996 Telecommunication Jobs - Page 30

Job ID: 198760 Required Travel :Minimal Managerial - No Location: :India- Gurgaon (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Perform network design/optimization activities under technical supervision. What will your job look like You will perform RF network design, planning and optimization activities. You will perform link budget analysis, designs criteria and performs traffic analysis. You will ensure data integrity of various morphology/topography databases and drive test data for model calibration You will carry out area and site surveys to determine RF equipment location and antenna orientation. You will provide network optimization analysis and recommendations using a combination of drive data and network statistics. You will carry out drive testing activities to collect network data. You will provide post processing analysis of the drive data. You will provide site candidate evaluations. You will provide site build verifications and acceptance. All you need is... M.Sc. in Electrical Engineering or equivalent ; or B.Sc. in CS, MIS, Engineering or equivalent Experience in RF wireless design engineering for a telecommunications system - desired Experience in mobile radio propagation aspects through work on at least one of the following technologiesGSM/GPRS, CDMA/1xRTT, UMTS, EVDO or HSPA or LTE - desired Experience working on drive test tools - desired Experience working with one of the following equipment manufacturersEricsson, Nortel, Nokia, Siemens, Motorola, Alcatel Lucent or Huawei - desired Why you will love this job: You will be responsible for the performance of RF network design, planning & optimization activities. You will also perform post processing analysis, site build verifications and acceptance. If you enjoy working on equipment s manufactured by Ericsson, Nortel, Nokia, Siemens and have the right knowledge of optimization, HSPA throughput and power utilization you will love working in the environment. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job description 1. Create Schematics using Computer-Aided Design Altium/ Eagle platform tools. 2. Create PCB Circuit layouts and documentation from schematics using Altium/ Eagle tools considering Layer Stack up, Multilayer Board, EMI/EMC checks, High Speed Design etc. 3. Designed up to 8 layers. Worked in Mixed signal, powerboard, RF boards of placement and routing with guidelines. 4. Important High-Speed Interfaces: Processor, DDR3, USB3, MIPI CSI-DSI, EMMC, SDIO and wireless interface antenna Layout Design 5. Worked on protecting high frequency signals and clock signals from interfacing and noise by providing ground guarding 6. Knowledge on Layer Stack-up for Impedance control boards, Power boards and High Speed SOC Board 7. Knowledge on using blind and buried vias. 8. Process PCB , Flex and rigid-flex Circuit layouts for pattern generation, documentation, and Computer-Aided Manufacturing (CAM) files for fabrication and assembly 9. Work closely with Product Design Engineers, Mechanical Engineers, and Designers to produce the optimal PCB and for power supplies distribution layout, and other product circuits 10. Produce and maintain all documentation and engineering drawings for PCB Circuit designs 11. Creating PCB footprints SMD & Through hole as per IPC standards and component library Development. 12. Design Rule check and net list analysis to generate error free net list 13. Incorporate Engineering Change Orders (ECOs) to PCB Circuit designs. 14. Uses tools to calculate dimensions and tolerances to assure function, fit, and manu- facturability of components and assemblies, and performs component research to recommend design alternatives, and contributes to technical designs and documentation. 15. Maintain the record of PCB design and its revision. 16. May perform other duties as assigned 17. Provide support to collaborate with Electronics Manufacturing Service vendors 18. Familiar with communication protocols such as USB, I2C, SPI, UART, I2S and implementation practices of the same on PCB Layout 19. Diverse experience in multicore microcontroller/ microprocessor based circuit design and bring-up. Ideally from ST/TI/NXP/Embedded OS based SOC and sensor interface on PCBA level. Qualification: 1. Degree/Diploma holders in Electronics and Telecommunication 2. 5+ years of experience in PCB designing using Altium tool. 3. Hands on experience in Alitum Library Management 4. Good understanding of Electronics part and their packages 5. Good communication skill

About this opportunity: We are now looking for an IMS Engineer that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 2nd level Operations! We believe in trust - we trust each other to do the right things! We believe in taking decisions as close to the product and technical expertise as possible. We believe in sharing our insights and helping one another to build an even better user plane. What you will do: Ensure configuration Changes, hardware expansion, Troubleshooting of MSC, MGW, HLR, HSS, STP, SBC, UDM (CUDB, HSS[1]FE, HLR-FE) IMS (P, I, S-CSCF, ATS, MGCF, MRFP, CG, ENUM, DRA, UPG) with approved processes Ensure MSTOP Processes are followed in the Workplace To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible. To ensure correct working methodology, Best Practices and Continuous improvements in Ways of Working for efficiency improvements and betterment in deliveries. The skills you bring: Degree/Diploma or equivalent experience or equivalent in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent. Experience level 5+ years in Ericsson IMS Troubleshooting and configuration. Expertise on Protocols (i.e., SIP, H.248, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP, MAP, SCCP, Diameter) In-depth understanding of Call flow in CS Core, VOLTE/ IMS.

