142 Telnet Jobs - Page 6

Minimum 1 year experience required in below skills: Active Directory DNS DHCP Telnet Office 365 18 months service agreement

As MS Transmission Expert person will perform fault and configuration management activities to serve the customer directly or through customer interface, under supervision and following defined procedures. Will be implementing in-depth knowledge of transmission technology, troubleshooting skills. You have: 8-12 years of experience with a B.E/B.Tech/M.E/M.Tech/MCA degree in Telecommunication Engineering, Computer Science or equivalent. Must have a strong understanding of ProtocolsTCP/IP,IPv4 & IPv6 addressing & IP subnetting, VLAN's, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+) Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L3 VPNs, Seamless MPLS, Segment Routing. Analyse and resolve network hardware and software connectivity issues. Network Tools analysis for capacity planning and proactive fault finding. It would be nice if you also had: Knowledge & Hands-on experiences of protocols (OSPF, ISIS, BGP), signaling protocols (RSVP-TE, LDP). Relevant certifications (e.g., CCNA, CCNP, NRS-I, NRS-II) are a plus. 24X7 availability for team and client. Demonstrate expertise in telecom networks and elements, ensuring optimal performance and efficiency. Analyze and design transmission topologies, leveraging knowledge in Microwave, Fiber, and IPRAN technology. Operate and troubleshoot Marconi, Fujitsu, Alcatel, Philips muxes, Nokia, and Ciena DWDMs, with strong analytical skills in NMS. Master OTN, Ethernet, and IP technologies used in transmission domains, ensuring seamless operation and integration. Manage remote delivery and collaborate with field teams for troubleshooting and configuration of transmission systems. Troubleshoot and resolve TXN interfaces in mobile networks (IuB/IuCs, IuPS, GB, Abis, Ater) in both TDM and packet environments. Coordinate fault resolution by collaborating with field teams, 3rd-party fiber providers, and infra teams, ensuring SLA compliance. Resolve issues remotely, guide on-the-ground teams, and perform change activities to meet customer requirements promptly.

As an IP Specialist person will be responsible for end-to-end handling of network operations. Providing technical consultation and resolving queries/ incidents. Manages technical escalations for technical requests, emergency cases and outages internally and towards customers. You have: 5-8 years of experience with a B.E/B.Tech/M.E/M.Tech/MCA degree in Telecommunication Engineering, Computer Science or equivalent. Must have a strong understanding of ProtocolsTCP/IP,IPv4 & IPv6 addressing & IP subnetting, VLAN's, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+) Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L3 VPNs, Seamless MPLS, Segment Routing. Analyse and resolve network hardware and software connectivity issues. Network Tools analysis for capacity planning and proactive fault finding. It would be nice if you also had: Knowledge & Hands-on experiences of protocols (OSPF, ISIS, BGP), signaling protocols (RSVP-TE, LDP). Relevant certifications (e.g., CCNA, CCNP, NRS-I, NRS-II) are a plus. Providing technical support for IP Core nodes (Analysis, Troubleshooting & fixing the issues reported) on already deployed to end customer/user. Technical Operations support for customer teams, support and perform competence development of local technical teams. Manages technical escalations for technical requests, emergency cases and outages internally and towards customers. Support the customers network performance and evolution & manages network SW and HW configuration information. Acts as the prime technical interface towards customers, subcontractors and 3rd party suppliers as well as internally towards several organizations. Liaise closely with Multiple teams to work on the operation faults and technical management to ensure the Network stability. Monitors and reports on customers life network performance and acts to ensure network availability including e.g. customer SLA fulfilment Ensure multiple network Element are connected and all functions are working well & handling Critical and Emergency network incidents with stakeholders/Care.

