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0 years

0 - 0 Lacs

Ahmedabad

On-site

Freshers are also apply: Requirements: Proficient with relational databases (ORACLE, MySQL, MS SQL)  Knowledge / Experience with Java or C++ (OOPs Concepts)  Experience with Internet Protocols, HTTP / HTTPs  Default ports for HTTP / FTP / MYSQL etc.  Basic knowledge of Banking  Basic knowledge of SSL Certificates, Tomcat Servers etc  Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols) Job Type: Full-time Pay: ₹8,086.00 - ₹20,965.64 per month Shift: Day shift Work Days: Weekend availability Language: English (Preferred) Work Location: In person

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3.0 - 10.0 years

5 - 12 Lacs

Bengaluru

Work from Office

Job Description: Network - Understanding of ping, telnet, ipconfig , LAN , WAN, TCP Dump and wireshark analysisKNowledge on basic networking, servers and databases (LAN , WAN , Ping , telnet , ipconfig , wireshark & TCPDump)Knowledge on OSI layer knowledge TCP IP and DHCP ,DNS Network Protocols Job Location: Bangalore

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1.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Description Job Purpose The Client Support Specialist acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specialist endeavours to deliver complete resolutions in a timely and consistent manner to address our customers’ questions, concerns, and errors encountered in their use of, and interaction with ICE Mortgage Technology product and services within their business. This role requires strong communication skills, problem-solving abilities, and a proactive approach to ensure client satisfaction. Responsibilities Act as the first point of contact for clients reporting incidents and issues Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions Diagnose and troubleshoot technical issues, providing timely and effective resolutions Recognize and respond accordingly to systemic customer-impacting problems Collaborate with internal teams to escalate and resolve complex incidents Monitor incident resolution progress and keep clients informed of status updates Ensure all incidents are resolved within agreed service level agreements (SLAs) Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates Participate in the product defect/enhancement closed loop process by accurately identifying defects and enhancements, and communicating status updates to the client Understand and follow company and departmental guidelines and policies for customer interaction Maintain and promote consistent behaviors and delivery across the team Stay up-to-date with product knowledge and industry best practices Effectively use knowledge base, along with all resources available to drive resolution Thoroughly and accurately document details of all client interactions in CRM system Knowledge And Experience Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science) with 1 year client support experience OR equivalent (2-3 years’) experience in a customer-facing technical support role Proven experience in a client support or technical support role, preferably in incident management Strong problem-solving skills and attention to detail Proven effectiveness in a role that requires multi-tasking and strong customer soft-skills Demonstrated relevant competency in the following areas - Adobe Acrobat, Microsoft Office products, Windows Desktop including Windows Registry PC Basic Setup, PC Hardware Troubleshooting & Understanding of Software/Hardware compatibility limitations Experience working in a SaaS environment Familiar with Client/Server Architecture including but not limited to VDI/Citrix/Virtualization, Network troubleshooting tools such as Telnet, Traceroute or Ping Awareness of Knowledge Center Support/Knowledge Article best practices, familiar with structuring process & procedure documentation Demonstrated ability to confidently deliver solutions and resolve issues Team-oriented, demonstrates a professional and cooperative attitude Exhibits flexibility, can multi-task several priorities to completion, finishes ad-hoc projects and requests when needed Makes timely and sound decisions based on all available input; addresses root cause of issues; recognizes problems and acts accordingly Communicate effectively via written and spoken language; comprehends problems, urgency, and desired outcome in the absence of perfect information; shares information and ideas with others; conscientious listener Maintain composure and professionalism under high-pressure conditions; open-minded; solicits feedback Analytical, proactive and creative problem solver Bias for action; willingness to affect positive change; adaptable and committed to the success of our customers Act with integrity; demonstrate adaptability; execute consistently against job responsibilities Show more Show less

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4.0 - 8.0 years

8 - 13 Lacs

Chennai

Work from Office

A Transmission & IP Expert ensures end-to-end management of faults, incidents, and problems, with a strong focus on meeting SLA and OLA commitments. They handle the highest levels of escalation for network-related incidents and are accountable for driving resolution. You have: 4-8 years of experience with a B.E/B.Tech/M.E/M.Tech/MCA degree in Telecommunication Engineering, Computer Science or equivalent. Must have a strong understanding of ProtocolsTCP/IP,IPv4 & IPv6 addressing & IP subnetting, VLAN's, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+) Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L3 VPNs, Seamless MPLS, Segment Routing. Analyse and resolve network hardware and software connectivity issues. Network Tools analysis for capacity planning and proactive fault finding. It would be nice if you also had: Knowledge & Hands-on experiences of protocols (OSPF, ISIS, BGP), signaling protocols (RSVP-TE, LDP). Relevant certifications (e.g., CCNA, CCNP, NRS-I, NRS-II) are a plus. Resolve major service outages and trouble tickets independently, ensuring alignment with Service Level Agreements (SLAs) and initiating/coordinating preventive maintenance activities. Investigate and manage complex faults, incidents, and problems by leveraging deep technical knowledge, controls, and best practices. Support the development and enhancement of fault, incident, and problem management tools by providing critical feedback and insights. Apply specialist knowledge, sound judgment, and analytical skills to solve complex technical issues using broad conceptual and practical experience. Plan and execute advanced configuration changes, problem resolutions, and contribute to the creation of detailed Methods of Procedure (MoPs) for medium- to high-risk operational activities. Collaborate across Managed Services functions, Nokia service groups, third-party vendors, and customer organizations to lead high-impact incident resolution and risk mitigation. Develop and translate global standardized procedures and checklists into customer-specific operational guidance and documentation. Lead by example as a team or shift leader by coordinating tasks, monitoring complex ticket queues, mentoring team members, and recommending improvements to performance and service quality.