Responsibilities Should possess good consultation skills and should be able to drive solutions as per customer requirements. Should be able to perform integration, deployment and upgrade of the SDM nodes-( HSS/HLR/UDM/ONE-NDS/SDL, EIR, MNP etc) Should have ability to drive the project & co-ordination skills and project manangement experience Technical Experience Knowledge of GSM, SS7, SIGTRAN & DIAMETER protocol Working knowledge of SDL, AUSF-UDM, HLR and HSS nodes. Working knowledge of ONE-NDS/SDL node VNF, CNF & BM. Knowledge of 5G, IMS & GSM call flows. Experience with Implementation, Integration, Acceptance Tests, Upgrades, O&M & Troubleshooting on telecommunication products. Knowledge of LDAP, DAP, SOAP, Wireshark, Linux, Telco Cloud. Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. SDL, HLR / HSS Migration experience - added advantage Kubenetes, VNF and CNF exposure is added advantage.

About this opportunity: This Job Role is responsible for an overall execution of the new Operation Model, having multi-technology, multivendor knowledge and end-to end understanding of the Mobile Networks architectures legacy or Cloud based. As a main responsibility, this job role will drive and support end-to-end multidomain customer projects implementation and transfer into the MS responsibilities, continues end-to-end service and automation improvements. What you will do: Enable the creation of a pool of service level experts within Operate Networks as the focus of business moving from maintaining domain KPIs to enhancing end to end service KPIs for the customers Multi Technology & Domain expert, using cross domain and end-to-end view competencies, will take the driver role of the overall automation in customers networks, covering end-to-end tasks, processes, tools Lead the investigation in case of the multi domain troubleshooting. It will assure a consistent analysis of all areas, in order to identify the root cause of the services degradation Actively involved in pre-sales, interfacing with new and existing customers Participate in the new features tests, propose improvements of the existing features and suggest new ones according to the needs resulted from the day to day operations Support the execution of Complex Changes and initiate 3rd Level Functional Escalation KPI reporting design and definition, High Impact multidomain Incident Cause Identification and Report Involvement in Major Security Incidents Analyze the solution from an E2E perspective and break it down into working packages. Propose improvements for the E2E solution, to increase service quality or network maintenance efficiency Perform Technical Impact analysis activities part of a Life Cycle Management engagement Create and drive the creation of MOPs for E2E process automation. Create and improve the existing scripts to automate simple tasks Propose Algorithms to be implemented by the Automation teams, for improvement of service monitoring and troubleshooting The skills you bring: Delivering Results & Meeting Customer Expectations Creating & Innovating Analyzing Deciding & Initiating Action Applying Expertise & Technology Presenting & Communicating Information Key Qualification Degree/Diploma or equivalent experience or equivalent in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent Experience level 12+ years experience in of E2E Services. Primary country and city: India (IN) || Bangalore Req ID: 768031

About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Senior Engineer - IP (Multivendor - Switch & Router). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Ensure monitoring with GCP, Cloud Connect links. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Experience with Cloud preferably Cloud-Connect or GCP. Product/Vendor knowledge on Ericsson/ Nokia / Cisco / Juniper/Huawei/F5 (At least any two). Good Communication & trouble-shooting skills. Degree within / Telecommunication Engineering / Computer Science /Computer Engineering 5-10 years of relevant in IP Domain.

About this opportunity: As an Automation Engineer LDA (Local Data Administration) you will be pivotal in managing and optimizing data systems to ensure accuracy and efficiency throughout the data lifecycle. Youll develop solutions that meet business needs, support automation processes, and enhance data quality. This role involves automating routine tasks, collaborating with cross-functional teams, and delivering data solutions that align with customer expectations and organizational goals. What you will do: Participate in the design, development, and integration of data solutions. Involve in Problem solving and critical thinking. Delivering Results & Meeting Customer Expectations. Ensure timely communication of any changes or new factors impacting data systems or automation applications to all affected stakeholders. Clearly sharing all knowledge in respect of the automation applications owned, in terms of code, application architecture, user-IDs, passwords, security related parameters, etc. with the appropriate partners. Ownership of timely updates to all the affected partners regarding any new factors affecting any Automation application designed or deployed or both. The skills you bring: Education: Bachelor s degree or higher in ECE, IT, CS or MCA. Minimum years of relevant experience: 3-6 years. Experience in SQL and related databases, with a preference for those with MySQL experience. Good knowledge of Linux operating systems. Proficiency in Microsoft Excel for data analysis and reporting. Knowledge of Python for data manipulation and automation tasks. Empowered with Automation knowledge. Basic familiarity with mobile telecommunication networks, their architecture and mechanisms and Development experience on this would be a definite plus. Basic knowledge of ticketing tool i.e ITSM , remedy. What happens once you apply? We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Noida Job details: Automation Engineer Primary Recruiter: Hina Yadav

