268 Telephony Jobs - Page 3

Responsibilities: Develop creative solutions and write technical designs based on the requirements. Work closely with peer teams to ensure that applications are written to allow for overall system performance. Assist in tuning and optimization. Develop and execute unit tests for product components. Promote high quality, scalability, and timely completion of projects. Perform peer code reviews and provide feedback. Apply the Agile approach to coordinate the development and determine project scope and limitations. Debug and resolve issues reported in production deployments. Work with the product management team to discuss application features and develop solutions as per the requirements provi...

VoIP & Telecom Developer (Asterisk/Vicibox/SIP) Company: Universal Response Systems (URS) Location: India (Remote) Department: Engineering Software & QA Software Development Employment Type: Full-Time, Permanent Role Summary URS is building a cloud-hosted, open-source telecom stack from scratch to replace third-party dialers. We need a hands-on VoIP & Dialer Engineer who can architect, build, and ship the entire platform end-to-end: Asterisk/Vicibox dialer, SIP edge, multi-carrier routing, SMS/RVM, APIs, observability, and security. You build it; we’ll operate it day-to-day. Strong growth path to Technical Head as we scale. What You’ll Build & Own Core dialer: Stand up Asterisk/Vicibox/Vicid...

As a highly skilled and motivated CCaaS Manager, you will be joining the Contact Centre Digital Technology team to lead the solution design, architecture, and implementation of end-to-end CCaaS solutions within the contact center operations. Your primary responsibility will be to ensure seamless integration and optimization of processes to enhance customer experience and operational efficiency. Your key responsibilities will include: - Creation and understanding of tech solution design, solution architecture, hardware and software requirements, functional requirements, and managing the tech project cycle including UAT and Go-live phase. - Collaborating closely with technology, products, subj...

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Meet our Managed Services Team! Our Managed Services Team at Sprinklr is responsible for driv...

Job title : Head of Solutions Delivery Hiring Manager: Head of Service Excellence Location: Hyderabad Job type: Full time/ Hybrid work policy About The Job We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started Sanofi Hubs are where our key strategic business operations are hosted providing centralized services across Global Medical, Finance, People, Procurement, Digital, R&D and more. Our Ambition: deliver best...

Overview We are seeking a highly motivated Product Manager to lead hardware management initiatives, with a strong emphasis on partnership development, cross-functional collaboration, and expertise in telephony and phone devices. This role requires an energetic Product Manager who will drive the product roadmap, foster key relationships with external partners, and work seamlessly with our internal Supply Chain and Sales teams to deliver innovative and high-quality hardware solutions. Work Location: Bangalore Responsibilities Product Strategy & Roadmap ? Champion the product vision, strategy, and roadmap for hardware management, with a keen focus on telephony and phone devices. ? Conduct marke...

So, what’s the role all about? The Professional Services Engineer (PSE) is responsible for installing, deploying, upgrading, and maintaining NICE products and platforms at customer sites. This includes applying hotfixes, participating in commissioning, testing, and certification, as well as troubleshooting and resolving issues encountered during or after installation. The PSE works closely with customers, system engineers, and internal teams to ensure seamless integration, high system availability, and optimal performance. How will you make an impact? Install, configure, upgrade, and deploy NICE products and platforms at customer sites. Apply hotfixes, service packs, and other product update...

Job Requirements Hands-on experience in client or server-side development, with a solid understanding of C++, version 11 with Linux OS. Previous experience with telephony application servers or other IMS core network servers is advantageous. • Solid understanding of computer science fundamentals, including data structures and algorithms. • Skilled in multi-threaded programming, STL (Standard Template Library), various design patterns, and experienced in low-level system design, system calls, and system re-architecture. • Strong team player with a positive attitude, strong technological proficiency, and exceptional communication skills. Demonstrated proficiency in debugging and analysis. • Pr...

About The Role Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : Node.js Good to have skills : Python (Programming Language) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Voice Socket Application Developer with 5+ experience in Socket Programming (Node.js or Python) and real-time communication systems. The ideal candidate will design,...

Role Overview: As the Director of IT Infrastructure at CorroHealth, your primary responsibility will be to oversee the implementation and operations of all technology infrastructures, including data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage, and related software. You will play a crucial role in ensuring the availability, integrity, and security of all IT systems. Key Responsibilities: - Partner with the CIO to develop and execute technology infrastructure strategy for the enterprise - Lead infrastructure planning, project management, and implementation to drive automation, cost savings, and service qua...

As a seasoned IT leader (AGM/DGM/GM - IT) with extensive experience in the BPO/Call Center industry, you will play a crucial role in managing IT infrastructure, IT Helpdesk, Vendor Management, Telephony, Network & Security within a high-demand contact center environment. Your leadership skills will be instrumental in ensuring seamless technology enablement, security compliance, and operational efficiency. **Key Responsibilities:** - Oversee end-to-end IT operations across multiple BPO/Contact Center locations. - Ensure seamless integration, uptime, and security of IT infrastructure. - Manage cloud-based and on-premise solutions to enhance operational efficiency. - Hands-on expertise in Telep...

Job Overview We are seeking a talented Android Framework Engineer to join our development team at Primebook. As an android framework developer, you would be responsible for development, coding, testing and debugging of system features and system apps of PrimeOS, driving technical excellence, and shaping the direction of our products. You will work closely with our CTO to create cutting-edge features that meet user needs and business goals. Key Responsibilities Understand product requirements and translate them into technical requirements. Create secure and high-quality production level code that runs well with different android versions and devices with different screen sizes. Development an...

