3.0 - 7.0 years

0 Lacs

haryana

On-site

You will be a part of the card Fraud team responsible for reviewing and assessing transactions that seem suspicious or inconsistent with the customer's usual spending patterns. Your role will include handling customer interactions in response to alerts, particularly via phone, based on messages or emails concerning potential fraudulent activity. Key Responsibilities: - Review and assess suspicious or inconsistent card transactions. - Handle inbound and outbound customer communication regarding suspected fraud cases. - Investigate customer responses to fraud alerts and take appropriate actions. - Ensure a professional and empathic customer experience while managing customer fraud-related acti...

Posted 3 weeks ago

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Services Engineer NiCE

2.0 - 4.0 years

0 Lacs

pune, maharashtra, india

Remote

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about The Managed Operational Services Engineer is responsible for the remote support and maintenance of the NICE platforms at the customer site. The MOS Engineer will manage NICE related issues and outages in a timely manner and enhance the client's ability to maintain the NICE system. In addition, the MOS Engineer will assist with NICE projects, installations, and change manageme...

Posted 1 month ago

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Senior Specialist Professional Services Engineer NiCE

12.0 - 14.0 years

0 Lacs

pune, maharashtra, india

Remote

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about The Managed Operational Services Engineer is responsible for the remote support and maintenance of the NiCE platforms at the customer site. The MOS Engineer will manage NiCE related issues and outages in a timely manner and enhance the client's ability to maintain the NiCE system. In addition, the MOS Engineer will assist with NiCE projects, installations, and change manageme...

Posted 2 months ago

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Analyst - International Voice NAB

3.0 - 7.0 years

0 Lacs

haryana

On-site

Role Overview: You will be part of the Card Fraud team, responsible for reviewing and assessing alerted transactions on cards that seem suspicious or deviate from the customer's regular spending patterns. Your main task will involve interacting with customers to address these alerts, primarily through phone calls, based on messages or emails regarding potential fraudulent activities. Key Responsibilities: - Review and evaluate suspicious or inconsistent card transactions. - Handle both inbound and outbound customer communication concerning suspected fraud cases. - Investigate customer responses to fraud alerts and take necessary actions. - Ensure a professional and empathetic customer experi...

Posted 3 months ago

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