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- 2 years
2 - 4 Lacs
Bengaluru
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606523804 / 6364803282 / 6364822002 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 3 months ago
1 - 5 years
4 - 7 Lacs
Hyderabad, Pune
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad, PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606521172 / 9606553812 / 9901777673 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 3 months ago
4 - 8 years
4 - 8 Lacs
Noida
Work from Office
We are currently seeking a talented and dedicated individual to join our Ericsson team as an Engineer - (IP & Txn - Multivendor - Switch, Router & DWDM). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Enterprise network, DIA services, GPON. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Experience in Microwave vendors ( Huawei, SIAE, NEC, ZTE) Optical / DWDM / ASON knowledge on Huawei IP Product/Vendor knowledge on Huawei/ Cisco (at least one). Good Communication & trouble-shooting skills. Degree within / Telecommunication Engineering / Computer Science /Computer Engineering 4-8 years of relevant experience. Scripting/Python knowledge would be an added advantage.
Posted 3 months ago
4 - 8 years
3 - 7 Lacs
Noida
Work from Office
Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as an Engineer - (IP & Txn - Multivendor - Switch, Router & DWDM). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Enterprise network, DIA services, GPON. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Experience in Microwave vendors ( Huawei, SIAE, NEC, ZTE) Optical / DWDM / ASON knowledge on Huawei IP Product/Vendor knowledge on Huawei/ Cisco (at least one). Good Communication & trouble-shooting skills. Degree within / Telecommunication Engineering / Computer Science /Computer Engineering 4-8 years of relevant experience. Scripting/Python knowledge would be an added advantage.
Posted 3 months ago
6 - 7 years
8 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
In this role with your advanced technical and product support knowledge you will thrive in the Care service delivery team. In this global, 24x7 support environment, you will take ownership of complex troubleshooting cases, particularly at the solution/system level. You will also serve as the primary interface to R&D, escalating customer issues and ensuring their resolution through proactive follow-ups. You have: Engineering Graduate in Telecommunications/IT/Computer Science/Electronics with overall 6+ years of experience including 3+ years in IMS Domain (care/support/development). Practical experience and understanding of 3G,4G,5G Cellular Networks (UMTS, LTE, NR in Core domain) and IP Networks. Hands-on experience with Protocols like SIP, Diameter, TCP/IP/SCTP, UDP, SOAP, HTTP2, SS7, M3UA etc. It would be nice if you also had: Flexibility to travel for project/issue onsite in short notice and/or join customer critical activities. Fluency in spoken and written English. Identify and proactively solve demanding problems and communicate them to key stakeholders. Participate as an SME in the IMS/VoLTE technology area in customer issues via ticket handling and projects. Involve in emergency and 24/7 duty for global IMS customers. Drive implementation, Integration, Acceptance Test, Care & R&D for Telecommunication products like Application Servers, Session Border Controller, sCSCF, iCSCF, iBCF, BGCF,eCSCF. Manage 4G VoLTE Call flow, e.g., 4g-4g, eSRVCC, Conference, etc, 5G VoNR. Contribute in Root Cause Analysis for Complex Customer Tickets. Engage with virtual teams in a 24*7 environment and collaborate to arrive at a feasible solution.
