root cause analysis as well as achievement against SLAs and KPIs. Providing detailed DLP analysis support for stakeholders. Contribution to the overall DLP process improvement and documentation. Supporting the incident management framework. Building and maintaining good stakeholder relationships. About You Min 2+ years experience in DLP McAfee/Microsoft/SkyHigh Security DLP certified beneficial but not essential DLP solution capabilities Knowledge of DLP capabilities Proven track record of incident investigation and escalation Knowledge of McAfee/Microsoft/SkyHigh Security DLP an advantage Knowledge of SIEM tool an advantage but not essential Knowledge of Incident ticket tool an advantage but not essential Knowledge of the insurance broking or insurance sector an advantage but not essential Hand on experience with DLP tool - Preferred McAfee/Microsoft/SkyHigh Security DLP Incident Management - Triage, investigation and escalation Assessing risk Report production Supporting the maintenance of standard operating procedures Working effectively in a shared mailbox Skills/other Familiarity with sensitive data types/identifiers, classifications, etc. Ability to understand drivers and priorities with regard to business and regulatory requirements Excellent spoken and written English communication skills Analytical and investigative skills Report writing MS Office Confidence to challenge views and opinions and make recommendations for improvements to policies and processes Fine attention to detail Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview The role of the Digital Marketing Team Managerwill be to support in onboarding milestones and day-to-day management of the GCoE Digital Marketing Team.This role will report into the GCoE management and will collaborate as needed with Corporate Digitl Marketing managers in the US. How You'll Make An Impact Day-to-day management and oversight of Digital Marketing resources, maintains work schedules and oversight of time off requests, staffing conflicts and resourcing along with direct support of management. Monitors and regularly assesses overall team and individual performance against goals/KPIs to assess knowledge and performance improvement opportunities, including conflict resolution, staff issues and escalating foreseeable attrition risks. Actively participates in individual team members’ performance reviews, providing regular feedback regarding misses/errors and additional training needs to GCoE leadership contributing to the identification of growth and skill development opportunities to ensure constant improvement and utilization of the GCoE Digital Marketing Coordinates with GCoE team resources to ensure work is completed accurately and in accordance with standard practices / guidelines and defined service level agreements. Shares feedback regularly to support onshore and GCoE management in assessment of individual skills and aptitude along with potential for career expansion. Provides and shares on a regular cadence status updates/reports with leadership. Ensures the GCoE team is working together as a cohesive unit in support of the global Digital MarketingTeam’s exemplary work, goals and values. Maintains a current understanding of each capabilities, processes, workflows, SLAs and Gallagher brands guidelines and business divisions to ensure accurate oversight and output of deliverables. Keep oneself abreast and updated of industry best practices in Digital Marketing and support team members as needed. Other duties as assigned. About You MBA or equivalent in Marketing 8+ years’ experience in digital marketing, with at least 4 years of demonstrated team management experience, including depth of knowledgeacross Digital Marketing. Understanding and experience with digital marketing tools, inclusive of content management systems, Automation/CRM (Salesforce), web analytics, and social media systems. Professional and conversational fluency in English is a must, with excellent oral/written communication and presentation skills Leads with empathy and a solution-oriented mindset with strong mentorship skills Demonstrated project and/or resource management understanding Experience with/knowledge of Workfront or other project management software Microsoft Office Suite programs Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview Analytics is at the heart of decision making. At the GSC, we leverage our proprietary data, use proven techniques and expertise built over years, and help Gallagher with its business expansion and retention goals. With our infrastructural capabilities, our teams are able to source, forecast, visualize, model, and manage data seamlessly. GSC provides support in sourcing, cleansing, and modelling data to support sound decision making. At the GSC, we have built teams which effectively use tools which is a confluence of data science, actuarial science, engineering, meteorology, and seismology to build CAT models and Pricing models. Primary focus of the role is to provide guidance and assistance to account teams and clients, by using financial decisional making tools, and to speak effectively on behalf of the Financial Benefits Consulting team regarding core services How You'll Make An Impact Apply skills in order to provide and present financial monitoring reports that measure client financial status, track expenses by product line, renewal projections, funding levels and rates, etc. Be able to speak with FBC management about abnormal conditions that arise from the evaluation of these reports Maintain proficiency and understanding of various proprietary Models and Tools to calculate financial results. Analyze data from carriers