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Job Title: IVF & Surrogacy Calling Executive (International & Domestic)

Location: Upper Ground Floor, Metro Station, 2A/8A 63, opposite Kirti Nagar, Block 1, Kirti Nagar Industrial Area, Kirti Nagar, Delhi, 110015

Company: Bachan IVF Center Delhi

About Us:
Bachan IVF Center Delhi is a leading fertility and surrogacy centre committed to helping families build their dreams with compassionate, expert care. We have a pan-India presence and cater to both domestic and international clients.

Job Description:
We are seeking a dedicated IVF & Surrogacy Calling Executive to manage inbound and outbound calls, assist clients with inquiries, and maintain timely follow-ups for both international and domestic patients. The ideal candidate will be compassionate, organized, and experienced in customer service or healthcare coordination.

Key Responsibilities:

• Handle incoming and outgoing calls related to IVF and surrogacy inquiries.
• Maintain detailed records and timely follow-ups with prospective and existing clients.
• Provide accurate information regarding treatments, processes, and documentation.
• Coordinate with medical teams to ensure smooth patient experience.
• Manage international patient communications with professionalism and empathy.
• Support marketing and lead conversion efforts through consistent follow-up.

Qualifications:

• Excellent verbal communication skills in English; additional languages a plus.
• Prior experience in medical office, IVF centre, or healthcare customer service preferred.
• Strong organizational and interpersonal skills.
• Ability to handle sensitive information with confidentiality.
• Patient, empathetic, and detail-oriented.

Benefits:

• Competitive salary with performance incentives.
• Training and growth opportunities in a thriving healthcare sector.
• Supportive, respectful work environment.

How to Apply:
Interested candidates can send their resume and cover letter to info@fertilitycentreindia.com or WhatsApp at +91 98915 95807

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person