Posted 3 months ago
- 4 years
3 - 4 Lacs
Noida
Work from Office
Info Edge have a Mega Walk-in drive in Noida. We are looking for Tamil/Gujarati/Odia experts for Customer Service (Voice Process) | 99acres.com vertical. If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 3rd May'25 (Saturday) Interview Time - 10:00AM - 4:00PM Venue - A88 ,Sector 2 ,Noida ( Nearest Metro -Noida Sector 15 ) Google Map - https://maps.app.goo.gl/SNRMN6RVx7CkY3Vk8 Contact Person - Vrinda Gupta Documents Required - Updated Resume in hard copy About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects. Job Objective - Job Description - It is 100% desk job and this role is to reach out to the pre generated leads contacts through calling, generate the needs in customer and create qualified leads for sales team. Role and Responsibility - Make 100-150 outbound calls on pre generated leads and find out qualified leads. Identified customer needs and wants to enhance customer experiences and boost lead generation. Assists the property buyers to make the right decision. Adhere quality parameters and ensure compliance of calls. Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties. Managed customer relations through communication and helpful interactions. Worked varied hours to meet seasonal and business needs. Completed daily logs for management review. Perks and Benefits: - 1. Pre generated data provided, no cold calling 2. No field job, all client dealing via outbound calls Please Note - Graduation is mandatory for role. Fluency is mandatory in Tamil/Gujarati/Odia and English (Read ,write and speak) Why Join Us This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/ Contact VRINDA GUPTA for more insights LinkedIn - https://www.linkedin.com/in/vriiindaa/ Email - vrinda.gupta@naukri.com Contact - 88 260 177 78
Posted 3 months ago
3 - 8 years
11 - 20 Lacs
Pune
Work from Office
We are seeking an experienced Software Developer with expertise in Java, Spring Framework, and Apache Camel. The ideal candidate will have 5-8 years of hands-on experience with open-source technologies, a deep understanding of integration solutions, and a solid background in developing reusable libraries and boilerplate code. This role offers the opportunity to work on complex integrations, library development, and system enhancements.. Work Experience 3 to 8 years of relevant experience in software development using agile or DevOps methodology Software development in telecommunication domain 1. Application Development: a. Develop, enhance, and maintain high-quality applications using Java and Spring Framework. b. Implement complex integration solutions using Apache Camel and develop custom routing and transformation logic as needed. c. Create modular, reusable code libraries to streamline development processes. 2. Integration Solutions: a. Utilize Apache Camel for designing and implementing data integration workflows, handling routing, and transforming messages. b. Understand and leverage Apache Camels capabilities for event-driven architectures and integration with multiple endpoints. 3. Spring Framework & Spring Boot: a. Develop applications using Spring and Spring Boot, effectively utilizing dependency injection and inversion of control (IoC) for component management. b. Differentiate and utilize both Spring Framework and Spring Boot based on project requirements. c. Apply Spring Framework annotations for building scalable and manageable applications. 4. Library and Boilerplate Development: a. Design and develop Java libraries to automate repetitive code tasks and create reusable components for efficient development. b. Create, document, and maintain boilerplate code to standardize development practices and improve productivity. 5. Database and Messaging Systems: a. Integrate with MongoDB and/or Apache Kafka for data storage, retrieval, and message processing as part of application workflows. b. Apply best practices for managing data transactions and messaging reliability. 6. Code Quality: a. Ensure code quality, maintainability, and adherence to software best practices.
Posted 3 months ago
2 - 7 years
4 - 6 Lacs
Pune
Work from Office
Hiring Technical Support Specialist – Telecom Domain Min 2 yrs post-grad exp in Intl. Voice/Basic IT Support CTC up to 6 LPA Work from Office- Pune 24/7 Rotational Shifts (Australian Hours) 5 Days Working | 2 Rotational Offs Virtual Interview
Posted 3 months ago
3 - 7 years
5 - 9 Lacs
Mumbai
Work from Office
About The Role Senior Process Manager - Paid Media Consultant Mumbai/Pune | Full-time (FT) | Technology Services Shift TimingsEMEA |Management LevelSPM | Travel RequirementsNA The ideal candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. The candidate should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. The role must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide development opportunities, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. Senior Process Manger Roles and responsibilities: Able to quickly learn & adapt to new changes and process Excellent communication & stakeholder Management Good at training & documentation Collaborate with MarTech and Ops teams to implement functionalities and ensure operational readiness Exhibit strong communication skills to effectively manage stakeholder requirements and clearly articulate needs Act as a bridge between business and technical teams when necessary, ensuring seamless translation of business requirements into technical specifications and vice versa Proactively engage in project management activities including progress reporting, risk assessment, and mitigation strategies Ensure that all projects are delivered on-time, within scope and within budget Define project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Create and maintain comprehensive project documentation Remain updated with developments in paid media platforms, applying insights effectively in daily operations Work with senior stakeholders and build alliances and partnerships with existing and new clients Prepare & present client facing weekly/ monthly/ quarterly business summary report Should be flexible in working hours Technical