As an IP Expert person will be responsible for end-to-end handling of network operations. Providing technical consultation and resolving queries/ incidents. Manages technical escalations for technical requests, emergency cases and outages internally and towards customer. You have: 8-12 years of experience with a B.E/B.Tech/M.E/M.Tech/MCA degree in Telecommunication Engineering, Computer Science or equivalent. Must have a strong understanding of ProtocolsTCP/IP,IPv4 & IPv6 addressing & IP subnetting, VLAN's, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+) Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L3 VPNs, Seamless MPLS, Segment Routing. Analyse and resolve network hardware and software connectivity issues. Network Tools analysis for capacity planning and proactive fault finding. It would be nice if you also had: Knowledge & Hands-on experiences of protocols (OSPF, ISIS, BGP), signaling protocols (RSVP-TE, LDP). Relevant certifications (e.g., CCNA, CCNP, NRS-I, NRS-II) are a plus. Providing technical support for IP Core nodes (Analysis, Troubleshooting & fixing the issues reported) on already deployed to end customer/user. Technical Operations support for customer team, support and perform competence development of local technical teams. Manages technical escalations for technical requests, emergency cases and outages internally and towards customer. Support customers network performance and evolution & manages network SW and HW configuration information. Acts as the prime technical interface towards customer, subcontractors and 3rd party suppliers as well as internally towards several organizations. Liaise closely with Multiple teams to work on the operation faults and technical management to ensure the Network stability. Monitors and reports customers life network performance and acts to ensure networks availability including e.g. customer SLA fulfilment Ensure multiple network Element are connected and all functions are working well & handling Critical and Emergency network incidents with stakeholders/Care.

Job Title: Data Security - Product Specialist Location: Bangalore Expoerience: 4-8 Years Job Description: To ensure the environment readiness To have Mage product knowledge To install Mage application in the given environment To enable the connections between Mage and target applications To check the configuration for the given Data Classifications To execute Discovery after doing the pre-checks To troubleshoot any L1 issues To ensure the environment readiness To have Mage product knowledge To install Mage application in the given environment To enable the connections between Mage and target applications To create the masking template based on sensitive fields To execute DDM-DB after doing the pre-checks To troubleshoot any L1 issues Technical Skills: Target data source knowledge (Ex: MySQL, Oracle, SQL Server, etc.) Knowledge of Postgres Basic knowledge of Docker Basic knowledge of Java Linux commands Basic knowledge of Networking (Ex: ip ping, telnet, disabling firewall, etc.) Basic knowledge of Apache Tomcat

Exp - 7-9 yrs Location - Pune, Kochi CBR- 160K Band B3 BMC TrueSight OrchestrationDesign, develop, and maintain workflows in BMC True sight Orchestrator (AO) to automate ITSM, infrastructure, and business processes.Integrate BMC AO with tools such as Remedy ITSM, True Sight, ServiceNow, CMDB, SCCM, Active Directory, etc.Create, test, and deploy modules and adapters to support customized use cases.Collaborate with service delivery, infrastructure, and support teams to identify and automate repeatable tasks.Ensure orchestration environments are secure, scalable, and performing optimally.Maintain detailed documentation of workflows, integrations, and technical designs.Provide troubleshooting, performance tuning, and ongoing maintenance of AO components.Support upgrades and patching of the AO platform and adapters.Work closely with BMC support and product teams to resolve issues and implement enhancements.Required Skills & Qualifications:Strong hands-on experience with BMC Truesight Orchestrator (AO)/Helix Orchestration.Proficiency in XML, XSLT, JavaScript, and shell scripting.Experience developing custom modules and adapters.Solid understanding of ITIL processes and automation use cases.Web Service (SOAP, REST) conceptsBasic Java conceptsOS basic conceptsNetwork basic conceptsSSL conceptsBasic systems concepts (DB, File, Email)Basic protocols knowledge (Telnet,SSH,RDP,SFTP,FTP,SCP)TSO ArchitectureTSO Adapters (Basic and Application)TSO componentsTSO installationTSO developmentTSO Log file analysisXML, XPATH, XSLT (basic , advanced)Licensing ConceptsLDAP,SAML, local user managementIntegration concepts (BMC, 3rd Party)TSO Grid AdministrationBMC OOTB RunbooksBMC OOTB Modules/UtilitiesThread ConceptsRegex Concepts. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment Mandatory Skills: BMC Truesight Orchestrator. Experience5-8 Years.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. Why we're hiring: GroupM is the world’s largest media investment company and a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Support Analyst to join the Global Investment Systems, an integral part of WPP IT. In this role, you will be responsible for providing day-to-day operational and application support to ensure our Investment data warehouse solutions, bespoke applications, reporting and visualisation dashboards meet the agreed service level with the business. This role is based in Chennai office of GEC (Global Engineering Centre) supporting different regions globally. At GroupM, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us. What you'll be doing: Lead and mentor junior support engineers Troubleshoot first- and second-level technical issues raised by local markets and regional users Prioritise issues and provide immediate workarounds to critical ones as far as possible Attempt to analyse the root cause of all problems and either provide the end users with a solution, workaround, or escalate the issue to the product team Verify, manage, track, and regularly communicate the status of issues reported between the user base in the region and the product team Perform data profiling, verification and analysis Monitor server activities, resource utilisation and general health of the systems, as required Collaborate with the DevOps team to implement new releases and changes in all environments Communicate new releases and changes to local markets according to the Change Schedule Participate and support user acceptance testing, as required Maintain application usage dashboard Build end-user training materials and operational guides Conduct training sessions What you'll need: Essential Ability to coordinate with different parties while resolving complex support issues Excellent written and oral communication skills while articulating issues, statuses and resolutions on support issues Hands-on application support experience in solutions built in Microsoft technology Ability to write moderately complex SQL query statements for data analysis and profiling Hands-on experience and knowledge on how data interface and integrate between multiple systems such as sFTP, Blob, ETL artefacts, etc. Experience in using various troubleshooting tools and methods such as event viewer, analysing of log files, etc. Experience working with enterprise BI tools particularly Power BI Ability to work to deadlines and manage multiple concurrent tasks while maintaining attention to detail Self-starter with positive and proactive attitude Ability to rapidly learn new IT systems and tools Good problem-solving skills Customer-centric mindset Willing to work on shifts that support different time zones worldwide Desirable Cloud maintenance and support experience (such as Azure, GCP) Well versed in data warehousing concepts Knowledge on data modelling – relationship and dimensional Experience in media or advertising industry Experience practising Agile methodology Experience in one or more of these: Microsoft Stored Procedures, SSIS, SSAS, .NET C#, Azure Data Technology stack Basic networking knowledge (such as ping, telnet, nslookup, etc.) and experience troubleshooting network connectivity issues Basic Azure Active Directory knowledge (such as account expiry, account locked-out, etc.) and experience troubleshooting Azure/Okta Authentication issues Minimum qualifications: Tertiary qualification in Computer Science or a relevant discipline such as Information Technology, Computer Engineering, Data Analytics, etc. 5 to 7 years of full-time professional experience in applications support Who you are: You're open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working. You're optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We promote a culture of people that do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please read our Privacy Notice (https://www.wpp.com/people/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide. Show more Show less