on complex clients and provide recommendations to Client Servicing teams Preparing and analyzing on various client deliverables, as defined by the scope of services of the Financial Benefits Consulting team Demonstrates understanding of whether or not analysis “makes sense”; can think beyond the numbers on the page Conduct any activity for special assignments as assigned by management Demonstrate competence with collection of required data and materials needed for the successful completion of various projects Proficient and compliant with internal systems Strong oral and written communications and presentations Ability to communicate effectively in fast pace work environment Effectively navigate through conflict Excellent communication skills (both orally and in writing) Initiative to continue growing personally and professionally as our industry changes and business need changes Must be able to persuade others to provide items needed to complete this job within pre-established timeframes Must demonstrate ability to work professionally as a team member in a group with diverse backgrounds Must have initiative and be properly assertive in presenting new ideas About You Candidate with Maths or Stats background Good knowledge of Applied Statistics (Intermediate Level) Good knowledge of MS Excel & VBA Python & R (Intermediate Level) Excellent analytical skills Good communication skills Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview Gallagher Re are looking for an experienced, dynamic and proactive individual to join our EMEA Client Service Team in Mumbai providing support to Producers and Brokers in placement and servicing of our clients. This position will be based in Mumbai and will require daily interaction with other colleagues in Ipswich, London and other regional offices, as well as with our clients and reinsurers. The business unit handles proportional and non-proportional reinsurance contracts for our clients based across Europe. How You'll Make An Impact Understand the client’s business and their reinsurance programmes, continually working with the placing team to fully understand any specific client requirements Participate in renewal planning, anticipating and preventing possible issues before they occur Manage and coordinate workflow around seasonal renewals for assigned accounts Strive to improve the overall client relationship - supervising the delivery of reliable, high-quality and timely billing and administrative support Coordinate adherence to internal Compliance requirements and controls in dealing with our clients, the market and third parties. Undertake travel as required to clients, reinsurers and/or other Gallagher Re offices and attend relevant meetings, ensure meeting notes and follow up actions are completed Technical knowledge of Reinsurance business and servicing functions is essential Develop and maintain close working relationships with Brokers & Account Executives Act as the primary point of contact to Brokers, supervising all support matters Review market security information on reinsurers, checking compliance and financial positions Create / Update marketing sheets for Broking Team Produce data, statistics, and information packs in support of the placement of a client’s reinsurance programme Liaise with Compliance / Sanctions Team on sanctions checks where touch points exist Effectively communicate with various stakeholders, both internal and external Support creation of slips / endorsements Checking files to ensure all information is present and accurate Ensure contract records are accurately maintained within transactional broking system Generate and issue evidence of cover, debit notes and closing instructions Review and interrogate reinsurance contracts to facilitate billing within agreed timescales Regular contact with colleagues on technical support/contracts Manage and resolve queries from clients and reinsurers Produce contractual documentation to a high level and within timescales Understanding of LPSO/DXC requirements for premium submission, signing and financial movement Maintain files in an orderly manner electronically, ensuring these are within Client Excellent Model guidelines Supports less experienced team members with all required Placement Support tasks including SPOE checking and authorising as required Works proactively with all team members to develop knowledge within the team to achieve the best results for the clients About You Educated to Degree standard or equivalent CII qualifications or studying towards would be beneficial Reinsurance knowledge and experience is essential. Intermediate IT skills (Microsoft Office) Good communication skills (Written and Verbal) Attention to detail Ability to organize and prioritize Ability to work in a team and autonomously; and general willingness to learn and grow Ability to build strong working relationships with both clients and brokers Good time management skills Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce Tech And Product Engineering Our Tech and Product team is tasked with innovating and maintaining a massive distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. Our platform is deeply customizable to meet the differing demands of our vast user base, creating an exciting environment filled with complex challenges for our hundreds of agile engineering teams every day. Required Skills 4+ years of experience in Devops engineering Excellent written and verbal communication Effective collaboration with multiple teams across time zones Championing a culture and work environment that promote diversity and inclusion Clear, concise technical communication particularly about problems