We’re Hiring: Automation Expert (On-Site, Kolkata) About Company : At Teletrix Infotech , we're partnering with Automate Accelerator , an Australian tech leader, to revolutionise visual design solutions for global B2B clients. As the Indian technology partner, we're creating cutting-edge automated solutions and seamless CRM experiences, and are looking for a talented Automation Expert to join our dynamic team in Kolkata! Location: Cegura Building, 3rd Floor, 9 Syed Amir Ali Avenue, Park Circus, Ballygunge, Kolkata – 700017 (Near Zeeshan Restaurant) Work Schedule: Monday to Friday: 6:30 am – 3:30 pm IST (Australian Shift) Saturday: 6:30 am – 10:30 am IST Full-Time | On-Site: Start Date CTC Experience Immediately ₹4LPA - 5LPA Min 1 year About the Role We are seeking a skilled and detail-oriented Automation Expert and CRM Manager to join our team in Kolkata. In this role, you will build automations, customize CRM workflows, and help clients get the most out of their CRM platforms. You’ll work extensively with APIs, automation tools, and front-end logic (JavaScript & related languages) to deliver seamless, scalable solutions. If you’re passionate about automation, problem-solving, and making technology work smarter, this role is for you. Key Responsibilities Configure, customize, and optimize CRM ( GoHighLevel preferred) accounts for clients. Integrate CRM platforms with third-party tools via APIs (Google Sheets, Stripe, Cal.com, etc.). Use Postman to develop, test, troubleshoot, and document API integrations. Build and manage automation workflows with n8n (preferred), Zapier, or Make. Design and optimize automated email/SMS campaigns using workflows and triggers. Create and manage sales funnels, booking pages, forms, and surveys. Apply JavaScript for advanced CRM customization and automation logic. Manage pipelines, tagging, segmentation, and automation sequences. Monitor campaign performance and prepare dashboard-based reports. Test, maintain, and refine CRM automations and integrations. Skills & Qualifications Minimum 1 year of professional experience in CRM or automation roles. Hands-on experience with CRM platforms ( GoHighLevel preferred). Proficiency in REST APIs, authentication, and webhooks. Working knowledge of JavaScript. Proficiency with Postman for API testing and documentation. Experience with automation tools like n8n, Zapier, or Make. Basic knowledge of AI and Large Language Models (LLMs). Understanding of marketing automation and lead management. Strong troubleshooting skills and problem-solving mindset. Web development knowledge is a plus. Must be based in Kolkata and able to work from the office. Good Communication Skills should be a must. Why Join Us? Work with a fast-growing company that values innovation. Exposure to modern CRM platforms and cutting-edge automation tools. Collaborative and supportive work environment. Opportunities to upskill in API integrations and automation development. How to Apply : Send your Resume to [email protected] with the subject line: Application for Automation Expert _ – Kolkata _. Job Type: Full-time Pay: ₹33,000.00 - ₹41,000.00 per month Experience: Marketing automation: 1 year (Preferred) CRM software: 1 year (Preferred) Language: Native (Preferred) Work Location: In person Expected Start Date: 23/08/2025
We’re Hiring: Automation Expert (On-Site, Kolkata) About Company : At Teletrix Infotech , we're partnering with Automate Accelerator , an Australian tech leader, to revolutionise visual design solutions for global B2B clients. As the Indian technology partner, we're creating cutting-edge automated solutions and seamless CRM experiences, and are looking for a talented Automation Expert to join our dynamic team in Kolkata! Location: Cegura Building, 3rd Floor, 9 Syed Amir Ali Avenue, Park Circus, Ballygunge, Kolkata – 700017 (Near Zeeshan Restaurant) Work Schedule: Monday to Friday: 6:30 am – 3:30 pm IST (Australian Shift) Saturday: 6:30 am – 10:30 am IST Full-Time | On-Site: Start Date CTC Experience Immediately ₹4LPA - 5LPA Min 1 year About the Role We are seeking a skilled and detail-oriented Automation Expert and CRM Manager to join our team in Kolkata. In this role, you will build automations, customize CRM workflows, and help clients get the most out of their CRM platforms. You’ll work extensively with APIs, automation tools, and front-end logic (JavaScript & related languages) to