5.0 - 8.0 years

6 - 8 Lacs

hyderabad

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We are seeking an experienced Customer Support Manager with proven expertise in sales process management . The ideal candidate will lead a high-performing team handling inbound and outbound customer interactions, ensuring superior service quality while achieving aggressive sales targets. This role requires balancing operational efficiency, sales performance, and team development. Role & responsibilities Team Leadership & Performance Management Lead, coach, and motivate a team of support executives engaged in both customer service and sales activities. Set clear sales and service targets, monitor progress, and implement improvement plans where necessary. Sales Process Optimization Oversee end...

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Manager- Telesales - IT Panacorp Software Solutions

0.0 - 5.0 years

10 - 14 Lacs

nagercoil

Work from Office

Job Summary: As a Telesales Manager, you will lead a team of telesales representatives to meet sales targets over the phone. You will create sales strategies, train and motivate the team, monitor their performance, and ensure excellent customer service. Key Responsibilities: - Manage and motivate the telesales team to reach sales goals. - Plan and implement sales strategies. - Train new and existing team members on products and sales techniques. - Monitor calls and provide feedback for improvement. - Track sales performance and prepare reports. - Handle customer questions or complaints when needed. - Work closely with other departments like marketing and customer service. - Keep up to date w...

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