347 Telephony Jobs - Page 3

Develop Android app using Kotlin, Java & Flutter. Implement VoIP, SIP, audio routing, telephony APIs. Customize AOSP & integrate Firebase -Crashlytics, FCM. Build networking module -WebRTC, REST, WebSockets. Ensure scalable architecture & manage MDM.

About The Role Job Title - GN - SONG - C&S - Salesforce Auto - Senior Manager Management Level: 06/Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Salesforce Good to have skills: CRM Transformation Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Salesforce Business Analyst/Functional Consultant - SFDC Roles & Responsibilities: As part of these, you will drive the following Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Service Cloud, Einstein Anal...

About The Role Job Title - GN - SONG - C&S - Salesforce Pharma - Senior Manager Management Level: 06/Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Salesforce Good to have skills: CRM Transformation Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Salesforce Business Analyst/Functional Consultant - SFDC Roles & Responsibilities: As part of these, you will drive the following Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Service Cloud, Einstein An...

About The Role Job Title: Sprinklr Senior Manager - Strategy & Consulting Global Network Management Level: 06 Senior Manager Location: Bangalore/Gurgaon Must have skills: Sprinklr Unified CXM, Customer Service Operations Good to have skills: Omnichannel self-service/IVR, Omni-Channel Orchestration Routing, Cloud contact center technologies Job Summary :As a Manager in the Strategy & Consulting Global Network SONG Practice, you will be responsible for designing, building, and implementing strategies to enhance business performance using Sprinklr Unified CXM solutions. Your typical day will involve working with clients to solve customer-facing challenges in sales, service, and marketing, and d...

Provide technical support for fixed-line voice and telephony systems. Deliver first-line support across all aspects of voice and UC infrastructure. Document, manage, and maintain toll-free lines, fixed lines, and telephony systems. Created and maintained technical documentation for both internal teams and clients. Handle support tickets, outages, major incidents, and escalation processes. Managing all aspects of telephony and fixed line voice (POTS, ISDN, PRI, and SIP) Support contact center solutions, preferably PureCloud Contact Center. Create and manage user accounts effectively (User Management). Coordinate with senior support teams for incident resolution. Manage outbound program data, ...

The Global Network SONG Practice | Platforms Microsoft Dynamics 365 CRM Join our team of GN SONG consultants who solve customer facing challenges at clients spanning service, marketing and sales to accelerate business change. Practice: GN SONG Platforms MS Dynamics CRM (Customer Service) I Areas of Work: Microsoft Business Analyst/Functional Consultant MS D365 Customer Service Marketing, Service module | Level: Consultant | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad,| Years of Exp: 5-10Years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to d...

Responsibilities: * Design, implement & maintain Asterisk-based solutions using VOIP, Freeswitch, Kamailio, SIP, Telo technology. * Collaborate with cross-functional teams on call center tech projects.

Summary Position Summary SM- Multi-Process HR Outsourcing Strategy & Delivery HUMAN CAPITAL The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve more than HR organizations from the CEO to CFO, Risk Manager to Business Unit leaderand that we deliver on our issues and help create value for our clients. Looking for a world of opportunities and a fulfilling career Work you'll do: Provide strategic foresight ...

Dipole Business Solutions is looking for Telemarketing Executive to join our dynamic team and embark on a rewarding career journey The Telemarketing Executive plays a crucial role in generating leads, promoting products or services, and driving sales through effective telephone communication They will engage with potential customers, build relationships, and achieve sales targets through proactive outbound calling campaigns Key Responsibilities:Conduct outbound calls to prospective customers to introduce products/services, generate interest, and qualify leads Utilize persuasive and effective communication techniques to engage prospects, overcome objections, and close sales Identify customer ...

Troubleshoot Avaya telephony systems including CM, SM, AES, SBC, EPM,POM,CMS and Messaging. Analyze call flows, traces, and logs for diagnosing issues. Resolve issues related to SIP, H.323, PRI, and VoIP call failures.

Responsibilities: * Design, develop & optimize voice AI solutions Hands on experience with voice AI solutions such as eleven labs/Livekit/Sarvam/Deepgram etc * Integration of voice AI with telephony, crm, whatsapp, sms, email Contact: 8010545225

As a C++ Solution Architect at our company, you will be responsible for a variety of key tasks and must possess the following qualifications and skills: **Role Overview:** You will be expected to have expertise in C++ and a strong understanding of algorithms, data structures, and network communication. Your role will involve building distributed, high-performance systems, leading software design, and overseeing implementation. Additionally, you should have experience in developing and architecting large-scale projects from scratch, as well as mentoring engineering teams. Your strong analytical and problem-solving skills will be essential to excel in this position. **Key Responsibilities:** -...

Hiring Voicebot Developer (4+ yrs) – Onsite Noida Sec-16A. Work on real-time AI voice systems using WebRTC, LiveKit, Whisper, ASR/TTS & open-source models. Strong Python required. Share CV: kshitij.gawali@enlinkit.com

Webbitech is looking for Telemarketing Executive to join our dynamic team and embark on a rewarding career journey The Telemarketing Executive plays a crucial role in generating leads, promoting products or services, and driving sales through effective telephone communication They will engage with potential customers, build relationships, and achieve sales targets through proactive outbound calling campaigns Key Responsibilities:Conduct outbound calls to prospective customers to introduce products/services, generate interest, and qualify leads Utilize persuasive and effective communication techniques to engage prospects, overcome objections, and close sales Identify customer needs and unders...

