268 Telephony Jobs - Page 5

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're pass...

So, what’s the role all about? The Technical Support Engineer role is to deliver technical support to end users using NiCE Performance Management. NiCE Performance Management propels the long-term success for organizations by comprehensively improving workforce optimization and customer satisfaction. Highly personalized tools empower frontline agents, back-office staff, supervisors and managers to efficiently meet performance goals. The result NPM ensures that your organization consistently achieves better staff performance, higher CSAT scores, and greater employee retention. How will you make an impact? Serve as a Level 2/3 escalation point , interfacing with R&D, Customer Support, Business...

As a Telecom Project Technician at Geetham Technologies, your role will involve the installation, maintenance, and troubleshooting of telecommunications systems in Chennai. You will work on cabling, telephony, and other general telecommunications tasks to ensure systems are operational and efficient. Your responsibilities will include inspecting and testing systems, diagnosing issues, and implementing effective solutions. Key Responsibilities: - Install, maintain, and troubleshoot telecommunications systems - Work on cabling, telephony, and general telecommunications tasks - Inspect and test systems to ensure functionality - Diagnose issues and implement solutions Qualifications Required: - ...

Role Overview: Geetham Technologies, a telecom infrastructure services company specializing in EMF testing, RF planning, optimization, benchmarking, and O&M, is offering a full-time on-site role for a Telecom Project Technician in Chennai. As a Telecom Project Technician, your primary responsibilities will involve the installation, maintenance, and troubleshooting of telecommunications systems. You will play a crucial role in ensuring the functionality and efficiency of systems by handling tasks related to cabling, telephony, and general telecommunications. Key Responsibilities: - Inspecting and testing telecommunications systems - Diagnosing issues and implementing effective solutions - Han...

Role Overview: At EY, you will have the opportunity to build a career tailored to your unique abilities and aspirations. With the support of a global network, inclusive culture, and advanced technology, you can strive to become the best version of yourself. Your individual voice and perspective will contribute to enhancing EY's capabilities and fostering a better working world for all. Join us in creating an exceptional experience for yourself and making a positive impact on the world. Key Responsibilities: - Provide support for daily operations related to Telephony, SBC, EFAX, Genesys & TEC services. - Capture, triage, troubleshoot, and resolve issues, escalating when necessary and engaging...

Role Overview: As a System Engineer at Hitachi Energy, you will be responsible for system engineering during the project execution phase. Your role will involve designing communication networks based on customer specifications and project requirements, integrating existing telecommunication systems, providing technical support throughout all project phases, and ensuring compliance with applicable external and internal regulations. You will play a crucial part in the tendering stage by reading specifications and providing the best technical solutions to customers. By living Hitachi Energy's core values of safety and integrity, you will contribute to creating a more resilient, flexible, and se...

Responsibilities (including, but not limited to): Manage with autonomy two strategic campaigns and up to three non-strategic accounts, both new and existing, through the client lifecycle and ensure that all campaign metrics/SLAs are met and all clients are highly satisfied with the teams performance. Manage one client services manager with roll-up responsibility of their campaigns. Client Management (30%): Conducts weekly/monthly/quarterly business reviews. Is the proactive conduit in reporting progress/activities to/from clients and facilitates communication between internal teams regarding client needs. Conducts face-to-face meetings with clients, wherever they are, to effectively manage t...

-Genesys Cloud expert -Architect flow design, SIP/Telephony, API integration, AI & automation -skills in omnichannel, Terraform & cloud security. -any genesys certification mandatory Interested candidate can contact- ashi@yeslandmark.com 9120205383

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an eco...

Location: Mumbai (on-site) Type: Full-time Why this role exists Were moving from working prototypes to production-grade scale (hundreds ? thousands of concurrent calls, sub-300ms turn latency, 99.9%+ uptime, auditable logs). We need an owner who can architect, implement, and scale the platform end-to-end. What youll do Design and build the real-time voice pipeline: telephony <-> ASR <-> LLM orchestration <-> TTS with streaming I/O. Own core services: session manager, dialog state, policy/compliance guardrails, analytics/observability. Stand up cloud infra from scratch (VPCs, CI/CD, containers/orchestration, secrets, monitoring, cost controls). Integrate with client systems and third-party AP...

The purpose of the role is to respond with Crash Fire Tenders along with team of Firefighters and attend the aircraft emergencies and function as part of an operational rescue and fire fighting team for the extinguishment and control of fire by achieving response time stipulated by the regulatory authorities The Lead Fire Fighter also to respond to various other emergencies with Domestic Fire Tenders along with a team of Fire Fighters for mitigating the hazards and also ensures all fire vehicles and rescue and firefighting equipment is maintained, tested and inspected to ensure operational reliance. ORGANISATION CHART Accountabilities Key Performance Indicators To respond to aircraft emergen...

The purpose of the role is to respond with Crash Fire Tenders along with team of Firefighters and attend the aircraft emergencies and function as part of an operational rescue and fire fighting team for the extinguishment and control of fire by achieving response time stipulated by the regulatory authorities The Lead Fire Fighter also to respond to various other emergencies with Domestic Fire Tenders along with a team of Fire Fighters for mitigating the hazards and also ensures all fire vehicles and rescue and firefighting equipment is maintained, tested and inspected to ensure operational reliance. ORGANISATION CHART Accountabilities Key Performance Indicators To respond to aircraft emergen...