deliver seamless, scalable solutions. If you’re passionate about automation, problem-solving, and making technology work smarter, this role is for you. Key Responsibilities Configure, customize, and optimize CRM ( GoHighLevel preferred) accounts for clients. Integrate CRM platforms with third-party tools via APIs (Google Sheets, Stripe, Cal.com, etc.). Use Postman to develop, test, troubleshoot, and document API integrations. Build and manage automation workflows with n8n (preferred), Zapier, or Make. Design and optimize automated email/SMS campaigns using workflows and triggers. Create and manage sales funnels, booking pages, forms, and surveys. Apply JavaScript for advanced CRM customization and automation logic. Manage pipelines, tagging, segmentation, and automation sequences. Monitor campaign performance and prepare dashboard-based reports. Test, maintain, and refine CRM automations and integrations. Skills & Qualifications Minimum 1 year of professional experience in CRM or automation roles. Hands-on experience with CRM platforms ( GoHighLevel preferred). Proficiency in REST APIs, authentication, and webhooks. Working knowledge of JavaScript. Proficiency with Postman for API testing and documentation. Experience with automation tools like n8n, Zapier, or Make. Basic knowledge of AI and Large Language Models (LLMs). Understanding of marketing automation and lead management. Strong troubleshooting skills and problem-solving mindset. Web development knowledge is a plus. Must be based in Kolkata and able to work from the office. Good Communication Skills should be a must. Why Join Us? Work with a fast-growing company that values innovation. Exposure to modern CRM platforms and cutting-edge automation tools. Collaborative and supportive work environment. Opportunities to upskill in API integrations and automation development. How to Apply : Send your Resume to human-resources@mails.automateaccelerator.com with the subject line: Application for Automation Expert _ – Kolkata _. Job Type: Full-time Pay: ₹33,000.00 - ₹41,000.00 per month Experience: Marketing automation: 1 year (Preferred) CRM software: 1 year (Preferred) Language: Native (Preferred) Work Location: In person Expected Start Date: 23/08/2025
Job Title: Senior Quality Analyst – International Voice Process Company: Teletrix Infotech (OPC) Pvt. Ltd. Location: Park Circus, Kolkata (On-site) Work Hours: 5:30 AM – 2:30 PM IST Experience Required: Minimum 2 years in international voice process or call auditing (BPO/Contact Center environment) Salary Range: ₹18,000 – ₹20,000 INR per month About the Company: Teletrix Infotech (OPC) Pvt. Ltd. is the official Indian technology partner of Automate Accelerator, a leading Australian tech and marketing firm. We specialize in delivering data-driven, high-impact solutions across digital marketing, content, data operations, and customer experience. Our rapidly growing team works with global clients to deliver consistent service quality and operational efficiency. Role Summary: We are seeking a seasoned Senior Quality Analyst to drive quality standards and performance excellence across voice and AI-driven support channels. This role is ideal for professionals with hands-on experience in monitoring international voice processes, identifying quality gaps, and enhancing team output through structured audits and feedback mechanisms. Key Responsibilities: Conduct quality audits of customer interactions (voice and AI/chat-based) with a focus on international client expectations Evaluate agent performance, communication proficiency, process adherence, and compliance with client-specific standards Analyse recurring issues, identify training needs, and escalate critical quality breaches Develop and maintain quality scorecards, dashboards, and error trend reports for management review Lead feedback sessions with agents and team leaders, offering clear, actionable insights Collaborate with cross-functional teams to implement quality improvement initiatives Participate in calibration sessions with internal and external stakeholders to align on scoring and QA criteria Ensure timely documentation of audits, observations, and follow-ups for process transparency Support training teams in developing targeted content based on quality insights Essential Qualifications: Minimum 2 years of experience in QA or call auditing roles, preferably in an international