and Functional Skills: 8 to 10 years of Experience in Paid media campaigns e2e Management Hands on experience in any media platforms like Google, FB, Twitter, Bing, TTD, Linkedin etc. Proficient in at least either Display OR SEM / Social Channels; preferred to have both Understanding of Ad-Tech across any channels / platforms Able to understand all data & privacy laws and impact on media platforms Able to define and optimize deliverables and technical implementation with Ops teams Understand tagging, tracking and measurement for media campaigns Experience in any tag management system and mobile measurement platforms is a plus. About eClerx eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. About eClerx Technology eClerxs Technology Group collaboratively delivers Analytics, RPA, AI, and Machine Learning digital technologies that enable our consultants to help businesses thrive in a connected world. Our consultants and specialists partner with our global clients and colleagues to build and implement digital solutions through a broad spectrum of activities. To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law
Posted 3 months ago
2 - 5 years
4 - 8 Lacs
Pune
Work from Office
About The Role Process Manager - GCP Data Engineer Mumbai/Pune| Full-time (FT) | Technology Services Shift Timings - EMEA(1pm-9pm)|Management Level - PM| Travel Requirements - NA The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Roles and responsibilities: Participate in Stakeholder interviews, workshops, and design reviews to define data models, pipelines, and workflows. Analyse business problems and propose data-driven solutions that meet stakeholder objectives. Experience on working on premise as well as cloud platform (AWS/GCP/Azure) Should have extensive experience in GCP with a strong focus on Big Query, and will be responsible for designing, developing, and maintaining robust data solutions to support analytics and business intelligence needs. (GCP is preferable over AWS & Azure) Design and implement robust data models to efficiently store,organize,and access data for diverse use cases. Design and build robust data pipelines (Informatica / Fivertan / Matillion / Talend) for ingesting, transforming, and integrating data from diverse sources. Implement data processing pipelines using various technologies, including cloud platforms, big data tools, and streaming frameworks (Optional). Develop and implement data quality checks and monitoring systems to ensure data accuracy and consistency. Technical and Functional Skills: Bachelors Degree with 5+ years of experience with relevant 3+ years hands-on of experience in GCP with BigQuery. Good knowledge of any 1 of the databases scripting platform (Oracle preferable) Work would involve analysis, development of code/pipelines at modular level, reviewing peers code and performing unit testing and owning push to prod activities. With 5+ of work experience and worked as Individual contributor for 5+ years Direct interaction and deep diving with VPs of deployment Should work with cross functional team/ stakeholders Participate in Backlog grooming and prioritizing tasks Worked on Scrum Methodology. GCP certification desired. About eClerx eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. About eClerx Technology eClerxs Technology Group collaboratively delivers Analytics, RPA, AI, and Machine Learning digital technologies that enable our consultants to help businesses thrive in a connected world. Our consultants and specialists partner with our global clients and colleagues to build and implement digital solutions through a broad spectrum of activities. To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law
Posted 3 months ago
3 - 6 years
6 - 16 Lacs
Mumbai
Work from Office
Distribution Modernisation Engineer: A bachelor ’s degree in civil/electrical engineering, with 2-5 years of experience working on power distribution line projects, are prerequisites. competent in a variety of distribution design knowledge, including pole loading, voltage calculation, ROW documents, and other material terminology used in the distribution domain. Software knowledge to execute the design work, such as ArcGIS, ArcFM, AUD, AutoCAD, DDSS, ESRI, or any other relevant software, will be preferred. A good understanding of the pole analysis using various tools such as Pole Foreman, Spida-Calc, Katapult, and O-Cal will be an added advantage. Job Location : Mumbai Role and Responsibilities: Prepare layouts, designs, and reports to be carried out in accordance with relevant codes of practice, standards, regulatory authorities, and clients' requirements. All under a suitable level of supervision from a senior engineer. Carry out appropriate reviews of submissions and provide review reports. Participate in technical meetings with clients. Provide specialist knowledge input and keep up to date with the latest developments in particular fields. Keep a diary of events, record and program time spent on each task and maintain technical records. Ensure that all duties are carried out according to the company's Quality Systems Procedures. Liaise with staff from other business units and groups. Analysing and interpreting data an d information. - Qualifications Bachelor’s degree in civil/electrical engineering, with 2-5 years of experience. Minimum 1 year of distribution experience. Proven verbal and written communication and IT (office packages) skills. Track record in finding solutions to complex problems within deadlines. Knowledge of overhead construction methods and distribution system equipment. Experience with various distribution design tools, as well as GIS to aid in design. Knowledge regarding easements, right-of-way, and permitting. Strong analytical and problem-solving skills. Capable of devising new, more efficient approaches to solving problems and processes. Knowledge of utility telecommunications, distributed energy resource integration, and advanced distribution technologies is a plus. Strong analytical capability and an interest in electrical power systems. Flexibility to work in different roles for different clients both locally and worldwide.
