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Junior Engineer - Customer / Technical Support TouchMagix

0.0 - 3.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: As a Support Engineer at TouchMagix, your primary responsibility will be to interface with various Customers, Customer Support teams, Business Partners, and Customers Globally to address application-related product issues and resolve high-level issues. You will be expected to maintain quality and ongoing internal and external communication throughout your analysis, implement and install products worldwide, provide the highest level of support to minimize escalations, prioritize daily tasks, manage critical issues and situations, and contribute to the Knowledge Base. Additionally, you will be involved in projects for new releases and service packs of the products and perform On...

Posted 1 month ago

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