3 Terminal Server Jobs

At Honeywell, we are dedicated to creating a better future and are searching for individuals to join our global team of future shapers. When you become part of Honeywell, you enter a performance-driven culture filled with diverse leaders, innovators, and doers who are reshaping the future. Our team is committed to supporting each other and realizing our vision through various job functions. Innovation is at the core of our businesses as we strive to define the future. The opportunities for growth and recognition on a global scale are endless for those who demonstrate a passion for performance. We are currently looking for a cybersecurity engineer who possesses creativity and forward-thinking skills to develop and enhance cybersecurity solutions that address unique security challenges within critical infrastructure and industrial sectors. This role involves providing on-site cybersecurity services for Honeywell customers in industries such as Oil and Gas, Power Generation, Life Sciences, and more. Responsibilities include consulting, troubleshooting, network design, implementation, assessments, and other relevant tasks. **Key Responsibilities:** - Take the lead in assigned projects, ensuring timely delivery, staying within budget, and achieving customer satisfaction. - Stay updated on cybersecurity solutions and expand knowledge in designated network disciplines. - Maintain relevant cybersecurity certifications such as CCNA, CISSP, GICSP, or similar. - Keep abreast of industry security standards like IEC-62443, ISO 27000. - Establish strong relationships with internal and external customers by providing accurate technical support. - Diagnose issues and offer timely technical solutions in response to customer inquiries. - Handle network configuration, troubleshooting, firewall setup, and other related tasks. - Uphold industrial safety awareness by completing pertinent safety certifications. **Basic Qualifications:** - Bachelor's degree in computer-related fields or equivalent experience. - Cisco Certified Network/Design/Security Professional (at least one certification). - GICSP/CISSP Certified Information Systems Security Professional or similar certification. - 5+ years of experience in Networking, endpoint security, and IT security audits/assessments. - 3+ years of experience in Security Projects. - 2+ years of experience in Cybersecurity Vulnerability or Risk assessment. - Proficiency in Microsoft Active Directory, DNS, WSUS, and Terminal Server. - Experience in vulnerability scanning and assessments using tools like Nessus and NMAP. - Proven experience in designing or deploying projects leveraging virtualization, preferably VMware. - Network Security Experience: Firewalls, ACL, IDS, IPS, SIEM, particularly with Cisco Routers, Switches, or Firewalls. - Experience with antivirus systems, backup & restore solutions, and providing network services on customer sites. - Strong written and oral communication skills. - Willingness to travel 30-65%. **Preferred Qualifications and Experience:** - 3 years experience in Operational Technology (OT). - IEC-62443 Risk Assessment/Design/Maintenance Certification (at least one). - Knowledge of various networking protocols. - Awareness of OT cybersecurity best practices. - Proficiency in preparing design specifications. - Ability to work independently. - Excellent troubleshooting skills for resolving complex network issues. Honeywell is a trusted partner in solving complex challenges in automation, aviation, and energy transition. We offer actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments, all powered by our Honeywell Forge software, to create a smarter, safer, and more sustainable world.,

So, what’s the role all about? NICE APA is a comprehensive platform that combines Robotic Process Automation, Desktop Automation, Desktop Analytics, AI and Machine Learning solutions as Neva Discover NICE APA is more than just RPA, it's a full platform that brings together automation, analytics, and AI to enhance both front-office and back-office operations. It’s widely used in industries like banking, insurance, telecom, healthcare, and customer service We are seeking a Senior/Specialist Technical Support Engineer with a strong understanding of RPA applications and exceptional troubleshooting skills. The ideal candidate will have hands-on experience in Application Support, the ability to inspect and analyze RPA solutions and Application Server (e.g., Tomcat, Authentication, certificate renewal), and a solid understanding of RPA deployments in both on-premises and cloud-based environments (such as AWS). You should be comfortable supporting hybrid RPA architectures, handling bot automation, licensing, and infrastructure configuration in various environments. Familiarity with cloud-native services used in automation (e.g., AMQ queues, storage, virtual machines, containers) is a plus. Additionally, you’ll need a working knowledge of underlying databases and query optimization to assist with performance and integration issues. You will be responsible for diagnosing and resolving technical issues, collaborating with development and infrastructure teams, contributing to documentation and knowledge bases, and ensuring a seamless and reliable customer experience across multiple systems and platforms How will you make an impact? Interfacing with various R&D groups, Customer Support teams, Business Partners and Customers Globally to address and resolve product issues. Maintain quality and on-going internal and external communication throughout your investigation. Provide high level of support and minimize R&D escalations. Prioritize daily missions/cases and mange critical issues and situations. Contribute to the Knowledge Base, document troubleshooting and problem resolution steps and participate in Educating/Mentoring other support engineers. Willing to perform on call duties as required. Excellent problem-solving skills with the ability to analyze complex issues and implement effective solutions. Good communication skills with the ability to interact with technical and non-technical stakeholders. Have you got what it takes? Minimum of 8 to 12 years of experience in supporting global enterprise customers. Monitor, troubleshoot, and maintain RPA bots in production environments. Monitor, troubleshoot, system performance, application health, and resource usage using tools like Prometheus, Grafana, or similar Data Analytics - Analyze trends, patterns, and anomalies in data to identify product bugs Familiarity with ETL processes and data pipelines - Advantage Provide L1/L2/L3 support for RPA application, ensuring timely resolution of incidents and service requests Familiarity applications running on Linux-based Kubernetes clusters Troubleshoot and resolve incidents related to pods, services, and deployments Provide technical support for applications running on both Windows and Linux platforms, including troubleshooting issues, diagnosing problems, and implementing solutions to ensure optimal performance. Familiarity with Authentication methods like WinSSO and SAML. Knowledge in Windows/Linux Hardening like TLS enforcement, Encryption Enforcement, Certificate Configuration Working and Troubleshooting knowledge in Apache Software components like Tomcat, Apache and ActiveMQ. Working and Troubleshooting knowledge in SVN/Version Control applications Knowledge in DB schema, structure, SQL queries (DML, DDL) and troubleshooting Collect and analyze logs from servers, network devices, applications, and security tools to identify Environment/Application issues. Knowledge in terminal server (Citrix)- advantage Basic understanding on AWS Cloud systems. Network troubleshooting skills (working with different tools) Certification in RPA platforms and working knowledge in RPA application development/support – advantage. NICE Certification - Knowledge in RTI/RTS/APA products – Advantage Integrate NICE's applications with customers on-prem and cloud-based 3rd party tools and applications to ingest/transform/store/validate data. Shift- 24*7 Rotational Shift (include night shift) Other Required Skills: Excellent verbal and written communication skills Strong troubleshooting and problem-solving skills. Self-motivated and directed, with keen attention to details. Team Player - ability to work well in a team-oriented, collaborative environment. Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7326 Reporting into: Tech Manager Role Type: Individual Contributor