Posted 3 months ago
2 - 4 years
2 - 3 Lacs
Madurai, Karur, Krishnagiri
Work from Office
JIO O&M Field work Tower maintenance UBR,Wifi ENodeb, ISC related works Maintain PM and CM wihtin SLA
Posted 3 months ago
1 - 5 years
2 - 4 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Role & responsibilities telecom sales campaign for Noida location, need candidates with excellent comms 1 year sales experience. Preferred candidate profile inetrnational voice experience required telecom experience
Posted 3 months ago
1 - 5 years
4 - 7 Lacs
Hyderabad
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @6364808230 / 6364822002 / 9901777673 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 3 months ago
0 - 5 years
4 - 7 Lacs
Bengaluru
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9901777673 / 9606557106 / 6364822002 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 3 months ago
4 - 8 years
9 - 12 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
We are looking for an experienced and driven Business Development Manager to join our team . The ideal candidate will have a background in selling 5G/4G telecom products or solutions , preferably to OEMs or through direct experience in the telecom test and validation space . Role & responsibilities Identify, qualify, and pursue business opportunities in the 5G/4G telecom ecosystem Develop and maintain strong relationships with OEMs, telecom vendors , and network operators, system integrators. Own the end-to-end sales cycle: lead generation, solution demo, proposal creation, RFP/RFI handling, pricing, and negotiation Present Rebacas products and solutions to both technical and executive-level stakeholders Create tailored value propositions and sales pitches based on customer needs Collaborate with internal teams (product, delivery, and marketing) to align solutions with market demand Represent Rebaca at industry events and client engagements Preferred candidate profile 4+ years of experience in B2B telecom sales, with minimum 2 years selling 5G/4G products or solutions Experience working with or selling to OEMs or telecom testing/validation companies. Proven ability to sell technical telecom products such as test tools, validation solutions, RAN/Core technologies , or network orchestration platforms Solid understanding of 5G/4G technologies , including RAN, Core, MEC, and Network Slicing Strong communication, presentation, and client engagement skills Pre Sales and Product managers are not eligible for this role. This is a pure Business development profile.
Posted 3 months ago
7 - 10 years
25 - 30 Lacs
Chennai, Pune, Delhi
Work from Office
GRC Lead will manage and strengthen our Governance, Risk, and Compliance (GRC) initiatives for Managed Security Services (MSS) within the Telecom sector. The GRC Lead will be responsible for ensuring that the services we provide to our telecom clients adhere to industry standards, regulatory requirements, and robust risk management practices. This individual will play a key role in aligning our security services with client business objectives, improving our security posture, and ensuring compliance with telecom-specific regulations and frameworks. You have: 7+ years of experience in Governance, Risk, and Compliance (GRC), with at least 3 years in telecom or Managed Security Services (MSS) with a degree in Telecommunication Engineering, Computer Science, Information Security, or a related field (B.E/B.Tech/M.E/M.Tech/MCA). Expertise in telecom-specific security technologies: Firewalls, IDS/IPS, SIEM, encryption, access management, and incident response platforms. Experience working with security and compliance frameworks: ISO 27001, NIST CSF, PCI-DSS, GDPR, NIST SP 800-53, ETSI EN 303 645, also telecom infrastructure, including MPLS, 5G, IoT, and SDN/NFV. Familiarity with GRC tools such as RSA Archer, ServiceNow GRC, or MetricStream. Experience in telecom risk management processes, regulatory assessments, and vendor risk governance. It would be nice if you also had: Industry certifications such as CISM, CISA, CISSP, CRISC, ISO 27001 Lead Auditor/Implementer, TOGAF, or ITIL. Experience in stakeholder management, including executive communication, regulatory liaison, and conflict resolution with auditors or vendors. Strong analytical, negotiation, and project management skills in a cross-functional, multicultural telecom environment. Provide security governance leadership tailored to telecom networks, including mobile, 5G, SDN/NFV, and MPLS environments. Lead risk assessment, threat modeling, and management activities for telecom networks and emerging technologies like IoT and cloud. Ensure compliance with global and local telecom regulatory requirements (e.g., TRAI, DoT, GDPR, FCC, ETSI) through audits, reviews, and reporting. Manage and maintain telecom-specific security policies, technical and administrative controls, and compliance frameworks (ISO 27001, NIST, PCI-DSS). Act as the prime security and compliance interface towards customers, internal teams, auditors, subcontractors, and third-party suppliers. Develop and maintain a risk register, tracking treatment plans and mitigation strategies across client environments. Provide proactive consultation and guidance to customers regarding security best practices and compliance requirements. Oversee incident and crisis response activities to minimize business impact and regulatory exposure, ensuring adherence to notification guidelines. Ensure vendor security due diligence, contract compliance, and ongoing third-party risk monitoring within the telecom supply chain.