Job Purpose: Supervises a team of IT personnel and oversee the day-to-day operations of IT systems and components, interfacing with Emirates Group IT (EGIT) in Dubai where required. Ensures that proper support is available for all activities in the IT environment and that adequate skilled resources are present to ensure smooth functioning of the organization. Minimum requirements: Must be a graduate of Information Technology, Computer Engineering or equivalent Excellent technical knowledge of Windows OS, MS Office suite, Networking, Telephony, printers, and other network connected devices. Provide leadership guidance to Developments Engineers and coordinate with relevant tech. teams, where r...

Job Purpose: Provide first level technical support to dnata personnel, interfacing with Emirates Group IT (EGIT) in Dubai where required. In the event of service disruption, mitigate the adverse impact on business operations and restore normal IT service operations according to business priorities. Minimum requirements: University degree in IT or equivalent. Good working knowledge or certifications in Windows OS, MS Office suite, Networking, Telephony, printers, and other network connected devices. Good troubleshooting skills. Conversant and communicative in English. Minimum of 5 years work experience in IT. Key Responsibilities and Accountabilities Support Attend to the Tickets assigned to ...

Overview Come join the Virtual Expert Platform (VEP) team as a Principal Product Management in Conversation platform where you will foster an environment of technology innovation and customer obsession. In this role you will be the Technical PM's building technologies to enable AI powered connections between customers to experts across all intuit product lines. In this role you'll be a part of the Intuit Virtual Expert Platform which delivers core common capabilities for all Intuit customers and products around the world, and plays a key role in driving customer benefi t, growth, and long-term differentiation for the company. In joining the Intuit Platform team, you will lead product strateg...

About Appitsimple Infotek Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform. We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees. To know more: https://appitsimple.com/ About CallHippo CallHippo is a futuristic virtual phone system that revolutionize...

We are seeking a Data Analyst with 3+ years experience analyzing enterprise communication and AI data. You will track performance, costs, and customer metrics to drive optimization. Responsibilities: Analyze call statistics, usage trends, and AI token consumption. Develop dashboards (Tableau, Power BI). Provide insights to improve KPIs and reduce costs. Collaborate with product/AI teams for data-driven enhancements. Experience working on large data sets using Modern languages like Python Good understanding and hands-on experience of statistical modelling/data analysis tools (SAS, Python) and techniques Good applied statistics skills, such as distributions, statistical testing, regression etc...

ROLES & RESPONSIBILITIES: Basic & Detailed Engineering & Design of Telecommunication & Security Systems for EPC Projects in the field of Oil & Gas Sector (Offshore / Onshore), Petrochemicals, Hydrocarbon, Power Plants, Metals and Mining & Process Industries. Candidate should be able to understand and review Project Scope of Work and develop Telecommunication & Security systems related detailed engineering drawings and documents assisting Draftsman. Should have knowledge of FOC Networks, IP Networks, LAN/WAN, Structured Cabling System, CCTV System, PA/GA System, IP & Analog Telephone System, IP-EPBAX Systems, Access Control System, TETRA & VHF Radio System, RTU Systems etc. Should be able to ...

Primary Roles Responsibilities Hiring Voice Engineer Work Location: Lucknow - UP State - as resident engineer - Under Gurgaon office Qualified candidates will have hands on experience with: Avaya Communication Manager Avaya System Session Manager Avaya Application Enablement Services Avaya Call Management System Avaya Media Gateways Avaya Soft Clients (One-x, Avaya Agent For Desktop, Equinox Workplace) Avaya Hard Phones (16xx, 96xx, J Series, K Series B Series) Avaya, Nice or Verint Call Recorders Candidate must have experience with listed skills: Providing Tier 1-2 support for enterprise Avaya network Managing complex voice projects across all teams Troubleshooting and problem identificatio...

About Appitsimple Infotek Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform. We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees. To know more: https://appitsimple.com/ About CallHippo CallHippo is a futuristic virtual phone system that revolutionize...

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What Are Your Responsibilities Ensure that every customer derives the most value possible fro...

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about The Senior Program Manager serves an instrumental role in delivering NiCE CXone Mpower software features, roadmap and solutions to the high-end of the market. Fulfilling the role as Senior Program Manager will help drive, plan and standardize activities across the CXone Mpower platform toward strategic customer initiatives and deliverables. This person is responsible for driv...

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you And were counting on your unique voice and perspective to help EY become even better, too Join us and build an exceptional experience for yourself, and a better working world for all, The opportunity Operations Engineer has responsibilities within a team of L3 and supports various application platform services across a range of business portfolios This individual will support the end-to-end aspects of services under their remit including but not limited to service engineering, L3 End User Telephony & SBC support, Escalation ma...

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you And were counting on your unique voice and perspective to help EY become even better, too Join us and build an exceptional experience for yourself, and a better working world for all, The opportunity Operations Engineer has responsibilities within a team of L3 and supports various application platform services across a range of business portfolios This individual will support the end-to-end aspects of services under their remit including but not limited to service engineering, L3 End User Telephony & SBC support, Escalation ma...

As an AI SDR Platform company in its pre-launch phase and with a focus on solving real-time voice challenges, we are looking for a talented individual to lead the design, architecture, and development of our real-time AI voice platform. This is a unique opportunity to be part of a groundbreaking project that aims to revolutionize enterprise sales by automating outbound cold calling using intelligent voice agents. **Key Responsibilities:** - Lead the design, architecture, and development of our real-time AI voice platform. - Solve critical latency problems and build scalable, low-latency audio pipelines. - Work with AI APIs, telephony platforms, and real-time streaming systems. - Build a worl...