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5.0 - 10.0 years

1 - 5 Lacs

pune

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Wireless Technologies Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Manage and prioritize support tickets to ensure timely resolution.- Conduct root cause analysis for recurring issues and implement preventive measures.- Develop and maintain technical documentation for troubleshooting and knowledge sharing.- Stay updated with the latest industry trends and technologies to provide effective support. Professional & Technical Skills: - Must To Have Skills: Proficiency in Wireless Technologies Operations.- Strong understanding of network protocols and wireless communication standards.- Experience in troubleshooting and resolving wireless network issues.- Knowledge of network security principles and best practices.- Familiarity with network monitoring tools and performance optimization techniques. Additional Information:- The candidate should have a minimum of 5 years of experience in Wireless Technologies Operations.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

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3.0 - 5.0 years

11 - 16 Lacs

gurugram

Work from Office

About The Role Job Title - GN - SONG - Service - Amazon Connect Analyst Management Level: 11-Analyst Location: Gurugram, DDC1A, NonSTPI Must-have skills: Contact Center Strategy Good to have skills: Strong problem-solving skills, adaptability to changing business needs, and expertise in cross-functional collaboration. Job Summary : As part of the team, you will work on transformative engagement driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Roles & Responsibilities: Lead and contribute to engagements around the design and implementation of innovative service strategies across various industries, focusing on enhancing customer value and operational efficiency. Design and orchestrate seamless and efficient service delivery models, leveraging technology and human-centered design principles. Conduct in-depth market research and competitive analysis to identify emerging trends and best practices in service design. Collaborate with cross-functional teams (e.g., technology, operations, product development, client business functions) to develop and implement service design solutions. Develop and implement customer journey maps, identifying key touchpoints, pain points, and opportunities for improvement. Develop and present compelling proposals and presentations to clients, articulating the value proposition of service design solutions. Manage project timelines, budgets, and resources effectively, ensuring project deliverables are met on time and within scope. Stay abreast of the latest advancements in service design methodologies, technologies, and industry best practices and demonstrate though leadership Professional & Technical Skills: Proven experience in service design, customer experience management, or a related field. Strong understanding of service design methodologies, including journey mapping, service blueprinting, and design thinking. Experience in conducting user research, data analysis, and competitive analysis. Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving skills with the ability to think strategically and creatively. Experience working in a fast-paced, client-facing environment. Proficiency in relevant software tools (e.g., design software, data analysis tools) Proficiency in assessing UI/UX Deep understanding of specific industries preferred (e.g., financial services, healthcare, telecommunications, retail) and their unique service challenges and opportunities. Familiarity with technology trends and emerging technologies (e.g., AI, IoT, blockchain, cloud computing) and their potential impact on service delivery. Awareness of relevant regulations and compliance requirements related to service delivery in different industries. Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture Qualification Experience: 3 to 5 Years Educational Qualification: Any Degree

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3.0 - 8.0 years

1 - 5 Lacs

pune

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Wireless Technologies Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your exceptional communication skills to provide high-quality support, ensuring that client issues are accurately defined and resolved through your in-depth product knowledge. Your role will be crucial in maintaining the integrity and performance of our world-class systems, contributing to overall client satisfaction and operational excellence. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate training sessions for new team members to enhance their understanding of system operations.- Develop and maintain comprehensive documentation of client interactions and resolutions to improve future support efforts. Professional & Technical Skills: - Must To Have Skills: Proficiency in Wireless Technologies Operations.- Strong understanding of network protocols and wireless communication standards.- Experience with troubleshooting and resolving issues related to wireless technologies.- Ability to analyze system performance and implement improvements.- Familiarity with client relationship management tools and techniques. Additional Information:- The candidate should have minimum 3 years of experience in Wireless Technologies Operations.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

1 - 5 Lacs

pune

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Wireless Technologies Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve system or application issues.- Document client issues and resolutions for future reference.- Collaborate with cross-functional teams to enhance system performance.- Stay updated on industry trends and technologies to provide innovative solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Wireless Technologies Operations.- Strong understanding of network protocols and wireless communication standards.- Experience in troubleshooting and resolving technical issues related to wireless technologies.- Knowledge of network security principles and best practices.- Hands-on experience in configuring and optimizing wireless networks. Additional Information:- The candidate should have a minimum of 3 years of experience in Wireless Technologies Operations.- This position is based at our Indore office.- A 15 years full-time education is required. Qualification 15 years full time education

