268 Telephony Jobs - Page 10

Telephony Great hands-on experience over SBC integrations, SBC configurations, SIP server integrations, SIP configurations, SBC-SIP-Genesys Integrations SBC- Session Border Controller SIP Session Initiation Protocol Genesys product hands on experience Role & responsibilities Exp : 4 Yrs To 8 Yrs Preferred candidate profile

9+ years in Android (Kotlin/Java) & Flutter(Dart) Strong in VoIP, SIP, Telephony APIs, Audio routing Exp. in MDM Framework WebRTC, Sockets, REST, WebSockets AOSP & low-level Android expertise Proficient in Firebase tools (FCM, Analytics, Crashlytics)

ROLES & RESPONSIBILITIES: Basic & Detailed Engineering & Design of Telecommunication & Security Systems for EPC Projects in the field of Oil & Gas Sector (Offshore / Onshore), Petrochemicals, Hydrocarbon, Power Plants, Metals and Mining & Process Industries. Candidate should be able to understand and review Project Scope of Work and develop Telecommunication & Security systems related detailed engineering drawings and documents assisting Draftsman. Should have knowledge of FOC Networks, IP Networks, LAN/WAN, Structured Cabling System, CCTV System, PA/GA System, IP & Analog Telephone System, IP-EPBAX Systems, Access Control System, TETRA & VHF Radio System, RTU Systems etc. Should be able to ...

Key Responsibilities: Lead requirement gathering sessions with business stakeholders, product owners, and testers. Translate business needs into clear, actionable user stories and acceptance criteriaparticularly for Salesforce Voice and telephony workflows. Support proof-of-concept (POC) creation to validate Salesforce Voice functionality for the US business. Drive call center-related business process analysis and define how Salesforce Voice can meet those needs. Facilitate cross-functional collaboration between development, testing, and business teams. Act as the primary liaison between technical and non-technical teams—developers will not be customer-facing. Provide guidance to testers on ...

The Global Network SONG Practice | Platforms ?? Microsoft Dynamics 365 CRM Join our team of GN SONG consultants who solve customer facing challenges at clients spanning service, marketing and sales to accelerate business change. Practice: GN SONG Platforms ?? MS Dynamics CRM (Customer Service) I Areas of Work: Microsoft Business Analyst/Functional Consultant ?? MS D365 Customer Service & Marketing, Service module | Level: Consultant | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad,| Years of Exp: 5-10Years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do ...

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, we'll-being, and belonging. we're a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Provide remote technical support (via telephone or online) for identified CIENA products 24x7 when required. The engineers shift timings may be outside Indian business hours and may include weekend shifts as we'll for having for 24x7 support coverage of identified CIENA products. Provide on...

Sangoma, a trusted business communications provider, is seeking a talented Sr. Developer specializing in Asterisk and Perl to join our innovative team. As a leader in essential business communications, Sangoma offers a highly scalable solution with unparalleled service reliability. Our product portfolio includes a single-vendor framework and fully integrated UCaaS solutions that encompass telephony, meetings, messaging, and more. We pride ourselves on our comprehensive network and security services that enhance the business operations experience for our clients. With a strong commitment to innovation, we have made significant contributions to the Asterisk and FreePBX open-source projects and...

End Date Wednesday 30 July 2025 We Support Flexible Working - Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Job Description: We are seeking highly skilled engineers to join our team at Lloyds Technology Centre. The ideal candidates will have a strong background in telephony platforms and Java development, with experience in both primary and secondary skills as outlined below. Job Description Job Title: Senior Engineer (10+ years) Location: Lloyds Technology Centre Job Description: We are seeking highly skilled engineers to join our team at Lloyds Technology Centre. The ideal candidates will have a strong background...

The Business House is looking for Telemarketing Executive to join our dynamic team and embark on a rewarding career journey. The Telemarketing Executive plays a crucial role in generating leads, promoting products or services, and driving sales through effective telephone communication They will engage with potential customers, build relationships, and achieve sales targets through proactive outbound calling campaigns Key Responsibilities:Conduct outbound calls to prospective customers to introduce products/services, generate interest, and qualify leads Utilize persuasive and effective communication techniques to engage prospects, overcome objections, and close sales Identify customer needs ...

Job Summary Person at this position takes ownership of a module and associated quality and delivery. Person at this position provides instructions, guidance and advice to team members to ensure quality and on time delivery. Person at this position is expected to be able to instruct and review the quality of work done by technical staff. Person at this position should be able to identify key issues and challenges by themselves, prioritize the tasks and deliver results with minimal direction and supervision. Person at this position has the ability to investigate the root cause of the problem and come up alternatives/ solutions based on sound technical foundation gained through in-depth knowled...

Job Summary: We are seeking a motivated and results-driven Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential and existing customers, handling inbound queries, and providing information about products/services. A successful telecaller must be persuasive, confident, and able to build rapport quickly. Key Responsibilities: Make outbound calls to prospective customers to generate leads or sales. Answer incoming calls and resolve customer queries or complaints. Explain the company s products/services to potential customers. Maintain accurate records of calls, customer interactions, and feedback. Follow up with customers to ensure satisfact...

We are seeking a motivated and results-driven Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential and existing customers, handling inbound queries, and providing information about products/services. A successful telecaller must be persuasive, confident, and able to build rapport quickly. Key Responsibilities: Make outbound calls to prospective customers to generate leads or sales. Answer incoming calls and resolve customer queries or complaints. Explain the company s products/services to potential customers. Maintain accurate records of calls, customer interactions, and feedback. Follow up with customers to ensure satisfaction or collec...

