3 Telecom Technology Jobs

Job Description Job responsibility Responsible for handling transactions (Calls/emails/) in an operations of an integrated (calls/emails/complaints) contact center for Voice & Data products Responsible for handling personal KPIs/KRAs Team player, Tech Savvy Responsible for high level of customer focus Having a strong hold on telecom products of leased line and voice products Shift Working Working in shifts (24/7) Key Customer End customer, authorized signatories, clients Internal teams Necessary Preferred Skills Excellent communication skills and hold on English & Hindi Strong customer handling skills Customer centric and high focus on customer facing processes Excellent grip on high end leased line and voice products Excellent hands on experience in handling QRC at call centre for Premium Customer Base Sound Knowledge in Telecom Technology Industry preferred from Technical Call Centre / BPO / KPO / Diversity Qualification Any Graduation / Diploma . Overall Work Experience . Minimum 1- 3 years of experience in the BPO segment handling highend telecom customers Hands on experience in voice and data products people handling and customer interaction Behavioural Attributes Strong customer focus Good analytical skills Strong communication and interpersonal skills Inclination towards innovation Good Computer Knowledge . About Us Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the countrys leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike. Our People Shape Our Journey Ahead We are Indias leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values. Show more Show less

As a Commercial Finance Manager at Cisco, you will be joining the dynamic finance organization to support sales efforts in India and Asia Pacific regions. Your role will involve collaborating with various internal stakeholders such as Area VP, Sales Directors, and Finance Controllers to drive business success. You will be a trusted advisor and business partner to the Sales teams, ensuring consistent management of non-standard deals in line with Cisco's policies and procedures. Your responsibilities will include managing, supporting, and coordinating the deal structuring, review, and approval process. You will need to exercise judgment to optimize margins, mitigate risks, and maintain commercial competitiveness. Additionally, you will play a critical role in managing complex, non-standard business opportunities and building relationships with functional teams for close interactions during deal reviews and approvals. Furthermore, you will be responsible for managing all non-standard deals for assigned accounts or geography, working with Sales Teams to optimize deals and prevent conflicts, and facilitating deal reviews and approvals by managing communication and structuring. You will also need to implement pricing and deal packaging guidelines with field sales, perform scenario analysis, sensitivity analysis, NPVs & IRRs during deal structuring, ensure deal governance and compliance including risk assessment, collaborate with Legal for contract reviews and assessments, and maintain extensive knowledge of product and service offerings. Minimum Qualifications: - Business/Finance-related degree (MBA preferred) with relevant experience in commercial/pricing/deal management. Preferred Qualifications: - Experience in deal management and pricing in the Telecom/IT domain. - Understanding of telecom technology and Cisco product portfolio is a plus. - Strong time management and planning skills to work effectively under pressure. - Excellent analytical, mathematical, and tool skills (Excel, Pivot tables). - General understanding of contracts and implications on revenue recognition. - Proficiency in English with strong written and oral communication skills. - Excellent interpersonal skills. Join Cisco, where innovation and collaboration are at the core of our mission to revolutionize how data and infrastructure connect and protect organizations. With a focus on empowering humans and technology to work together seamlessly, we provide solutions that offer unparalleled security, visibility, and insights across the digital landscape. Be part of a team that works fearlessly to create meaningful solutions and make a global impact. Cisco offers a range of benefits and opportunities for growth and development, empowering you to shape the future alongside a network of experts and doers. Join us at Cisco and unleash your potential.,

This role is part of the broad finance organization, reporting to Commercial Finance leader. You will primarily support accounts and geographies that are part of India & sub-continent and ASEAN, and you should be flexible to work in these time-zones. As the Commercial Finance Analyst, you will play a crucial role in supporting sales efforts related to deal management. Your key responsibilities will include working closely with Sales Leaders, Finance Controller, and other internal stakeholders. You will be expected to become a strong business partner and trusted advisor for the Sales teams, ensuring consistent end-to-end management of non-standard deals in alignment with the Company's policies and procedures. Your main duties will involve managing, supporting, and coordinating the deal structuring, review, and approval process. You must exercise judgment skills to optimize margins, mitigate risks effectively, and remain commercially competitive. Building relationships with functional teams within the Company for deal reviews and approvals, including active executive engagement, will be an essential part of your role. You will also be responsible for managing all non-standard deals for assigned accounts or geographies, optimizing deals, mitigating risks, and facilitating deal reviews and approvals. Furthermore, you will work closely with the Sales Team to implement pricing and deal packaging guidelines, perform scenario analysis, and ensure deal governance and compliance, including risk assessment. Additionally, you will partner with Legal to perform contract reviews and assessments as per processes. This position offers a unique learning opportunity to understand Product Portfolio/Deal Structuring and commercial terms early in your career, helping you build a strong profile for future roles in Business Finance controllers. There is also an opportunity for a dual role as Sales Finance controller for a segment and Commercial Finance analyst, supporting business leaders in strategic decision-making for Bookings growth, investments, and profitability decisions. Minimum Qualifications: - Chartered Accountant with 1-2 years of experience. Preferred Qualifications: - Strong time management and planning skills - Analytical and mathematical skills - Working knowledge of MS Excel - Proficiency in English with excellent written and oral communication skills - Understanding of telecom technology, Cisco product portfolio, and competitive environment is preferred but not essential At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. We innovate fearlessly to create solutions that empower humans and technology to work together across the physical and digital worlds. With our worldwide network of experts, the opportunities to grow and build are limitless. We collaborate as a team to make significant impacts on a global scale, as our solutions are everywhere, our impact is everywhere. Cisco believes in the power of its employees to drive innovation and growth. For U.S. and/or Canada applicants: - Access to quality medical, dental, and vision insurance - 401(k) plan with Cisco matching contribution - Short and long-term disability coverage - Basic life insurance - Numerous wellbeing offerings - Incentive compensation details mentioned in the job description.,