Telesales Executive – IT Services

Indeed Job Title
Telesales Executive – IT Services

Job Description
We are looking for a Telesales Executive – IT Services to connect with potential business clients, generate sales opportunities, and promote the company's IT services through outbound calls and telephonic communication.

The role involves cold calling, lead qualification, understanding client requirements, presenting IT solutions, conducting follow-ups, and converting prospects into customers. The ideal candidate should have strong communication skills, a persuasive sales approach, and the ability to achieve daily calling and sales targets.

Key Responsibilities

• Make outbound calls to potential business clients to introduce the company's IT services and solutions
• Generate and qualify leads through cold calling, existing databases, online research, and other prospecting channels
• Connect with Founders, CEOs, Business Owners, Directors, and other relevant decision-makers
• Understand client requirements, business challenges, and technology-related needs
• Pitch services such as website development, software development, mobile app development, digital marketing, and other IT solutions offered by the company
• Explain service benefits, pricing structures, and potential business value to prospective clients
• Conduct regular follow-ups with interested prospects to schedule meetings and move sales opportunities forward
• Handle client queries, address initial objections, and identify prospects with genuine buying intent
• Schedule qualified appointments and coordinate with the Business Development or Sales team for further discussions
• Maintain accurate call records, lead details, follow-up schedules, and sales updates in CRM, Excel, or Google Sheets
• Achieve assigned daily calling targets, qualified lead targets, appointment targets, and sales objectives
• Maintain professional communication and build positive relationships with prospects throughout the sales process

Experience
Minimum 1 year of relevant experience in telesales, telecalling, inside sales, IT sales, or B2B sales preferred. Experience selling IT services, website development, or digital marketing solutions will be an added advantage.

Who Can Apply

• Candidates with hands-on experience in telesales, outbound calling, inside sales, or telemarketing
• Candidates who can confidently pitch IT services over the phone and generate business opportunities
• Candidates with a basic understanding of website development, software solutions, digital marketing, or other IT services
• Candidates comfortable with cold calling, lead qualification, objection handling, and consistent follow-ups
• Candidates with experience in IT companies, web development agencies, digital marketing agencies, or B2B service-based businesses
• Candidates with strong verbal communication, persuasion, listening, and relationship-building skills
• Candidates who are target-oriented, confident on calls, and capable of working in a performance-driven sales environment

Skills
Telesales · IT Services Sales · Telecalling · Inside Sales · B2B Sales · Lead Generation · Cold Calling · Outbound Calling · Lead Qualification · Client Communication · Sales Pitching · Objection Handling · Follow-ups · Appointment Setting · Client Relationship Management · CRM · Excel · Google Sheets

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Provident Fund

Ability to commute/relocate:

• Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person