Junior Systems Monitoring Engineer NTT DATA

0.0 - 4.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: As a Platform Support Engineer (L1) at NTT DATA, you will be an entry-level subject matter expert responsible for providing excellent customer service and applying technical knowledge to support various processes such as Request, Incident, Problem, Change, Configuration, Asset, Service Catalogue, and more. You will play a critical role in supporting internal business users and ensuring smooth operations for NTT customers. Key Responsibilities: - Provide critical first-line support for internal business users. - Support user inbound incidents and requests through phone, email, and chat to diagnose problems. - Acquire and maintain current knowledge of relevant environments softw...

Posted 5 days ago

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Junior Systems Monitoring Engineer NTT DATA, Inc.

0.0 years

0 Lacs

hyderabad, telangana, india

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Platform Support Engineer (L1) is an entry level subject matter expert, responsible for exercising excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applicat...

Posted 3 weeks ago

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