Network Engineer Experience: 7 - 12 Years Location: Pune/Mumbai Job description Play a Subject Matter Expert (SME) role on network security technologies Strong understanding of Routing, Switching, Wireless, F5 load balancer technology. Deep and strong understanding of firewall (Layer-2 and Layer-3), DNS, SSL VPN, multi-factor authentication and IPS technologies. Ability to implement and support complex Network & Network Security architectures involving but not limited to the above listed technologies. Strong experience on Cisco Next generation firewall Maintaining various firewalls, virtual private networks, iWAN, F5 Load balancers. Maintain various switches, routers and wireless environments. Understanding of commonly used protocols and services (e.g. SSL, TCP/UDP, HTTP, FTP/SFTP, NTP, Telnet, NFS, SSH, LDAP, etc.) Good understanding of routing technologies including OSPF, BGP, GRE Tunnel and IPSEC VPNs with the ability to design and troubleshoot complex enterprise network infrastructure. Good conceptual understanding of Switching & F5 load balancers. Expertise on packet capturing and deep packet analysis Experience working on process-oriented organizations involving incident, change, problem and configuration management process. Ability to analyze problems and perform Root Cause Analyses as and when required. Leading the projects Project reviews, project meetings and project delivery, Leading Technology upgrade programs Show more Show less

