Team Leader, Operations Algomatix Technology Pvt Ltd

1.0 - 5.0 years

0 Lacs

navi mumbai, all india

On-site

As the Telematics Customer Support Team Lead, your role involves overseeing a team specializing in telematics support to ensure efficient operations, technical accuracy, and a strong customer focus. Combining team leadership with industry expertise, you will be responsible for resolving escalated issues, optimizing processes, and maintaining service quality. Key Responsibilities: - Team Leadership: Guide and develop support representatives, provide feedback, and conduct performance reviews. - Support Operations: Manage telematics-specific inquiries, handle escalations, and ensure compliance with SLAs with customers. - Performance Monitoring: Track key metrics such as response time and CSAT, ...

Posted 1 month ago

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Telematics Customer Support Preferable - Crafting Careers

8.0 - 10.0 years

0 Lacs

navi mumbai, maharashtra, india

On-site

Need Telematics customer support for GPS Industries Post- Telematics Customer support Exp- 7=8, Years Salary- 8-9, Laks Location- Vashi Navi mumbai Job Summary The Telematics Customer Support Team Lead oversees a team specializing in telematics support, ensuring efficient operations, technical accuracy, and a strong customer focus. This role combines team leadership with industry expertise to resolve escalated issues, optimize processes, and maintain service quality. Key Responsibilities Team Leadership: Guide and develop support representatives, providing feedback and conducting performance reviews. Support Operations: Manage telematics-specific inquiries, handle escalations, and ensure com...

Posted 2 months ago

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Telematics Customer Support Team Algomatix Technology Pvt Ltd

1.0 - 5.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Telematics Customer Support Team Lead, your role involves overseeing a team specializing in telematics support to ensure efficient operations, technical accuracy, and a strong customer focus. You will combine team leadership with industry expertise to resolve escalated issues, optimize processes, and maintain service quality. Key Responsibilities: - Team Leadership: Guide and develop support representatives, provide feedback, and conduct performance reviews. - Support Operations: Manage telematics-specific inquiries, handle escalations, and ensure compliance with SLAs with customers. - Performance Monitoring: Track key metrics such as response time and CSAT, identify trends, and optimiz...

Posted 3 months ago

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Team Leader, Operations Algomatix Technology Pvt Ltd

1.0 - 5.0 years

0 Lacs

navi mumbai, maharashtra

On-site

The Telematics Customer Support Team Lead is responsible for overseeing a team specializing in telematics support, ensuring efficient operations, technical accuracy, and maintaining a strong customer focus. In this role, you will combine team leadership with industry expertise to resolve escalated issues, optimize processes, and uphold service quality. As the Team Lead, your key responsibilities will include guiding and developing support representatives, providing feedback, and conducting performance reviews to ensure the team's success. You will be responsible for managing telematics-specific inquiries, handling escalations, and ensuring compliance with SLAs with customers. Monitoring key ...

Posted 4 months ago

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BD Manager_India Streamax Technology Co., Ltd.

6.0 - 10.0 years

0 Lacs

karnataka

On-site

You will be joining Streamax Technology, a high-tech company founded in 2002 and listed as a high-tech enterprise on the Chinese main board. As a world leader in commercial vehicle video safety solutions, our mission is centered on creating a safe commercial vehicle driving environment with zero accidents, ensuring the safety of all travelers. As a part of Streamax's overseas marketing team, you will be working alongside a dedicated group of over 150 professionals who are driven by passion, growth, and efficiency. Since 2022, our team has significantly contributed to Streamax's revenue, exceeding 65% and continuing to rise. We are committed to globalizing Streamax's offerings, providing top-...

Posted 5 months ago

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