and incidents Exceptional organization and time management skills Quickly synthesizing information from disparate sources of knowledge Strong technical leadership skills Distributed systems, microservice, and systems integration experience Applying solid engineering principles Strong working experience with Linux Systems Administration. Good knowledge of linux internals. Building microservices and N-tier web applications that not only scale but are also fault tolerant Fluency in at least one object oriented language, with strong object oriented programming skills, and one scripting language Experience monitoring services including telemetry, logging, metrics, aggregation systems and dashboards, and SLOs/SLAs and related statistical functions Understanding fundamental mesh and network technologies, e.g., Istio, DNS, Load Balancing, TCP/IP, HTTP, DNS, curl, openssl Expertise in configuring, deploying, securing, managing, and maintaining large, fault tolerant, cloud-hosted systems including auto scaling, automatic fail over and recovery, monitoring, security, performance tuning, troubleshooting, and disaster recovery Experience with configuration management technologies, e.g., Vault, Puppet, and Terraform Proficiency with distributed version control and CI/CD pipelines, e.g., Git, Jenkins, Spinnaker Experience with container and orchestration services, e.g., Docker, Kubernetes, Helm Desired Skills Success working in regulated environments, e.g., government, health care, finance AWS expertise, e.g., EC2, EKS, S3, DynamoDB, etc. Authentication or Application Security related experience SAML, OAuth, OIDC, LDAP Familiarity with cloud security best practices including policy, audit, encryption, identity, and secret management, e.g., TLS and PKI systems and x509 certificate management Benefits & Perks Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! World-class enablement and on-demand training with Trailhead.com Exposure to executive thought leaders and regular 1:1 coaching with leadership Volunteer opportunities and participation in our 1:1:1 model for giving back to the community For more details, visit https://www.salesforcebenefits.com/ Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Technical Consultants deliver solutions that transform our customers’ businesses and their customers’ experiences. This role involves working with teams to discover, design, code and deploy Salesforce Platform solutions. 75% of this role involves programming, using Apex (Salesforce’s Java-like language), JavaScript, and other development languages and tools. The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution. YOUR IMPACT: Responsibilities Programming solutions in Salesforce’s Apex programming language, JavaScript, Lightning Web Component Framework and JS Frameworks with API integrations to cloud and back-office systems Developing, optimizing and deploying Salesforce applications Demonstrating key Salesforce capabilities and features Learn and use Salesforce’s Services team best practices Help clients consistently meet/exceed goals and metrics Contribute to customer success through front and back-end solution development and release management Deliver high customer satisfaction (CSAT) Continued professional growth and development Travel to client site (average of 50%), but may be higher or lower based on the client engagement MINIMUM QUALIFICATIONS BA/BS degree or foreign equivalent 6+ years of relevant experience Strong problem solving skills Experience using technical skills to solve real-world business problems Strong programming skills with JavaScript and one object-oriented language (eg Java, C#, Python) Data modeling (objects, fields and relationships; able to model 1:M and M:M relationships) Salesforce certifications and Platform development experience are a plus Customer engagement/facilitation skills Strong communication skills, both written and verbal Ability to work independently and be a self-starter Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to clients’ needs Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies Strong potential to continue to grow in career to higher levels of Services or other positions at Salesforce PREFERRED QUALIFICATIONS Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences Prior Salesforce development experience (Apex programming language and Lightning Web Components) highly desired, but not required Other highly desired, but not required, technical experience includes: JS Frameworks, SQL, APIs, Testing Tools, DevOps. Highly beneficial to have any Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and on-boarding process in the first 3 months: Salesforce Certified Administrator Salesforce Certified Platform App Builder Salesforce Certified Platform Developer I Salesforce Certified JavaScript Developer I Attributes Leader, who can communicate the value of Cloud features Results-driven, tenacious, drive to succeed in a fast-paced environment Ability to learn quickly and adapt to change Positive attitude; ability to motivate others Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Job Purpose: We are looking for a passionate Technical Lead to join our talented engineering team and take a leadership role in guiding the design, implementation, and optimization of applications and processes. You will be responsible for leading a team of engineers, collaborating with stakeholders, ensuring the quality and performance of engineering projects, and overseeing the technical direction of key initiatives. Your role will focus on mentoring team members, driving technical excellence, and ensuring timely and successful delivery of solutions. Job Responsibilities: