International Voice Subramaniam Hemamalini (Proprietor Of Live Connections)

0.0 - 3.0 years

3 - 3 Lacs

Chennai, Tamil Nadu, India

On-site

Expertise Fresher/Experienced. C2 Level Communication is mandatory. Responsibilities Typical Customer Support role. Addressing the queries and grievances of Customers within the stipulated timeline Languages Excellent English, C2 Quality Minimum Qualification Graduation Mandatory

Posted 4 months ago

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Customer support - Tele sales Linchpin Technologies

0.0 - 1.0 years

0 - 2 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Job Summary Interacting with the Customers Offering amazing customer service Collect prompt and accurate customer feedback Maintaining professionalism with customers Work directly with customers & provide assistance. Required Candidate profile Excellent English communication Immediate joiners only Rotational shift Should have very good interpersonal skills Freshers/UG both can apply

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Assistant Manager - Customer Support RN Chidakashi Technologies

10.0 - 15.0 years

4 - 8 Lacs

Mumbai, Bengaluru

Work from Office

Responsibilities Managing the customer support departments day-to-day functions Responding to escalated customer support issues Implementing customer support processes to enhance customer satisfaction Formulating and revising customer support policies and ensuring their implementation Informing the team of all new information related to products, procedures, and updates Assessing support statistics and preparing detailed reports on the finding Interviewing and hiring new employees Overseeing and evaluating the team's ongoing training efforts Delivering performance evaluations and following the disciplinary process according to company policy Requirements Graduate/Postgraduate with 7+ years o...

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Noc Engineer Prohr Strategies

3.0 - 5.0 years

0 - 0 Lacs

Kolkata

Work from Office

We're hiring a NOC Engineer (3–5 yrs) in Kolkata with expertise in Asterisk, VoIP, SIP, Linux (Ubuntu/CentOS), scripting (Bash, Perl, PHP, Python), and databases (MySQL/MongoDB). Experience with OpenSIPS/Kamailio is a plus. Required Candidate profile Experienced NOC Engineer with 3–5 years in Asterisk, VoIP, Linux, SIP, and scripting. Skilled in MySQL/MongoDB, network troubleshooting, and telecom systems. OpenSIPS/Kamailio knowledge is a plus.

Posted 5 months ago

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Conversational Designer (Google Dialogflow) Miratech

3.0 - 8.0 years

10 - 20 Lacs

Bengaluru

Remote

We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals. Key Responsibilities: Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations. Create and optimize user journeys, intents, training ph...

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