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3.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. We are seeking analyst level individuals with experience working in the field of cybersecurity and a desire to help organizations improve their operations to join our team and help run the ongoing security operations for RSM clients in a variety of industries and geographic locations. Successful candidates will have working knowledge in some or all these areas – IT operations, security monitoring, active directory, IP networking and various cloud technologies. Position And Key Responsibilities At RSM, analysts work with large and small companies in variety of industries. They develop strong working relationships with their peers within the security operations center (SOC) while learning their clients’ businesses and challenges facing their organizations. Analysts work as part of a broader team under the direction of more senior analysts, threat hunters, shift leads, intelligence analysts and SOC managers in support of multiple clients. Working in a mutually respectful team environment helps our analysts perform at their best and integrate their career with their personal life. You will have the opportunity to: Role Responsibilities: Investigate security incidents using SIEM tools, automation, and other cybersecurity technologies (i.e. ServiceNow, Stellar Cyber, Hyas Insight and DNS Protect, sentinel One, ELK Stack, Virus total, Shodan, NetFlow, Passive DNS, Silobreaker, Tenable.io, Hatching Triage Sandbox) Analyze, escalate, and assist in remediation of critical security incidents. Improve and challenge existing processes and procedures in a very agile and fast-paced information security environment serving multiple clients Process IDS alerts and identifying incidents and events in customer data. Setup and execution and analysis of vulnerability scans Perform advanced analysis and investigation into alerts as they are identified Performing initial basic malware analysis utilizing automated means (static and dynamic sandbox analysis or other available tools) Incident intake, ticket updates and reporting of cyber events and threat intelligence Understanding, identifying, and researching indicators of compromise (IOCs) from a variety of sources such as threat intelligence reports and feeds Writing incident reports, process documentation, and interact with clients as required Transcribe and implement atomic indicators into a monitoring environment. Consume policy documentation and determine applicability in a network. Work with protocols at layers 2 and higher in the OSI model, to include ARP TCP, UDP, ICMP, DNS, Telnet, SSH, HTTP, SSL, SNMP, SMTP, and other common protocols that use well-known ports. Develops the playbooks to respond and recovery from various attacks/incidents. Drives the automation efforts focused on the closing cases, responding to Cyber events and analyzing data required to enable efficient response activities. Processing of Cyber Threat Intel that is used across RSM detection platforms to understand and prepare for potential threats. Threat intel is heavily used across RSM platforms drive issue prioritization. Open to working shifts in a 24x7 operations environment. Qualifications and Experience: Minimum B.A. or B.S. degree or equivalent from an accredited university by the time employment commences or prior relevant military / law enforcement experience. Computer science, information technology, information systems management, or other similar degrees preferably with a focus on information security 3-5 years’ experience working in a security operations center, networking operations center or threat intelligence capacity. Possess at least one security industry certification such as CYSA+, Security+, CISSP, SANS GIAC (GSOC, GCIA, GMON, CGCDA) Knowledge of security standards and information security and compliance frameworks, controls, and best practices, including SSAE 16, SOC 2 and SOC3, OWASP Top 10, SANS, NIST Must have a naturally curious mindset and approach to solving problems. Basic understanding of cloud technologies and their operations Experience supporting various operating systems such as Windows/Linux Understanding of IP network protocols At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com. Show more Show less

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0 years

0 Lacs

Gurgaon

Remote

Tucows Domains is the world's largest wholesale domain registrar, playing a crucial role in maintaining the health, neutrality, and openness of the Internet through the domain name system (DNS). We operate globally under trusted brands like Ascio, Enom, Hover, and OpenSRS. Our Registry Services division is at the forefront of managing and innovating the infrastructure for gTLDs, dotBrands, and ccTLDs. With a platform capable of supporting hundreds of top-level domains and millions of second-level domains, we deliver performance, stability, and resilience to registry clients worldwide. We are excited to establish a Registry Operations Center in India to serve the newly awarded NIXI .IN TSP (Technical Service Provider) contract. This center will also support our growing presence in ccTLDs, gTLDs, and dotBrand operations globally. Why Join Tucows? We embrace a people-first philosophy rooted in respect, trust, and flexibility. At Tucows, your work can be remote-first or hybrid, allowing you to thrive from wherever you're most productive. Today, over 1,000 team members in 20+ countries collaborate to make the Internet better every day. If this sounds exciting, we'd love for you to be part of our journey. Join the herd! About the role Customer Service Advisors at Tucows are the first and only point of contact for our customers. Our focus is on customer service. That means talking on the phone with customers for hours on end, the continual pressure that comes from the non-stop flow of questions and a work schedule that rotates on a monthly basis. We seek out individuals who understand and embrace this, and we've built a team of Customer Service Careerists who thrive in these conditions. What you'll be doing: Provide direct assistance to our customers (external and internal) and work with them to resolve their concerns via Voice, Email and Chat. Own each help request, treating each customer with the utmost care, realness, integrity and timeliness. Document relevant details to help customers and your colleagues with future requests. Search our knowledgebase, training materials and rely on the experience of colleagues, seniors and managers to seek solutions. Raise widespread issues or patterns through defined channels. Tailor your communications to match your customers' skill level and conversational style. What you'll bring: This is a fast-paced and results-oriented role - you will need to show persistence, calm and control under sometimes stressful conditions Are highly organized, quality-minded and able to focus on detail. Our most successful Advisors are warm, friendly, upbeat, put a premium on communication, establishing rapport with our customers and other employees and prize helping other people. Ability to understand our customer's needs and make sure that they have the services that fit for them - whether for existing or potential customers. Can collaborate and share, not only with your peers but with everyone you work with. Aren't afraid to ask questions when you don't know or don't understand and you have a knack for integrating those answers into a growing understanding of awareness of the technical environments your customers work in. Have strong critical thinking skills and an ability to quickly resolve issues based on experience and information provided while maintaining a positive customer experience Have a good understanding of Inter-networking including switches, routers, servers, cables, racks, Firewalls, LAN, WAN, TCP/IP, DNS, latency, etc. Nice to have: IT Certifications are a plus: A+, CCNA, CCNP, Network+, MCSE, etc Ability to flex your working hours depending on need - we are a 24x7 team and participate in monthly shift rotations (morning, afternoon and evening.) Basic understanding of some of the following (email, SSL, traceroute, dig, telnet, whois, etc.) Significant experience working with domains, website building, and API's. Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing digital divide, and supporting fairness and equality. We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Tucows and its subsidiaries participate in the E-verify program for all US employees. Learn more about Tucows, our businesses, culture and employee benefits on our site here.