Connor s continued pursuit for excellence in the delivery of professional contract compliance services has gained trust and recognition of the world s largest software vendors. The company s experienced teams ensure our clients are served by the best tenured industry experts. With the continuous business growth and expansion of Connor and its clients, we are looking for an Associate Consultant to help us further build our capabilities and manage global client projects. In this position, you will advise and assist our clients on license compliance initiatives and execution of audits with the support of Regional Seniors, and Managers. This role is involved with a wide range of compliance-related projects, including audit execution, data analytics, target analysis and software license optimization. We trust our Associate Consultants to always perform at a high level of quality and professionalism. Main Responsibilities: Manage and perform all facets of the engagement for existing clients: engagement planning, execution, and reporting activities, which includes data analytics, software licensee/client interviews, and preparation of client deliverables. Interact with cross-functional teams at clients/software licensees and manage multiple projects across multiple clients simultaneously. Execute and deliver all client deliverables: reports, calculations tasks according to the requirements of the assigned client engagements. Research and understand different software publisher s product use rights, license entitlements, and contractual entitlements for software products and publishers. Stay current with the trends and best practices in the relevant industries and compliance auditing. Perform extensive Excel analysis as part of audit execution, internal client initiatives, and other services. Manage engagement KPIs, including deadlines and project milestones. Develop and maintain strong relationships with clients through quality execution of reviews and timely communication. Requirements Experience, Skills, and Characteristics Year of graduation: 2024 Courses: BE, B.Tech Branches: Computer Science Engineering Information Science & Engineering Electronics and Communication Engineering Information Technology Electrical and Electronics Engineering Mathematics and Computing Electronics and Telecommunication Engineering Minimum 70% or 7 CGPA throughout the academic career i.e. 10th, 12th, Graduation without outstanding backlogs. Strong analytical skills, excellent communication, and presentation skills. Highly driven, energetic, flexible, resourceful & ability to multitask. Proficient in the use of Microsoft Office Suite with strong Excel skills. Highly organized, methodical, and meticulous attention to detail. Ability to work in a multi-cultural global team.

Description: Quality Product Inspection,Job Posting Description To be responsible for Product quality inspection of MOS being manufactured from Pune. Describe in one impactful sentence the bigger purpose that this role contributes to in our company. In this role, you have the opportunity to be part of Global Quality & Regulatory team and support the Philipss Quality compliance culture. You are responsible for Conduct Process quality checks & FQC Comply with required QMS requirements Maintain the product quality level to meet global quality standards Quality oversight of the manufacturing operations (facilities, equipment, processes, and documentation) Support QMS related activities You are a part of Operations Quality team which is part of Global Quality & Regulatory organization. This team takes care of Product Quality, QMS & Regulatory compliance. To succeed in this role, you should have the following skills and experience Education Qualification: Diploma in Electronics / Telecommunication / Electrical Work Experience : 1 to 2 min years of experience in Quality Assurance / Quality Control Activities in Medical devices industry preferred Technical/Functional Competencies: Working knowledge in the following quality areas: inspection, product disposition, documentation control, Calibration and non-conforming material, measurement system analysis. Good knowledge of the ISO13485/9001 regulations. Behavioral Competencies: Good verbal and written influential communication skills. Good technical writing skills. Good team player and able to influence cross-functional teams. In return, we offer you Get opportunity to work in regulated Medical industry and be part of Global Quality & Regulatory organization.,) Critical to business, production volumes are ramping up rapidly as part of completing transfers and this replacement is needed to ensure product flow to our customers and for revenue 2) Not hiring this position will cause bottleneck in the process at inspection points and delay product availability for customer delivery 3) Hiring does not impact our 5% HC target reduction Extension of current Cotract Level of Experience India Additional Details Level of Experience India : a. 0 - 2 Years Job Profile Name : Quality Inspection Operator 25 Job Grade : 25