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2.0 - 6.0 years

9 - 13 Lacs

mumbai

Work from Office

We are looking for Customer Strategy and Applied design focused on Strategy & Operations. The role involves responsibility for leading a discrete work stream or module on a large-scale project or overall delivery lead in case of short term/ small scale engagement. The key focus sectors would be TMT organizations. For instance, on a Strategy project for a telecommunication company, focused on recommending strategies for revenue uplift involving conducting primary/ secondary research, analyzing competitor landscape, strategies, pricing models and market share, deep dive analysis on selected KPIs, data analytics, building a financial model to estimate potential revenue and costs under different scenarios, identify key regulatory considerations and partnership opportunities, developing go-to-market strategy and presenting findings/ recommendations to the client s leadership teams. The extent of analysis, hands-on implementation expected varies from case to case, and depends on the size of the team and scope of the project. The responsibilities can include: Build and maintain a solid understanding of the clients business objectives and processes to become a trusted advisor for all issues related to business strategy, operations, performance, revenue generation and cost optimization. Develop/define & implement strategic programs to enhance business penetration & increase revenues for the client, or rationalize costs. Identify and make recommendations for actions to improve business performance and drive incremental revenue. Working with internal teams , and clients to develop and implement long term and short term engagement objectives and work plan Thinking through a solution lens and working with client and Deloitte s teams to deliver engagements Leading small client and internal teams to understand, design, enhance, confirm and deliver objectives of the engagement Working in alignment with the internal and client team to ensure a streamlined delivery model with seamless integration of the final deliverable across modules Communicating, analysis, recommendations and status updates in both written and oral communication with internal and client leadership Report writing and preparation of final deliverable Assisting seniors in responding to client requests, RFPs and problem statements with proposals Building the relationship between Deloitte and the client s project team Job Qualifications: Successful candidates will have a degree from a top-tier MBA, Engineering, BBA or B.Com. and the ability to meet each of the following criteria: In telecom business, operating model, product & pricing strategies, marketing, sales-distribution, and data analysis techniques A strong and demonstrated interest in consulting specially in thinking through large and complex engagements Background or experience (through coursework or employment) in TMT organization (optional for freshers) Excellent academic credentials for both undergraduate and graduate coursework Outstanding interpersonal and communication skills, both written and verbal. Leadership qualities, project management skills, and the ability to mentor Willingness and ability to take initiative and learn independently Candidates from all academic backgrounds are encouraged to apply Willingness for long term international or domestic travel Personal Qualities Valued: Passionate in participating and working on complex engagements and opportunities Intellectually powerful and agile: curious, rigorous, and creative Emotionally intelligent: high ability to build strong relationships that inspire openness and trust; to collaborate in teamwork settings with colleagues and clients; and to balance inquiry and advocacy in all personal interactions Comfortable with working on difficult issues where there can be no definitive right answer; patient in the face of uncertainty, complexity and ambiguity Capable of working on multiple, overlapping tasks in a fast-paced environment Able to take initiative and make things happen with moderate supervision and guidance