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8.0 - 11.0 years

35 - 37 Lacs

Kolkata, Ahmedabad, Bengaluru

Work from Office

Dear Candidate, We are hiring a Cybersecurity Engineer to design and implement advanced security measures to protect systems and data. Ideal for professionals with a passion for threat detection and prevention. Key Responsibilities: Monitor, detect, and respond to security incidents Conduct vulnerability assessments and penetration testing Implement secure coding and network hardening practices Maintain SIEM systems and security tooling Required Skills & Qualifications: Knowledge of firewalls, IDS/IPS, and endpoint protection Proficiency with scripting (Python, PowerShell) for automation Understanding of common threats, exploits, and mitigation techniques Bonus: Security certifications (CISSP, OSCP, Security+) Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

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0 years

0 Lacs

Hyderabad, Telangana, India

Remote

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 7th Jun 2025 Timing : 10:00 AM-2:00 PM Location: Tata Consultancy Services, SEZ Unit, Synergy Park, Premises 2 56136, Survey Number 26, Gachibowli, Hyderabad, Telangana, 500032 Carry a hard copy of latest resume, Original ID proof and a hard copy of Pan card and Aadhar card and one passport size photo Job Description: Role DNS & Proxy Engineer Required Technical Skill Set Candidate should have Level 3/4 experience with DNS and working of DNS technology. Candidate should have some experience with Infoblox platform. Microsoft/Windows DNS experience preferred. Proxy and Zscaler experience a plus. Should be familiar with ticketing tools. Understanding of SSL, TCP/UDP, HTTP, FTP/SFTP, NTP, Telnet, NFS, SSH, LDAP, etc. SME in VPN concepts like GRE Tunnel, IPSEC VPNs, SSL & DMVPN. Blue Coat/McAfee Proxy, Multifactor Authentication, IPS, IDS Good understanding on Switching & Routing concepts Desired Experience Range 5-10 Location of Requirement Hyderabad Desired Competencies (Technical/Behavioral Competency) Must-Have Level 3/4 experience with DNS and working of DNS technology. Play a Strong Subject Matter Expert (SME) role on network DNS technologies Deep and strong understanding of firewall (Layer-2 and Layer-3), Internet proxy, DNS, SSL VPN, multi-factor authentication and IPS technologies. Ability to implement and support complex security architectures involving but not limited to the above listed technologies. Strong experience on Zscaler Maintaining various virtual private networks, web protocols, and email security. Extensive exposure on Blue Coat, McAfee proxies involving complex traffic troubleshooting. Understanding of commonly used protocols and services (e.g. SSL, TCP/UDP, HTTP, FTP/SFTP, NTP, Telnet, NFS, SSH, LDAP, etc.) Strong understanding of routing technologies including OSPF, BGP, GRE Tunnel and IPSEC VPNs with the ability to design and troubleshoot complex enterprise network infrastructure. Strong understanding of Remote Access products with 2-factor authentication systems. Good conceptual understandings of Switching & F5 load balancers. Expertise on packet capturing and deep packet analysis Experience working on process-oriented organizations involving incident, change, problem and configuration management process. Ability to analyze problems and perform Root Cause Analyses as and when required. Leading the projects Project reviews, project meetings and project delivery, Leading Technology upgrade programs Show more Show less

