268 Telephony Jobs - Page 6

About The Role Job Title - GN - SONG - C&S - Salesforce Auto - Senior Manager Management Level: 06/Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Salesforce Good to have skills: CRM Transformation Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Salesforce Business Analyst/Functional Consultant - SFDC Roles & Responsibilities: As part of these, you will drive the following Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Service Cloud, Einstein Anal...

About The Role Job Title: Sprinklr Senior Manager - Strategy & Consulting Global Network Management Level: 06 Senior Manager Location: Bangalore/Gurgaon Must have skills: Sprinklr Unified CXM, Customer Service Operations Good to have skills: Omnichannel self-service/IVR, Omni-Channel Orchestration Routing, Cloud contact center technologies Job Summary :As a Manager in the Strategy & Consulting Global Network SONG Practice, you will be responsible for designing, building, and implementing strategies to enhance business performance using Sprinklr Unified CXM solutions. Your typical day will involve working with clients to solve customer-facing challenges in sales, service, and marketing, and d...

As an Asterisk Developer with experience in VOIP and SIP development, you will be responsible for contributing to the development of cutting-edge Telephony software. Your expertise in VOIP software development, Asterisk development, and SIP development will be crucial in this role. You should have a strong background in VOIP, Asterisk, OpenSER (OpenSIPs), SIP, PBX, Phone Systems, Telephony, and Software Development. In this position, you will have the opportunity to work on innovative Telephony projects and be rewarded with an outstanding compensation package. If you are a Software Developer with experience in Asterisk or VOIP and possess a background in Information Technology, Engineering, ...

Overview We are seeking a highly motivated Product Manager to lead hardware management initiatives, with a strong emphasis on partnership development, cross-functional collaboration, and expertise in telephony and phone devices. This role requires an energetic Product Manager who will drive the product roadmap, foster key relationships with external partners, and work seamlessly with our internal Supply Chain and Sales teams to deliver innovative and high-quality hardware solutions. Work Location: Bangalore Responsibilities Product Strategy & Roadmap . Champion the product vision, strategy, and roadmap for hardware management, with a keen focus on telephony and phone devices. . Conduct marke...

As an experienced Telecom Engineer in the oil and gas industry, your primary responsibility will be to design, specify, and implement robust and compliant telecom and security systems for both onshore and offshore facilities. You will be involved in all phases of telecom engineering, including concept design, FEED, detailed engineering, and technical proposals. Your key responsibilities will include designing and implementing various systems such as CCTV and surveillance systems, access control and perimeter intrusion detection (PIDS), Public Address & General Alarm (PAGA) systems, structured cabling for voice/data (LAN/WAN), PABX, and telephony, fiber optic cabling (FOC), VSAT, and microwav...

Person at this position owns architecture/ design of a sub-system (a set of modules or a product), formulates new solution and ideas and produces new or original work. Person demonstrates the ability to justify a stand or decision supported by sound technical knowledge base. Person is able to the represent the organization externally in detailed technical discussion with the customer with a high level of authority on technical matters. Person leads projects which are of significant organisational profile and makes trade-off decisions to deliver solutions that both meet customers technical requirements and timelines. Person demonstrates the ability to analyse and interpret complex problems an...

Responsibilities: Develop creative solutions and write technical designs based on the requirements. Work closely with peer teams to ensure that applications are written to allow for overall system performance. Assist in tuning and optimization. Develop and execute unit tests for product components. Promote high quality, scalability, and timely completion of projects. Perform peer code reviews and provide feedback. Apply the Agile approach to coordinate the development and determine project scope and limitations. Debug and resolve issues reported in production deployments. Work with the product management team to discuss application features and develop solutions as per the requirements provi...

The Telecommunications Technician position is a full-time, on-site role located in Karnal. As a Telecommunications Technician, your main responsibilities will include installing, maintaining, and troubleshooting telecommunication systems and telephony equipment. This involves tasks such as cabling, testing connections, and ensuring the proper functioning of all systems. Additionally, you will be expected to communicate with clients to address any issues that may arise and offer technical support as necessary. To excel in this role, you should possess troubleshooting skills and relevant experience in the field. A strong knowledge of Telecommunications Systems and Telecommunications, as well a...

The Application Developer at C1 is responsible for coding, testing, and analyzing application software. You will support existing business systems applications and consult with business analysts to identify business needs and technical solutions for customers. This role focuses on supporting the Interactive Intelligence Practice at C1, a fast-paced and high-growth business segment. You will be involved in the design, coding, engineering, documentation, and testing of software projects utilizing technologies such as C#, MVC, WCF, and WebAPI Services. As an ideal candidate, you should have at least 5 years of experience in developing enterprise-level applications and integrations. Proficiency ...

You should have a minimum of 16 years of experience in C++ to apply for this position. As a C++ Solution Architect, your role would involve expertise in C++, a strong understanding of algorithms, data structures, and network communication. Your responsibilities would include building distributed, high-performance systems, leading software design, and overseeing implementation. You should have a proven track record of developing and architecting large-scale projects from scratch and providing mentorship to engineering teams. Strong analytical and problem-solving skills are essential for this role. Preferred qualifications include experience in telephony, VoIP, or real-time systems, as well as...

Embark on a transformative journey as Operations Analyst at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes with risk management initiatives You will take ownership of your work and provide first-class support to our clients with expertise and care, Key Critical Skills Required For This Role Include Experience in voice-based customer service and back-office operations within cards and payments, Strong knowledge of card servicing platforms and payment processing workflows, Familiarity with complaint handling protocols and regulatory compliance, Excellent communication skills with the ability to explain complex issues clearly, Pro...