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2.0 - 5.0 years

5 - 9 Lacs

noida

Work from Office

Job Description Summary Come Join Our Software Integration Team!! Our main activity consists in setting up GE Vernova software in different environments for internal and external customers, supporting project activities and providing expertise in tailoring the components based on requirements. We have a hybrid work environment as we work from home, the office and travel to customer sites as needed. The integration engineer is a key member in all projects, being engaged throughout the full lifecycle (Development, Factory Acceptance Tests, Site Acceptance Tests, Cutover, Support). Job Description GE Vernova allows us to bring a significant contribution to the Worldwide Electrical Energy context. Delivering on life-critical solutions we are deeply immersed into the worlds of Transmission, Distribution, Asset Management and Market Management making sure we shape how the energy landscape looks today and tomorrow. Our teams breathe software-life into R&D, Services and Support for GE Vernova Electrification Softwares products while liaising with stakeholders and customers all around the globe. GE Vernova is a global provider of software, hardware, services, and expertise in automation and embedded computing. We offer a unique foundation of agile and reliable technology providing customers a sustainable competitive advantage in the industries they serve, including energy, water, consumer packaged goods, oil & gas, government & defense, and telecommunications. The activity within this office consists of development and implementation of: Energy Management Systems (EMS) Distribution Management Systems (DMS) Different specialized teams for distinct technical fields contribute to the realization of these systems. (hardware, communications, databases, HMI, applications). One of the activities, carried out in the mentioned context, is engineering for specific monitoring and control of power systems applications (power flow, short-circuit calculation state estimator, contingency analysis, optimization in power systems, voltage control, load frequency control, power reserve management, load forecast, stability analysis, transient regimes, modeling of the equipment, of the automation and protection systems in power plants and of the power grids, energy market models). Main job responsibilities: Development of the mathematical models of the physical phenomena in the power systems Software development for real-time applications (code, testing) Carrying out the analysis to define the specifications for the real time monitoring and control systems Commissioning of the EMS, DMS systems Engineering and code development for the EMS, DMS systems that meets the high standards. Parameterization, optimization, testing of EMS, DMS systems Databases management Good technical background is required. The development of professional skills is achieved, in time, by involvement in the team activities and by trainings. Knowledge of the power systems phenomena and processes and related mathematical models(power flow, state estimator, short-circuit analysis, contingency analyst, voltage control, load-frequency control, power systems optimal regimes, load forecast, stability analysis, transient analysis, modeling of equipment and of automation and protection systems in power plants and power grids, DTS, models for the energy market) C C ++ programmer skills or similar Exposure in Modelling of SCADA and Power System Analyst Applications Familiarity or development experience on Windows OS or UNIX OS Qualifications Requirements Master's degree in Power Systems with 2 to 5 years of experience in the PSA Domain Troubleshooting skills Fluent in English Ability and willingness to travel Desired Characteristics Technically good performer who can integrate and test complex software systems to completion with a minimal supervision Excellent communication skills (verbal and written) Rigorous, methodical, well organized and self-disciplined Take initiatives, good trouble-shooter and autonomous Adaptability, reactivity and Availability Ability to analyze complex topics and make a verbal/written synthesis Ability and willingness to travel Network & Links Internal: Operations, Product Development, Tendering, and Maintenance & Support External: Customers, Partners Performance Measurement On Time Delivery Costs deviation + Committed budget (effort) deviation Software Delivery Processes Compliance Customer Satisfaction In collaboration with Methods & Tools Drive excellence in execution through continuous improvement and change management to implement competitiveness improvement initiatives (costs base reduction, lead time reduction, DevOps framework, productivity improvement, quality improvement) Monitor the efforts performance measurement indicators In collaboration with Maintenance & Support Ensure a smooth transfer to maintenance of ending projects through coordinated knowledge transfer. Can be solicited to provide some back-end support to maintenance team as part of the maintenance contract Customer Management Comply and contribute to elaboration of relevant Quality Procedures, work instructions and Processes in Quality Management System Report or resolve any process non-conformances in a timely manner Health and Safety Sets the example by demonstrating the proper acts and actively observes work conditions. Routinely observes routines and behaviors of others and provides immediate feedback regarding unsafe behavior and celebrates achievements or safe behaviors. Actively and routinely promotes the identification of hazards and near misses.