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0.0 - 5.0 years

0 Lacs

Hyderabad, Telangana

On-site

Location: Hyderabad, Telangana Time type: Full time Job level: Associate Job type: Regular Category: Risk Consulting ID: JR113489 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. We are seeking analyst level individuals with experience working in the field of cybersecurity and a desire to help organizations improve their operations to join our team and help run the ongoing security operations for RSM clients in a variety of industries and geographic locations. Successful candidates will have working knowledge in some or all these areas – IT operations, security monitoring, active directory, IP networking and various cloud technologies. Position and Key Responsibilities At RSM, analysts work with large and small companies in variety of industries. They develop strong working relationships with their peers within the security operations center (SOC) while learning their clients’ businesses and challenges facing their organizations. Analysts work as part of a broader team under the direction of more senior analysts, threat hunters, shift leads, intelligence analysts and SOC managers in support of multiple clients. Working in a mutually respectful team environment helps our analysts perform at their best and integrate their career with their personal life. You will have the opportunity to: Role Responsibilities: Investigate security incidents using SIEM tools, automation, and other cybersecurity technologies (i.e. ServiceNow, Stellar Cyber, Hyas Insight and DNS Protect, sentinel One, ELK Stack, Virus total, Shodan, NetFlow, Passive DNS, Silobreaker, Tenable.io, Hatching Triage Sandbox) Analyze, escalate, and assist in remediation of critical security incidents. Improve and challenge existing processes and procedures in a very agile and fast-paced information security environment serving multiple clients Process IDS alerts and identifying incidents and events in customer data. Setup and execution and analysis of vulnerability scans Perform advanced analysis and investigation into alerts as they are identified Performing initial basic malware analysis utilizing automated means (static and dynamic sandbox analysis or other available tools) Incident intake, ticket updates and reporting of cyber events and threat intelligence Understanding, identifying, and researching indicators of compromise (IOCs) from a variety of sources such as threat intelligence reports and feeds Writing incident reports, process documentation, and interact with clients as required Transcribe and implement atomic indicators into a monitoring environment. Consume policy documentation and determine applicability in a network. Work with protocols at layers 2 and higher in the OSI model, to include ARP TCP, UDP, ICMP, DNS, Telnet, SSH, HTTP, SSL, SNMP, SMTP, and other common protocols that use well-known ports. Develops the playbooks to respond and recovery from various attacks/incidents. Drives the automation efforts focused on the closing cases, responding to Cyber events and analyzing data required to enable efficient response activities. Processing of Cyber Threat Intel that is used across RSM detection platforms to understand and prepare for potential threats. Threat intel is heavily used across RSM platforms drive issue prioritization. Open to working shifts in a 24x7 operations environment. Qualifications and Experience: Minimum B.A. or B.S. degree or equivalent from an accredited university by the time employment commences or prior relevant military / law enforcement experience. Computer science, information technology, information systems management, or other similar degrees preferably with a focus on information security 3-5 years’ experience working in a security operations center, networking operations center or threat intelligence capacity. Possess at least one security industry certification such as CYSA+, Security+, CISSP, SANS GIAC (GSOC, GCIA, GMON, CGCDA) Knowledge of security standards and information security and compliance frameworks, controls, and best practices, including SSAE 16, SOC 2 and SOC3, OWASP Top 10, SANS, NIST Must have a naturally curious mindset and approach to solving problems. Basic understanding of cloud technologies and their operations Experience supporting various operating systems such as Windows/Linux Understanding of IP network protocols At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

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3.0 - 5.0 years

0 Lacs

Kochi, Kerala, India

On-site

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. What You’ll Do: Provide telephone and email based post-sales technical support to our Arabic Speaking customers Work in Flexible Shift timing as per the need Work on ad-hoc projects, initiatives and other duties as assigned Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions Use various devices to reproduce customer environments to troubleshoot issues further Endeavor to respond to all customer requests in a timely manner while improving customer experience Technical Qualifications: Minimum experience of 3-5 years with good exposure in customer handling with different software products. Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting) Previous knowledge with Windows 10, Windows Server 2012 R2/2016 and other technologies (i.e. SQL/Virtual servers) Knowledge of mobile computing platforms (Android, iOS, and Windows) Knowledge of Wireless Networking, Active Sync, Certificate Services, LDAP Services, Network Access Control is essential Knowledge of AD/LDAP and exchange/Domino environments and how to integrate these infrastructure elements with MDM. Knowledge of Monitoring, Server backup and networking tools and best practices Hands on Experience in configuring High Availability, Load Balancing for Mobile Infrastructure Hands-on of LAN, WAN, NAT and DMZ, and related services like DNS, DHCP. Hands-on of basic tools to check network performance. Hands-on server experience in creating/modifying/deleting users. Hands-on understanding of commands like TELNET, NETSTAT, NSLOOKUP, PING, TRACERT, etc. which helps to perform basic network troubleshooting. Hand-on of collecting and reading wire-shark logs. Understanding of at least one enterprise-level mobile device management application such as Enterprise Mobility Suite (EMS) / XenMobile/ Mobile Iron/AirWatch/SOTI is preferred. Extensive knowledge of Various IP classes and difference between Public and Private IP. Overview of MDM technology. Understanding of system files like Hosts, Windows Registry. Understanding of Well-known ports and Custom ports. Understanding of Digital certificates like SSL/TLS/Cipher Suite, Wild card certificates. Soft Skills And Communication Previous experience supporting Arabic Speaking Customers. Good communication, documentation, and soft skills. Strong problem-solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented) Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives Ability to communicate technical issues clearly in person, on the telephone and in written documents. Strong customer focus and ability to manage client expectations. Key traits we’re looking for: Passionate Hunger to learn and develop Team player Creativity Work hard play harder Confident communication skills If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee. Show more Show less

