31 Tems Investigation Jobs - Page 2

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: UxM - NexThink. Experience3-5 Years.

*Farm Tocli ,Medical and First Aid certificate mandatory* 1. Radio testing, Identification of Technical events, and Troubleshooting. 2. Xcal/TEMS 3.Knowledge on 3G,4G & 5G Technologies. WhatsApp/Telegram CVs to : 9603932925

We are looking for a skilled Telecom Design and Planning Engineer with expertise in (3G, 4G, and 5G). The successful candidate will be responsible for the end-to-end planning and design of mobile radio access networks (RAN), ensuring optimized coverage, capacity, and performance. This role involves technical analysis, site design, frequency planning, and coordination with cross-functional teams for rollout and integration. You have: Minimum 8 years of experience in mobile network planning and design (RAN). In-depth knowledge of radio technologies including GSM, UMTS, LTE, and NR (5G). Experience with RF planning tools such as Atoll, MapInfo, TEMS, Actix, Qgis. Nokia experience is must and familiarity with multi-vendor radio equipment (e.g., Ericsson, Huawei). Understanding of propagation models, interference analysis, and cell planning technique It would be nice if you also had: Knowledgeable in RF prediction plotting and technical presentation preparation Good communication and team collaboration skills. Ready and available to Work in different time zone (APAC, MEA, NAM Shifts etc...) Design radio network solutions (3G/4G/5G) based on coverage and capacity requirements. Prepare and optimize RF planning activities using tools like Atoll, Asset, or Planet. Conduct nominal planning, link budget analysis, and frequency/channel planning. Create site designs including antenna placement, tilts, azimuths, and equipment specifications. Work closely with NI, DB & Site Survey team to align network designs with end-to-end architecture. Prepare documentation such as RFDS (Radio Frequency Design Sheets), coverage plots, and site layout plans. Ensure designs meet regulatory compliance and international telecom standards (3GPP, ITU, etc.). Support rollout teams during implementation and provide input for network optimization post-deployment. Stay up-to-date with evolving wireless technologies and contribute to future-ready designs.

We are looking for a skilled Telecom Design and Planning Engineer with expertise in (3G, 4G, and 5G). The successful candidate will be responsible for the end-to-end planning and design of mobile radio access networks (RAN), ensuring optimized coverage, capacity, and performance. This role involves technical analysis, site design, frequency planning, and coordination with cross-functional teams for rollout and integration. You have: Minimum 8 years of experience in mobile network planning and design (RAN). In-depth knowledge of radio technologies including GSM, UMTS, LTE, and NR (5G). Experience with RF planning tools such as Atoll, MapInfo, TEMS, Actix, Qgis. Nokia experience is must and familiarity with multi-vendor radio equipment (e.g., Ericsson, Huawei). Understanding of propagation models, interference analysis, and cell planning technique It would be nice if you also had: Knowledgeable in RF prediction plotting and technical presentation preparation Good communication and team collaboration skills. Ready and available to Work in different time zone (APAC, MEA, NAM Shifts etc...) Design radio network solutions (3G/4G/5G) based on coverage and capacity requirements. Prepare and optimize RF planning activities using tools like Atoll, Asset, or Planet. Conduct nominal planning, link budget analysis, and frequency/channel planning. Create site designs including antenna placement, tilts, azimuths, and equipment specifications. Work closely with NI, DB & Site Survey team to align network designs with end-to-end architecture. Prepare documentation such as RFDS (Radio Frequency Design Sheets), coverage plots, and site layout plans. Ensure designs meet regulatory compliance and international telecom standards (3GPP, ITU, etc.). Support rollout teams during implementation and provide input for network optimization post-deployment. Stay up-to-date with evolving wireless technologies and contribute to future-ready designs.

This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Hardware Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems that launch cutting-edge, world class products. Qualcomm Hardware Engineers collaborate with cross-functional teams to develop solutions and meet performance requirements. Hire will take over all the daily execution tasks for the planned projects. Regular asks include Bench bring up, HW bring up, HW repair, HW stability, SW updates, setting up for ad hoc measurements etc. In addition, the this backfill will also support key cost saving initiatives like in house build DSP library and VSA application and data collection for open tap 3+ years exp