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5.0 - 8.0 years

7 - 11 Lacs

noida

Work from Office

Job Description Summary Come Join Our Software Integration Team!! Our main activity consists in setting up GE Vernova software in different environments for internal and external customers, supporting project activities and providing expertise in tailoring the components based on requirements. We have a hybrid work environment as we work from home, the office and travel to customer sites as needed. The integration engineer is a key member in all projects, being engaged throughout the full lifecycle (Development, Factory Acceptance Tests, Site Acceptance Tests, Cutover, Support). Job Description GE Vernova allows us to bring a significant contribution to the Worldwide Electrical Energy context. Delivering on life-critical solutions we are deeply immersed into the worlds of Transmission, Distribution, Asset Management and Market Management making sure we shape how the energy landscape looks today and tomorrow. Our teams breathe software-life into R&D, Services and Support for GE Vernova Digitals products while liaising with stakeholders and customers all around the globe. GE Vernova is a global provider of software, hardware, services, and expertise in automation and embedded computing. We offer a unique foundation of agile and reliable technology providing customers a sustainable competitive advantage in the industries they serve, including energy, water, consumer packaged goods, oil & gas, government & defense, and telecommunications. Role Summary In this role, you will have end-to-end responsibility on the Software System Integration part of large and complex IT projects associated to the management of electrical grid Transmission, Distribution and Market to meet the schedule, cost and quality commitments. In the context of Software Solutions (SWS) projects execution within the Services organization, the Solution Integrator makes sure all the various software applications and databases used for a Solution work together without compromising overall information system integrity. To accomplish this role the Senior Solution Integrator must be able to communicate effectively and work collaboratively with Implementation Services teams including Delivery Managers, Software Factories, Delivery Centers, and with the customer. Main job responsibilities: Software applications installation, configuration, and troubleshooting. Software solutions customization. Databases installation and configuration. Systems implementation and performing the acceptance tests ( on site, with the customer ) Integration Testing to identify the issues as solution configuration issue or product defects Support the Design Team for AEMS/ADMS systems Qualifications Requirements Engineer, Master or Bachelor's degree from an accredited university or college (or a high school diploma General Educational Development with proven years of experience in Services). Ideal subjects: Computer Science, IT Networking, Software Integration and Deployment. Basic knowledge of software systems integration, development, testing and commissioning with 5 to 8 years of experience. Basic technical knowledge is expected in the following domains, ordered by priority: Windows Server 2016/2019/2022 and/or RHEL 7/8 configuration and administration Basic Knowledge of Software configuration and deployment management Scripting development with any of the following: PowerShell / Perl / Python / batch / bash Relational databases: SQLServer/Oracle Troubleshooting skills Fluent in English Ability and willingness to travel Desired Characteristics Technically good performer who can integrate and test complex software systems to completion with a minimal supervision Excellent communication skills (verbal and written) Rigorous, methodical, well organized and self-disciplined Take initiatives, good trouble-shooter and autonomous Adaptability, reactivity and Availability Ability to analyze complex topics and make a verbal/written synthesis Ability and willingness to travel Network & Links Internal: Operations, Product Development, Tendering, and Maintenance & Support External: Customers, Partners Performance Measurement On Time Delivery Costs deviation + Committed budget (effort) deviation Software Delivery Processes Compliance Customer Satisfaction In collaboration with Methods & Tools Drive excellence in execution through continuous improvement and change management to implement competitiveness improvement initiatives (costs base reduction, lead time reduction, DevOps framework, productivity improvement, quality improvement) Monitor the efforts performance measurement indicators In collaboration with Maintenance & Support Ensure a smooth transfer to maintenance of ending projects through coordinated knowledge transfer. Can be solicited to provide some back-end support to maintenance team as part of the maintenance contract Customer Management Comply and contribute to elaboration of relevant Quality Procedures, work instructions and Processes in Quality Management System Report or resolve any process non-conformances in a timely manner Health and Safety Sets the example by demonstrating the proper acts and actively observes work conditions. Routinely observes routines and behaviors of others and provides immediate feedback regarding unsafe behavior and celebrates achievements or safe behaviors. Actively and routinely promotes the identification of hazards and near misses.

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0.0 - 3.0 years

2 - 5 Lacs

jaipur

Work from Office

Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

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0.0 years

2 - 3 Lacs

karimnagar, medak, khammam

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Support job involves assisting users with technical issues, provide software problems solutions or guidance. Knowledge of software installation and troubleshooting require Monthly Salary: 25,000 Rs Dial HR: Neeraj- 9010788232 Anamika - 9811722023 Required Candidate profile * Graduation in any trade with basic computing skill required * Candidates can ready to relocate in job location * Min 50 % passing in all academic. * Average written and verbal communication require

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2.0 - 4.0 years

4 - 6 Lacs

gurugram

Work from Office

To provide level 2 support on network , SDWAN, Proxy related services and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets Any Degree or Diploma in Electronics/Computers or science required CCNA, CCNP , security Or Zscaler certifications 2-4 years of Industry experience, preferable as a network/security engineer in a customer support in the telecommunication industry 2 year of relevant technical experience Global Delivery & Operations