An IT Executive will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. What will I be doing? As an IT Executive, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Executive will perform the following tasks to the highest standards: Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages Record all issues that arise and advise the IT Manag...

The BT Enterprise Telephony role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the BT Enterprise Telephony domain.

The BT Enterprise Telephony role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the BT Enterprise Telephony domain.

• 3+ years of hands-on experience on Unified Communications and Collaboration products portfolio. • Understanding of CUCM & Cisco unity connection versions 10.x, 11.x, 12.x, 14.x, Voice Gateways, Cisco CUBES, Licensing • Understanding of cloud based voice solutions (Cisco UCaaS, RingCentral, XO Voice, Broadsoft etc) • Understanding of Session Border Controllers - AudioCodes, Sonus/Ribbon, Oracle • Understanding of Cisco Video end points and expressways • Understanding of Cisco Webex suite (calling, contact center, control hub etc) • Understanding of broadcast paging (Singlewire) • Understanding of Microsoft Teams Enterprise Voice • Good understanding of VoIP protocols MGCP, H.323, SIP, ISDN ...

Must-Have Skills: Scripting using Java/Selenium API Automation Knowledge of Telephony Testing (Genesys platform would be a plus) Selenium Grid Implementation Quick Learner Good-to-Have Skills: Docker Knowledge Kotlin Language Knowledge Automation Experience in Desktop Applications Automation with Image Recognition Tools Experience Range: Hands-on experience with Selenium + Java Experience in Test Planning, Test & Automation Strategy, and Writing Test Cases Design and Develop Test Automation Framework Development Experience in Delivering Test Plans and Strategies CI/CD Knowledge Experience in Providing Test Automation Solutions and Presenting Them to Clients Good Knowledge of Source Code Mana...

Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: The responsibilities of this individual will have a focus on managing VoIP, Web-Ex Contact Center solutions ensuring the smooth and efficient operations. Duties will also include service monitoring and maintenance, infrastructure and client support, and project/upgrade work for the supported services and technologies.Key Responsibilities:- Deployment, support, and troubleshootingDeploy, support, and troubleshoot various versions of TEAMS Phone System.- Strategic thinking and ability to take technical decisions and drive nitiatives -Communication across organizational levelsDiscuss Teams and...

1. Professional attitude and appearance 2. Solid written and verbal communication skills in English 3. Ability to be resourceful and proactive when issues arise 4. Excellent organizational skills 5. Multitasking and time-management skills, with the ability to prioritize tasks 6. Customer service attitude 7. Only for Female Candidates.

Role Summary: - The Team Lead - Customer Service will oversee and guide a team of sales agents to achieve and exceed sales targets in a fast-paced contact Centre environment. - The role involves monitoring team performance, providing training and coaching, driving sales strategies, and ensuring excellent customer engagement. Key Responsibilities:Team Management and Supervision:- Lead, motivate, and monitor a team of Customer Service agents to meet individual and team sales targets.- Schedule and manage team shifts, ensuring adequate staffing during peak hours.- Track daily, weekly, and monthly performance metrics like lead conversion, revenue, and call productivity. Sales Performance and Coa...

Amazon Connect Tech Lead with 6 -8 years experience. Experience with Amazon Connect (Contact flows, queues, routing profile, agent hierarchies) Integration experience with Salesforce (Service Cloud Voice) Hands-on with AWS services AWS Lambda (for backend logic) Programming language Java or Python Amazon Lex (Voice/chat bots) CloudWatch IAM Proficiency in programming scripting Java Script, Nodejs Familiarity with CICD pipelines DevOps and infrastructure as code Terraform CloudFormation Solid experience in REST APIs and integration frameworks. Experience working in Agile Scrum environments Experience in Automating deployments of contact center setup using CI/CD pipelines or Terraform

The Senior M365 Administrator/Specialist plays a crucial role in managing and optimizing the Microsoft 365 environment within an organization. This position involves advanced administration of applications like Exchange, SharePoint, OneDrive, Teams, Azure Virtual desktops and Intune. This role requires extensive experience in Microsoft 365 administration, strong problem-solving skills, and the ability to stay updated on the latest features and best practices. Key Responsibilities 1. Exchange and Email Management Managing Exchange Online, managing mail flow, distribution lists, and mailbox configurations. Troubleshoot and resolve complex email-related issues to ensure seamless communication. ...

Are you seeking technical support jobs in Kolkata or L1 support career opportunities in India s growing tech sectorFusion CX is hiring an L1 Technical Support Executive in Kolkata to strengthen our IT support team. If you re an enthusiastic problem-solver with hands-on experience in telephony systems and contact center solutions, this is your chance to grow your career with a global customer experience leader. Join us to contribute to a high-impact, tech-driven environment while building your infrastructure, incident resolution, and support operations skills. Job Description - L1 Technical Support Executive As an L1 Technical Support Executive at Fusion CX, you will provide first-line suppor...

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the worlds most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. What Does Success Look Like? We are looking for a Principal VOIP Engineer to lead the architecture and technical direction of our next-gen voice infrastructure. You’ll be responsible for building carri...

About The Role - High-Level Responsibilities Build strong relationships with other Customer Support Engineers, Sales team members, and Engineering team members Provide technical support to partners and/or customers for Cisco small business products, technologies, and/or solutions Effectively troubleshoot customer reported problems both alone and as part of a team, depending on the nature of the incident. . Minimum Qualifications Cisco Certified Networking Professional (CCNP) Certification/CCna Certified - Must have any Proven expertise in supporting Voice/multimedia over IP, cloud based telephony, and protocols like SIP Demonstrated knowledge in at least one of the following areasSwitching, ...