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4.0 - 8.0 years

0 Lacs

Kochi, Kerala, India

On-site

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Responsibility Provide technical support for SOTI’s software products Work in 24x7 Shifts to support our customers globally Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution Engage your leads as and when required Use various devices to reproduce customer environments to troubleshoot issues further Endeavor to respond to all customer requests promptly while improving customer experience Communication Skills Good communication, documentation, and soft skills Linear and logical approach towards the issue Strong problem-solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results-oriented) Able to plan, prioritize and organize workload, consistently working within service standards and agreed-on objectives Ability to communicate technical issues clearly in person, on the telephone, and in written documents Strong customer focus and ability to manage client expectations Excellent communicator and must show resourcefulness in providing timely and effective solution Technical Competency Minimum experience of 4-8 years with good exposure in customer handling different software products. Previous knowledge of Windows 10, Windows Server 2012 R2/2016, and other technologies (i.e. SQL/Virtual servers) MDM topics MDM Architecture Android 0 touch enrollment & its Working Apple 0 touch enrollment & its Working What is Samsung Knox What is Stage Programmer VPP (Volume purchase program) ABM (apple business manager) Auto Pilot Supervised device. How to make iOS device supervised. Usage of apple configurator. Steps to collect ADB logs from the devices. Non-MDM Topics In depth Knowledge of Wireless Networking (LAN, WAN, SWITCH, Router, Load Balancer, NAT, Bridging, DORA process), Active Sync, Certificate Services, LDAP Services, DNS and Network Access Control is essential In depth Knowledge of AD/LDAP and exchange environments. In depth Knowledge of Monitoring, Server backup and networking tools, and best practices Hands-on with basic tools to check network performance. Hands-on server experience in creating/modifying/deleting users. Hands-on understanding of commands like TELNET, NETSTAT, NSLOOKUP, PING, TRACERT, etc. which helps to perform basic network troubleshooting. Hand-on collecting and reading wire-shark logs. Extensive knowledge of Various IP classes and the difference between Public and Private IP. Understanding of system files like Hosts, and Windows Registry. Understanding of Well-known ports and Custom ports. Understanding of Digital certificates like SSL/TLS/Cipher Suite, Wild card certificates. Qualification B.Tech, BE, BCA (or equivalent) with 4-8 Years of Work Exp in Tech. Support Shift Timings 24*7 Language English (Excellent Verbal and Written) Working days per week 5 Days If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee. Show more Show less

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0.0 - 1.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Education BE/BTech/ME/MTech/MCA in CS/EE/ECE/IT from a reputed University Experience 0-1 years of relevant industry experience Location: Mumbai-Vikhroli - Hybrid working model (Work-from-home (Only in Night shift) In office) 10 days/yr, 2 Months Customer Site Visit (Location: Delhi) General Skills Excellent Team player with good interpersonal & communication skills Taking responsibility of a project and customer interactions Strong technical ability to learn new fields, protocols & processes Problem-solving and thinking laterally as part of a team or individually Software Skills Software engineer with broad-based skills in software platforms. Hands-on experience or basic knowledge of Linux platform. Knowledge of Python scripting or shell scripting will be a plus. Hands-on experience of SQL will be a plus. Networking Skills Good understanding of various networking technologies and TCP/IP stack. Hands-on experience or knowledge of FTP/Telnet/SSH and router/server commands. Good understanding of Cisco/Juniper switch/router configuration and CLI. Good knowledge of Excel will be a plus. Networking certification or CCNA will be a plus. Send your resume at hr@vegayan.com Show more Show less

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3.0 - 5.0 years

0 Lacs

Noida

On-site

Roles and Responsibilities: Work on requests, changes, incidents, and problem records to support customers' network security environment Provide technical escalation to L2 support engineers Provide on call support for high severity incidents in a 24x7 environment Detect security issues, create customer tickets, and manage problems until closure Act as point of escalation for the Network Security team and collaborate with internal support teams to ensure timely resolution of issues Ensure that Service Level Agreements and operational standards are met Perform system maintenance, check-ups and maintain current documentation Provide resolution plans for device issues Propose service, process, and technical improvements to management Requirements: Mid-level experience and proven knowledge in at least three of different network security products likes Firewalls (Cisco, Palo Alto), Content Filtering (Bluecoats, Websense, McAfee Web gateway) and IDS/IPS Mid-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.) Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory At least two mid-level certifications in Network Security from any of the vendors like Cisco, Palo Alto, BlueCoat, SourceFire (PCNSE, CCNP Security etc.) Over 3-5 years of network troubleshooting experience and at least 2 years Network Security administration and design experience Bachelor's degree or equivalent experience Flexible to changing needs of customer, account, and team Drive for results, ability to grasp complex issues to arrive at optimal solutions Excellent customer facing communication skills, customer support and knowledge of ITIL best practices Work Timings: 24/7 work environment, India

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3.0 - 5.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Req ID: 318342 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Firewall Palo Alto- Network Security Specialist - Palo Alto to join our team in Bangalore, Karn?taka (IN-KA), India (IN). Drive for results - Ability to grasp complex issues to arrive at optimal solutions - Strong ethics and integrity - Flexible to changing needs of customer , account and team - Excellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus. - High-level experience and proved knowledge in atleast 2 of different network security products likes Firewalls (Watchguard, Cisco, Palo Alto), Content Filtering (Cisco Umbrella, Bluecoats, Websense, McAfee Web gateway) and IDS/IPS (Cisco Sourcefire, McAfee, Tipping Point, Snort) - Strong working knowledge of Cisco Firepower ASA and FTD. - High-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.) - Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory. - At least 2 High-level certification in Network security from any of the vendors like Cisco, Checkpoint, Juniper, McAfee, BlueCoat, SourceFire (CCNP, JNCIs, etc) - Candidate must possess good time management skills to properly manage operations duties and other task that will assist in the optimization of the Network Security team - Clear understanding of Windows and Linux operating systems - 4 years of network troubleshooting experience and at least 3 years Network Security administration and design experience - Bachelor's degree or equivalent experience. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