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic we'll-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Overview of the Business: The Global Services (GS) is comprised of several interconnected business units which collectively provide service on a global scale, playing a central role in helping American Express achieve its vision of being the world s most respected service brand. As part of GS, the Global Servicing Enablement (GSE) team is responsible for process design & engineering, capacity management, governance, analytics, value generation and learning across GSG. The team is accountable for providing unwavering support to all our Customer Care Professionals and Specialists who serve our customers globally every day. GSE is also responsible for the Enterprise Complaint Center of Excellence chartered with ensuring American Express has a robust complaints management program. The position is in Global Planning and Contact Optimization(GPCO) . GPCO is responsible for Capacity/staff planning, and real time performance management & monitoring for GS across various markets globally. The group executes plans built by the Forecasting & Business Planning teams and manages 24/7 real-time performance in the voice and digital channels. The group ensures that robust schedules are designed to meet the demand of daily operations. The schedules are aligned to intraday/intraweek call volume distributions for all markets and lines of business. As a part of the team, you will be responsible for the following: Intra-day call type/segment performance management Shrinkage / off the phone activities management, Intraday Schedules management and recommend schedule changes basis business requirement Execution of Service Code Alert strategies Centralized contact for operations leaders for real time business performance management Work with Short Term Forecasting Team for Intra Day Performance (IDP) & Staffing outlook Communicate systems, voice response & telecommunication issues to the relevant teams Proactively identify process improvement opportunities Maintain strong relationships with the operation s leaders to improve overall understanding and awareness of daily/weekly business impacts Shift Rotations: 24 *7 Minimum Qualifications Functional skills: bachelors degree (Economics / Mathematics / Statistics/ Data Analytics); MBA or equivalent is a plus 2+ years of relevant experience in Workforce real time management/ Operations/MIS analytics would be preferred Proficiency in Workforce Management Tools such as Avaya, eWFM, Genesys/ConneX as we'll as understanding of call center volume drivers and forecasting/workforce planning processes would be an added advantage Strong written and verbal communication skills with demonstrated success in creating and conducting presentations to large / senior / challenging audiences, a plus Strong organizational and project management skills Proven ability to manage multiple priorities effectively with a track record of driving results effectively while meeting deadlines Strong relationship and collaboration skills, including the ability to work in a highly matrixed environment Behavioral Skills/Capabilities: Delivers high quality work with direction and oversight Understands work goals and seeks to understand its importance to the Business Feels comfortable taking decisions/ calculated risks based on facts and intuition Flexible to quickly adjust around shifting priorities, multiple demands, ambiguity, and rapid change Maintains a positive attitude when presented with a barrier Demonstrated ability to challenge the status quo & build consensus Effective team player with a high level of integrity Technical Skills/ Knowledge of platforms: Proficiency with Microsoft Office, especially Excel, and PowerPoint Project management skills, knowledge and experience of successfully leading projects, a plus Ability to handle large data sets & prior programming experience in SAS, SQL, Python and/or HQL (Hive Query Language) to write codes independently and efficiently will be useful Knowledge of machine learning will be an added advantage Exposure to Big Data Platforms such Cornerstone & visualization tools such Tableau, a nice to have We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

We are currently seeking a talented and dedicated individual to join our Ericsson team as a Senior Engineer - IP (Multivendor - Switch & Router). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Ensure monitoring with GCP, Cloud Connect links. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Experience with Cloud preferably Cloud-Connect or GCP. Product/Vendor knowledge on Ericsson/ Nokia / Cisco / Juniper/Huawei/F5 (At least any two). Good Communication & trouble-shooting skills. Degree within / Telecommunication Engineering / Computer Science /Computer Engineering 5-10 years of relevant in IP Domain.

As an Automation Engineer LDA (Local Data Administration) you will be pivotal in managing and optimizing data systems to ensure accuracy and efficiency throughout the data lifecycle. you'll develop solutions that meet business needs, support automation processes, and enhance data quality. This role involves automating routine tasks, collaborating with cross-functional teams, and delivering data solutions that align with customer expectations and organizational goals. What you will do: Participate in the design, development, and integration of data solutions. Involve in Problem solving and critical thinking. Delivering Results & Meeting Customer Expectations. Ensure timely communication of any changes or new factors impacting data systems or automation applications to all affected stakeholders. Clearly sharing all knowledge in respect of the automation applications owned, in terms of code, application architecture, user-IDs, passwords, security related parameters, etc with the appropriate partners. Ownership of timely updates to all the affected partners regarding any new factors affecting any Automation application designed or deployed or both. The skills you bring: Education: bachelors degree or higher in ECE, IT, CS or MCA. Minimum years of relevant experience: 3-6 years. Experience in SQL and related databases, with a preference for those with MySQL experience. Good knowledge of Linux operating systems. Proficiency in Microsoft Excel for data analysis and reporting. Knowledge of Python for data manipulation and automation tasks. Empowe'red with Automation knowledge. Basic familiarity with mobile telecommunication networks, their architecture and mechanisms and Development experience on this would be a definite plus. Basic knowledge of ticketing tool i.e ITSM , remedy.

We are now looking for an IMS Engineer that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 2nd level Operations We believe in trust - we trust each other to do the right things! We believe in taking decisions as close to the product and technical expertise as possible. We believe in sharing our insights and helping one another to build an even better user plane. What you will do: Ensure configuration Changes, hardware expansion, Troubleshooting of MSC, MGW, HLR, HSS, STP, SBC, UDM (CUDB, HSS[1]FE, HLR-FE) IMS (P, I, S-CSCF, ATS, MGCF, MRFP, CG, ENUM, DRA, UPG) with approved processes Ensure MSTOP Processes are followe'd in the Workplace To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible. To ensure correct working methodology, Best Practices and Continuous improvements in Ways of Working for efficiency improvements and betterment in deliveries. The skills you bring: Degree/Diploma or equivalent experience or equivalent in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent. Experience level 5+ years in Ericsson IMS Troubleshooting and configuration. Expertise on Protocols (ie, SIP, H.248, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP, MAP, SCCP, Diameter) In-depth understanding of Call flow in CS Core, VOLTE/ IMS

