21 Telecom Operations Jobs

As the Head of India Operations for Fiber Engineering & Telecom Programs, you will be instrumental in establishing and leading a centralized hub in India focusing on OSP fiber network design, fiber engineering services, drive testing, benchmarking, and backend operational support for major global telecom clients like AT&T, Verizon, Ericsson, and Nokia. Your main responsibilities will revolve around ensuring operational excellence, profitability, and delivering exceptional service to these key clients. - Create and lead a collaborative, high-performance culture within the centralized operations hub. - Design organizational structure, workflows, and resource allocation to enhance coordination ...

You are seeking enthusiastic and self-motivated Electronics and Communication Engineering graduates to join the telecom operations team. This is an excellent opportunity for freshers to begin their careers in the telecom sector and gain hands-on experience in network deployment, maintenance, and testing. Key Responsibilities: - Working on telecom equipment such as BTS, antennas, fiber optic systems. - Supporting field teams in ensuring smooth network operations. Qualifications: - Bachelors degree in Electronics and Communication Engineering (ECE) or equivalent. - Basic understanding of telecommunication systems, RF concepts, and signal transmission. - Willingness to work on field/site projec...

You will play a crucial role as an Operations and Escalation Manager at Infimobile, a subsidiary of Aryagami, a Mobile Virtual Network Operator (MVNO) operational in the United States. Your primary responsibility will be to oversee the daily operations of the customer support and technical support teams, ensuring they meet service level agreements (SLAs) and operational targets. Here are some key responsibilities and qualifications for this role: Key Responsibilities: - Oversee daily operations of customer support and technical support teams, ensuring adherence to SLAs and operational targets. - Develop, implement, and optimize operational processes and workflows for enhanced efficiency and ...

Hiring Telecom Expense Management Analyst Experience : 4 years+ Location: Bangalore Interview Mode: Face-to-Face Responsibilities: Process telecom service orders and handle disconnects for inactive services. Review and validate telecom invoices (AT&T, Verizon, CenturyLink, etc.). Identify billing discrepancies, raise disputes, and ensure resolution. Monitor telecom contracts, renewals, and procurement coordination. Maintain a global telecom inventory database and align services with contracts. Generate telecom spend and ROI reports for management. Identify opportunities for cost optimization and process improvement. Collaborate with cross-functional teams Finance, Legal, Tax & Compliance. Sk...

Job Requirements Openings for freshers and candidates with up to 4 years of experience in International Voice Process, Telecom Operations, Customer Support, and US telecom processes. Night Shift position US Market support Work from Office Education Undergraduates can apply with a minimum of 11 months of relevant experience. Graduation required for freshers.

You will be responsible for managing strategic telecom clients and driving business operations efficiency through advanced analytics and AI-led process optimization. Your role will require strong client management, operational execution, and cross-functional collaboration to ensure business growth and service excellence. **Key Responsibilities:** - Serve as the primary contact for MVNO/MNO client accounts - Build long-term relationships with key stakeholders - Conduct regular business reviews and strategic planning sessions - Participate in product presentations and brand onboarding - Manage requirements gathering, updates, and escalations across time zones **Strategic Planning:** - Develop ...

Job Title : Corporate Energy - Operations Associate (Off-Roll) Location : Ahmedabad Compensation : 4.5 LPA Department : Energy Operations Employment Type : Contractual Industry : Telecom Infrastructure Role Overview The Energy MIS & Diesel Validation Executive is responsible for managing energy-related data, validating diesel consumption, and ensuring accurate and timely reporting across telecom tower sites. This role plays a key part in enhancing operational efficiency, optimizing costs, and ensuring compliance with energy standards. Key Responsibilities MIS & Reporting Prepare and circulate daily, weekly, and monthly energy reports as per circle and corporate requirements. Maintain dashboa...

As a Client Solutions Partner specializing in AI Solutioning for the Telecom Industry, your role will involve serving as a trusted advisor to telecom clients. You will be responsible for helping them leverage AI and Generative AI (GenAI) technologies to address complex challenges and drive business innovation. Your collaboration with cross-functional teams will focus on designing, selling, and implementing tailored AI-driven solutions that optimize telecom operations, enhance customer experiences, and unlock growth opportunities. **Key Responsibilities:** - **Client Relationship & Engagement:** Cultivate and manage strong, long-term relationships with key decision-makers in telecom organizat...

As an Operations Analyst at Syniverse, you will be a developing contributor responsible for providing technical solutions to exceptionally difficult problems. In this entry-level support role, you will address day-to-day customer issues, application problems, and concerns requiring detailed analysis and research. - Provide technical support and determine root causes of problems - Adhere to SLA guidelines and analyze metrics to identify reasons for achievements or deviations - Participate in ticket reviews, create status reports, and develop production-ready solution support scripts You will also be responsible for monitoring production servers for system health, resource utilization, file tr...

Key Responsibilities: Oversee technical operations, including application deployment, configuration, and support across telecom platforms. Monitor alerts and proactively respond to issues related to databases, servers, and application performance. Handle end-to-end resolution of field issues, customer complaints, and system alerts within defined SLAs. Collaborate with development, QA, and network teams to ensure smooth deployment and issue tracking. Lead and mentor support engineers handling pan-India operations. Manage incident documentation, perform RCA (Root Cause Analysis), and ensure timely resolution and escalation. Ensure system compliance with telecom regulatory norms and data protoc...

Role Overview: As the Head of India Operations for Fiber Engineering & Telecom Programs, you will be responsible for establishing and leading a centralized hub in India that integrates OSP fiber network design, fiber engineering services, drive testing, benchmarking, and backend operational support. Your key focus will be on ensuring operational excellence, profitability, and delivering top-notch service to major global telecom clients such as AT&T, Verizon, Ericsson, and Nokia. Key Responsibilities: - Create and lead a collaborative, high-performance culture within the centralized operations hub. - Design the organizational structure, workflows, and resource allocation to enhance coordinati...