Posted 3 months ago
7 - 12 years
19 - 34 Lacs
Pune
Work from Office
Domain Architect CTC - 34L to 35 L Total exp and relevant exp - 7 y Telecom exp must 3 year POSITION SUMMARY We are seeking an experienced Domain Architect specializing in CPQ (Configure, Price, Quote), COM (Customer Order Management) and Commercial Analysis solutions within the telecommunications sector. The ideal candidate will have extensive experience designing scalable solutions tailored to telecom-specific challenges, including product catalog complexity, bundling, and real-time service provisioning. This role is pivotal in enhancing customer experiences, streamlining order management, and driving innovation in the telecom domain. This is a strategic role with delivery influence and architecture authority across CPQ/COM domains. Youll be working closely with C-level stakeholders, product owners, and engineering leads to drive innovation and digital transformation in telecom BSS. KEY ACCOUNTABILITIES As a Domain Architect, you will play a crucial role in the high-level design and low level design lifecycle. Strategic Leadership • Define and implement architectural roadmaps for CPQ/COM aligned with digital business strategies. Influence transformation initiatives across pricing, bundling, and order orchestration. Solution Design and Architecture • Design scalable, high-performance CPQ/COM architectures addressing telecom-specific needs (e.g., bundling, provisioning, SLA-driven fulfillment). Ensure compliance with TMF ODA and Open APIs. Ensure solutions are scalable, maintainable, and meet business requirements. Technology Expertise • Apply hands-on experience with platforms like Amdocs, Netcracker, Salesforce CPQ. Lead integration with OSS/BSS systems and cloud-native components. Collaboration • Engage with business and technical stakeholders to drive cross-domain solutioning. Provide technical guidance to Technical Business Analysts and Technical Product Owners on work assigned to Engineering. Align architecture delivery with development, testing, and operations teams. Governance • Participate and showcase in architecture reviews, define governance frameworks, and enforce best practices. Ensure alignment with industry standards (eTOM, TMF, MEF). Continuous Improvement • Identify opportunities for automation and modernization. Track telecom advancements like 5G, IoT, and network slicing for architectural adoption. Mentorship and Leadership • Mentor Mid-level & Senior Engineers, providing guidance and support. Foster a collaborative and innovative team environment. Problem Solving • React to production incidents within SLAs. Provide multiple viable solutions with clearly articulated advantages and disadvantages. QUALIFICATIONS / EXPERIENCE / KNOWLEDGE REQUIRED Proficiency levels: Foundational/Proficient/Advanced/Expert Criteria Proficiency Must/Nice-to-have Education Bachelor's or Masters in Computer Science, IT, or Telecom Must Industry Experience 7+ years in IT architecture, 3+ in telecom CPQ/COM Must Domain Expertise Telecom CPQ/COM Solution Design/Architecture, OSS/BSS Integration Must Tools & Platforms Amdocs, Netcracker, Salesforce CPQ, Ericsson, custom OSS/BSS Must Standards & Frameworks TOGAF, TM Forum, eTOM, Open APIs Must Tech Stack Familiarity APIs, Microservices, Cloud (AWS/Azure), Middleware Must Emerging Tech 5G, IoT, Network Slicing Nice Methodologies Agile/Scrum, DevOps, CI/CD Nice
Posted 3 months ago
6 - 12 years
9 - 15 Lacs
Hyderabad
Work from Office
Developing CMOS embedded memories such as SP SRAM, DP SRAM, Register File, TCAM, and ROM. Leading and mentoring a team of engineers, enhancing workflows and methodologies. Designing architecture and circuit implementation for ultra-high-speed, ultra-low-power, or high-density designs. Performing schematic entry, circuit simulation, layout planning, and supervision. Verifying and validating designs to ensure high quality and performance. Interfacing with CAD and Frontend engineers to automate memory compilers and generate EDA models. Developing and verifying bit cells, driving physical layout design and verification. Providing support and performing additional duties as required. The Impact You Will Have: Enhancing the development of cutting-edge CMOS embedded memory technologies. Leading a team to achieve high-performance and efficient design solutions. Innovating and improving design methodologies and workflows. Ensuring the successful implementation of memory designs in various applications. Contributing to the overall success and innovation of Synopsys technology offerings. Driving the future of high-performance silicon chip and software content development. What You ll Need: Bachelor s or Master s degree in Electrical Engineering, Telecommunication, or related fields. Proficiency in CMOS memory design, circuit simulation, and memory layout design. Experience with layout parasitic extraction and verification tools. Programming skills in C-Shell, Perl, C++, or JavaScript. Excellent analytical, problem-solving, and attention-to-detail skills. Ability to develop comprehensive documents, reports, and presentations. Proficiency with Microsoft Office tools: Word, Excel, PowerPoint, SharePoint, and Outlook. Self-motivated, self-directed, and well-organized with strong leadership abilities. Strong command of English, both verbal and written. Excellent interpersonal communication and teamwork skills