You will have a strong working background in telephony, AudioCodes (SBC/ATA), MS TEAMS, and legacy Nortel PBX platforms. Managing multiple projects simultaneously requires excellent Project Management skills/experience. You must possess the following skills and knowledge: - Configuring SIP gateways (i.e. AudioCodes M800 to the M1000-M4000 models) according to technical specifications on features and functionality such as manipulation and routing rules. - Expert technical knowledge of TDM and IP Telephony systems components. Strong understanding of various protocols in the IP Telephony space. - Good working knowledge of data networking required for setting up IP telephony, specifically TCP/IP...

We are seeking a UC Collaboration Engineer to specialize in creating, deploying, and maintaining integrated communication systems involving voice, video, data, and mobile applications. The role s responsibilities include system design, implementation, regular maintenance, managing collaboration tools, and ensuring security and compliance with industry standards. ROLE RESPONSIBILITIES Proactively manage and keep the collaborations system operational. Identify new use cases, glean from various channels including trouble tickets and other end user interactions. Create and implement new capabilities to support increased overall productivity. Collaborate with UX/service-desk teams to ensure proac...

Department: Engineering PBX Engineering Team Experience: 10+ years Work Location: Bangalore Required Qualifications: 10+ years in software development and architecture. Expert in C++ (latest standards, C++17/20/23). Strong grasp of algorithms, data structures, and network communication. Strong experience in distributed product development with cloud expertise. Proven experience in building distributed, high-performance systems. Experience in leading software design and overseeing implementation. Experience in developing and architecting large-scale projects from scratch. Mentorship experience with engineering teams. Strong analytical and problem-solving skills. Preferred: Experience in telep...

Job Title: Manager I, WFM Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Manage a team of Real Time Analysts. Trigger alignment of schedules across partner / in-house sites with staffing requirements and operational metrics as and when required on intraday basis Communicate with WFM Scheduling Manager on any items that can be incorporated in the near-term action plan and schedule improvement Identi...

About the Role: We are looking for an energetic & experienced person to join the Global Voice cloud OPS team. This position requires in-depth knowledge of Indian VoIP, PSTN, Carrier Partners and the telco transport networks & operations in India This role is focused on expanding launched RC services in the Indian market with full PSTN telco with the RingCentral Cloud UCaaS and CCaaS experience Key responsibilities: Become SME of RC Cloud based UCAAS for Voice, Conferencing, Web Meetings Work directly with Indian Telco Carriers, Regulators and Inspectors be a Champion of RC architecture and compliant solutions Create and manage proof of concept and as implemented models & diagrams for new and...

Looking for an Asterisk Support Engineer (13 yrs exp) in Meerut. Role involves troubleshooting, VoIP/SIP support, customer assistance, and system maintenance. PHP, Node.js & database skills preferred. Health insurance Mobile bill reimbursements

Required Skills Technology | Cisco VoIP PABX Expert - Level 3 Support Technology | Avaya Telephony Administrator - Level 2 Support Technology | Genesys CloudCX Administrator - Level 2 Support Technology | MS Teams VoIP PSTN PBX Administrator - Level 2 Support Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restora...

ROLES & RESPONSIBILITIES: Basic & Detailed Engineering & Design of Telecommunication & Security Systems for EPC Projects in the field of Oil & Gas Sector (Offshore / Onshore), Petrochemicals, Hydrocarbon, Power Plants, Metals and Mining & Process Industries. Candidate should be able to understand and review Project Scope of Work and develop Telecommunication & Security systems related detailed engineering drawings and documents assisting Draftsman. Should have knowledge of FOC Networks, IP Networks, LAN/WAN, Structured Cabling System, CCTV System, PA/GA System, IP & Analog Telephone System, IP-EPBAX Systems, Access Control System, TETRA & VHF Radio System, RTU Systems etc. Should be able to ...

Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and ...

Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and ...

Introduction: A Career at HARMAN Automotive Were a global, multi-disciplinary team thats putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience. Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence. Advance in-vehicle infotainment, safety, efficiency, and enjoyment. About The Role Test Engineer in this is responsible for End-to-End software and Product testing, Vehicle compatibility testing for automotive telematics product. What You Will Do Take-up the ...

As a Network Administrator, your role will involve assisting in network design and implementation, providing network support across all locations, and installing, configuring, and supporting network (wired and wireless) and telecom (PBX/CUCM) equipment. You will be responsible for coordinating with vendors, partners, service providers, internal and external stakeholders, and providing network support to users. Additionally, you will deploy security improvements and system upgrades under the guidance of seniors and the security team, monitor network performance, create and maintain network users/permissions, and support users and infrastructure to minimize user impact. Your responsibilities w...

Introduction: A Career at HARMAN Automotive Were a global, multi-disciplinary team thats putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence Advance in-vehicle infotainment, safety, efficiency, and enjoyment. About The Role As part of an agile team, you will research and build the software on telematics devices with state-of-the-art technologies and features like communication, networking, and posit...

The Manager, Contact Management Configuration is responsible for managing and optimizing enterprise Dialer, SMS, and Inbound (IB) routing systems to support Collections and Recovery operations. This role involves configuration, administration, and performance monitoring of dialer strategies while collaborating with IT, Audit, and Strategy teams to improve operational efficiency. Key Responsibilities: Dialer & Contact Strategy Management: Support weekly/monthly adjustments to dialer configurations in alignment with collection strategies. Review and optimize dialer settings to enhance performance and ensure compliance. Oversee projects involving dialer support, ensuring operational effectivene...