2.0 - 6.0 years

0 Lacs

chandigarh

On-site

Job Description: As an Immigration Tele-Counsellor in the Immigration Services department, you will be responsible for providing comprehensive immigration counselling and guidance to clients through telephonic consultations. Your primary role will involve assessing client eligibility for various immigration programs, recommending suitable pathways, and guiding clients through the immigration process while upholding high service standards and meeting business targets. Your key responsibilities will include conducting detailed telephonic consultations with prospective immigrants to assess their profiles against different immigration program requirements. You will offer expert advice on immigration pathways such as skilled worker, student, family, and business visas. Additionally, you will explain immigration processes, timelines, and documentation requirements to clients, helping them identify the most appropriate immigration options based on their circumstances. Client relationship management will be a crucial aspect of your role, where you will focus on building rapport and nurturing long-term relationships with clients. You will be expected to address client queries and concerns throughout the immigration process, provide regular updates on application progress and policy changes, and offer solutions to any immigration challenges or objections that clients may have. Your ultimate goal will be to ensure client satisfaction and uphold professional service standards at all times.,

Posted 1 week ago

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