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3.0 - 6.0 years

5 - 8 Lacs

gurugram

Work from Office

The Order-to-Cash Analyst is in charge to support revenue assurance programs through generation of accurate and timely billing to customers thereby ensuring revenue flows Key Result Areas: Produce on a monthly basis the invoices according to the Contract commercial offer, according to the contract network updates Accountable for all aspects of the order-to-cash process of outsourcing program within the ABU Monitor on a day to day basis the customer ordering follow up, billing and cash collection process and activities Analyze customer legacy order to cash processes and tools in collaboration with the OTC directors Support the customer all along the Transformation phase from legacy tool to e-procurement tool Be the first level of support for any ordering / billing process issues Meet high levels of customer satisfaction: Accurate invoicing (control draft invoices- issue adjustment tickets) / day to day orders follow up Achieve targets for billing cost reports and customer bills issuance, for customer ordering follow up Role impact on: Autonomy and adaptability: candidate will be working in a fast-evolving environment for growing accounts, in the specific context of tools and process under migration/definition Customer satisfaction: the Order to Cash Analyst is responsible for delivering on time accurate invoices He/She is responsible for managing the customer orders follow up He/She is pro-active by applying the Orange processes and deliverables, and either reactively by managing billing claims and ordering support Team working: The Order to Cash Analyst is part of the world wide OTC team Thus, he/she will need to interact with multiple actors within the program team like billing Production team, Web Source Implementation Team, OTC managers / directors Educational Qualifications: University degree or equivalent experience in order and billing management Degree/Equivalent in Accounting/Finance and or business management field, preferred Relevant Experience: Experience in global ordering management and/or billing management, including minimum 3 to 6 years in international environment Telecommunication industry experience preferred Experience in customer support or/and in sales administration environment Desired skills/knowledge: Experience in integration and outsourcing Customer oriented-Customer support skills Good communication skills Ability to work within an international and operational environment Attention to detail, very good analytical skills for accuracy Good Finance & Accounting skills Fluent in English (French would be a plus) Willing to work shift work on occasion, or extended hours Ability to work autonomously within predefined tasks and planning High level of competency in all PC applications Proactive, positive and objective attitude

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3.0 - 5.0 years

3 - 8 Lacs

bengaluru, karnataka, india

On-site

EF&T is Telecommunications and ICT Services company a subsidiary of Australian based company Efiniti Telecommunications Services Ltd - a trusted name in the Telecommunications and ICT sector since 2006. We are seeking a skilled and detail-oriented Network Design and Provisioning Engineer to join our growing telecommunications team. In this role, you will be responsible for designing, implementing, and provisioning network infrastructure to support voice, data, and internet services. You will work closely with engineering, operations, and service delivery teams to ensure high-quality, scalable network solutions that meet customer and business requirements. Location: Bangalore, India Employment Type: Full-time Key Responsibilities Design and document network architecture for new and existing services. Provision, configure, and migrate network services and equipment (routers, switches, firewalls, access devices). Translate customer service orders into accurate and timely network configurations. Monitor, maintain, and optimise overall network performance, ensuring delivery in line with SLAs. Conduct testing, validation, feasibility studies, and capacity planning for network services and infrastructure upgrades. Troubleshoot and resolve network incidents and provisioning issues, escalating where necessary. Liaise with internal teams and external vendors to coordinate service delivery and provisioning activities. Prepare and maintain documentation including diagrams, configuration records, reports, and performance reviews. Collaborate with cross-functional teams to deliver projects effectively within timelines. Contribute to process improvements and automation initiatives to enhance provisioning efficiency. Stay updated on industry best practices and emerging networking technologies. Qualifications & Technical Skills Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or related field 3+ years of experience in network design and provisioning within a telecom or ISP environment Strong understanding of TCP/IP, routing, switching, MPLS, VPNs, VoIP, and related technologies Experience with L2VPN services (VPLS, VLL, EPL, EVPL), VLAN operations, and QoS (802.1p/DSCP/EXP). Solid understanding of BGP/BGP-LU, L3VPN/VRF-based services, and VPN routing. Familiarity with legacy SDH networks (desirable). Strong MS Office skills, especially Excel for reporting and analysis. Excellent written and verbal communication, able to explain technical concepts clearly. Desirable Skills Knowledge of IP voice products. Ability to work independently or collaboratively, with strong problem-solving skills. Experience working under minimal supervision while meeting deadlines. Strong stakeholder engagement and customer service abilities. Well-organised, detail-oriented, and capable of managing multiple priorities. Highly motivated, proactive, and self-driven. Who We're Looking For Candidates with prior experience in network design, provisioning, and/or operational engineering. Professionals with excellent communication, interpersonal, and troubleshooting skills. Individuals who thrive in fast-paced environments, balancing technical expertise with customer focus. Why apply Reasons why we think this is a great role include: Competitive salary Opportunities for growth and career progression Join a dynamic and supportive team Interested candidates can email their resume to [HIDDEN TEXT] If you think you are the right candidate, then please apply by clicking Apply for this job right now as this ad will not last long. EF&T values social and cultural diversity and is committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment.

