Client Support Associate ICE Data Services

1.0 - 4.0 years

2 - 4 Lacs

pune

Work from Office

Responsibilities Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions Resolve problems in a timely manner with minimal assistance for 85% of all cases assigned Drive service level attainment to departmental standards Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates Recognize and respond accordingly to systemic customer-impacting problems Participate in the product defect/enhancement closed loop process by accurately identifying defects and enhancements, and communicating status updates to the client Understand and follow company and de...

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Sr Customer Service Executive - Media Enabled Services Tata Communications

4.0 - 8.0 years

4 - 7 Lacs

chennai

Work from Office

The L2 Engineer is responsible for handling customer escalations, monitoring, troubleshooting, and resolving any issues that affect the availability and quality of content delivered through TATA's global network. This role requires investigative and troubleshooting skills to identify, isolate, and resolve routine issues. The engineer will collaborate cross-functionally with multiple technical teams to ensure that problems are resolved quickly and efficiently. An ideal candidate will be team-oriented and possess strong technical, communication, and organizational skills in a fast-paced and dynamic environment. Hands-on experience in a service-oriented organization, particularly within a Linux...

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Wi-Fi Developer Wits Innovation Lab

7.0 - 9.0 years

20 - 25 Lacs

thiruvananthapuram

Work from Office

Experience: Graduate or postgraduate in Computer Science or related Engineering Specialization. Relevant hands-on experience in software development with focus on high-performance systems Skills & Competencies: Domain Knowledge: Good understanding of Wi-Fi standards/protocols Excellent knowledge of C, C++ programming in multitasking embedded environment Linux application development and POSIX standards Familiar with shell scripts, Jira/Confluence, Git/Gerrit/Yocto. Good understanding of device drivers, low level platform software Ability to quickly understand and translate product requirements into technical solutions Independent with good communication and team working skills. Deep understa...

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Embedded Software Engineer – Wi-Fi & RDK Stack Wits Innovation Lab

7.0 - 12.0 years

27 - 32 Lacs

thiruvananthapuram

Work from Office

Were looking for a passionate Embedded Software Engineer to join our high-performance systems development team. If you have deep expertise in Wi-Fi protocols, C/C++ programming, and the RDK stack, this is your chance to work on cutting-edge embedded Linux platforms. Domain Knowledge: Good understanding of Wi-Fi standards/protocols Relevant hands-on experience in software development with focus on high-performance systems Excellent knowledge of C, C++ programming in multitasking embedded environment Linux application development and POSIX standards Familiar with shell scripts, Jira/Confluence, Git/Gerrit/Yocto. Good understanding of device drivers, low level platform software Ability to quick...

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Cyberark Implementation Athena

5.0 - 10.0 years

30 - 35 Lacs

noida, pune, bengaluru

Hybrid

Key Responsibilities: Network Device Onboarding: Onboard privileged credentials for network devices (e.g., Cisco, Juniper, Palo Alto, Fortinet) into CyberArk Vault. Configure platform settings for network device connection components (SSH/Telnet). Develop and manage account verification and password change policies for network platforms. Coordinate with Network and Infrastructure teams to ensure secure credential rotation and access logging. Work with internal teams and engage with customer on architecture discussion, requirement gathering Develop and configure custom connectors/plugin for devices not supported out of the box. Service Account Onboarding: Discover, onboard, and manage Windows...

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Network Administrator Tillvaxt Hr Solutions

7.0 - 12.0 years

7 - 12 Lacs

chennai

Work from Office

Basic Networking Concepts like OSI model, TCP/IP, Communicate effectively with end-users as well as teammates. Updates and maintains network documentation, assigns IP addresses, saves device configurations, device cleanup etc.

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Client Support Specialist ICE Data Services

1.0 - 6.0 years

1 - 5 Lacs

pune

Work from Office

Job Purpose The Client Support Specialist acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specialist endeavours to deliver complete resolutions in a timely and consistent manner to address our customers questions, concerns, and errors encountered in their use of, and interaction with ICE Mortgage Technology product and services within their business. This role requires strong communication skills, problem-solving abilities, and a proactive approach to ensure client satisfaction. Responsibilities Act as the first point of contact for clients reporting incidents and issues Leverage te...

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