Job Information Job Opening ID ZR_2438_JOB Date Opened 21/03/2025 Industry Telecommunications Job Type Work Experience 1-3 years Job Title Telecaller or Customer support City Bangalore South Province Karnataka Country India Postal Code 560056 Number of Positions 1 Locations- Bapuji nagar, Bangalore Responsibilities Lead Generation Identify and contact potential customers to promote the company's transportation and logistics services. Customer Service Address customer inquiries, resolve complaints, and provide solutions to their transportation and logistics needs. Sales Persuade customers to choose the company's services, explain features and benefits, and close sales deals. Relationship Building Maintain positive relationships with existing clients and build rapport with potential clients. Documentation Keep records of customer interactions, sales activities, and any relevant information. Follow-up Regularly follow up with customers to ensure their needs are met and to maintain a strong relationship. Target Achievement Meet and exceed sales targets set by the organization. Industry Knowledge Stay updated with market trends and developments in the transport and logistics industry. CRM Management Utilize CRM software to manage customer data and track sales activities. Communication Effectively communicate with customers, both internal and external, using clear and professional language. Skills and Qualifications Strong Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customers. Persuasion and Negotiation Skills: Ability to persuade customers and negotiate deals to close sales. Customer Service Skills: Ability to handle customer inquiries and resolve issues in a professional and efficient manner. Sales Skills: Proven ability to generate leads, close sales, and meet sales targets. Organizational Skills: Ability to manage time effectively, prioritize tasks, and stay organized. Problem-Solving Skills: Ability to identify and resolve customer issues and challenges. Computer Skills: Proficiency in using CRM software and other relevant computer programs. Industry Knowledge Understanding of the transport and logistics industry is a plus. Adaptability Ability to adapt to changing situations and customer needs. Teamwork Ability to work effectively as part of a team. High School Diploma or Equivalent Minimum educational requirement. Previous experience in a telecaller role or customer service is a plus. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

To create the orders, Deliver all Moves, Adds Changes on customer network connections, performing technical feasibility study and end-to-end project manage by coordinating with internal specialist teams Release the change in customer agreed window time by leading the teleconference to achieve right First time, Every time success thereby creating Outstanding Customer Experience Must be an engineer preferably in telecommunication or computer science or any professional degree such BCA, MAC etc CCNA Certification preferred 3-6 years of experience in physical layer/frame relay/ATM/IP Technologies

Job description Verify transmission, switching and routing use cases and Architecture on Tejas Engineered Products against Telecom standards. Test Cases have to be prepared for all Telecom Products. Manual Testing has to be done for the reviewed Test Cases. Need to capture Test Results for all the Test Cases. PRs have to be raised for the bugs found. Need to interact with Design team to get fix for the PRs raised. Need to offer the Tests to Customer Representative. Need to interact with Customer for finalizing the Test Results and other Technical requirements. Need to travel to external labs to conduct various tests as per Telecom Standards. Mandatory skills: BE/B.Tech./M.Tech. (EC/EE/CS) Degree with 3+ yrs. An academic achievement of 70% in Graduation / Post-graduation level 1+ years experience in Telecommunication testing related to Certifications. Offered Tests to Representatives of various Telecom Customers like BSNL/TEC/PGCIL etc. Desired skills: Good communication skills. Good knowledge on Word and Excel. Preferred Qualifications: Experience: 3 to 6 years experience from Telecommunication or Networking background. Education: B.Tech/BE (ECE/EEE) Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all-inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Hiring Mode : Virtual A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills : Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will assist customers with their inquiries, process prescriptions, and ensure an excellent customer experience. If you have strong communication skills and a passion for helping others, we invite you to apply. Key Responsibilities: Answer customer inquiries regarding prescriptions, medications, and pharmacy services. Process prescription orders accurately and efficiently. Assist customers with insurance claims and explain coverage details. Maintain patient confidentiality and comply with HIPAA regulations. Collaborate with pharmacists and other team members to ensure smooth operations. Resolve customer complaints in a professional and courteous manner. Qualifications: Any Graduate Previous experience in customer service, preferably in a pharmacy or healthcare setting (preferred). Strong communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Basic knowledge of medical terminology and insurance procedures (a plus). Proficiency in using computers. Must be detail-oriented and highly organized. Benefits: Competitive pay based on experience. Career growth and training opportunities.