SUMMARY Essential Requirements Bachelor’s degree or relevant professional engineering qualification with major in information technology computer science, information science, computer systems analysis, or a related field. 3 years of professional experience with minimum 1 years of experience in contact centre tech support or telephony technology. Willing to work in 24/7 rotational shift Knowledge and experience in effectively working with the ITIL framework Ability to effectively articulate technical challenges and solutions Experience in supporting customers around the globe and willing to work in shift hours Personal profile: analytical, inquisitive, service and team-oriented, friendly dem...

Enterprise Customer Success Manager will be working with some of the largest technology companies in India and SEA, helping them get the most out of the Exotel platform. You will be working with clients who are in different phases of the customer lifecycle and be responsible to improve the top-line of the company. Understanding and Implementation of APIs is mandatory for this role .Understanding of the cloud telephony or telco industry will be preferrable. This position entails managing customers post-sales through launch and beyond. you'll be the single point of contact for all their projects across teams, as we'll as being an escalation for any support related issues. you'll require a deep...

Job Description: Role & Responsibilities: The L2 Technical Support professional will provide advanced technical support to Deloitte end-users, ensuring seamless operation of IT systems and devices. Troubleshoot technical issues across Windows and MAC operating systems, Office 365, SCCM, Intune, mobile devices, and networking equipment. Provide support for video conferencing, telephony, and audio/video equipment. Assist in Active Directory administration, Group Policy management, and IT lifecycle management. Collaborate with other IT teams to resolve incidents and escalate as necessary. Maintain documentation for troubleshooting steps and best practices. Preferred Candidate Profile / Qualific...

Responsibilities: * Lead survey operations using call center technology. * Manage campaigns, ops, and large projects. * Oversee call center and survey management. * Ensure compliance with industry standards. Provident fund

Generating leads by cold calling, Farming within existing customer bases and through contacts from Market.Making offers, participating in Tenders Coordinating with internal teams and client for closure. Required Candidate profile Build a healthy pipeline of Opportunities for the portfolio we cater. Maintain and expand the companys database of prospects. Techno-Commercial Order negotiations and Customer P.O processing

As a Senior Engineer in the Communications group at Franklin Templeton Investments, your primary responsibility will be to ensure the stability of Data & Voice infrastructure across 100+ offices globally. This includes providing operational support and vendor oversight for the Voice & Data infrastructure at office locations throughout the organization. Specifically, you will be based in the Franklin Hyderabad office. Your key responsibilities in this role will include: - Working in partnership with the broader Technology teams to support the Genesys contact environment - Leading the migration and consolidation of multiple contact center environments - Managing the infrastructure following es...

FLIGHTCASE IT SERVICES www.fltcase.com Company Profile: Flightcase is a Network Operations Solutions Provider and a well received managed service provider. We support clientele varying from supporting network operations of niche telecom companies to managing /reporting Accounting / Data analysis tasks for companies based out of US, UK and Middle East. JD for Voice NOC & Technical Assistance Centre (VOIP-Telecom) ThisrolerequiresexpertiseintechnologieslikeCiscoUnifiedCommunicationsManager(CUCM),SIP/SS7protocols,telecomequipment(like SBCs and NGN), and handling escalations for complex issues related to VoIP services, toll-free numbers, and various carrier / vendor issues. Provide end-to-end su...

Generating leads by cold calling, Farming within existing customer bases and through contacts from Market.Making offers, participating in Tenders Coordinating with internal teams and client for closure. Required Candidate profile Build a healthy pipeline of Opportunities for the portfolio we cater. Maintain and expand the companys database of prospects. Techno-Commercial Order negotiations and Customer P.O processing

How will you make an impact Position reports on a day-to-day basis to MOS Manager. Knowledge of NICE solutions - Engage/NTR Work directly with clients System Engineers to support the NICE infrastructure across the customer s organization globally. Create record of the case and performing remediation in accordance to the severity of the case. Provide L1/L2/L3 support as required of the technical support for the NICE product, and utilize, engage and co-ordinate efforts with suppliers/other representatives as needed. Assist clients Administrators with questions and problems associated with the configuration, administration, and management of users in the NICE system. Document and maintain NICE ...

As a Product Manager at our company based in Bangalore, you will be leading hardware management initiatives with a focus on telephony and phone devices. Your role will involve driving the product roadmap, building key relationships with external partners, and collaborating seamlessly with our internal Supply Chain and Sales teams to deliver innovative hardware solutions. **Key Responsibilities:** - **Product Strategy & Roadmap:** - Champion the product vision, strategy, and roadmap for hardware management, specifically focusing on telephony and phone devices. - Conduct market research, competitive analysis, and customer feedback analysis to identify opportunities and unmet needs. - Translate...

Looking for an experienced ServiceNow Solution Architect to design, integrate, and deliver enterprise solutions across CSM, FSM, Order Management & SCM domains. Lead architecture, automation, and mentor teams.

The Zell Story Transforming careers through affordable, accessible training and top-notch education in partnership with industry experts. We&aposre dedicated to empowering individuals for professional success. At our workplace, dedication meets quirkiness, fostering innovation and collaboration. With a serious approach to work and a commitment to enjoyment, we o er a close-knit, family-like atmosphere. Join us for a ful lling work-life balance where your ideas and uniqueness are celebrated, making each day an exciting adventure. Roles & Responsibilities: System Integration: Manage and integrate all organizational systems such as marketing channels, CRM, ticketing systems, telephony, LMS, SAA...

Job Title - GN - SONG - C&S - Salesforce Pharma - Senior Manager Management Level: 06/Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Salesforce Good to have skills: CRM Transformation Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Salesforce Business Analyst/Functional Consultant - SFDC Roles & Responsibilities: As part of these, you will drive the following Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Service Cloud, Einstein Analytics, Sales ...