Posted 3 months ago
10 - 12 years
13 - 15 Lacs
Hyderabad
Work from Office
Developing CMOS embedded memories such as SP SRAM, DP SRAM, Register File, and ROM. Designing architecture and circuit implementation, focusing on ultra-high speed, ultra-low power, or high-density design portfolios. Performing schematic entry, circuit simulation, layout planning, layout supervision, design verification, and validation. Interfacing with CAD and Frontend engineers for memory compiler automation, EDA model generation, and full verification flow. Performing bit cell development and verification, and driving physical layout design and verification. Providing support and/or performing other duties as assigned and required. The Impact You Will Have: Driving innovation in CMOS embedded memory design. Enhancing the performance and efficiency of our memory products. Leading and mentoring a team of engineers to achieve project goals. Ensuring the successful execution of design, simulation, and verification processes. Collaborating with cross-functional teams to optimize design workflows. Contributing to the continuous improvement of our design methodologies and tools. What You ll Need: Bachelor s or Master s degree in Electrical Engineering, Telecommunication, or related fields. Minimum 10 years of memory design experience with the ability to lead a team of at least 5 people. Proficiency in CMOS memory design, circuit simulation, memory layout designs, layout parasitic extraction, and knowledge of layout verification tools and debugging techniques. Programming capability in C-Shell, Perl, with C++ or JavaScript being a plus. Excellent analytical and problem-solving skills with attention to detail. Who You Are: Self-motivated, self-directed, and well-organized. Strong analytical, problem-solving, and negotiation skills. Ability to lead and mentor trainees and junior engineers. Proficient in Microsoft Office tools. Strong command of English, both verbal and written. Professional, with critical/logical thinking and a focus on future goals. Highly committed to continuous learning and professional development
Posted 3 months ago
3 - 5 years
15 - 20 Lacs
Bengaluru
Work from Office
About The Role Group Description The Oracle Communications 5G and Policy Management System Architecture Teams mission is to increase the business value of Oracle Communications solutions for customers and Oracle by Ensuring the integrity and consistency of products and cloud services. Evaluating and recommending new processes, technologies, patterns, and methods. Maximizing the appropriate use of Oracle assets and minimizing duplication. Bridging groups within the product development organization, across the business unit, and across Oracle. Identifying and communicating engineering best practices for software development, testing, and automation. Participating in industry standards work groups applicable to 5G and policy management. Contributing to customer engagement activities for 5G and policy management solutions. Role Summary The primary technology focus of this role involves the Oracle Communications Cloud Native Core and Policy Management products and associated end-to-end solutions. Broad and deep knowledge of topics such as 4G and 5G telecommunications core networks, software development, service-based architecture, cloud-native principals, high-availability, security, networking, scaled agile frameworks, and CI/CD is highly desired. The role is technical hands-on in nature and involves providing software architectural leadership to multidisciplinary agile software development projects, with an emphasis on architecting, designing, and prototyping communications solutions, communications software components, microservices, and tools for deployments in both public and private clouds. Typical Duties and Responsibilities Using business goals, requirements, and priorities as inputs, architect and design complex and innovative mobile core network solutions and software elements by leveraging existing Oracle offerings, open-source components, and new components developed by Oracle to address critical business needs of Oracle customers. Lead and participate in highly technical discussions, and provide solution proposals and guidance to both business planners and to communications products engineering teams. Assess communications solutions either in pre-sales or post-sales stages and provide guidance to internal and external parties to ensure successful implementations and