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 / 9606521172 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual s passions, growth, we'llbeing and belonging. we're a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How you will contribute: we are seeking an experienced telecommunications professional with over 8 years of experience in the industry, specializing in the design, architecture, and deployment of complex RS. the individual with their proven ability to drive business outcomes across various market segments including ISPs, enterprises, and government sectors will be engaging customers at both technical and executive levels, influencing product roadmaps, and supporting sales strategies in competitive environments. Responsibilities Accountable for the defined business outcomes within assigned territory or accounts Assist the account teams in identifying, qualifying and engaging the customers at all levels both at a technical and business level. Coordinate and collaborate with various departments such as product management, engineering etc to influence feature and function roadmaps for Ciena s packet optical portfolio. Act as a customer advocate to internal teams and a trusted advisor to the customers Assist in assessment of potential product features, providing input on prioritization. Be capable of presenting to large audiences on the subject matter. Influence and capture customer applications to ensure product fits with Ciena portfolio. Understand the evolution of Ciena s product portfolio and articulate these plans to customers at a senior level. Strong business development/commercial acumen to partner and support the regional strategy in moving into adjacent areas and evolving our packet optical Networking portfolio engagement. Must haves: Excellent knowledge of Routing Switching Manage customer requests and coordinate activities. Review quotes, RFXs, and forecasts Ability to present conceptual technology including but not limited to RS like control plane based Layer-1, layer-0 networks, transport network automation, data center interconnects and designs. Mentor junior members of the team, when required Ability to engage different market segments including but not limited to Government enterprise, state boards, Tier 1/2/3 Operators, wholesale operator and enterprise. Telecommunication networks, Network management, SDN (domain controllers) preferably with knowledge of network automation solutions. Ability to liaise with Ciena engineering personnel to capture new feature requirements, articulate the key feature requirements and position the Ciena solution to meet those needs. Relationship skills and ability to inspire trust and influence others including senior Execs. Understanding of competitive sales environment. Understanding and commitment to Ciena s Strategic pillars and direction. Professionalism in attitude, conduct, and appearance. Good understanding of current telecommunication architecture approaches and have the capacity to lead technical discussions across multiple network areas. Experience Technical Degree; B.E./B.Tech Expert in architecting complex RS Networks Should have a good understanding of Optical, Long Haul, transport technologies. 8 + years telecommunication industry experience Must be commercially minded, the candidate will have a hands-on background with sales experience to add to the technical capabilities. Demonstrate decision-making and problem-solving skills. Excellent presentation, interpersonal and communications skills. Excellent written and verbal communication skills (English), both technical and non-technical

This role within Ciena is responsible for managing complete customer projects and customer engagements, both small and large-scale. It will require building relationships across many facets of a customer s organization, including Planning, implementation, and operations. An Associate - Field Services Engineering works directly with Ciena PM s/PSE/Systems engineering and customers to ensure the completion of project life cycle within the described SoW, essentially priming the Engineering Documentation and Acceptance testing of the solution, Field Implementation. ESSENTIAL DUTIES AND RESPONSIBILITIES: Monitor and control the coordination, planning and execution of projects, especially project documentation including LLD, NDD, Link Diagrams and ATP documents. Discuss with Systems Engineer and understand the Ciena solution offered and convert the HLD to LLD. Support Field Service Technicians and Site Leads in achieving or exceeding the E, F I Services objectives. Ensure all project related administrative requirements and status reports are completed in a timely manner. Provide direct interface to the Customer for Engineering design (LLD, Network design, IDP, DCN design, sync design etc). Make decisions that have impact on project scheduling, planning, and successful completion of deliverables. Seek solutions to problems and escalates as required. Is often first point of escalation for the Field Service Technicians and Partners. Uses the Statement of Work (SOW) to appropriately leverage decisions on elements of the job that are above and beyond the scope of the project. Act as a mentor and share specialized expertise/support with field personnel. Act as a team leader on specific projects/activities. Interface with supporting groups to ensure all job-related deliverables and requirements are met. Coach, develop and mentor field personnel by sharing technical, administrative and organizational expertise. Analyze scope and complexity of a job. Adheres / ensure adherence to applicable quality standards and technical documentation. Provide analysis and on-going status updates to management via reports on assigned projects. Also identify project initiatives and or process improvements. Required Skills: Strong skills in Design documentation creation. Site documents, Low level network design documentation. Provide coordination, leadership and technical support within the E, FI Services team that will meet or exceed Ciena s operating objectives and core values per Able to take up the project turn up, testing and handover to customer. Provide support to the Installation Team to ensure completion of a quality installation within budget and on time. Interface with FSE, Deployment Managers, Field Operations Mangers, and support teams to facilitate efficiencies throughout the installation process, supporting business performance metrics, financial objectives, operational efficiency goals, and maintains effective quality levels. Ensures customer expectation and satisfaction are met by providing office support in staffing and reporting. Hands on experience in Visio, Word, Excel. EDUCATION / EXPERIENCE: 3-5 years relevant industry experience Solid industry experience or equivalent in the areas of telecoms engineering, project management, and customer service. BS in computer science, engineering, or related fields preferred. Working knowledge of the following applicable telecommunication technologies viz; DWDM, OTN MPLS-TP, L2-Etherenet, Carrier Ethernet etc Hands on experience on DWDM/OTN Links integration and commissioning, acceptance testing. Hands on experience on Linux/Unix/Solaris.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, we'll-being, and belonging. we're a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Provide remote technical support (via telephone or online) for identified CIENA products 24x7 when required. The engineers shift timings may be outside Indian business hours and may include weekend shifts as we'll for having for 24x7 support coverage of identified CIENA products. Provide on-site support to Customers where required. Utilize debug tools as we'll as lab research to aid Customer s technical problem. Recover information necessary to escalate the incident or issue to next level Support team. Debugging the customer faults on DWDM/OTN Technology providing solution to customer using standardized method Good understanding of OTN/DWDM alarms structure to analyze the customer issue quickly. Contribute to knowledgebase (KCS) Performs other duties as assigned. Travel to customer sites and Ciena locations globally as required. Clear understanding of Technical Support industry and the application within Ciena products such as 6500, RLS and Wave server will be added advantage. The Must Haves: Bachelor s degree in technical field (eg Engineering, Computer Science) from a four-year college or university with 3 to 6 years related experience or equivalent combination of education and experience Strong knowledge of SONET/SDH ring transmission equipment, DWDM/OTN technology and the applications to Ciena equipment Carrier Ethernet enterprise equipment and associated fiber optic facilities Good understanding knowledge of the operation of fiber optic transport and/or switching equipment. More than 3 years of experience in a technical support role with an equipment vendor in the Telco industry. Nice to Have: Good Communication skills as Telephony support will also be provided to global customer as part of this role. Proven problem-solving experience Fundamental understanding of Telecommunication industry

