Telesales Executive – IT Services

Indeed Job Title

Telesales Executive – IT Services

Job Description

We are looking for a Telesales Executive – IT Services to connect with potential clients over the phone, generate sales opportunities, and sell IT and digital services to businesses looking for technology solutions and online growth.

The role includes outbound calling, prospect research, understanding client requirements, explaining IT services, qualifying prospects, managing follow-ups, and converting interested businesses into sales opportunities.

Key responsibilities include:

• Make outbound calls to potential clients to introduce the company's IT services and generate business opportunities
• Connect with business owners, Founders, CEOs, Directors, Marketing Heads, and other relevant decision-makers
• Research and contact potential clients through Google Maps, LinkedIn, business directories, company websites, and prospect databases
• Explain services such as website development, software development, web applications, e-commerce websites, digital marketing, and other IT solutions
• Understand client requirements, business challenges, project needs, and expectations during telephone conversations
• Identify potential customers who may need website development, software solutions, or other technology-related services
• Qualify prospects based on their requirements, estimated budget, project scope, and readiness to proceed
• Communicate service benefits and pricing information clearly and professionally
• Handle initial objections, answer basic service-related questions, and encourage interested prospects to discuss their requirements further
• Follow up with prospects through phone calls, WhatsApp, email, and other approved communication channels
• Schedule meetings or calls between interested prospects and the business development or technical team
• Maintain call records, prospect details, conversation notes, and follow-up schedules in CRM, Excel, or Google Sheets
• Achieve daily calling, follow-up, qualified lead, and sales activity targets
• Coordinate with the sales team to move interested prospects towards proposals and business closure

Experience

Minimum 1 year of relevant experience in telesales, telecalling, inside sales, B2B sales, or IT services sales preferred.

Experience in selling website development, software development, digital marketing, or other IT services will be preferred.

Who Can Apply

• Candidates with experience in telesales, telecalling, inside sales, or business development
• Candidates comfortable making outbound calls and speaking with business owners and decision-makers
• Candidates with good verbal communication and telephone sales skills
• Candidates who can explain IT services in simple and professional language
• Candidates comfortable handling objections, qualifying prospects, and managing regular follow-ups
• Candidates who can work with daily calling targets and maintain accurate prospect records
• Experience in an IT company, software development company, web development company, or digital marketing agency will be preferred
• Candidates with basic knowledge of website development, software solutions, or digital marketing services will have an advantage

Skills

Telesales · IT Services Sales · Telecalling · Inside Sales · B2B Sales · Business Development · Lead Generation · Outbound Calling · Cold Calling · Client Acquisition · Website Development Sales · Software Development Sales · Digital Marketing Sales · Client Communication · Prospect Qualification · Objection Handling · Follow-Up Management · Appointment Setting · CRM · Excel · Google Sheets

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Ability to commute/relocate:

• Anand Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person