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8.0 - 12.0 years

30 - 35 Lacs

gurugram

Work from Office

Job Responsibility : Responsible for managing software delivery projects and related activities in accordance with the mission and goals of the organization. Producing accurate and timely reporting of project status throughout its life cycle. Accountable for managing Product development and service delivery. Responsible for managing the project cost as per defined Budget. Responsible to perform the auditing by external body for project milestones achievement and costing of project. In addition to managing the development team, responsible for working closely with the product management group, the architecture team, the QA team, the production support team, the customer support team and the client engagement team to ensure on-time delivery of superior quality products as per roadmap. Responsible for continuously monitoring the overall progress of projects and having a risk assessment and mitigation plan in place for further communication to senior management team. Lead development team in requirements analysis, features scoping and backlog scheduling for multiple intermediate milestones until the final delivery. Lead development team in accurately projecting efforts, resource requirements, risks, constraints in project management related activities. Strictly implement the standards & best practices for software development and ensure process compliance. Responsible for training and mentoring of the development team and monitoring their performance throughout the project. Qualification : 8+ years of experience in software product/project delivery. At least 3+ years of experience in Software Project/ Delivery management. Experience building software systems in Telecommunications industry and/or GIS platform would be preferred. Proven team and product leadership, and an entrepreneurial spirit: a collaborative, motivated self started. Excellent written and oral communication skills. Post-Graduate / Graduate in Engineering Computer Science. Good understanding of software project management, processes & methodologies. Should have managed product development for large enterprises for multiple years. Should possess skills in mentoring and managing a highly technical team. Good analytical, grasping and problem-solving skills. Ability to work in high pressure environment.

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0.0 years

1 - 2 Lacs

hyderabad

Work from Office

Role & responsibilities Fresher with basic understanding of Telecommunications Preferred candidate profile Graduate in BE/BTech or Diploma.

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8.0 - 12.0 years

3 - 7 Lacs

hyderabad, telangana, india

On-site

Responsibilities Provide Tier-3(expert-level) support to critical issues Proactively identify network risk/design flaws and build a plan for remediation Identify automation use cases and maintain/provide insight to enhance automation landscape for network Review critical changes and provide recommendation to managed service provider Provide on-call support Review network upcoming technologies and provide recommendation for network improvisation in terms of design and product lines Regularly review network monitoring for network 360 degree coverage and nextgen monitoring toolset Qualifications Bachelor's degree in computer science/engineering, or related qualification Certifications is a plus (CCNA, CCDA, CCNP, CCDP) Minimum 8+ years of working in a Network / Telecommunications role, with expert level experience with Cisco Viptela SD-WAN, MPLS, IP, Cisco Wi-Fi, VPN, Firewalls, etc. technologies. 5+ years of management skills with the ability to develop teams and cultivate talent Experience of working in a multi-cultural, virtual team, across multiple geographical regions Experience with technologies such as: Cisco / Juniper HSRP/VRRP, VRF, VPC, VC, LACP, Fabric Path, CPPM/f5/infoblox, VPN, SD WAN , SWG. Extensive support of Routing Protocols/Technologies such BGP, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast. Strong understanding of application communication methodologies. Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results. High level of confidence and competence communicating on bridges. Solid background in vendor management to drive incident resolution. Experience with monitoring tools and strategies. Execute and analyse packet captures using Wireshark and other related technologies. Perform or participate in complex maintenance or deployment activities. Create or modify documentation in response to new events and learnings. Routinely provide constructive feedback for improvement opportunities Ability to coordinate and direct activities across multiple teams Excellent customer focus and engagement skills Ability to develop solutions within a complex operational environment Excellent verbal and written communications skills Advanced knowledge of technical/business environment and problem determination strategies

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0.0 - 3.0 years

1 - 2 Lacs

chennai

Work from Office

Responsibilities: * Maintain candidates database * Schedule interviews with candidates * Qualify leads through phone conversations *Good communication skills in Tamil and English (Hindi is a plus) *Basic computer knowledge (Excel/Google Sheets)

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3.0 - 8.0 years

3 - 4 Lacs

chennai

Work from Office

Job Title: Telemarketing Executive (Female) Location: Egmore, Chennai Experience: Minimum 3 years in Telemarketing Languages Required: Fluency in Hindi is a must Contact HR NISHA - 8122895704 Sales incentives