Design and implement high-quality cutting-edge software Own the complete lifecycle of a component/feature of our product Contribute to overall engineering team efforts on cohesive architecture and design Commit to highest quality standards by delivering comprehensive unit tests along with production code Be a performance junkie, strive for the best possible performance and responsiveness of services Drive continuous adoption and integration of relevant new technologies into design Monitor support tickets created by customers; Characterise the incidents, reproduce, diagnosis and analyse the root cause Collaborate with product, customer success, support and other engineering teams to ensure successful delivery of product roadmap Represent Cendyn to customers and partners as needed Job Requirements: Required Education and Experience: BS/MS or equivalent experience 12+ years’ experience delivering highly scalable, consumer facing SAAS applications Proven Java developer with proficiency with Spring framework, Spring Boot and web services 2+ years' experience in working with microservices based architecture Hands on experience in architecting a highly scalable REST web services-based systems Demonstrable expertise in OO design and implementation Ability to work in an agile team with an understanding of software development lifecycle (design, development, testing, CI/CD, etc.) 3+ years with product companies in a various stage of growth and success Strong organizational, prioritization and communication skills Desired Skills Cloud computing and distributed computing Prior experience working on microservices at scale Familiarity with ReactJS Experience of using Containers (Docker) Understanding of Micro Services Architecture Understanding of software development lifecycle (design, development, testing, CI/CD, etc.) Our Technology Stack : Java/J2EE, Spring, Spring Boot, Hibernate, Oracle 11g, Coherence, Redis / Memcached, Elasticsearch Work Schedule: Monday through Friday from 12 PM to 9 PM IST. This will provide healthy overlap between India team and US team and supporting both to ensure adequate collaboration. This role will be working in Hybrid Mode and will require at least 2 days’ work from office at Hyderabad or Gurugram EEO Statement Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Purpose: As a Senior Software Engineer , you will play a key role in contributing to the development, maintenance, and support of systems and processes within Cendyn. You will work closely with other team members to implement solutions, troubleshoot issues, and ensure the effective functioning of applications or systems. Your role involves contributing to the overall success of projects, with a focus on delivering quality results in a collaborative environment. Job Responsibilities: Design and implement high-quality cutting-edge software Own the complete lifecycle of a component/feature of our product Contribute to overall engineering team efforts on cohesive architecture and design Commit to highest quality standards by delivering comprehensive unit tests along with production code Strive for the best possible performance and responsiveness of services Monitor support tickets created by customers; Characterise the incidents, reproduce, diagnosis and analyse the root cause Collaborate with product, customer success, support and other engineering teams to ensure successful delivery of product roadmap Represent Cendyn to customers and partners as needed Job Requirements: Required Education and Experience: BS/MS or equivalent experience 5-7 years’ experience delivering highly scalable, consumer facing SAAS applications Proven Java developer with proficiency with Spring framework, Spring Boot and web services 1+ years' experience in working with cloud native microservices based architecture Hands on experience in architecting a highly scalable REST web services-based systems Demonstrable expertise in OO design and implementation Ability to work in an agile team with an understanding of software development lifecycle (design, development, testing, CI/CD, etc.) 2+ years with product companies in a various stage of growth and success Strong organisational, prioritisation and communication skills Desired Skills Cloud computing and distributed computing Prior experience working on microservices at scale Familiarity with ReactJS. Experience of using Containers (Docker) is a plus Understanding of Micro Services Architecture Understanding of software development lifecycle (design, development, testing, CI/CD, etc.) Our Technology Stack: Java/J2EE, Spring, Spring Boot, Hibernate, Oracle 11g, Coherence, Redis / Memcached, Elasticsearch Work Schedule: Monday through Friday from 12 PM to 9 PM IST. This will provide healthy overlap between India team and US team and supporting both to ensure adequate collaboration. This role will be working in Hybrid Mode and will require at least 2 days’ work from office at Hyderabad or Gurugram EEO Statement Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We are seeking a skilled and experienced Technology Operations Engineer to help power our Technology Operations Center (TOC). As a Technology Operations Engineer, you will be responsible for the monitoring, maintaining, and troubleshooting our platforms. You will report to the Technology Operations Lead and work closely with cross-functional teams, including product management, engineering, information technology, customer success, and security to drive innovation and efficiency in our SaaS operations. Job Responsibilities Operate and support our private and public cloud platforms Perform day-to-day activities within the Technical