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Team lead Practo Technologies Private Limited

4.0 - 6.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Role Overview The Team Lead - Telemedicine (Payor Business) will be responsible for driving end-to-end virtual consultation operations for corporate (payor) clients. This role ensures seamless doctor allocation, service quality, SLA adherence, and a smooth experience for corporate employees availing telemedicine services. The leader will manage a team of coordinators/executives, collaborate with doctors and support teams, and drive operational excellence, customer satisfaction, and performance improvements in the payor telemedicine workflow. Key Responsibilities 1. Team Leadership & Performance Management Lead, mentor, and manage a team of telemedicine coordinators handling corporate telecon...

Posted 2 days ago

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