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0.0 - 5.0 years

2 - 3 Lacs

bengaluru

Work from Office

Key Responsibilities: Handle inbound technical support calls from international customers (primarily US/UK). Troubleshoot issues related to internet connectivity, mobile networks, VoIP, and TV services. Assist with device setup, signal issues, modem/router configurations, SIM card issues, etc. Walk customers through troubleshooting steps over the phone. Log all customer interactions, diagnoses, and resolutions in the CRM/ticketing system. Escalate unresolved or complex issues to Tier 2 or network engineering teams. Ensure excellent customer satisfaction and meet quality KPIs like FCR, AHT, and CSAT. Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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0.0 - 2.0 years

1 - 2 Lacs

chennai

Work from Office

It's an outbound and inbound voice regarding sales / collection & customer support. Ability to handle calls & give prompt solutions to the customer. Escalate the customer concerns to higher department. Contact: 8148209052 9159323933 Required Candidate profile Any UG & PG Graduates Good communication skills must immediate joiners preferred willing to join for BPO Perks and benefits ESI, PF, INCENTIVES AVAILABLE

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0.0 - 1.0 years

1 - 2 Lacs

kochi, bengaluru

Work from Office

It's an outbound and inbound voice regarding sales / collection & customer support. Ability to handle calls & give prompt solutions to the customer. Escalate the customer concerns to higher department. Plan an action to recover outstanding payments. Required Candidate profile Qualification: Graduates (2023- 2025 passed outs) Language: Malayalam for Kochi, Kannada for Bangalore Location: Kochi and Bangalore Contact Or share your resume: HR: Simran- 6303419205 Perks and benefits ESI, PF, INCENTIVES AVAILABLE

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5.0 - 10.0 years

5 - 7 Lacs

navi mumbai

Work from Office

Responsible for functional reports/ Record keeping/ data management Expert of MS OFFICE - Excel / PPT All type of Required PPT for Circle Review & HO Meeting. Good Communication Skills / Follow ups / Coordination Preparation of all the DPR/WPR/MPR

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3.0 - 5.0 years

0 Lacs

bengaluru, karnataka, india

On-site

What you will do: Exercise sound judgment and decision making within generally defined practices and policies in selecting methods/techniques for obtaining solutions. Independently manage work calendar and travel schedule Collaborate with Sr. Level Field Service Engineers and Sales Team Manage and control field inventory, tools, test equipment, technical documentation. Prepare and submit applicable field service documentation in a complete, accurate and timely manner. This includes but is not limited to, field service reports, expense reports and service checklists. Other duties may include, but are not limited to, travel and assist in other Field Service team members territories, instructing/training customers on technical operation and maintenance of equipment, software and hardware upgrades/updates, installation, and maintenance of equipment at conventions, road shows, and cadaver labs or as required. What You Need 3+ years of relevant experience required. Diploma or Engineering in Electronics / Biomedical/Electronics and Telecommunication required. Previous experience as a technical field service professional or in a relevant capacity is preferred. Experience in OT is - preferred. Demonstrates functional technical, problem-solving, and analytical skills required. Demonstrated interpersonal and communication skills; ability to interact effectively with customers as necessary required. Possess ability to follow mentorship instructions and guidance required. Possess ability to schedule and work independently or with a team on problems of diverse scope where analysis of situations or data requires evaluation of identifiable factors required Time management skills to effectively meet customer - required Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Show more Show less

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1.0 - 5.0 years

0 - 0 Lacs

mumbai city

On-site

Designation: Customer Support Executive. Location: Chakala Andheri, Mumbai. Working Days: Monday to Saturday Week Off : Sunday Time : Rotational Shifts Job Profile 1. Handling Inbound Calls. 2. Handling customer complaints 3. Oversee the customer service process 4. Understand the customers' queries 5. Ability to handle challenging situations with customers. 6. Strong communication skills. 7. Customer-centric with logical thinking and spontaneity. 8. Ensure timely and professional responses to all queries. 9. Maintain the data in Excel. HR Shamal Email; splacementlocal@gmail.com Whats app : 99679 40907