Operations Center, including incident handling, monitoring, and escalation procedures Be part of a 24/7 schedule rotation Coordinate with other teams to address critical incidents and outages Perform irregular and regular tasks, such as deployments, maintenance, data updates, and other duties as needed Manage our incident management system Identify and troubleshoot anomalies, performance bottlenecks, and connectivity issues Participate in incident management and reporting Act is primary point of contact for incidents Follow standard operating procedures (SOP’s) to take corrective actions to restore services Escalate complex issues to appropriate teams and stakeholders Collaborate with cross-functional teams to implement best practice, standards, and policies related to technical operations at scale Requirements Bachelor’s degree in computer science, information technology, or related field; OR CompTIA A+ or Net+ certification; OR at least 4 years of applicable experience 2+ years of experience with demonstrated success in operating mission critical software and services 2+ years of experience in 24x7x365 technology operations Understanding of DevOps principles and practices, including CI/CD pipelines, containerization, etc. Experience with on-call and incident management systems (OpsGenie, PagerDuty, etc.) Experience with modern observability tools (Datadog, Grafana, New Relic, etc.) Excellent English communication and interpersonal skills with the ability to collaborate Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) Preferred Qualifications Proficiency with Terraform, CloudFormation, or other Infrastructure as Code (IaC) tools Experience with Security Operations and/or experience working in a SOC Experience administering Linux and Windows servers in a cloud or datacenter environment Work Schedule: This position requires working in 24/7 rotational shifts, including evenings, late nights, and weekends. The role will be working in a hybrid work mode, with a minimum of two days required in the office each week, based in Hyderabad or Gurugram. EEO Statement: Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Cendyn expressly prohibits any form of workplace harassment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue. Drive demos, walk-through and solution reviews with customers. Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Configure Zenoti to meet customer business scenarios Identify risks based on current product capabilities; define and implement mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service. Stay up-to-date with product knowledge, business flow, sales process, and market dynamics. To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios. Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products. Ensure the adherence to SLAs, and key metrics according to the organization's goals and objectives Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations. What skills do I need? 1-7 years of experience in Implementation and support of Enterprise products Strong software exposure and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions. Strong verbal and written communication skills, especially in the areas of requirements and solution documentation. Ability to manage and work across multiple projects. Strong ability to demo/train and deliver excellent customer presentations. Strong logical, analytical and problem-solving skills Open to travel on short notice to customer locations when required Good to have knowledge of Web Design using HTML, JavaScript Good understanding of MS Office, JIRA, Basecamp applications Ability to learn new skills and operate in a fast-paced and changing environment. Experience in the wellness/spa industry a plus. Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti's platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Purpose: The Technical Support Engineer I is part of the Cendyn Global Customer Support team. The Global Customer Support team provides support for Cendyn products internationally. The Technical Support Engineer I will focus on supporting Cendyn customers with functional knowledge and support. Being a subject matter expert in our products assists the Technical Support Engineer I in helping our customers efficiently use our products to meet their needs. As the Technical Support Engineer I’s knowledge and understanding of our products grows, they will find themselves working some technical, non-technical tickets in addition to functional assistance and training. This position is crucial to high customer satisfaction among Cendyn clients. The Technical Support Engineer I works with Operations, R&D, Product, Sales, and other Operations teams to share their experience and knowledge gained from connecting with Cendyn’s customers. Our Support structure has a strong reliance on training and knowledge sharing. As a Technical Support Engineer I, it will be incredibly important to be open to learning and growing to improve our customer responses and work towards more one touch tickets. Job Responsibilities: Essential Functions: Accountability Provide efficient client support and technical assistance via email, online chat, and telephone. Handle functional support inquiries for Cendyn-specific software solutions. Troubleshoot customer product issues, providing support directly to the customer. Execute on customer requests to assure customer satisfaction. Identify solutions for technical challenges. Complete delivery tasks and projects for both external and internal customers. Excellence Support customers with business and/or technical questions. Test and troubleshoot Cendyn products and integrations. Represent Customer