5 Telephony Integration Jobs

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5.0 - 10.0 years

15 - 30 Lacs

bengaluru

Remote

Sr. Software Developer (IVR) Experience 5 + Years Relevant Skills- IVR, CCAAS, Call Flow, ACD, SIP & Telephony Integration Remote Job Contact Center Solution Design and Implementation IVR Systems Development (Google CCAI, Genesys Cloud, Amazon Connect, Five9, Cisco, Avaya, or other CCaaS platforms) API, Web Services, Messaging, CMS, Ticketing Systems, and Backend Integrations Automatic Call Distribution (ACD), Computer Telephony Integration (CTI), Call Routing, Queues, RTI, Queue Management, Skill-Based Routing, and Escalation Paths Live Agent Operations (Disposition Codes, AHT, Warm/Cold Transfers) Call Flow, Agent Script, and Customer Workflow Design SIP and Telephony Integration Communica...

Posted -1 days ago

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3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: As a DevOps GCP, your primary responsibility will be to design, implement, and maintain scalable CI/CD pipelines using GitHub Actions and Google Cloud Platform (GCP). You will focus on developing and optimizing infrastructure on GCP, specifically working with Compute Engine, Kubernetes Engine, and Cloud Storage. Collaboration with development teams to streamline software deployment processes will also be a key aspect of your role. Key Responsibilities: - Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions and GCP. - Develop and optimize infrastructure on GCP, including Compute Engine, Kubernetes Engine, and Cloud Storage. - Collaborate with developmen...

Posted 2 weeks ago

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13.0 - 18.0 years

15 - 25 Lacs

Bengaluru

Work from Office

Job Title - GN - SONG - C&S - MS Dynamics - Senior Manager Management Level: 06/Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Microsoft Dynamics 365 Customer Relationship Management (CRM) Good to have skills: Customer Service Life Cycle Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Microsoft Business Analyst/Functional Consultant MS D365 Customer Service & Marketing, Service module Roles & Responsibilities :As part of these, you will drive the following:- Serve as CRM solution consultant and if required, ...

Posted 3 months ago

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3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

As a DevOps GCP, you will be responsible for designing, implementing, and maintaining scalable CI/CD pipelines using GitHub Actions and Google Cloud Platform (GCP). You will work on developing and optimizing infrastructure on GCP, which includes Compute Engine, Kubernetes Engine, and Cloud Storage. Collaboration with development teams to ensure efficient software deployment processes is a key aspect of this role. Additionally, you will implement and manage telephony integration for cloud-based communication systems, although it is considered good to have but not mandatory. Monitoring and troubleshooting infrastructure and application performance issues, as well as interfacing with Enterprise...

Posted 3 months ago

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10.0 - 14.0 years

0 Lacs

kochi, kerala

On-site

As a Digital Transformation Solution Architect (Odoo / .NET) Freelancer with over 10 years of experience in CRM, ERP, Data Integration, and AI Solutions, your main responsibility will be to lead the digital transformation process of outdated CRM, configurator, and sales systems. You will be tasked with designing and implementing a robust, scalable, and secure solution either based on Odoo ERP or a .NET custom platform. This solution should integrate AI-enhanced tools while ensuring compliance with GDPR and maintaining enterprise-grade security standards. Your key responsibilities will include leading the end-to-end architecture of CRM and ERP systems, replacing legacy PHP-based systems and u...

Posted 3 months ago

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