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0.0 - 1.0 years

2 - 5 Lacs

kochi

Work from Office

We are currently seeking a Psychologist Trainee to join our dynamic team at WellnessClinic. This is an excellent opportunity for a highly motivated individual who has recently completed their Post Graduation in Psychology and is looking to gain practical experience in a clinical setting. Qualifications : Minimum of a Post Graduation degree in Psychology from a recognized university or institution Must have a valid certification/license as a psychologistExcellent organizational and time management skills Strong verbal and written communication skills Ability to maintain confidentiality and ethical standards Exceptional interpersonal skills and the ability to establish rapport with clients Responsibilities: As a Psychologist Trainee, you will be responsible for providing support to the clinic administration and assisting in conducting psychological assessments and therapies under the supervision of a licensed psychologist. Your main duties will include, but are not limited to: Assisting in the administrative tasks within the clinic, including scheduling appointments, managing client files, and organizing documentations. Participating in telecommunication with clients, conducting preliminary screenings, and arranging initial consultations. Observing and assisting in psychological assessments, interventions, and therapies. Conducting research and literature reviews to support the development of treatment plans. Collaborating with the clinical team to ensure the delivery of high-quality mental health services. Attending regular supervision sessions and engaging in professional development opportunities. Requirements Demonstrated commitment to a one-year full-time program, with possible extension based on performance and availability. Confident in using various technology platforms for telecommunication and administrative tasks. Ability to work independently as well as in a collaborative team environment. Comfortable in working with diverse populations and a range of mental health concerns. Willingness to adhere to professional and ethical guidelines. We offer a competitive compensation package and a supportive work environment that promotes learning and growth. This is a full-time position with flexible working hours. The selected candidate will work closely with an experienced clinical team and receive supervision to enhance their clinical skills.

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5.0 - 7.0 years

20 - 25 Lacs

mumbai, ahmedabad

Work from Office

Railways for the world of tomorrow . Responsibilities For a future rail project in India, we are looking for a Chief Expert Signaling System. Deutsche Bahn s expertise is in high demand all around the world. As a leading engineering and consulting company in the rail sector, DB Engineering & Consulting offers that knowledge starting with an idea and continuing all the way to operations. We advise our customers in Germany and around the globe, develop technically sophisticated and customized infrastructure, mobility and transport solutions. With sustainable concepts, we ensure the future success of economic regions, make important contributions to the protection of the environment and help shape the world of the future. Since 1966, DB Engineering & Consulting has implemented thousands of projects of any size and complexity in over 100 countries . About 5,000 employees from 84 nations are currently realizing the projects of our customers with professional knowledge and intercultural experience. Responsibilities: Design review of ETCS Signalling System. Installation, Integration, Testing & Commissioning of ETCS signalling system. Interfacing of ETCS Signalling System with Rolling Stock, Telecom Subsystems, Asset Management System etc. and Interface document approval. Verify completed work and prepare request for payment to contractors. Assist Client in obtaining statutory approvals. Assist and coordinate with various agencies i.e. ISA, CMRS etc. for successful completion of the project. Any other roles and responsibilities required to be performed to complete the project and assigned by PD and Client. Qualifications Qualifications: Postgraduate / Doctorate in relevant field (preferred). Graduate Engineering degree in relevant field (minimum). Minimum 25 years of experience in Railways/Metro. Minimum 15 years of experience in Signalling system in High-Speed Rail Project (ETCS based, operational speed equal or greater than 250 Kmph) and/or Semi High-Speed Rail Project (including Urban/Suburban/ Intercity/ Regional Passenger Transit Systems, projects with operational speed equal or greater than 160 Kmph). Minimum 5 years of experience during construction phase as in-charge for Signalling & Telecommunication system works in High-Speed Rail Project (ETCS based, operational speed equal or greater than 250 Kmph). Your application InterestedApply now! Apply Benefits Attractive employment conditions We offer you attractive working conditions and a competitive compensation package based on country conditions. Intercultural teams With more than 5,000 employees from over 80 countries across all engineering disciplines worldwide, we are shaping railways for the world of tomorrow. A strong team spirit, intercultural mindset and engagement are essential parts of our success. International career opportunities We offer attractive career opportunities - worldwide. With a work environment that encourages growth and creativity, you will work on complex and innovative projects in international teams on all continents and bring markets and people together. Mobilization & relocation support To ensure a smooth and successful start for your international employment, we assist you with relocation and immigration. Professional onboarding and development We invest in the development of our employees. To ensure the best start for you, we provide a global onboarding program and intercultural training and support you in preparing for the next career step. Work safety Our international security support ensures safe working conditions worldwide and provides you with relevant information for a safe living around the globe. Apply

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