So, what’s the role all about? NICE APA is a comprehensive platform that combines Robotic Process Automation, Desktop Automation, Desktop Analytics, AI and Machine Learning solutions as Neva Discover NICE APA is more than just RPA, it's a full platform that brings together automation, analytics, and AI to enhance both front-office and back-office operations. It’s widely used in industries like banking, insurance, telecom, healthcare, and customer service We are seeking a Senior/Specialist Technical Support Engineer with a strong understanding of RPA applications and exceptional troubleshooting skills. The ideal candidate will have hands-on experience in Application Support, the ability to inspect and analyze RPA solutions and Application Server (e.g., Tomcat, Authentication, certificate renewal), and a solid understanding of RPA deployments in both on-premises and cloud-based environments (such as AWS). You should be comfortable supporting hybrid RPA architectures, handling bot automation, licensing, and infrastructure configuration in various environments. Familiarity with cloud-native services used in automation (e.g., AMQ queues, storage, virtual machines, containers) is a plus. Additionally, you’ll need a working knowledge of underlying databases and query optimization to assist with performance and integration issues. You will be responsible for diagnosing and resolving technical issues, collaborating with development and infrastructure teams, contributing to documentation and knowledge bases, and ensuring a seamless and reliable customer experience across multiple systems and platforms How will you make an impact? Interfacing with various R&D groups, Customer Support teams, Business Partners and Customers Globally to address and resolve product issues. Maintain quality and on-going internal and external communication throughout your investigation. Provide high level of support and minimize R&D escalations. Prioritize daily missions/cases and mange critical issues and situations. Contribute to the Knowledge Base, document troubleshooting and problem resolution steps and participate in Educating/Mentoring other support engineers. Willing to perform on call duties as required. Excellent problem-solving skills with the ability to analyze complex issues and implement effective solutions. Good communication skills with the ability to interact with technical and non-technical stakeholders. Have you got what it takes? Minimum of 5 to 7 years of experience in supporting global enterprise customers. Monitor, troubleshoot, and maintain RPA bots in production environments. Monitor, troubleshoot, system performance, application health, and resource usage using tools like Prometheus, Grafana, or similar Data Analytics - Analyze trends, patterns, and anomalies in data to identify product bugs Familiarity with ETL processes and data pipelines - Advantage Provide L1/L2/L3 support for RPA application, ensuring timely resolution of incidents and service requests Familiarity applications running on Linux-based Kubernetes clusters Troubleshoot and resolve incidents related to pods, services, and deployments Provide technical support for applications running on both Windows and Linux platforms, including troubleshooting issues, diagnosing problems, and implementing solutions to ensure optimal performance. Familiarity with Authentication methods like WinSSO and SAML. Knowledge in Windows/Linux Hardening like TLS enforcement, Encryption Enforcement, Certificate Configuration Working and Troubleshooting knowledge in Apache Software components like Tomcat, Apache and ActiveMQ. Working and Troubleshooting knowledge in SVN/Version Control applications Knowledge in DB schema, structure, SQL queries (DML, DDL) and troubleshooting Collect and analyze logs from servers, network devices, applications, and security tools to identify Environment/Application issues. Knowledge in terminal server (Citrix)- advantage Basic understanding on AWS Cloud systems. Network troubleshooting skills (working with different tools) Certification in RPA platforms and working knowledge in RPA application development/support – advantage. NICE Certification - Knowledge in RTI/RTS/APA products – Advantage Integrate NICE's applications with customers on-prem and cloud-based 3rd party tools and applications to ingest/transform/store/validate data. Shift- 24*7 Rotational Shift (include night shift) Other Required Skills: Excellent verbal and written communication skills Strong troubleshooting and problem-solving skills. Self-motivated and directed, with keen attention to details. Team Player - ability to work well in a team-oriented, collaborative environment. Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7556 Reporting into: Tech Manager Role Type: Individual Contributor