Working Days - Monday to Friday Timings: - 10:00 am to 07:00 pm PST (US Night Shift). Experience: Minimum 3+ years Responsibilities Providing technical support services to customers and internal staff. Analyzing and troubleshooting hardware and software issues. Resolving complex problems related to applications, networks, and systems. Installing, configuring, and maintaining Windows, Linux, and Mac OS. Identifying, diagnosing, and resolving network and system issues. Performing system backups and restores. Monitoring system performance and troubleshooting system errors. Ensuring customer satisfaction by providing prompt and courteous service. Candidate Requirements: ▪ Must be aware of Microsoft technologies such as AD, DNS, DHCP, IIS, FTP, Terminal Server, and application servers. ▪ Must know common networking concepts like IP addressing, VPN, Wi-Fi, LAN, MAN, WAN, SSH, Telnet, Firewall, Printer, etc. ▪ Must know Troubleshooting Laptop, Desktop, Printer, and other hardware. Should be aware of backup & restore technologies, Types of backups, online & offline backup, Server & Client patching, patch management, Windows update, upgrade & downgrade, Software upgrade & downgrade, etc. ▪ Should be aware of system monitor, network monitor, Remote access management, generating & managing reports, MDM Reports, inventory report, A/V reports, Risk intelligence reports, etc. ▪ Should know IT processes, Ticket management, and SolarWinds console management. Remote management tool, etc. ▪ Knowledge of network technologies (i.e., routers, switches, network, and routing protocols, DNS/DHCP) ▪ Knowledge & experience of troubleshooting for O365 admin, SharePoint, Teams, OneDrive, Azure AD. For desktop experience with Outlook, Excel, Teams, mapped drives, Windows 10/11. Company Benefits :  5 days working – Rotational week off.  Salary credited on the 3rd of every month.  Health Insurance.  Accidental Insurance.  Life Insurance.  Gratuity.  ESIC and Provident Fund (eligible employees).  Initial one-month free accommodation for outstation employees.  Night Cab Drop-off facility (on request-subsidize cost).  Work training programs.  Rewards C Recognition vouchers.  Team outings.  Annual get-togethers and many more. Show more Show less

Dear Aspirant! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team. We are looking forSolution Engineer, You'll make an impact by Being adept in driving resolution of customer issues and bug fixes, acting as customer advocate while adhering to support service standards. Provide work estimates and regular status updates Active monitoring and improvement of the environment to ensure 100% application availability Deploy, configure, and test Smart Grid Application solutions. Be on-call on a weekly rotation basis throughout the year to help enable 24x7 global support. Escalate and log defects for more advanced customer issues to Product and Project Management teams when necessary. Ensure that SLAs of assigned customer reported issues are met within TAT Actively participate in team and departmental meetings by providing feedback on current day-to-day activity and recommendations for improvement. Use your skills to move the world forward! EducationBE degree in Computer/Electronics/Electrical Engineering or relevant field. Experience3-7 years Strong problem solving and software troubleshooting skills. Experience in core Java in application support. Understanding of ITIL concepts, ITIL certification preferred. Working knowledge of UNIX environment with understanding of Shell/python Scripting. Technical troubleshooting skills of large RDBMS like Oracle with sound knowledge of SQL. Knowledge and troubleshooting experience of core Java, kafka and XML standards to support complex enterprise software. Knowledge of basic networking concepts like WWW, FTP, TELNET, SSH, etc. Knowledge of web-enabled support tools like SOAP UI. Ability to effectively communicate technical issues, prioritize them and enjoy working with customers. Apache Tomcat Administration skills or Administration of other web applications. Excellent people and communication skills. Impeccable English speaking and writing skills. Excellent interpersonal skills and should be an active listener and learner. Create a better #TomorrowWithUs! This role is based in Chennai, where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come. We're Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow. Find out more about Siemens careers at www.siemens.com/careers Find out more about the Digital world of Siemens here www.siemens.com/careers/digitalminds

Responsibilities – - Respond to Japanese team query through calls and emails. - Provide telephone and email based post-sales technical support to our Japanese Speaking customers - Work in Flexible Shift timing as per the need - Work on ad-hoc projects, initiatives and other duties as assigned - Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution - Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions - Use various devices to reproduce customer environments to troubleshoot issues further - Endeavor to respond to all customer requests in a timely manner while improving customer experience. - Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting) - Previous knowledge with Windows 10, Windows Server 2012 R2/2016 and other technologies (i.e. SQL/Virtual servers) - Knowledge of mobile computing platforms (Android, iOS, and Windows) - Knowledge of Wireless Networking, Active Sync, Certificate Services, LDAP Services, Network Access Control is essential - Hands-on of LAN, WAN, NAT and DMZ, and related services like DNS, DHCP. - Hands-on of basic tools to check network performance. - Hands-on server experience in creating/modifying/deleting users. - Hands-on understanding of commands like TELNET, NETSTAT, NSLOOKUP, PING, TRACERT, etc. which helps to perform basic network troubleshooting. - Hand-on of collecting and reading wire-shark logs. Show more Show less

