4 Telecom Operations Jobs

As a Client Solutions Partner specializing in Telecom and AI/Generative AI (GenAI), you will play a pivotal role in advising and guiding telecom clients on leveraging AI technologies to drive innovation, enhance customer experiences, and unlock growth opportunities. Your responsibilities will include building and nurturing strong relationships with key decision-makers, designing and implementing tailored AI solutions, identifying new business opportunities, and ensuring the successful delivery of AI/GenAI initiatives. You will collaborate closely with clients to understand their unique challenges and needs, providing strategic guidance on how AI and GenAI solutions can transform their operations and offerings. Your expertise in AI, machine learning, and generative AI technologies will be essential in designing solutions that address telecom pain points, such as predictive maintenance, network optimization, customer personalization, and automation. In addition to client engagement and solution design, you will lead consultative sales efforts, manage end-to-end project delivery, and work cross-functionally with sales, engineering, product, and support teams to ensure client objectives are met. Your role will also involve advocating for client needs within the organization, monitoring solution performance and ROI, and continuously seeking opportunities for improvement and value creation. To excel in this role, you should possess a Bachelor's degree in a relevant field, proven experience in client-facing roles within the telecom industry, and a deep understanding of AI technologies as applied to telecom operations. Strong communication, presentation, and project management skills are essential, along with a collaborative mindset and the ability to work effectively with diverse teams. Preferred qualifications include experience with telecom-specific AI applications, familiarity with AI platforms and tools, a background in data science or machine learning engineering, and knowledge of AI ethics and regulations in telecom environments. By staying informed about the latest AI trends and technologies, you will be able to provide clients with innovative solutions that drive business success and create lasting value.,

Job Opportunity: Integration Specialist Location: Gurugram Company: BlackNGreen Mobile Solutions Pvt. Ltd. Position Overview: Integration Specialist We are seeking a highly skilled and dynamic Integration Specialist to manage the end-to-end integration process for our AI-driven products . This role is critical to ensuring seamless deployment and collaboration with both enterprise clients and telecom operators . Key Responsibilities: Lead technical discussions with clients and telecom partners during integration. Design and implement custom integration solutions compatible with existing enterprise systems. Work closely with internal development teams to align integrations with product roadmaps . Ensure adherence to security, data protection, and network compliance policies. Manage the complete integration lifecycle from planning to production rollout. Identify integration risks and develop mitigation strategies . Create and maintain technical documentation and integration playbooks . Provide post-integration support to ensure successful product deployment. Required Qualifications & Skills: Bachelor's degree in Computer Science , Information Technology , or a related field. Minimum 3 years of experience in system integration , solution engineering , or technical consulting . Strong understanding of enterprise IT systems (CRM, ERP, IVR, Billing platforms). Proven experience working with telecom operators and managing enterprise-scale deployments . Familiarity with telecom protocols and integration layers (e.g., SIP , IMS ). Hands-on experience with API management and gateway configurations . Solid understanding of networking concepts and cloud platforms (AWS, Azure). Excellent communication , documentation , and client engagement skills.

You are the Senior Operations Analyst I at Syniverse, a leading company known for developing cutting-edge technology solutions that connect the world. In this role, you will be responsible for providing technical solutions to complex problems and gaining expertise in advanced applications and tools. Your success will be demonstrated through your accountability, teamwork, and ability to provide research and analysis to support troubleshooting and problem reporting. Your key responsibilities include providing technical support, identifying root causes of issues, and delivering appropriate solutions within SLA guidelines. You will analyze metrics, participate in ticket reviews, create status reports, and develop production-ready solution support scripts. Additionally, you will monitor production servers and application health, provide guidance to junior team members, and collaborate effectively with the project team and management. To excel in this role, you should hold a Bachelor's degree in computer science, electronics, or telecommunications, along with at least 5 years of professional experience in application support, technical customer support, and software development. Prior experience in Telecom Operations is preferred. You should also be willing to provide 24/7/365 helpdesk support, system monitoring, and application support, including working in shifts. Joining Syniverse means becoming part of a dynamic and inclusive organization that values diversity, equity, and inclusion. You will have the opportunity to work with a world-class leadership team, receive competitive compensation, and enjoy flexible/remote work options. By joining Syniverse, you will contribute to connecting the world and be part of an innovative and growing company dedicated to creating a collaborative and transparent organizational culture.,

1 YEAR INITIAL CONTRACT Job Description Project Management Support & Reporting Data gathering, technical/process documentation and technical research Liaision with client Agencies Participate in the review meetings Support the client in the day to day activities Support for Monetisation activitites of the clients Required Skill Competencies 1. Communication Skill 2. Telecom related Networking Skill 3. Analytical Skill Role & Responsibilities Project Management Support & Reporting Data gathering, technical/process documentation and technical research SLA Management Operations and IT Service Management Review Technology Advisory Support Shall support the project manager/experts in their area of activities Daily coordination with client on the progress of fiber laying activities Mandatory requirement (CTQs) 1. Age less than 35 Years. 2. Minimum 5 years of experience in Information & Communication Technology (ICT) projects/Assignments 3. Working experience in Telecom/ Internet service Providers & Knowledge of Fibre & Telecom Operations - IT & Non IT 4. Good Knowledge of IT Infrastructure & Optical Fibre