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3.0 - 5.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Roles and Responsibilities: . Work on requests, changes, incidents, and problem records to support customers network security environment . Provide technical escalation to L2 support engineers . Provide on call support for high severity incidents in a 24x7 environment . Detect security issues, create customer tickets, and manage problems until closure . Act as point of escalation for the Network Security team and collaborate with internal support teams to ensure timely resolution of issues . Ensure that Service Level Agreements and operational standards are met . Perform system maintenance, check-ups and maintain current documentation . Provide resolution plans for device issues . Propose service, process, and technical improvements to management Requirements: . Mid-level experience and proven knowledge in at least three of different network security products likes Firewalls (Cisco, Palo Alto), Content Filtering (Bluecoats, Websense, McAfee Web gateway) and IDS/IPS . Mid-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.) . Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory . At least two mid-level certifications in Network Security from any of the vendors like Cisco, Palo Alto, BlueCoat, SourceFire (PCNSE, CCNP Security etc.) . Over 3-5 years of network troubleshooting experience and at least 2 years Network Security administration and design experience . Bachelor's degree or equivalent experience . Flexible to changing needs of customer, account, and team . Drive for results, ability to grasp complex issues to arrive at optimal solutions . Excellent customer facing communication skills, customer support and knowledge of ITIL best practices . Work Timings: 24/7 work environment, India

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3.0 - 5.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Roles and Responsibilities: Work on requests, changes, incidents, and problem records to support customers’ network security environment Provide technical escalation to L2 support engineers Provide on call support for high severity incidents in a 24x7 environment Detect security issues, create customer tickets, and manage problems until closure Act as point of escalation for the Network Security team and collaborate with internal support teams to ensure timely resolution of issues Ensure that Service Level Agreements and operational standards are met Perform system maintenance, check-ups and maintain current documentation Provide resolution plans for device issues Propose service, process, and technical improvements to management Requirements: Mid-level experience and proven knowledge in at least three of different network security products likes Firewalls (Cisco, Palo Alto), Content Filtering (Bluecoats, Websense, McAfee Web gateway) and IDS/IPS Mid-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.) Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory At least two mid-level certifications in Network Security from any of the vendors like Cisco, Palo Alto, BlueCoat, SourceFire (PCNSE, CCNP Security etc.) Over 3-5 years of network troubleshooting experience and at least 2 years Network Security administration and design experience Bachelor’s degree or equivalent experience Flexible to changing needs of customer, account, and team Drive for results, ability to grasp complex issues to arrive at optimal solutions Excellent customer facing communication skills, customer support and knowledge of ITIL best practices Work Timings: 24/7 work environment, India Show more Show less

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Responsibilities Managing incidents: When software products fail to function as expected, production support engineers identify, diagnose, and find ways to resolve the issue. Often, they collaborate with other team members to address the problem. Preparing and documenting reports: These engineers prepare and maintain up-to-date documentation of systems and procedures, and other relevant information. Employers expect them to record every problem in the production environment. Troubleshooting issues: Production support engineers analyse various metrics and logs to understand the reason for system failure or non-performance. Using different debugging and diagnostic tools, these engineers find solutions to improve software performance. Contributing to product development: These engineers participate in every phase of the product development process, such as designing, building, and testing. They also create valuable tools, including internal software, to automate processes or platforms for customers to send reviews. Collaborating with other departments: Production support engineers collaborate with various cross-functional teams and work with developers, system administrators, and software engineers to solve production issues. They update senior leaders about the system status and share timely resolution progress. Suggesting improvements: Production support engineers receive a large amount of user feedback about products or systems. They respond directly to this by implementing tailored improvements. Enhancing system performance: Production support engineers identify potential improvement areas in the production system. Based on their skills, they implement suggestions, such as code optimisation and enhancement of the production infrastructure. Training new employees: These engineers guide new employees on using production support software packages. Requirements Must know about Relational Databases (either Postgres or Oracle). Know about SQL Queries. Knowledge of JBoss App server/ Weblogic/ Tomcat Apache required. Knowledge of basic Networking terms like telnet, ping, netstat, LAN, and WAN. This job was posted by Ujwala Amber from NSEIT. Show more Show less

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0 years

0 Lacs

Kharagpur, West Bengal, India

On-site

Candidate must have knowledge about: -  Computer hardware installation, troubleshooting & maintenance.  OS installation & other Software installation.  IP addressing & Subnetting.  TCP/IP model & OSI model.  LAN & WAN  Router & Switch.  Basic Routing Protocols like EIGRP & OSPF.  L2 & L3 switching like VLAN, Trunking, VTP, STP & Inter VLAN routing.  Application Protocols (HTTP, HTTPS, Telnet, SSH, FTP).  Mailing Protocols (POP, IMAP & SMTP).  Outlook (2010, 2013, 2016 & 2019) configuration, Backup, restore & troubleshooting.  Knowledge of MS Office 365.  WLAN (Indoor AP) & NAT.  ICMP and monitoring.  Strong written and Verbal communication Required. Show more Show less

