8 Telepresence Jobs

As a Customer Care Executive at our company, you will play a crucial role in conducting business conferences by mediating calls to identify and assess customer needs to ensure satisfaction. Your responsibilities will include providing accurate and complete information using the right methods and tools on the software interface. You will need to resolve conference-related issues by clarifying customer complaints, determining the root cause of the problem, and selecting the best solution to expedite correction or adjustment. Additionally, you will be expected to manage a high volume of incoming calls, resolve help requests, and build sustainable relationships through interactive communication....

As a Deskside Support - L1 Support Engineer, your role involves maintaining daily IT operations at Customer-owned locations to meet users" IT needs. You will provide hands-on support for Servers and Networking activities as required at specific locations. Additionally, you will be responsible for supporting manufacturing-related IT equipment and applications following the provided SOPs. Key Responsibilities: - Respond to and diagnose complex hardware, software, and network incidents under general supervision. - Prioritize and resolve customer and team issues promptly. - Ensure incidents and requests are handled according to customer Priority Metrics. Escalate tickets when necessary. - Comply...

Role: AV Event Technician Location: Gurgaon, India (On-site) Salary: Negotiable (Dependent on experience), plus company benefits Hours: 40 hours per week across 3 shift patterns on rota Shifts: 8am-5pm; 9am-6pm & 11am-8pm Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences, We now have a new opportunity for proven audio visual technicians to join our high-pr...

You will be responsible for conducting business conferences by mediating calls and identifying customer needs to ensure satisfaction. You must provide accurate, valid, and complete information using the appropriate methods and tools on the software interface. Resolving conference-related issues, clarifying customer complaints, determining the root cause of problems, and suggesting the best solutions are also part of your role. Efficiently managing a high volume of incoming calls, resolving help requests, and building sustainable relationships through interactive communication is essential. Additionally, you will schedule conferences, maintain records, and process emails following communicati...

*L3 Support is Mandatory. Location – Chennai /Bangalore Timing – 24*7 JD Cisco Voice - SA Level Bachelor’s Degree or Higher in Computer Science, Information Technology or related discipline and 10+ years of experience 12+ years of IT experience, 8+ years Cisco Telephony and VoIP experience, Video Conferencing and Contact Center experience Experience in Administration and maintenance of complex enterprise communications architecture that delivers integrated voice, video, and web services. High degree of proficiency with Cisco Unified Communication Manager is required, supporting, troubleshooting and design/deploying Hands on experience in supporting Microsoft Teams Telephony, Video and Chat E...

Network Architect- Collaboration Department: IT Network Architect Title: Location: Gurgaon Regular, Full-Time Status: Travel Across the Globe for Project and Business meetings POSITION SUMMARY: We are seeking an experienced and detail-oriented Collaboration Network Architect to design, document, implement, and support enterprise-level collaboration and communication solutions. The ideal candidate will have a strong background in network and collaboration technologies, and be responsible for producing technical documentation (HLD, LLD, NIP), providing end-to-end deployment and troubleshooting support, and delivering expert consulting services to customers. Key Roles & Responsibilities: • Desi...

Minimum of 2+ years of experience in B2B sales, preferably in IT hardware, unified communications, or related technology solutions. Strong understanding of video conferencing technologies, solutions, and industry trends. Required Candidate profile Minimum of 2+ years of experience in B2B sales, preferably in IT Hardware, video conferencing, unified communications/related technology solutions./ understanding of video conferencing technologies

Minimum of 2+ years of experience in B2B sales, preferably in video conferencing, unified communications, or related technology solutions. Strong understanding of video conferencing technologies, solutions, and industry trends. Required Candidate profile Minimum of 2+ years of experience in B2B sales, preferably in video conferencing, unified communications/related technology solutions./ understanding of video conferencing technologies