Contact Center AI Platform (CCAIP) Administrator BCE Global Tech

4.0 - 7.0 years

0 Lacs

bengaluru, karnataka, india

Remote

Back We're seeking a talented CCAIP Administrator to manage and optimize our AI-driven contact center platform. Key responsibilities include system configuration, integration with other tools, monitoring performance, and ensuring platform security. Ideal candidates should have strong knowledge of AI technologies, experience with contact center solutions, and excellent problem-solving skills. Join us to revolutionize customer service with AI! Key Responsibilities Perform administrative functions to support the operation of the contact center. Analyze, troubleshoot, and configure the CCAIP platform. Manage functions and reporting with CCAIP. Set up and configure cloud-based resources. Monitor ...

Posted 3 weeks ago

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Manager - Telecommunication Apollo Hospitals

8.0 - 13.0 years

12 Lacs

Chennai

Work from Office

Roles and Responsibilities Manage telecom technology infrastructure, including AMC (Annual Maintenance Contract) renewals and upgrades. Coordinate with vendors for technology upgrades and maintenance activities. Develop and implement effective telecommunications strategies to improve business outcomes. Ensure compliance with industry standards and regulations related to telecommunications networking. Oversee Avaya servers and network operations, ensuring optimal performance and reliability.

Posted 3 months ago

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