Assoc Director- Software/AI Engineering : AT&T is one of the leading service providers in the telecommunication sector and propelling it into the data and AI driven era is powered by CDO (Chief Data Office). CDO is empowering AT&T, through execution, self-service, and as a data and AI center of excellence, to unlock transformative insights and actions that drive value for the company and its customers. Employees in CDO imagine, innovate, and unlock data & AI driven insights and actions that create value for our customers and the enterprise. Part of the work, we govern data collection and use, mitigate for potential bias in machine learning models, and encourage an enterprise culture of responsible AI. AT&T s Chief Data Office (CDO) is harnessing data and making AT&T s data assets and ground-breaking AI functionality accessible to employees across the firm. In addition, our talented employees are a significant component that contributes to AT&T s place as the U.S. company with the sixth most AI-related patents. CDO also maintains academic and tech partnerships to cultivate the next generation of experts in statistics and machine learning, statistical computing, data visualization, text mining, time series modelling, data stream and database management, data quality and anomaly detection, data privacy, and more. We are looking for an accomplished and visionary professional for the role of Associate Director, AI/Data Engineering to join our team and lead the development of cutting-edge software solutions. As a key technical leader, you will leverage your expertise in full-stack development, DevOps best practices, and application-side shell scripting to architect scalable, reliable, and efficient systems. This role demands a strategic thinker and hands-on contributor who can work across multiple teams, drive innovation, and ensure technical excellence. You will be instrumental in shaping the technical roadmap, mentoring teams, and delivering transformative solutions that align with business objectives. Key Responsibilities: Technical Leadership: Define and drive the technical vision and architecture for scalable, resilient, and secure full-stack applications. Lead end-to-end software development projects from concept to deployment and maintenance. Collaborate with cross-functional teams to translate business requirements into technical solutions. Serve as a mentor and technical advisor to engineering teams, fostering a culture of innovation and excellence. Full-Stack Development: Design and implement scalable and high-performance web applications using modern front-end and back-end frameworks (e.g., React, Angular, Node.js, Python, Java). Develop modular and reusable APIs (RESTful or GraphQL) with an emphasis on maintainability and performance. Ensure seamless integration of front-end and back-end systems while maintaining best practices for UI/UX design. Optimize database structures and queries for both relational (e.g., MySQL, PostgreSQL) and non-relational (e.g., MongoDB, DynamoDB) databases. DevOps and Automation: Architect and implement CI/CD pipelines to streamline build, test, and deployment processes. Ensure seamless deployment and scalability of applications through containerization tools (e.g., Docker) and orchestration platforms (e.g., Kubernetes). Leverage infrastructure-as-code solutions (e.g., Terraform, Ansible) to automate infrastructure provisioning and management. Monitor application performance, troubleshoot issues, and ensure high availability through tools like Prometheus, Grafana, or New Relic. Shell Scripting and Automation: Develop and maintain shell scripts to automate routine tasks, system monitoring, and application deployments. Debug and troubleshoot production issues using scripting techniques to ensure minimal downtime. Enhance system efficiency by automating log analysis, error detection, and reporting. Strategic Contribution: Collaborate with stakeholders to align technical priorities with business goals. Evaluate emerging technologies and tools to recommend and implement solutions that advance the organization s technical capabilities. Establish and enforce software engineering best practices, ensuring robust security, scalability, and maintainability. Qualifications: Education: Bachelor s or Master s degree in Computer Science, Software Engineering, or a related field. A Ph.D. is a plus. Experience: 13+ years of experience in software engineering, including hands-on experience with full-stack development and DevOps practices. Proven track record of delivering large-scale, high-impact software solutions in a leadership capacity. Technical Expertise: Advanced proficiency in front-end frameworks (React, Angular, or Vue.js) and back-end technologies (Node.js, Python, Java, Go, etc.). Strong experience with DevOps tools (Jenkins, GitLab CI/CD, Docker, Kubernetes). Deep understanding of cloud platforms (AWS, Azure, GCP), including architecture and deployment strategies. Solid grasp of database technologies (SQL and NoSQL) and optimization techniques. Proficiency in writing, debugging, and maintaining shell scripts for automation and system monitoring. Strong knowledge of microservices architecture, API gateways, and distributed systems. Soft Skills: Exceptional problem-solving and critical-thinking abilities. Strong leadership and mentoring skills, with the ability to inspire and guide teams. Excellent communication skills, both written and verbal, to collaborate effectively with technical and non-technical stakeholders. Strategic mindset, capable of balancing technical depth with business impact. Preferred Qualifications: Experience with serverless computing frameworks (e.g., AWS Lambda). Certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Azure DevOps Engineer Expert). Knowledge of security best practices in software development and DevOps. #DataEngineering Location: IND:KA:Bengaluru / Innovator Building, Itpb, Whitefield Rd - Adm: Intl Tech Park, Innovator Bldg Job ID R-66889 Date posted 05/14/2025