BPO or contact center Proven experience in monitoring voice-based customer service/support processes Strong command of English with the ability to detect tone, empathy, and language subtleties Familiarity with quality frameworks like COPC, Six Sigma (preferred but not mandatory) Proficiency in QA tools, ticketing systems, and MS Office (Excel, Word, PowerPoint) Ability to prepare audit reports, RCA, and performance summaries with minimal supervision Skilled in giving constructive feedback and driving agent improvement High attention to detail, time management, and process orientation Preferred Skills: Exposure to AI/chatbot interaction monitoring Experience in client calibration and external audit handling Knowledge of service KPIs (AHT, CSAT, FCR, QA scores) and their impact on operations Ability to work with remote or hybrid QA teams Work Location: Teletrix Infotech (OPC) Pvt. Ltd., Cegura Building, 3rd Floor, 9 Syed Amir Ali Avenue, Park Circus, Ballygunge, Kolkata – 700017 (Landmark: Near Zishan Restaurant) Application Process: Send your updated resume to hr@teletrixinfotech.com with the subject line: “Senior Quality Analyst – International Voice Process” Include: Updated CV highlighting QA and audit experience Summary of handled international processes and quality frameworks used Certifications (if any) related to Quality Assurance, Auditing, or Process Excellence Note: Immediate joiners preferred. Applications reviewed on a rolling basis. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Education: Bachelor's (Preferred) Experience: QA/QC: 1 year (Required) Language: English (Required) Work Location: In person
Join Teletrix Infotech (OPC) Pvt. Ltd. – A Proud Partner of Automate Accelerator! Launch Your Career in International Pre-Sales Teletrix Infotech is a trusted sales partner of Automate Accelerator, a leading Australian sales automation company. We specialise in B2B appointment setting and pre-sales solutions, enabling businesses to connect with high-value prospects through smart, data-driven outreach. We are seeking dynamic and ambitious Sales Development Representatives (SDRs) to join our team in Kolkata and make a significant impact on the global sales industry! Role Details : Position: Sales Development Representative (SDR) Location: Park Circus, Kolkata (On-site) Experience: 6 months – 2 years in international pre-sales/telesales Why Join Us? Competitive Salary: ₹15,000 - ₹25,000 per month. Uncapped Incentives and Performance Bonuses. Rapid Career Growth and Professional Sales Training. Opportunity to Work with International Clients. Supportive and Enjoyable Work Environment. Five-Day Work Week (No Weekends!) Key Responsibilities : Conduct outbound calls to international businesses to qualify leads Set up high-value appointments with potential clients Follow structured sales scripts and adapt messaging based on conversation flow Manage CRM records and update lead statuses Meet and exceed daily, weekly, and monthly performance targets Collaborate with the sales team to refine and enhance outreach strategies What We Are Looking For: Excellent English Communication: Clear, professional and engaging Strong Pre-Sales Acumen: Ability to qualify leads and build rapport effectively Resilience and Adaptability: Skilled in handling objections and driving results Attention to Detail: Proficient in managing CRM systems and follow-ups Previous experience in international sales/pre-sales is preferred Should have the knowledge of LLM , Chat GPT , and Claude. Should also have the knowledge of AI Bot techonology. Please note: This is an on-site role requiring work from the office only Work Schedule : Type: Full-time position Shift Timing: 5:30 AM - 2:30 PM IST (Australian shift) Office Address: Cegura Building, 3rd Floor, 9 Syed Amir Ali Ave, Park Circus, Ballygunge, Kolkata, 700017 (near Zishan Restaurant) How to Apply Send your CV to hr@teletrixinfotech.com with the subject line: "SDR – International Pre-Sales" Application Requirements: An updated CV showcasing your relevant experience A short introduction video (optional, but preferred) Details outlining your previous experience in sales, pre-sales or telemarketing This is an urgent opening, and we are hiring immediately! If you are ready to advance your career in international pre-sales, we would love to hear from you. Teletrix Infotech (OPC) Pvt. Ltd. – Your next step towards a rewarding career in global sales! Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Language: English (Required) Work Location: In person