Network Engineer Experience: 7 - 12 Years Location: Mumbai/Pune Required Technical Skill Set: Strong knowledge in Routing, Switching, iWAN, SDWAN, Wireless , F5 Load balancer Firewalls like Cisco ASA, Palo Alto & SolarWinds VPN concepts like GRE Tunnel, IPSEC VPNs, SSL & DMVPN Job description Play a Subject Matter Expert (SME) role on network security technologies Strong understanding of Routing, Switching, Wireless, F5 load balancer technology. Deep and strong understanding of firewall (Layer-2 and Layer-3), DNS, SSL VPN, multi-factor authentication and IPS technologies. Ability to implement and support complex Network & Network Security architectures involving but not limited to the above listed technologies. Strong experience on Cisco Next generation firewall Maintaining various firewalls, virtual private networks, iWAN, F5 Load balancers. Maintain various switches, routers and wireless environments. Understanding of commonly used protocols and services (e.g. SSL, TCP/UDP, HTTP, FTP/SFTP, NTP, Telnet, NFS, SSH, LDAP, etc.) Good understanding of routing technologies including OSPF, BGP, GRE Tunnel and IPSEC VPNs with the ability to design and troubleshoot complex enterprise network infrastructure. Good conceptual understanding of Switching & F5 load balancers. Expertise on packet capturing and deep packet analysis Experience working on process-oriented organizations involving incident, change, problem and configuration management process. Ability to analyze problems and perform Root Cause Analyses as and when required. Leading the projects Project reviews, project meetings and project delivery, Leading Technology upgrade programs Show more Show less

Requirements Description and Requirements Basic Function Responsible for managing the IT Network (Cisco) both wired and wireless for Hyderabad Site Responsible for Operations, Incident and Problem Management for Network Domain This position will be the primary conduit between the US, India ( Hyd) infrastructure teams for communication and escalation of issues Works with vendors and network operation team in the identification and resolution of complex network and voice problems Coordinate with vendor and monitors overall network & voice performance, including accountability for problem identification and escalation Essential Functions Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex client problems within business committed SLA’s Hands on experience required on: Network (Cisco): Hardware – C9410/C9300/C6500/C4500 series switches C8200/ISR 4451/ASR 1001 series routers Copper & fiber modules/cards Meraki & Cisco Access Point C4800/C3800/MR56/9166 Software - Good exposure on Routing and switching concepts: Routing – BGP, EIGPR, MPLS, static, policy based routing Switching – VTP, spanning tree protocols, VLAN, subnetting, port monitoring, port security, port mirroring Network/Protocol – Cisco IOS, LAN/WAN, TCP/IP, SNMP, ICMP, NAT, PAT, access list, FTP, SSH, telnet, Ethernet, WCCP, HSRP, DHCP, VOIP, Multicasting, ARP, CDP, Traffic policing, QOS Monitoring Tool and Dashboard – Solarwind and Kiwi Syslog Meraki dashboard / DNAC Cabling – Copper/Fiber Standards – E1/T1/DS3/E3/OC3 Represent IT during Enterprise wide meetings and in crisis situation L3 Escalation point for Network and Voice issues (Software/Hardware) from engineering perspective Ensure that problems and changes are properly documented, support groups notified, and issues resolved to prevent production impact to MetLife Ensure timely closure of Annual Budgeting, Monthly Accrual’s to budget, processing of vendor’s monthly invoices, define service level agreements with Business partners Create and maintain documentation related to ISO 27001/ISO 2000 Primary Internal Interactions Act as a SPOC for all internal & external audit and audit related requirements Work with core team(In India) to develop robust disaster recovery plan for the data / redundancies in network/voice etc Primary External Interactions Monthly / quarterly reviews with vendors, who are providing technical / hardware support to MetLife Vendor management, including timely billing to Service Providers Skills Technical Skills ITIL, CCNP(Routing & Switching) certification, Wireless certification Proficiency in MS-Visio, Project, PowerPoint and excel Process Specific Skills Soft Skills (Mandatory) Excellent verbal and written communication skills (US) Understands how BPO operations are run and maintained Good negotiation and convincing skills Soft Skills (Desired) Education Requirements B.E/B.Tech or equivalent course in IT Work Experience Requirements 6-7 years of experience with 3-4 in BPO/ITES environment Open for working in shifts aligned with US/India Annexures: MetLife Core Values: The employee should adhere to MetLife Core values: Be the Best Succeed Together Put Customers First Make Things Easier About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Responsibility Provide technical support for SOTI’s software productsWork in 24x7 Shifts to support our customers globallyInvestigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolutionEngage your leads as and when requiredUse various devices to reproduce customer environments to troubleshoot issues furtherEndeavor to respond to all customer requests promptly while improving customer experience Communication Skills Good communication, documentation, and soft skillsLinear and logical approach towards the issueStrong problem-solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results-oriented)Able to plan, prioritize and organize workload, consistently working within service standards and agreed-on objectivesAbility to communicate technical issues clearly in person, on the telephone, and in written documentsStrong customer focus and ability to manage client expectationsExcellent communicator and must show resourcefulness in providing timely and effective solution Technical Competency Minimum experience of 4-8 years with good exposure in customer handling different software products. Previous knowledge of Windows 10, Windows Server 2012 R2/2016, and other technologies (i.e. SQL/Virtual servers) MDM topics MDM Architecture Android 0 touch enrollment & its Working Apple 0 touch enrollment & its Working What is Samsung Knox What is Stage Programmer VPP (Volume purchase program) ABM (apple business manager) Auto Pilot Supervised device. How to make iOS device supervised. Usage of apple configurator. Steps to collect ADB logs from the devices. Non-MDM Topics In depth Knowledge of Wireless Networking (LAN, WAN, SWITCH, Router, Load Balancer, NAT, Bridging, DORA process), Active Sync, Certificate Services, LDAP Services, DNS and Network Access Control is essential In depth Knowledge of AD/LDAP and exchange environments. In depth Knowledge of Monitoring, Server backup and networking tools, and best practices Hands-on with basic tools to check network performance. Hands-on server experience in creating/modifying/deleting users. Hands-on understanding of commands like TELNET, NETSTAT, NSLOOKUP, PING, TRACERT, etc. which helps to perform basic network troubleshooting. Hand-on collecting and reading wire-shark logs. Extensive knowledge of Various IP classes and the difference between Public and Private IP. Understanding of system files like Hosts, and Windows Registry. Understanding of Well-known ports and Custom ports. Understanding of Digital certificates like SSL/TLS/Cipher Suite, Wild card certificates. Qualification B.Tech, BE, BCA (or equivalent) with 4-8 Years of Work Exp in Tech. Support Shift Timings 24*7 Language English (Excellent Verbal and Written) Working days per week 5 Days If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