Responsibilities: 1. The Technical Product Owner (TPO) is responsible for the product features from concept to End-of-life 2. Work with development team to ensure that they understand the vision for the product and are inspired and motivated to deliver innovative and exciting solutions with an appropriate sense of urgency 3. Works with architects, product managers and development teams to ensure that business, quality and functional goals are met on time with each product release 4. Understand both the engineering and business side of the product release and is ultimately responsible for representing the end user s needs 5. Develop and maintain a prioritized backlog of user stories to ensure that the team is working on features that maximize business value 6. Collaborate with product architect(s) and product managers to translate business requirements into user stories for the development teams to implement 7. Work with scrum master and technical leads to estimate the user stories and decompose them into actionable development tasks, and determine scope and priorities for individual sprints 8. Act as an ambassador for the product internally and externally, and as a key technical contact for queries related to the product Qualifications - Technical: 1. BE/BTech/ME/MTech (Computer Science, Telecommunication, Electronics, Electrical, or Engineering in any other relevant field) or MCA 2. Work experience of minimum 10 years in PLC programming / PLC product development 3. Should have good knowledge of IEC61131 programming languages like Ladder logic, Structured text, etc. Knowledge of Machine Expert / Control Expert / Automation Expert is a plus. 4. Hands-on Scrum / Agile experience of 5+ years in product development will be highly valued 5. Certified Scrum Product Owner certification is a plus Qualifications Soft skills: 1. Good interpersonal skills with written and spoken English. Must be able to communicate clearly within the team and with external stakeholders 2. Good leadership to convince and negotiate right solution within the team and business stakeholders 3. Good analytical and problem-solving skills 4. Should be able to work in a global cross-cultural environment 5. A good work ethic, along with high energy and a positive attitude, high degree of self-organization

Designation : Business Development Executive Experiences : 5 to 20 Year Education : B.Tech, M.Tech in Electronics/Telecommunication Location : Vadodara /Bangalore Company Name : Aimtron Electronics Pvt Ltd Website : https://www.aimtron.in/ Candidate Basic detail From: Thanks for your interest, kindly provide the basic info in Google form. https: / / forms.gle / Ps7kuQdEFenP8F2b6 Note: Ignore this email if you already submitted a google form Company Description Aimtron Electronics Limited is a company that offers manufacturing services for PCB assembly, among other areas of industrial applications. The company has facilities located in Palatine, Illinois, the USA, and Bengaluru, India. Aimtron also partners with PCB suppliers in Shenzhen, China. The company provides global sourcing options for their clients and has established a global footprint that can support any region in the world. Aimtron features its global headquarters and flagship manufacturing facility in the United States and their Indian-based manufacturing facility located in Vadodara, Gujarat. Role Description This is a full-time on-site role as a Senior Sales Engineering Manager located in Bengaluru. The Senior Sales Engineering Manager will oversee the sales engineering team and will be responsible for managing client relationships, leading presentations and demonstrations, supporting strategic accounts, and building the team. Qualifications Expert knowledge in PCB assembly and manufacturing processes Experience in managing sales engineering teams Strong communication and interpersonal skills Experience in managing client relationships and strategic accounts Excellent presentation and demonstration skills Ability to lead and mentor team members Bachelors or Masters degree in Electrical/Electronics Engineering or related fields Minimum of 5 to 20 years of relevant work experience in Sales Engineering or related fields Experience in the Electronics, military, automotive, Electronics industries is a plus Experience in developing and implementing sales strategies Ability to work well in a fast-paced, deadline-driven environment Candidate Have to work in Direct, Indirect, Inside, B2B or B2C sales. Candidate Should have Knowledge of Digital Marketing Technology and Social Media Marketing is preferred. Candidate must have excellent communication skill for Verbal, Telephonic, and written communication. skills . Maintain healthy relationship with clients and address their needs effectively. Prepare and deliver pitches to prospective leads. To work on new business proposals and presentation. Regularly collaborate with marketing team for SEO and SMM. Competitor Analysis. Foster a collaborative environment within the team and organization. Soft Skills: Quick learner and self-driven Good team player Excellent communication and interpersonal skills Capable of adhering to time limits Ability to work under pressure.