About Inspra Inspra is an AI-driven platform transforming how voice agents engage customers across industries like Real Estate, Healthcare, Legal, Dental, and Home Services. Our mission is to make voice AI accessible, measurable, and impactful for every business. Role: Social Media & Content Specialist Location: Park Circus, Kolkata (On-site position) Experience: 2 - 3 years of experience Social Media & Content Specialist Salary : 25,000 - 30,000 Work Schedule Full-time position Shift Timing : 5:30 AM - 2:30 PM IST (Australian shift) Work Location : Cegura Building, 3rd Floor, 9 Syed Amir Ali Ave, Park Circus, Ballygunge, Kolkata, 700017 (Near Zishan Restaurant) Role Overview We’re looking for a Social Media & Content Specialist to grow Inspra’s digital presence and keep our content engine running smoothly. You’ll be responsible for executing the social media content calendar, writing engaging blogs, repurposing existing assets, optimizing content for SEO, and supporting paid digital campaigns. While our design team will provide most of the creative assets, you’ll need basic design skills (e.g., Canva or Figma) to tweak visuals, create simple graphics, or adapt designs for different platforms. Experience with paid social, Google Ads, and keywords is preferred. Key Responsibilities Media Management ● Publish and schedule posts across LinkedIn, Instagram, X/Twitter, and TikTok using the existing content calendar. ● Write compelling, on-brand captions and hashtags tailored to each platform. ● Engage with followers, comments, and community discussions to grow brand visibility. Content Creation & Repurposing ● Repurpose long-form content (videos, webinars, case studies) into short-form posts, blogs, and social snippets. ● Write SEO-friendly blog articles for Inspra’s website that align with our content pillars (AI in customer experience, ROI-driven use cases, industry insights). ● Collaborate with the marketing and design teams to ensure brand consistency across platforms. Content Calendar & Planning ● Maintain and evolve the content calendar with timely ideas and data-backed insights. ● Identify opportunities to reuse or remix existing content for maximum reach and relevance. Basic Design & Visual Editing ● Use Canva, Figma, or Adobe Express to: ○ Resize or adapt graphics for different channels. ○ Add text overlays, branded elements, or lightweight animations. ○ Design quick visuals or quote cards when needed. SEO & Analytics ● Apply SEO best practices to all blog and web content (keywords, meta tags, readability). ● Monitor engagement metrics and performance data to refine content strategy. Paid Ads (Bonus/Optional Responsibility) ● Support the setup and management of paid campaigns on LinkedIn, Meta (Facebook/Instagram), or Google. ● Help create ad copy and visuals aligned with ongoing campaigns. ● Track performance and suggest data-driven optimizations. Requirements ● 2–3 years of experience in content marketing, digital marketing, or social media management. ● Excellent writing and editing skills with attention to detail. ● Basic graphic design skills (Canva, Figma, or similar tools). ● Understanding of SEO fundamentals and keyword research. ● Familiarity with social media scheduling and analytics tools (e.g., Buffer, Hootsuite, Notion, or Google Analytics). ● Experience with paid ads (LinkedIn, Meta, or Google) is preferred. ● A creative, proactive mindset and ability to manage multiple priorities. What You’ll Love About This Role ● Be part of an ambitious marketing team driving Inspra’s growth. ● Work with cutting-edge voice AI content seen by thousands of B2B decision-makers. ● Blend creativity and strategy in a flexible, fast-moving environment. ● Room to experiment, learn, and grow your digital marketing skill set. Please share examples of your work covering the categories mentioned above. How to Apply Email: human-resources@mails.automateaccelerator.com Send your resume with the subject line: " Social Media & Content Specialist " Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Experience: Social Media & Content Specialist: 2 years (Required) Content creation: 1 year (Required) SEO: 1 year (Required) Basic Design & Visual Editing: 1 year (Required) Language: English (Required) Location: Ballygunge, Kolkata, West Bengal (Required) Work Location: In person