uptake of best practices. Manage competing, changing priorities effectively and handle input from many internal and external collaborators and stakeholders. Structure and execute plans for a given project in challenging environments with a minimum of guidance. Closely collaborate with high-caliber peers and a variety of teams and groups in a highly dynamic environment- Developers, Product Managers, Senior Leaders, Pre-Sales, Consulting, Documentation, Support, among others. Identify recurring patterns and solutions and generalize these for broader re-use across the entire ecosystem- Oracle, Partners, and Customers. Identify common pain points in Oracle Communications products and solutions and propose alternatives to improve them. Monitor and analyze industry trends, innovative technology offerings, and development best practices, and propose strategies by which Oracle Communications teams and products should leverage them. Desired Qualifications , Skills, and Experience: Strong foundation in software architecture, design, and coding of complex software systems. Experience in one or more of the following programming languagesJava, C++, Python, SQL, Go, and C. Good understanding of cloud architecture and hybrid on-premises / cloud designs.An ideal candidate has a working knowledge of public clouds, and particularly Oracle Cloud. Strong technical skills and a system-wide vision including all aspects of the cloud ecosystem- networking, security, integration, CI/CD among others. An ideal candidate has technical and functional experience in 4G and/or 5G telecommunication core networks. Familiarity with the 3GPP 5G control plane network functions is a plus. An ideal candidate has experience in highly-distributed, highly-performant, geo-redundant software systems. Highly motivated, self-starter with a quick learning style and a strong ambition to remain up to date with current technologies and trends. An ideal candidate understands the need to balance continuous personal development and non-work life with the pressures of delivery. Exceptional analytical and critical reasoning skills capable of flexible and lateral thinking. An ideal candidate has excellent problem-solving skills, develops and analyzes options/hypotheses objectively, and is able to apply industry best practices. Ability to actively lead technical discussions with customers, partners, and other Oracle teams. An ideal candidate has good communication skills (both written and verbal) with the ability to effectively communicate with customers and executives, succinctly articulate business impacts, translate technical information into layperson and business terms, concisely storyboard' complex problems, solutions, and approaches in a manner appropriate for diverse audiences. An ideal candidate produces high-quality deliverables that can be used as architectural runway by product development teams. An ideal candidate serves as technical strategist, advisor, and engineering mentor, and has a natural inclination to coach- through training, public forums, blogs, and conferences. An ideal candidate has a basic understanding of CNCF open-source projects and non-Oracle 5G products and solutions. Career Level - IC5 Responsibilities Typical Duties and Responsibilities for a 5G System Architect Using business goals, requirements, and priorities as inputs, architect and design complex and innovative mobile core network solutions and software elements by leveraging existing Oracle offerings, open-source components, and new components developed by Oracle to address critical business needs of Oracle customers. Lead and participate in highly technical discussions, and provide solution proposals and guidance to both business planners and to communications products engineering teams. Assess communications solutions either in pre-sales or post-sales stages and provide guidance to internal and external parties to ensure successful implementations and uptake of best practices. Manage competing, changing priorities effectively and handle input from many internal and external collaborators and stakeholders. Structure and execute plans for a given project in challenging environments with a minimum of guidance. Closely collaborate with high-caliber peers and a variety of teams and groups in a highly dynamic environment- Developers, Product Managers, Senior Leaders, Pre-Sales, Consulting, Documentation, Support, among others. Identify recurring patterns and solutions and generalize these for broader re-use across the entire ecosystem- Oracle, Partners, and Customers. Identify common pain points in Oracle Communications products and solutions and propose alternatives to improve them. Monitor and analyze industry trends, innovative technology offerings, and development best practices, and propose strategies by which Oracle Communications teams and products should leverage them.
Posted 3 months ago
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