Description: Please create backfill SO for replacment of Venkatesh Selvaraj, Emp ID 146928, as he has resigned. This position provides for Cisco Video collaboration systems should have at least 5 to 8 years of relevant experience in UC communications. The candidate should consist of extensive experience in the area of Implementing and administration of Cisco IPT, Video Telepresence, Voice GW's, CMS(Acano) deployments, upgrades, troubleshooting, and new migration plans. Knowledge About Crestron AirMedia Crestron Mercury (built-in AirMedia) Kramer Via Go (new standard device) Strong knowledge of Cisco Call Manager Server deployment Consulting, Migration, etc Hands on experience on Pexip server...

As a Senior Cisco Engineer UCCE, you will be responsible for the following key responsibilities: - Performing break/fix, moves, adds, and changes for telephony equipment and adjuncts with 8 years of experience - Supporting Cisco solutions with 5 years of experience, including Cisco Call Manager, UCCE/UCCX, Cisco Voice Portal, Unified Messaging, Voice Gateways, CUBE, Webex Calling, and Contact Center - Proficiency in ICM, UCCX Scripting - Utilizing an automated ticketing system with 2 years of experience - Supporting Cisco hardware and software for 5 years - Demonstrating strong computer skills and excellent knowledge of general business applications like MS Word and Excel - Exhibiting excell...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Position Summary :NICE CXone Support and Development Engineer will be responsible for providing technical support and developm...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education NICE CXone Support and Development Engineer will be responsible for providing technical support and development services for the NI...

About The Role Job Title - GN - SONG - C&S - MS Dynamics - Manager Management Level: 7/ Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Microsoft Dynamics 365 Customer Relationship Management (CRM) Good to have skills: Customer Service Life Cycle Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Microsoft Business Analyst/Functional Consultant – MS D365 Customer Service & Marketing, Service module Roles & Responsibilities :As part of these, you will drive the following:- Serve as CRM solution consultant and if require...

Job Description: Role: Senior Telephony Engineer Work Location: Gift City, Gandhinagar, Gujarat Working Mode: 5 days Work from office Shift Timings: 11:30am IST to 8:30 pm IST, (should be ready to work in 24 x 7 Flexible Shift depending upon the work requirement) General Description: Senior Telephony Engineer is responsible for design and planning for the telephony solutions. Collaborate with other IT teams to integrate telephony systems to the overall IT infrastructure. Conduct research on emerging telephony technologies and recommend improvements. Provides technical assistance by attending to telephony related issues and concerns, if required. Main Responsibilities: In charge of the TELUS ...

Relevant experience: 5-10 years in Multimedia or connectivity ECU middleware development. Solid understanding of Java, Android, Location Framework, Location based Services, GPS, MAPS (GMaps, TomTom, HERE) , NDS, NMEA, E-Horizon, ADAS, Navigation technology, GIT, Android Build System, OOP , DESIGN PATTERN , HAL, HIDL, IPC, BINDER. Embedded SW architecture background is required. Knowledge on SW development environment and process Experience in development in Java is mandatory . Experience in designing, re factoring Java and C++ components. Good understanding of Design Patterns and OOP concepts. Experience in debugging complex systems Mandatory Automotive experience of minimum 2 Years Knowledg...

As a Customer Service Representative at TriNet, you will be responsible for resolving general, low complexity customer issues and inquiries through various channels such as phone, email, chat, and service cases. Your key responsibilities will include: - Working towards resolving customer issues effectively and ensuring proper triage and escalation of more complex inquiries - Documenting all customer interactions in the CRM system (Salesforce) - Managing open cases in the CRM system to resolution promptly while keeping customers informed of status - Meeting established key performance indicator metrics and contributing to customer retention and satisfaction goals - Striving for first contact ...

Position: UC Engineer Location : Gurugram (Work from Office) Experience : Minimum 6 months Shift : As per project requirement Notice Period: Immediate joiners preferred Job Responsibilities: Monitor and maintain the hosted network and UC environment. Handle MACD (Moves, Adds, Changes, Deletions) requests. Manage and resolve support tickets within SLAs. Perform basic troubleshooting for voice, data, and UC systems. Escalate complex issues to senior engineers when required. Apply firmware updates and assist with scheduled network upgrades. Investigate and resolve network and UC-related faults. Provide reports on network performance and status. Assist in setting up and maintaining network and U...

Experience : Minimum 6 months Shift : As per project requirement Notice Period : Immediate joiners preferred Job Responsibilities: Monitor and maintain the hosted network and UC environment. Handle MACD (Moves, Adds, Changes, Deletions) requests. Manage and resolve support tickets within SLAs. Perform basic troubleshooting for voice, data, and UC systems. Escalate complex issues to senior engineers when required. Apply firmware updates and assist with scheduled network upgrades. Investigate and resolve network and UC-related faults. Provide reports on network performance and status. Assist in setting up and maintaining network and UC infrastructure. Work on basic configurations and troublesh...

Job Description: As a Telecommunications Technician at our company, you will be responsible for installing, maintaining, and troubleshooting telecommunication systems and telephony equipment. Your role will involve tasks such as cabling, testing connections, and ensuring the proper functioning of all systems. Additionally, you will coordinate with clients to address any issues and provide technical support as required. Key Responsibilities: - Install, maintain, and troubleshoot telecommunication systems and telephony equipment - Perform cabling and test connections to ensure functionality - Coordinate with clients to address issues and provide technical support - Maintain a high level of cus...