Telesales Executive – IT Services

Indeed Job Title

Telesales Executive – IT Services

Job Description

We are looking for a Telesales Executive – IT Services to connect with potential business customers over the phone, introduce our IT services, generate sales opportunities, and convert prospects into clients.

This role is ideal for candidates who are comfortable making outbound calls, speaking with business owners and decision-makers, understanding customer requirements, and promoting technology-related services. You will contact businesses that may need website development, software solutions, mobile applications, e-commerce development, or digital marketing services.

The focus is on conducting meaningful sales conversations, identifying genuine business requirements, following up with interested prospects, and generating new business through telephone-based sales.

Key Responsibilities

• Make outbound sales calls to businesses and potential customers to introduce the company's IT and digital services.
• Identify and contact Founders, CEOs, Business Owners, Directors, Marketing Heads, and other relevant decision-makers.
• Generate sales opportunities through cold calling, prospect databases, online research, business directories, and other lead sources.
• Introduce services such as website development, web applications, mobile app development, custom software, e-commerce solutions, and digital marketing.
• Understand prospects' business requirements, project needs, online presence, and challenges through professional telephone conversations.
• Explain relevant service offerings and communicate their potential business benefits in clear, simple language.
• Qualify prospects by understanding their interests, requirements, budget, decision-making authority, and readiness to proceed.
• Handle incoming enquiries and follow up with prospects who have previously shown interest in the company's services.
• Schedule meetings or calls between interested prospects and the Business Development team when further discussions are required.
• Follow up with potential clients through telephone calls, email, or other approved communication channels.
• Respond to initial questions, address common objections, and maintain a professional approach throughout the sales process.
• Share service information, proposals, quotations, and other relevant details with prospects as required.
• Maintain accurate records of calls, conversations, lead status, follow-ups, and sales outcomes in CRM systems, Excel, or Google Sheets.
• Re-engage previous prospects and follow up on pending sales opportunities to improve conversion rates.
• Work toward assigned daily calling, follow-up, qualified lead, meeting, and sales targets.

Experience

Relevant experience in telesales, telemarketing, inside sales, outbound calling, B2B sales, or IT services sales is preferred.

Candidates with experience selling website development, software solutions, mobile applications, digital marketing, or other business services will have an advantage.

Who Can Apply

• Candidates interested in telephone-based sales, customer acquisition, and business development.
• Candidates who can communicate confidently with business owners and decision-makers over the phone.
• Candidates with experience in cold calling, outbound telesales, telemarketing, lead conversion, or inside sales.
• Candidates who can explain IT and digital services clearly and understand basic business requirements.
• Candidates comfortable handling objections, maintaining follow-ups, and initiating sales conversations with new prospects.
• Candidates who can maintain call records, manage prospect databases, and work toward daily and monthly targets.
• Candidates from IT companies, software development companies, web development agencies, digital marketing agencies, or other B2B service businesses will be preferred.

Skills

Telesales · IT Services Sales · Telemarketing · Inside Sales · Outbound Calling · Cold Calling · B2B Sales · Lead Generation · Client Acquisition · Business Development · Telephone Sales · Prospect Qualification · Customer Communication · Website Development Sales · Software Sales · Digital Marketing Sales · Objection Handling · Sales Follow-ups · Appointment Setting · Lead Conversion · CRM · Excel · Google Sheets

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Ability to commute/relocate:

• Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person