RCU Senior Executive-Consumer Durables-RA-Risk Control Unit Candidate Experience site

2.0 - 6.0 years

0 Lacs

thane, maharashtra

On-site

The role of a Senior Executive in the Consumer Durables Risk Control Unit involves conducting tele-verification and sampling for customers of Consumer Durable Products. You will be responsible for identifying suspected fraud cases through tele-verification and eye-balling sample documents provided for loan sourcing. A key aspect of this role is to have good communication and comprehensive skills, along with the ability to work effectively in a team and in rotational shifts. In addition, you will be required to identify process and policy violations by employees or business partners, as well as managing vendor relationships. This includes coordination on reports, quality checks, and Turnaround Time (TAT). You will also be involved in vendor on-boarding documentation and billing process management. Furthermore, you will need to perform additional Risk Control Unit activities within defined timelines, as well as prepare MIS and coordinate with branch teams. Measurables for this role include controlling frauds through invisible monitoring and market intelligence, ensuring optimal fraud hit rates with a focus on fraud controls before case disbursement, and closing PAN India issues cases within TAT by coordinating with branches, zones, and regional managers. You will also need to complete tasks assigned by the Central shop head within defined timelines, maintain the quality check of MIS, provide support to the central team, and make recommendations for process/policy changes based on fraud trends and issue identifications. The role requirements include a graduation degree in any stream, a minimum of 2 years of experience in samplers/tele-verification, excellent written and oral communication skills, knowledge of Consumer Durable products and processes, proficiency in Excel, good analytical skills, and a willingness to learn new skills and processes.,

Posted 6 days ago

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