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0.0 - 3.0 years
0 Lacs
jaipur, rajasthan
On-site
Role Overview: As a Customer Service Executive at our company, you will be the frontline representative responsible for providing exceptional customer service and support to our international clientele. Whether you are a seasoned professional or a fresh graduate, possessing excellent English communication skills and comfortable with working in rotational shifts, we invite you to join us. This role offers a fantastic opportunity to enhance your skills, receive competitive remuneration, and experience personal and professional growth within a supportive work environment. Key Responsibilities: - Provide outstanding customer service to international clients via telephone. - Work in rotational sh...
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Title: Chat Support Agent Location: Gurgaon, India Employment Type: Full-Time, In-Office About QuickReply.ai QuickReply.ai is a WhatsApp Marketing Automation platform for businesses. We help businesses leverage WhatsApp to convert visitors into customers, boost repeat purchases, and build stronger relationships throughout the buyer journey. We work with 900+ businesses across 29 countries, sending over 30 million messages every month. Role Overview We are seeking a Chat Support Agent who will be the first point of contact for our customers. Your primary responsibility will be chat support (60%) , backed by email and telephone support (40%) . You will assist customers with queries, troubl...
Posted 4 months ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
The Customer Service Representative role in the Finance entity provides first and second line of customer support to telephone and written enquiries via email/chat/social media from external Key Customers, internal Customers, and other Consumers. You will ensure timely and accurate responses with a high level of customer satisfaction. This is a 24/7 support role with a flexible schedule. As a Customer Facing (CF) CSR, you will have a broad understanding of Customer Service processes to achieve a high percentage of first contact resolution and manage customer expectations through various contact channels. You will be the primary contact for BP telephone-based enquiries from Key Customers. You...
Posted 4 months ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Customer Service Executive at our company located in Chennai, you will play a crucial role in the business development process. We are seeking enthusiastic female candidates who can effectively onboard new clients and maintain strong customer relationships to contribute to our company's growth. Your responsibilities will include assisting clients through Live Chat, telephone, and email in a friendly and helpful manner. You will be responsible for educating clients about our platforms, trading products, and account-related procedures. Maintaining a high standard of client communication and ensuring departmental KPIs are met are essential aspects of this role. Handling client complaints p...
Posted 4 months ago
3.0 - 7.0 years
5 - 8 Lacs
Hyderabad, Telangana, India
On-site
What you will do Greet clients and visitors with a positive, helpful attitude and assisting them in finding their way around the office Answering telephone calls in a professional manner, and routing calls as necessary within the office within security guidelines Maintains safe and clean reception area by complying with procedures, rules, and regulations Maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs Responding promptly to all requests pertaining to FB in a templated manner and provide suitable options as per standard timeline Organizing for all Travel related queries as per the requested options and timeline Regular rev...
Posted 5 months ago
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