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0 years

0 Lacs

Kanpur, Uttar Pradesh, India

Remote

Description As an IT/OT Vulnerability Assessment and Penetration Testing (VAPT) Engineer, you will be engaged in identifying and mitigating security vulnerabilities across IT systems, Industrial Control Systems (ICS), and Industrial Internet of Things (IIoT) environments. Your work will involve rigorous security assessments of critical infrastructure, SCADA systems, PLCs, field devices, gateways, and cloud-connected IIoT platforms. You will simulate advanced adversary tactics to expose vulnerabilities and provide strategic remediation guidance. The role is suited for professionals with a deep understanding of both enterprise IT security and industrial/embedded system ecosystems. Responsibilities 1-Vulnerability Assessment & Penetration Testing (IT + ICS/IIoT): Perform black-box, grey-box, and white-box VAPT on: Enterprise IT assets (servers, databases, web/mobile apps, Active Directory, cloud) OT/ICS assets (PLCs, RTUs, HMIs, engineering workstations, protocol gateways) IIoT platforms (MQTT/CoAP-based telemetry, edge gateways, cloud dashboards) Emulate APT-level attacks across air-gapped, segmented, or hybrid IT-OT architectures. Execute Red Team scenarios to simulate insider threats or supply chain compromise. 2- ICS Protocol & Field Device Security Testing: Analyze and exploit vulnerabilities in ICS protocols: Modbus TCP, DNP3, IEC 104, OPC-UA, S7comm, Profinet, BACnet, CIP (EtherNet/IP), MQTT, CoAP Perform live traffic analysis, packet manipulation, and protocol fuzzing to test resilience. Evaluate control logic vulnerabilities in ladder logic, structured text, and function blocks. 3- Firmware & Hardware Exploitation (IIoT/ICS Devices): Extract and analyze firmware from industrial devices using JTAG, UART, SPI interfaces. Perform static and dynamic analysis using Ghidra, Binwalk, Radare2, or IDA Pro. Reverse engineer file systems (e.g., squashfs, cramfs) and analyze web interfaces or CLI backdoors. Exploit misconfigured bootloaders, insecure firmware upgrade mechanisms, or exposed debug ports. 4- Network Architecture & Segmentation Testing: Review and test IT-OT segmentation via firewall ACLs, VLANs, DMZ configurations. Assess trust relationships, weak credential policies, and insecure remote access (e.g., exposed VNC, Telnet, RDP). Identify unauthorized bridging of air-gapped networks or misconfigured routing/switching. 5- Cloud & IIoT Platform Security: Evaluate MQTT brokers, edge-to-cloud telemetry, and analytics pipelines. Test REST APIs, insecure mobile app integrations, and cloud misconfigurations (S3, IAM, IoT Core). Identify insecure certificate handling, default API tokens, and lack of encryption at rest/in transit. Reporting & Mitigation Develop technical and executive-level reports with CVSS scoring, attack paths, and exploitation evidence. Recommend hardening measures for both IT (patches, SIEM, EDR) and OT (control policy tuning, physical zoning, least privilege for operators). Coordinate with ICS engineers, IT admins, and SOC teams for patch validation and monitoring upgrades. Compliance & Framework Alignment Ensure assessments comply with industry and regulatory frameworks: NIST SP 800-82, ISA/IEC 62443, ISO 27001, NERC CIP, SANS ICS Top 20 Map findings to MITRE ATT&CK for ICS and monitor emerging CVEs relevant to industrial products. Eligibility Educational Background: Bachelor’s or Master’s in Cybersecurity, Computer Science, Industrial Automation, Electronics, or a related field. Technical Skills: Deep knowledge of ICS/SCADA systems, embedded architectures, and real-time OS (VxWorks, QNX, FreeRTOS). Hands-on experience with tools: VAPT Tools: Nessus, Burp Suite, Metasploit, Nmap, Nikto, SQLMap ICS Tools: Wireshark, Scapy, PLCScan, ICSFuzz, S7comm Tools, Conpot, ModScan Firmware Tools: Binwalk, Ghidra, Radare2, OpenOCD, Logic Analyzers IIoT Security: Shodan, Censys, MQTTX, Postman, OWASP ZAP Certifications (Preferred): OSCP, GRID, GICSP, CRT, CRTP, CEH, CISSP, or equivalent. Participation in ICS/IoT-focused CTFs or open-source contributions is a plus. Travel As and when required, across the country for project execution and monitoring as well as for coordination with geographically distributed teams. Communication Submit a cover letter summarising your experience in relevant technologies and software along with a resume and the Latest passport-size photograph. Show more Show less

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8.0 - 10.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Req ID: 321051 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sol Architect - Network Security Advisor to join our team in Bangalore, Karn?taka (IN-KA), India (IN). Drive for results - Ability to grasp complex issues to arrive at optimal solutions - Strong ethics and integrity - Flexible to changing needs of customer , account and team - Excellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus. - High-level experience and proved knowledge in Algosec tool and atleast 2 network security products likes Firewalls (Watchguard, Cisco, Palo Alto), Content Filtering (Cisco Umbrella, Bluecoats, Websense, McAfee Web gateway) and IDS/IPS (Cisco Sourcefire, McAfee, Tipping Point, Snort) - Strong working knowledge of Algosec. - High-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.) - Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory. - Candidate must possess good time management skills to properly manage operations duties and other task that will assist in the optimization of the Network Security team - Clear understanding of Windows and Linux operating systems - 8+ years of network troubleshooting experience and at least 4-5 years Network Security administration and design experience - Bachelor's degree or equivalent experience. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