Job Position : Full Stack DevelopmentLocation : KochiExperience : 5 + YearsNotice Period : Immediate Joiner We are seeking a dynamic and experienced Technical Team Lead to lead our local IT Services Management Team and actively contribute as a Full Stack Developer. This hybrid role blends technical leadership with hands-on development responsibilities, ensuring the stability, scalability, and performance of a critical B2C application.You will be responsible for maintaining application SLAs, managing incidents and changes, driving continuous improvements, and coordinating closely with our Senior Project Manager in Germany. The ideal candidate brings a proactive mindset, strong leadership, and full-stack development experience—especially in React, Spring Boot, and DevOps practices. Key ResponsibilitiesTeam Leadership & IT Service ManagementOversee daily operations of the IT Services team.Ensure applications meet SLA requirements and customer expectations.Coordinate Support & Enhancement activities, including on-call rotations.Collaborate with international stakeholders, including the German project team.Application Lifecycle & Incident ManagementLead incident resolution and root cause analysis.Coordinate software releases, updates, and change implementations.Apply ITIL best practices to optimize service quality.Software DevelopmentContribute to full-stack development tasks (Frontend, Backend, and DevOps).Deliver clean, scalable, and tested code using modern technologies.Support CI/CD pipelines and deployment automation.Required QualificationsEducation: Bachelor's or Master’s degree in Computer Science, Engineering, or related field.Experience: Minimum 5 years of professional experience in software development and IT service management.Core Skills & CompetenciesStrong understanding of ITIL frameworks.Experience with Agile and Kanban methodologies.Excellent communication and stakeholder management skills in English.Technical ExpertiseFrontend (React Ecosystem)React JS (v17+), React Router, Redux, Tanstack, ContextStorybookTesting: Jest, React Testing Library, Vitest, CypressBuild tools: Webpack, ViteBackend (Java & Spring Boot)Java 21, Spring Boot 3.x, Spring Security, JPARESTful APIs, OpenAPI, SOAP, Keycloak, RedisAzure Services (DevOps, Service Bus, Cache)DevOps & InfrastructureKubernetes (kubeAPI, Kustomize), Docker/ContainersHelm, ArgoCD, Azure DevOps PipelinesDebugging Tools: Curl, Telnet, Traceroute, OpenSSLSecurity: SonarQube, Trivy, Kubernetes & Container HardeningAzure Cloud Stack (Frontdoor, WAF, AKS, ACR, Keyvault, etc.)SSL/TLS & Certificate Management, LetsEncryptLinux Shell Scripting