Support and Operations functions at customer review meetings as needed. Collaboration Distill support topics into key talking points and then communicate them to clients and co-workers in a simple and coherent manner using a consultative approach. Communicate with customers, vendors, and other external contacts as needed to assure customer success. Mentor Support team members to increase knowledge and understanding to drive more one-touch tickets and improve the quality of solutions. Work closely with escalation resources in other Cendyn teams, addressing issues directly or engaging additional assistance when needed. Innovation Serve as a subject matter expert in the relevant product domains. Contribute to process and product design and documentation. Conduct root cause analysis and provide actionable solutions combining analytics, business acumen, technical expertise, product features and sound judgement. Humanity Contribute to peer-to-peer training with other team members related to application and operational topics. Non-Essential Functions: A general knowledge of the hospitality industry. Use Zendesk and other CRM products to communicate and track customer interactions. Requirements: Required Education and Experience: Bachelor’s degree in hospitality, computer science or related field, OR some college plus related experience. Able to represent operational needs and capabilities to other areas including Operations, Product Management, R&D, Sales, Marketing. Keyboarding speed of 40-60 WPM. Preferred Education and Experience: Hands-on experience with customer service software (Zendesk preferred, Salesforce, etc.) Previous hospitality industry experience a plus. Competencies: Business Management Skills - Strong leadership skills (listening, communications, coaching,), ability to manage in a matrix organization, ability to implement and manage change. Planning and Organizational Skills –Excellent organizational, planning, and proven ability to manage multiple priorities. Decision Making – Excellent decision making and problem-solving skills. Office Tools – Strong technical aptitude and skilled in MS Windows-based office tools including SharePoint, database software and desktop applications. Empowerment, Coaching and Teambuilding – Ability to provide guidance and coaching while empowering staff to perform their roles. Create and maintain sense of teamwork to ensure accountability, cooperation, and collaboration towards a common goal. Analytical and Conceptual Thinking – Ability to interpret and analyze data and technical processes, identify problems and potential solutions, and formulate recommendations. Innovation – Ability to think creatively to accomplish continuous improvement and evolution of the department. Communication – Excellent communication, presentation, and interpersonal skills that apply to both internal and external customers. Demonstrated interpersonal skills to work effectively in a team environment and maintain a professional and positive manner. Work Schedule: This position requires working in 24/7 rotational shifts, including evenings, late nights, and weekends. The role will be working in a hybrid work mode, with a minimum of two days required in the office each week, based in Hyderabad or Gurugram. EEO Statement: Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Cendyn expressly prohibits any form of workplace harassment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Description: As a Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” or “Sales Engineer”, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure. A successful candidate should bring technical and sales skills that establish credibility and a confident presence and assure both internal and external stakeholders, customers, and partners. Our team engages across the sales organization to develop a ground-breaking vision using Salesforce technology solutions while overcoming technical objections within sophisticated sales campaigns while also driving enablement. Responsibilities: As an Automotive Industry Solution Engineer, your impact will be seen by delivering customer success by owning the technical sales cycle from start to close Winning the deal will involve you demonstrating our automotive solutions in the context of the challenges our customers are facing When presenting, you will be familiar with differentiating Salesforce solutions in the context of Automotive OEMs and Retailer sales engagements - training to be provided as needed As part of the Automotive SE team, you will contribute to defining, creating, and delivering automotive Go To Market messaging and assets for sales engagement Your SE role starts with understanding the customer’s needs and establishing Salesforce’s product as the best solution that solves unique challenges Own the relationship between our extended Solutions team, the customers technical team and our Sales Leadership Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives. Required Qualifications: Relevant 12+ years of experience working in pre-sales role selling enterprise solutions A track record of developing innovative customer solutions Proven oral, written, presentation and interpersonal communication and relationship skills. Strong time management skills in a dynamic team environment. Inquisitive, practical and passionate about technology and sharing knowledge. Good at explaining ideas and finding ways to keep people’s attention. Preferred Qualifications: Experience working with Salesforce Solutions Design-thinking workshop experience Hands-on knowledge of building AI solutions and the benefits they bring Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.