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8.0 years

0 Lacs

Noida

On-site

Req ID: 321051 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sol Architect - Network Security Advisor to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Drive for results - Ability to grasp complex issues to arrive at optimal solutions - Strong ethics and integrity - Flexible to changing needs of customer , account and team - Excellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus. - High-level experience and proved knowledge in Algosec tool and atleast 2 network security products likes Firewalls (Watchguard, Cisco, Palo Alto), Content Filtering (Cisco Umbrella, Bluecoats, Websense, McAfee Web gateway) and IDS/IPS (Cisco Sourcefire, McAfee, Tipping Point, Snort) - Strong working knowledge of Algosec. - High-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.) - Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory. - Candidate must possess good time management skills to properly manage operations duties and other task that will assist in the optimization of the Network Security team - Clear understanding of Windows and Linux operating systems - 8+ years of network troubleshooting experience and at least 4-5 years Network Security administration and design experience - Bachelor's degree or equivalent experience. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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2.0 years

4 - 7 Lacs

Noida

On-site

Join our Team About this opportunity: To provide L1 support on Incidents resolutions and technical operations on wide area network technologies & Products such as Routers, Switches, Firewalls, proxies, load balancers, VPNs, Cloud, Windows & Linux servers, etc. What you will do: Utilize strong technical skills on L2 and L3 networking protocols to support network operations. Apply understanding of cloud platforms such as GCP, AWS, Azure, and IBM to enhance network performance and reliability. Implement ITIL incident, problem, and change management practices, adhering to defined service level agreements. Demonstrate flexibility in work approach and responsibilities, including participation in 24/7 rotational shifts. Investigate and resolve network faults, handling incidents (P1 through P4) within specified SLAs. Collaborate closely with external suppliers (e.g., BT, Verizon) to address ongoing issues effectively. Report network status to key stakeholders, ensuring transparency and timely communication. Exhibit self-starter qualities, capable of working with minimal supervision. Display self-motivation and the ability to multitask efficiently. Maintain a positive and cooperative attitude, even in stressful situations. The skills you bring: Networking Basics: OSI Model, TCP/IP, VLANs, Subnetting, Palo Alto Firewalls, Routing & Switching. Monitoring Tools: Experience with tools like BMC Helix, Nagios. Incident Handling: Familiarity with ticketing systems like SMP, Remedy, or Jira. Basic Troubleshooting: Ability to perform ping, traceroute, telnet, SSH, SNMP checks for connectivity issues. Linux/Windows Basics: Understanding log analysis and CLI commands. Cloud & Virtualization (Optional): Exposure to AWS, Azure, or GCP can be beneficial. Qualification: CCNA (Cisco Certified Network Associate) – Fundamental networking knowledge. General networking concepts. ITIL Foundation – Understanding IT service management processes. Work Experience: Minimum 2+ year experience, Network Monitoring or Technical Support roles. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 765534

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2.0 - 7.0 years

3 - 8 Lacs

Gurugram, Delhi / NCR

Work from Office

Manage connectivity at exchanges' colocation and troubleshoot any performance issues. Respond to incidents and troubleshoot issues related to trading tools, infrastructure, application performance, and network connectivity.

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Design, implement, and manage Azure Kubernetes Service (AKS) clusters. Monitor and optimize the performance of AKS clusters. Troubleshoot and resolve issues related to AKS and containerized applications. Implement security measures to protect AKS clusters and containerized applications. Collaborate with development teams to support application deployment and maintenance. Maintain documentation for AKS configurations, processes, and procedures. Automate deployment, scaling, and management of containerized applications using AKS. Participate in on-call rotation for after-hours support. Designing and deploying Kubernetes clusters to ensure stability, scalability, and security. Automating deployment and scaling of containerized applications. Monitoring and troubleshooting Kubernetes environments to maintain performance and reliability. Collaborating with development teams to implement CI/CD pipelines and optimize workflows. Troubleshooting network/DNS communication issues using tools like telnet, tracert, curl, and nslookup. Troubleshooting AKS issues such as pod crashes, node restarts, and pod volume issues, FluentD communication issue etc. Ensuring security and compliance of Kubernetes infrastructure. Developing a self-managed ingress controller with security controls Writing YAML code to convert Azure classic to YAML pipelines Participate in on-call rotation for after-hours support. Upgrading Kubernetes Node. Primary Skills Azure Kubernetes Service (AKS) Azure Data Factory Azure API Management CI/CD Pipeline Secondary Skills Ensuring security and compliance of Kubernetes infrastructure. Show more Show less

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0.0 - 5.0 years

0 Lacs

Hyderabad, Telangana

On-site

Key Skills Required: Strong experience in Python Automation & Pytest Hands-on with Zigbee and OpenThread protocols Good understanding of computer networking (IP, telnet) IoT and networking knowledge is a must Experience in Home Automation product testing 5+ years in Software Development in Test (SW Developer in Test) Key Responsibilities: Write test plans based on product requirements Investigate complex features through documentation & developer collaboration Implement and execute functional, negative, performance, and stress test cases Analyze test results using CI systems Work closely with developers to debug and improve product quality Job Types: Full-time, Permanent Schedule: Day shift Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: SW developer in Test: 5 years (Required) Work Location: In person

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