About Inspra Inspra is an AI-driven platform transforming how voice agents engage customers across industries like Real Estate, Healthcare, Legal, Dental, and Home Services. Our mission is to make voice AI accessible, measurable, and impactful for every business. Role: Social Media & Content Specialist Location: Park Circus, Kolkata (On-site position) Experience: 2 - 3 years of experience Social Media & Content Specialist Salary : 25,000 - 30,000 Work Schedule Full-time position Shift Timing : 5:30 AM - 2:30 PM IST (Australian shift) Work Location : Cegura Building, 3rd Floor, 9 Syed Amir Ali Ave, Park Circus, Ballygunge, Kolkata, 700017 (Near Zishan Restaurant) Role Overview We’re looking for a Social Media & Content Specialist to grow Inspra’s digital presence and keep our content engine running smoothly. You’ll be responsible for executing the social media content calendar, writing engaging blogs, repurposing existing assets, optimizing content for SEO, and supporting paid digital campaigns. While our design team will provide most of the creative assets, you’ll need basic design skills (e.g., Canva or Figma) to tweak visuals, create simple graphics, or adapt designs for different platforms. Experience with paid social, Google Ads, and keywords is preferred. Key Responsibilities Media Management ● Publish and schedule posts across LinkedIn, Instagram, X/Twitter, and TikTok using the existing content calendar. ● Write compelling, on-brand captions and hashtags tailored to each platform. ● Engage with followers, comments, and community discussions to grow brand visibility. Content Creation & Repurposing ● Repurpose long-form content (videos, webinars, case studies) into short-form posts, blogs, and social snippets. ● Write SEO-friendly blog articles for Inspra’s website that align with our content pillars (AI in customer experience, ROI-driven use cases, industry insights). ● Collaborate with the marketing and design teams to ensure brand consistency across platforms. Content Calendar & Planning ● Maintain and evolve the content calendar with timely ideas and data-backed insights. ● Identify opportunities to reuse or remix existing content for maximum reach and relevance. Basic Design & Visual Editing ● Use Canva, Figma, or Adobe Express to: ○ Resize or adapt graphics for different channels. ○ Add text overlays, branded elements, or lightweight animations. ○ Design quick visuals or quote cards when needed. SEO & Analytics ● Apply SEO best practices to all blog and web content (keywords, meta tags, readability). ● Monitor engagement metrics and performance data to refine content strategy. Paid Ads (Bonus/Optional Responsibility) ● Support the setup and management of paid campaigns on LinkedIn, Meta (Facebook/Instagram), or Google. ● Help create ad copy and visuals aligned with ongoing campaigns. ● Track performance and suggest data-driven optimizations. Requirements ● 2–3 years of experience in content marketing, digital marketing, or social media management. ● Excellent writing and editing skills with attention to detail. ● Basic graphic design skills (Canva, Figma, or similar tools). ● Understanding of SEO fundamentals and keyword research. ● Familiarity with social media scheduling and analytics tools (e.g., Buffer, Hootsuite, Notion, or Google Analytics). ● Experience with paid ads (LinkedIn, Meta, or Google) is preferred. ● A creative, proactive mindset and ability to manage multiple priorities. What You’ll Love About This Role ● Be part of an ambitious marketing team driving Inspra’s growth. ● Work with cutting-edge voice AI content seen by thousands of B2B decision-makers. ● Blend creativity and strategy in a flexible, fast-moving environment. ● Room to experiment, learn, and grow your digital marketing skill set. Please share examples of your work covering the categories mentioned above. How to Apply Email: human-resources@mails.automateaccelerator.com Send your resume with the subject line: " Social Media & Content Specialist " Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Experience: Social Media & Content Specialist: 2 years (Required) Content creation: 1 year (Required) SEO: 1 year (Required) Basic Design & Visual Editing: 1 year (Required) Language: English (Required) Location: Ballygunge, Kolkata, West Bengal (Required) Work Location: In person