As an enthusiastic and self-motivated Electronics and Communication Engineering graduate, you have the opportunity to join our telecom operations team and kickstart your career in the telecom sector. You will have the chance to gain hands-on experience in network deployment, maintenance, and testing, working with telecom equipment like BTS, antennas, fiber optic systems, and supporting field teams to ensure smooth network operations. Key Responsibilities: - Work on telecom equipment such as BTS, antennas, and fiber optic systems. - Support field teams in ensuring smooth network operations. Qualifications: - Bachelors degree in Electronics and Communication Engineering (ECE) or equivalent. - ...

Role & responsibilities End to End Operational support for Postpaid & MNP Process. Monitoring Order to Activation Funnel, TAT to ensure order completion within TAT by coordinating with engineering, field & technical teams. - Close Tracking of irritants in the journey to eliminate failures. Analyzing gaps within acquisition journey to improve quality of acquisition. Driving Innovations & Enhancements along with GTM/Testing with the stakeholders. Driving acquisition KPIs from Business Managers handing acquisition processes Driving conversions with the out-sourced partners. Tracking and sharing the performance scorecard with stake holders. Ensuring compliance to the MNP regulations through para...

Looking for IT Manager – Oil & Gas and Telecom Operations” for Gurugoan Location Experience 12+ years of experience in IT, with at least 3 years in a leadership role within the oil & gas sector. Proven track record of managing IT and telecom operations in complex, distributed environments. Key Responsibilities Manage end-to-end IT infrastructure including data centers, networks field communications, and SCADA systems. Leverage GenAI to streamline IT Operations and Compliance. Ensure high availability and reliability of telecom systems across remote and offshore sites. Proficiency in telecom technologies (VSAT, LTE, microwave, fiber) and industrial protocols (Modbus, OPC, etc.). Oversee all o...

As a subsidiary of Aryagami, Infimobile operates as a Mobile Virtual Network Operator (MVNO) in the United States, leveraging Aryagami's innovative BSS/OSS solutions to provide cost-effective mobile plans with nationwide coverage. At Infimobile, we are dedicated to delivering seamless service and exceptional customer experiences. We are currently looking for a highly motivated and experienced Operations and Escalation Manager to oversee our customer-facing operations and manage critical customer issue escalations. In this role, you will play a key part in ensuring the smooth day-to-day functioning of our customer support teams and driving efficient resolution of complex customer problems. **...

We are seeking a technically competent Ericsson RAN Integration Engineer with expertise in databuild, configuration, scripting, integration, troubleshooting, and quality checks across multi-technology networks. The role involves supporting Telefonica O2 UK Ericsson network (2G, 3G, 4G, 5G) with migration, integration, and maintenance activities, ensuring alignment with project timelines and quality standards. Flexibility for weekend or extended-hour work may be required. Key Responsibilities: Configure & integrate Ericsson 2G/3G/4G/5G base stations on the Telefonica O2 UK network. Manage RAN migration activities , including box swaps, 10Gb/s bearer, L2L3 migration, TDM/ATM to IP, microwave &...

As a Client Solutions Partner specializing in Telecom and AI/Generative AI (GenAI), you will play a pivotal role in advising and guiding telecom clients on leveraging AI technologies to drive innovation, enhance customer experiences, and unlock growth opportunities. Your responsibilities will include building and nurturing strong relationships with key decision-makers, designing and implementing tailored AI solutions, identifying new business opportunities, and ensuring the successful delivery of AI/GenAI initiatives. You will collaborate closely with clients to understand their unique challenges and needs, providing strategic guidance on how AI and GenAI solutions can transform their operat...

Job Opportunity: Integration Specialist Location: Gurugram Company: BlackNGreen Mobile Solutions Pvt. Ltd. Position Overview: Integration Specialist We are seeking a highly skilled and dynamic Integration Specialist to manage the end-to-end integration process for our AI-driven products . This role is critical to ensuring seamless deployment and collaboration with both enterprise clients and telecom operators . Key Responsibilities: Lead technical discussions with clients and telecom partners during integration. Design and implement custom integration solutions compatible with existing enterprise systems. Work closely with internal development teams to align integrations with product roadmap...

You are the Senior Operations Analyst I at Syniverse, a leading company known for developing cutting-edge technology solutions that connect the world. In this role, you will be responsible for providing technical solutions to complex problems and gaining expertise in advanced applications and tools. Your success will be demonstrated through your accountability, teamwork, and ability to provide research and analysis to support troubleshooting and problem reporting. Your key responsibilities include providing technical support, identifying root causes of issues, and delivering appropriate solutions within SLA guidelines. You will analyze metrics, participate in ticket reviews, create status re...

1 YEAR INITIAL CONTRACT Job Description Project Management Support & Reporting Data gathering, technical/process documentation and technical research Liaision with client Agencies Participate in the review meetings Support the client in the day to day activities Support for Monetisation activitites of the clients Required Skill Competencies 1. Communication Skill 2. Telecom related Networking Skill 3. Analytical Skill Role & Responsibilities Project Management Support & Reporting Data gathering, technical/process documentation and technical research SLA Management Operations and IT Service Management Review Technology Advisory Support Shall support the project manager/experts in their area o...

We are hiring for Deputy Manager role at Jaipur for Telecom Warehouse. Preferred Candidate: Must have experience in warehouse operations for Telecom Industry Able to manage the ongoing operations of Telecom Project To look after the day to day operations of Non mobility. Interested candidate can share their profile at rawat.puja@mahindralogistics.com