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. What You’ll Do: Provide telephone and email based post-sales technical support to our Arabic Speaking customersWork in Flexible Shift timing as per the needWork on ad-hoc projects, initiatives and other duties as assignedInvestigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions Use various devices to reproduce customer environments to troubleshoot issues further Endeavor to respond to all customer requests in a timely manner while improving customer experience Technical Qualifications: Minimum experience of 3-5 years with good exposure in customer handling with different software products.Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting) Previous knowledge with Windows 10, Windows Server 2012 R2/2016 and other technologies (i.e. SQL/Virtual servers) Knowledge of mobile computing platforms (Android, iOS, and Windows)Knowledge of Wireless Networking, Active Sync, Certificate Services, LDAP Services, Network Access Control is essentialKnowledge of AD/LDAP and exchange/Domino environments and how to integrate these infrastructure elements with MDM.Knowledge of Monitoring, Server backup and networking tools and best practicesHands on Experience in configuring High Availability, Load Balancing for Mobile InfrastructureHands-on of LAN, WAN, NAT and DMZ, and related services like DNS, DHCP.Hands-on of basic tools to check network performance.Hands-on server experience in creating/modifying/deleting users.Hands-on understanding of commands like TELNET, NETSTAT, NSLOOKUP, PING, TRACERT, etc. which helps to perform basic network troubleshooting.Hand-on of collecting and reading wire-shark logs.Understanding of at least one enterprise-level mobile device management application such as Enterprise Mobility Suite (EMS) / XenMobile/ Mobile Iron/AirWatch/SOTI is preferred.Extensive knowledge of Various IP classes and difference between Public and Private IP.Overview of MDM technology.Understanding of system files like Hosts, Windows Registry.Understanding of Well-known ports and Custom ports.Understanding of Digital certificates like SSL/TLS/Cipher Suite, Wild card certificates. Soft Skills And Communication Previous experience supporting Arabic Speaking Customers.Good communication, documentation, and soft skills.Strong problem-solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented)Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectivesAbility to communicate technical issues clearly in person, on the telephone and in written documents.Strong customer focus and ability to manage client expectations. Key traits we’re looking for: PassionateHunger to learn and developTeam playerCreativityWork hard play harderConfident communication skills If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

Seize an exceptional opportunity at Himachal’s leading R&D Tech company, with over seven years of establishment and recognized as one of the fastest-growing tech firms in the Himachal-Tricity region. As a proud participant in the Make in India initiative and a strong advocate for the 'Vocal for Local' movement, Vihaas is managed by local professionals. We are dedicated to innovation and excellence in technology development, fostering a unique, hierarchy-free environment that promotes creativity and collaboration. Location: Solan, Himachal Pradesh (On-Site Only)(Urgent Hiring) Education Background Required Diploma or Bachelor’s degree in Electronics Engineering (EE, ECE) or other networking courses. Key Responsibilities Assist in the deployment, maintenance, and upgrades of telecom network components, including VoIP, PBX, and SIP-based systems. Perform regular diagnostics, PBX testing, and preventive maintenance to ensure uninterrupted network operations. Collaborate with other members of the development team, including software engineers, designers, and product maintainer. Documentation of network configurations, IP addressing schemes, and troubleshooting. Communicate effectively with clients, vendors, and team members in both Hindi and English, ensuring clear technical support and coordination. Skills & Qualifications Basic knowledge of Electronics. Positive attitude in any situation Strong understanding of networking concepts such as TCP/IP, DHCP, DNS, VLANs, and VPNs. Understating of protocols such as WinSCP, SFTP, SSH, Telnet, FTP, and TFTP for remote access Proficient in computer applications and network analysis tools like Wireshark, Hyper Terminal, and Putty. Strong teamwork abilities. Problem-solving attitude. Good communication skills. Note: Candidates should be prepared for an on-site interview upon selection. Job Type: Full-time Pay: Up to ₹40,000.00 per month Shift: Day shift Work Days: Weekend availability Ability to commute/relocate: Solan, Himachal Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Location: Solan, Himachal Pradesh (Required) Work Location: In person